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Fast-Fix Jewelry and Watch Repairs
3318 NW Federal Hwy, Jensen Beach, FL 34957, United States
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Fast-Fix Jewelry and Watch Repairs
Comments
Gr
Review №1

You will love this place these guys are great very smart and helpful never had a bad experience check them out

Th
Review №2

I have been coming to this store for many battery changes and mechanical watch issues for the past 18 months. I am always greeted very politely and professionally. Charles is an amazing watchmaker. He is very knowledgeable and helpful. He is professional and yet very friendly. Frankie is a fantastic technician who takes care of iPhone and watch battery issues with amazing speed and quality. Overall I love this store and highly recommend it to everybody who has watch problems. Keep these two guys for a long, long time please! Tom

Ma
Review №3

Great customer service, Edgar and Charles repaired my brothers pendant at a reasonable price and did a great job! Thanks guys!

Am
Review №4

Came here earlier in the week to have them fix my engagement ring that got crushed under a chair. Everybody I interacted with was extremely friendly and knowledgeable. I picked up my ring today and it looks better than brand new. I would absolutely recommend this place to anyone needing their jewelry fixed! Thank you guys so much!!

To
Review №5

I normally don’t do reviews but I have to for this place. I been using them for a few years for my watch repairs like battery replacements as I have a few watches. Well last week I brought my G-Shock watch in for a battery replacement. Everything went well and was done in reasonable time. I understand stuff happens, my watch was damaged and I went back. This place went above and beyond to make it right. I was blew away with their customer service with this manner. I will always do business here and spread the good word about this place. Thank you!!

Mi
Review №6

Great company and nice staff, they sized my necklace for free and let me bring it back at a later date for further resizing if needed. Highly recommended to anyone looking for a gift for their significant other or yourself!

Ab
Review №7

Replaced my batteries for 2 watches in like five minutes without any issues service was great

Ja
Review №8

Quick repair,fair pricing on repairs.

Ke
Review №9

If you need a battery for your watch, this is the only place to go. The jewelry store wanted 110 bucks and I had to leave it for 2 days. Fast fix had me done in 20 minutes and charged 40 bucks.

ea
Review №10

There is no fast fix. There jeweler repairman is only there from 10am -3pm. Next day service is not a fast fix. On the spot service while I wait or shop is a fast fix. I gave 3 stars because the clerk was nice and cheerful.

Ma
Review №11

I went in last week to have my Tissot adjusted. I handed Charles my watch, he made the adjustment in about 25 seconds and handed it back to me. I was fully prepared to pay whatever it was and he said we dont try to take advantage of people. Thats such a quick thing and he was glad to help. Truly grateful.

ap
Review №12

Super friendly and fast. The two young guys manning the store were efficient and knowledgeable. I highly recommend!

Lu
Review №13

Wow! What an awesome experience. Fair pricing, great products and services. Phenomenal staff and management. I recommend FastFix to anyone that is looking for a repair in the local area. They are also great at repairing broken smart phones and they do unlocks too. Dont waste your time going anywhere else and go see Kirsten & Tyrone, I can reassure you that theyll provide you the same great level of service that they did for me.

Lo
Review №14

Took links off my watch for $15 and it only took 3 minutes.

ph
Review №15

Guy was great fixed my watch in 10min

Br
Review №16

I had my iPhone 6 screen repaired due to certain keys not working. Michael assisted me and even though it was a crowded day for them he had my phone ready in minutes! He was a great GREAT help! I use them every time and will continue to, best prices (Ive done the research) and service!

Pr
Review №17

I had been to several places to repair my watch all places advised me their was nothing they can do . I walked in to fast fix and immediately they were very knowledgeable on what was possible. This was a truly awesome experience they went above and beyond and eventually they resolved my problem on the spot no coming back or anything. Staff here is very genuine on their approach 5 stars guys Thanks......

Br
Review №18

I took my Raymond Weil watch in to get it cleaned because I got some moisture in it while in the pool. There was a small issue with the stem staying in, so I was not able to get it back as expected. They sent the watch in to their watch repair free of charge. They also didnt charge me for the cleaning. Trust is a very important when dealing with items such as this. I feel Fast-Fix is very trustworthy. When I was calling around to get the watch dried out, I spoke to a few jewelry stores and the fist thing they told me was how there may be other issues with the watch as there was moisture in it and it was probably going to need additional care. Basically preparing me for a screwing. Fast-Fix was nothing like this. I highly recommend them!

