This walgreens has a fed ex drop off kiosk.but when it comes to fed ex smart post. I have trouble every other time I come here to drop off. so depending whos working will tell how long you have to wait to simply drop off a package. with fedex smart post they accept the package and they hand it off to usps. Im going to drop off instructions for them so they can post it in their store so all employees can accept the package correctly and not have to waste a managers time with a simple job task.

While the customer service was slow, there was one employee in particular named Luis who was very helpful. My previous visits to the store have been long and tedious, this cashier was quick and hardworking. I hope this Walgreens location hires more helpful workers like this one.

Just avoid this pharmacy for covid vaccine.. They are tooooooooo slow. For one appointment they are taking 15 min for registration.People are just waiting outside for hours even after their registration is completed.I came at 11:00Am, now its almost hour, just waiting 😤🤯🤬

It has photo print unit run by unprofessional, it has a pharmacy run by another unprofessional. As a store this is worst of all pharmacies. They are filled with staffs who are incompetent and lacking in communication. Guy at counter took down all info(insurance, DOB, scripts) and when asked, he returned the prescription asking to come back after 2 hrs. When we called after 2 hrs, representative said, without prescription nothing is ready as we have other things to do, so you have to do another trip just to drop off prescription. When asked why it was not informed, she said WE ARE SO SMART SO WE ASSUME YOU KNOW ALL. This walgreens is really a nightmare.

Like it, nice neat n clean pharmacy.

Amazing store..super quick serviceOnly 1 outta 4 counter works. Only took me 30min to checkout (:

I visited this place to get my COVID second dose. Since this is my second dose I brought my previous records and my insurance card. Didn’t wanted to carry my insurance card around.But I sent back from getting the shot.The appointment email explicitly stated that the Patients will not be sent back if they are unable to produce the ID.The staff are not really helpful. You also cannot get support from the supervisors. You are on your own and you are left in a pathetic situation. Kinda felt I am racially discriminated.

The worse pharmacy that I ever been to. I went there to take my MMR shot and they just kept telling me that I have to come after 7:30pm and after I get there they tell me that we can’t give it right now and you will have to try again tomorrow. Also, I didn’t take it and I requested my prescription from them and they told me that they can’t find it. Just don’t deal with this pharmacy it has the worse costumer service that you going to get.

Terrible staff. Girl there is disrespectful. First Walgreens I’ve had problems with and enough so that I’m not going to keep using them. Find a better option

Gross incompetence from pharmacy staff that has no idea what theyre talking about and will give incorrect rx information over the phone despite me calling multiple times to verify. Dangerous and unacceptable, and no accountability, I will be filing a complaint with the NJ board of pharmacy and recommend filling your prescriptions anywhere else

Visited walgreens at 337 central avenue, jersey city today for my second COVID vaccine. The lady (with curly hairs) at the pharmacy needs to learn some manners. She was Being extremely rude and not helpful at all. She got confused that I was there for my first shot which was not the case. She got the vaccine dates mixed up in the vaccine record card. When I insisted to get that fixed, she just took it and trashed it saying that you already have the card from your first visit. I just wanted to make sure that I am getting the right vaccine, So if I ask few questions there was no reason for her to get annoyed. If youre having a bad day just take the day off. And if you dont like the job then do something that you like. being rude to others isnt going to help you at all Lady !!

Do not go to the pharmacy section!! It’s the worst! Specially the young girl at the desk..horrible customer service! Very disappointed!

Horrible service. The pharmacy is always close for lunch and the pharmacy it’s dirty and the manager it’s very rude. Changing this pharmacy

Terrible pharmacy department,I recently retried Walgreens pharmacy again only to stop using them again, they force you to visit pharmacy multiple times to fill a simple prescription, go elsewhere.

Good customer service, but the place smells horrible. Hopefully they see this post and do something about it, I really like Walgreens.

Customer service in the pharmacy is just bad ! This lady named “Doris” has the nasty attitude ever !

If no stars could be given, i wouldnt even give this pharmacy a rating. Not sure why they say a meal break for 30 minutes between 1:30-2:00pm when in reality the staff doesnt begin working again until 90 minutes later, at least on the weekends that seems to be the case. So if you need medication filled, and youre not feeling well you have to wait until the pharmacy staff returns from their 90 minute lunch break. Walgreens pharmacy chain is a complete joke.