Mi
Review №19

Adding to my original post. The people at Fast Fix are awesome. Professional and friendly. They took care of an iPad repair for me and they were excellent. Ive used them for several things and I would recommend them to anyone.Weve used Fast-Fix for cell phone cases, watch repair, jewelry repair and even to fashion a clip to replace a broken one on a dress. Theyve been awesome every time. Fast, friendly, professional and have done a great job. They spent 20 minutes inventing a cool magnetic clip for the dress and then wouldnt even take money for it until I insisted. They set a standard for how to treat customers and earn business. Thank you and Ill always take my business to you.

Jo
Review №20

Great experience! They are very professional and have exceptional customer service. They are skilled at what they do and I recommend them to anyone looking for a watch or phone repair.

Br
Review №21

We went to the Treasure Coast Mall to find the place where we had some work done last year at a certain store. The young man who helped us was so fantastic at what he did. When we got to the mall, that store was closed. We were upset, but went to Fast-Fix and thought we would just chance someone would be there that could help us. And what do you know?? The same young man was working here! His name is Michael and as before, we are VERY HAPPY with our repairs. Bravo Fast-Fix. Thank you.

Ac
Review №22

I was at a clients house and his dog jumped up and ripped my gold chain and cross my mother gave me for my 16th birthday. It has only been taken off to be cleaned for the next 22 years after. I freaked out cause I lost my mother this year and I went to have it fixed and the gentleman Micheal fixed it on the spot and didn’t charge me a dime I insisted I paid something even offered a tip he refused. I highly recommend this business to anyone they fixed my gold chain perfectly and on the spot. Thanks again Micheal you’re the best buddy!!!!!!

Mi
Review №23

The place to get your watch fixed. Been good for me for years. Ask for Charles. He knows his stuff!

MI
Review №24

Great place to do business Ive used them more than once before

Ed
Review №25

Had a cracked screen replaced on my IPhone 6S. The manager was great. While the technician was replacing the screen, he explained all of the details of what he was doing as I watched him. Sum it up: friendly, fast, best price, quality work. Im going back today to get an Ipad repaired.

Br
Review №26

I went in today to get a few links taken out of two of my watches. I must say that I was very impressed with the customer service, Michael in particular. They were quick about their work and charged a very reasonable price. I fully recommend their services to anyone in the area who requires maintenance on their watches.

Sc
Review №27

A family member bought a ship wreck coin charm. At no point during the sale was she informed that the coin was a replica. The coin was purchased as a gift for her husband. When it was discovered that the coin was a replica, they attempted to return it. While attempting to return the item, we were met with rudeness and no concern about the misunderstanding. We were told it was the eighth day and the only thing he could do was return the item and charge a restocking fee of 20%. He said it was not the stores fault that she didnt ask if it was an actual shipwreck coin. He stated she should have read the certificate of authenticity that stated, in the next to last line, that the coin was cast from an actual find from the wreck. I feel there is an ethical obligation to inform the customer of the product they are purchasing. I would not recommend anyone to shop at this store.

Ch
Review №28

Excellent service, competent work, no BS, good value! Special thanks to Charles. Ive been a customer for 20 years. I highly recommend this company.Chuck H.

Au
Review №29

Young gentleman soldered my girlfriends glasses back together for a 2nd time, no charge. Very professional and very satisfied. A+!

Br
Review №30

Michael and Brandon were great! They fixed my phone immediately and gave a good rate too! They were very friendly, helpful, and knowledgeable! Thanks!

na
Review №31

Really disappointed in this place. One link on my watch broke so I came in with my watch and the extra links I had when I bought it, and after looking at it for not even a minute, the worker there said that “it was sealed and there was no way to add a link”, claiming that the four extra links I brought in, were all one link (makes no sense to me, but okay.) He told me I’d have to buy a whole new band and said there wasn’t anything he could do. So I left and later at home I went and YouTubed how to change the bands and was able to do so with a push pin .... overall am irritated in the incompetence shown in the employees and am glad I was able to find a solution on YouTube rather than purchasing a new band like the man instructed me to.

Cr
Review №32

Quick and great service, especially for the price!

mo
Review №33

Great service. Excellent people skill, and good energy. The store manager was awesome very funny. Overall I had a great experience there.

Da
Review №34

I’ve been a loyal customer since the early 2000s and they ALWAYS do an outstanding job! Charles/Alex were extremely professional and quickly fixed my watch.

De
Review №35

Fast and very helpful service. I appreciated the professionalism and patience!

Ly
Review №36

Ive been back and forth here 7 times to try and have my iPhone screen fixed. Because my mother has her watches fixed here before I thought they would be me best bet...Wasting 14 hours of my life, still not having a working phone and not getting fully refunded after 7 times of bringing my phone here is outlandish. BEWARE of the few horrible places that dont put the customer first but the $.

Am
Review №37

Love how quickly my phone was repaired! Alex was very helpful and my screen is perfect now! Very happy. Will recommend.

Mi
Review №38

They fixed my phone so fast. Unfortunately Ive been here more than once to fix a cracked screen but the service is great and speedy! 5 stars!

Ca
Review №39

He fixed my bracelet while I waited at the food court. Excellent Experience!

Mi
Review №40

I came in to get a new band put on my watch and the staff especially michael went above and beyond to help me and fix my watch and clean it to look brand new. I would highly recommend this store to anyone who has watch or cellphone issues. Excellent staff and service. I will be going back to them for all electronic needs i have and recommend them to everyoneMichael Fitelson

Ch
Review №41

Been going here for years! Love that they stand behind their work. Ask for Mike. He excels in customer service and workmanship.

Yo
Review №42

Alex and Charles were very helpful and had to replace my screen twice when the first one didnt fit! Very helpful and very sweet!

An
Review №43

Excellent and timely repair. Charles provided friendly and helpful service. Highly recommend!

ha
Review №44

I love this place! They have repaired four of our phones and our iPad. They always work quickly.

Pr
Review №45

Michael at fast fix in the Jensen Beach Mall was very helpful with all of my watch battery replacements. Very quick and easy process. Will be back!

Lu
Review №46

On time, courtesy, polite and he did an awesome job.

Al
Review №47

The jeweler there did a fast and good job on a ring repair but I wont give the store 5 stars because he was very rude and short. Ill go somewhere else next time. It was as if he hated that we came in and bothered him. We went in a few weeks ago and it was one price and then came back to get the work done and it jumped $10. Making some excuse about extra work.

La
Review №48

Courteous, good work. A little pricey

Te
Review №49

Brandon helped me and my buddy out. Hes awesome. Great service! Excellent work.

da
Review №50

These guys are amazing. They do such a great and quick job, Edgar especially :)

Mi
Review №51

Honored Groupon price, was very fast and nice. Will recommend and is now my go to place

AJ
Review №52

Dropped my phone in water and thought I would have to replace it, but the guys at fast fix knew exactly what to do. They had everything working again in 10 minutes. I couldnt of asked for a better experience!

Lo
Review №53

I dropped off my iPad mini in December to have a new LCD installed in it. I came back a few hours later when they promised me it would be ready. When I got back they told me something had gone wrong while repairing it and had to be send off to a repair center. Said it would take 2 weeks. 2 months later, I still dont have my iPad and keep getting the run around. It is now March the 18th. I spoke with the manager Eric on several times on 3/15, 3/16 & he assured me that my iPad (which I use for business would be ready on 3/17) to pick up before I left the country at 6pm on a flight. I called several times on 3/17 and was hung up on and ignored. I even herd the manager say to the employee to lie to me about why it wasnt ready. Now i have no iPad, they refused refund, and told me it wont be ready till next week. Stay away from this company and their lying manager Eric and that mall store.

He
Review №54

Alex was friendly and fix my daughters iPhone quickly (under an hour). They were also reasonably priced.

Fr
Review №55

Less than 2 minutes to replace a watch band pin.

Me
Review №56

She fixed my phone very quick, quicker then I expected and all for a good price. I deffiantly recommend getting phones fixed here they do a great job for the best price.

Ma
Review №57

Extremely helpful, friendly staff. I go to them for all of my smart phone and jewelry needs.

Bo
Review №58

Awesome place! Got my watch fixed within 10 minites. Great service!

Ja
Review №59

Walked in with two watches, one that needed links removed and another that needed the band replaced. They did the work immediately and the price was more than fair.

La
Review №60

First time here and loved it. Alex was who we worked with and was great 😀

Da
Review №61

Brought in my watch for a new battery, battery changed, cleaned, pressure tested!! All in a very short time, Edgar who worked on the watch was very professional and courteous along with the staff!I I highly recommend!

Li
Review №62

Extremely helpful very friendly and super fast service! Very happy!

Gl
Review №63

Ok to start things off they left my phone messed up really bad the first time fixing it. I came in on a Monday and the phone tech guy was really cool and offered to check it out. Ended up fixing it a little for no charge. Came in again on Saturday saying if they can do anything about the screen turning on and off by itself and the broken lcd. The Hispanic lady said she can fix it but I would have to pay for a new one. I agreed with $105.95 it as long as the phone works 100% and I come back and she says it wont turn on and cant visually show me it works. Nothing but excuses so I ask her whats going to be done because Im not paying for something that doesnt work and she starts dropping the F bombs everywhere and says I can just put your old screen back on and I told her go for it Bc that one atleast let me answer a call. She digs through the trash but couldnt find one and tells me shes putting a random broken screen from the back on it and I tell her I want the same exact screen I had walking in. She drops more F bombs and then threatens to smash my phone to pieces. Overall the worse service I ever seen being a person that talks to countless people in my profession. At the end I got kicked out being threatened to have security called on my with a new screen on my STILL broken iPhone 6. I wouldnt even give it one star. Nobody go to them for phone repairs ESPECIALLY the Hispanic lady.

El
Review №64

After a horrific experience at another iphone screen repair shop, this establishment welcomed me with a friendly staff and fixed my problem right away. In 20 minutes my screen was repaired, would absolutely recommend this store!!

aa
Review №65

Called one day the price was 150 to replace my note 3 screen. Two days later called again and they said 160. I would not trust them. Ifixgalaxy in stuart was 100 bucks and they did an excellent job.

Ju
Review №66

Cleaned one of my charms . Diamond fell out. Replaced it with one of no quality.

ja
Review №67

Great costumer service and reasonable price

K.
Review №68

Brandon did an awesome job fixing my watch with a friendly attitude.

Da
Review №69

Frank was a lot of the help the other day! Top Notch employee!

Ky
Review №70

Resized my watch under 5 minutes and super nice and affordable

Ra
Review №71

Worst place ever I spoke to a guy and he was so rude if you cant be nice and talk proper to your client then dont be in business

Jo
Review №72

Broke my watch (stem)and charged me to fix it.

Jo
Review №73

Over priced. I had a watch battery replaced and the bill was $35. Never go back

Ma
Review №74

Alex and Charles are the man 10/10 recommend

Da
Review №75

Awesome and wickit fast service .

Me
Review №76

Best service always love this place.

Mo
Review №77

Had a great experience thank you

Be
Review №78

Bad service very rude person. Need to change their staff. Will not recomend to friends nor family

Th
Review №79

Does good work

Ke
Review №80

Needed new batteries in two watches

Mr
Review №81

Fast service.

Ke
Review №82

Fix all jeweler for a low price

Je
Review №83

Very friendly and helpful!!

Je
Review №84

Goodplace

Je
Review №85

Great place

Te
Review №86

Good place

Ma
Review №87

Walked by.

Ev
Review №88

I went to this place to look for information on the cost of the reduction of rings, and all my gold and silver rings are too big for me and one of the employees of the place treated me very badly are two young people, the thinnest was the one who treated me like this, Seeing that I am Hispanic, he did not even want to speak to me, practically without letting me speak. He was dispatching me when I then went to the other employee and that really gave me a lot of information and clarified my doubts.

Information
28 Photos
88 Comments
4.3 Rating
  • Address:3318 NW Federal Hwy, Jensen Beach, FL 34957, United States
  • Site:http://fastfix.com/Stores/Treasure-Coast-Square
  • Phone:+1 772-692-3774
Categories
  • Watch repair service
  • Cell phone store
  • Clock repair service
  • Electronics repair shop
  • Jeweler
  • Jewelry buyer
  • Jewelry engraver
  • Jewelry repair service
  • Jewelry store
  • Watch store
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
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