If possible, AVOID THIS STORE FOR ONLINE ORDERS. I ordered a photo print online on Friday. I went to collect it on Sunday. I had already got the email that photo is ready for pick-up, but the lady at the counter told me that it is not ready yet, even though, the pick-up email is sent, they dont print the photos in weekends. Pathetic!!Also, I had online order for an item for which I had the order ready for pick-up email. The same lady told me that it is not there yet. Then I told her to check again, then she found it. The tray only had 4 online orders, I could see it, and still she was not able to find it. It was clear in her gesture that she had no interest in her work.

Its a Walgreens. I mean what can you say? You go in, buy what you need and go. Its clean. The associates are cool. Ive never had an issue so their dope in my book.

If your taking your covid vaccine make sure to come an hour and a half because they how much time they need in order for you to get the shot, my first hope I dont have to wait and hour for my second dose.

Theres always a problem with their fedex drop off department not working, Im sure, other than that I never buy at this store, stuff seems overpriced. But people do seem nice I guess

Very bad customer services. Sometimes they cancled my orders for pickup or the delayed. Not profissional. And they are rude.

Avoid this location for covid vaccine. They are extremely slow and clueless. Waiting for an hour already and no one knows what’s going on!

I have been going to this pharmacy for years. It used to be Rite Aid. The pharmacy dept itself needs a lot of improvement when it comes to customer service. One of the pharmacy techs is very rude and went as far as going to text instead of tending to me. The wait is annoying especially bc I get text notifications when my refills are ready BUT when I get there I have to wait for at least 15-20 min. Twice, one of the females gave me the medication of another girl with a similar name. *Always check meds to make sure its right.The ONLY person in that whole pharmacy that is educated, nice, helpful, knows what the patient needs, knows peoples names is the tall, black man. I always forget to ask what his name is, but he should def lead that place. That staff needs to be gutted.

The babies doctor send a prescription at 10am. The time now is 2:27pm. The pharmacist is saying they need to verify by a manager. Since 10am, you mean to tell me it has not been verify. My son need his medicine. Very irresponsible of them. Shaking my head. This is not the first time.

I like it when the cashier woman named Dipika is there, she goes out of her way to take care the customers. unlike the others they either talking to each other or ignoring you.

Very unprofessional service.

This location is the worst for Fed Ex service . They haven’t shipped out my items I dropped of last week !

2/4 Employees I saw were not wearing their masks correctly (not covering their nose). 1 cashier was wearing hers properly. Just beware when going!

THE WORST CUSTOMER SERVICE

The Indian looking pharmacist was so rude, I arrived there at 8:20 for a flu shot, she told me they close at 9 (yes nine) but she have too much stuff to do and don’t have time to give me flu shot, she asked me to comeback next day, since all of us have no life or jobs it is okay for her to ask so! Sham on you Walgreens for hiring this type of people with no work ethic or any professionalism! Never again Walgreens!

Staff is just incapable of assisting anyone. They have a huge sign promoting their photo service but there is always a problem with the camera or the printer. After my passport pictures requested in two occasions I think the issue here is laziness, I hope management read this.

Pathetic service at this location. Beware and better pick up prescription somewhere else or be ready to waste your day here. Going to change my pharmacy to CVS or local nearby as there are many options available nearby.

The staff here is amazing specially the pharmacy department. Doris Bonilla and Bassem are amazing so helpful and thoughtful. I am so grateful that we have a Walgreens in our neighborhood with great employees. They truly care for customers.

It was a horrible experience, the store was closed With a notice in front of the store but they processed the prescription. But you call their number no one will answer.I was not able to get the medication at another pharmacy either retailer bcoz Walgreen contact numbers or technical support cannot cancel the order that was processed by their employee while the store is closed. They just created a case with standard 24 to 48 hrs waiting time, for them to get back to you while you cannot get medications.

The store manager is rude and should be fired I called to see if they were hiring and he was rushing me off the phone like he didn’t want to hear what I had to say

Very good 👍

They don’t answer the phone even though there’s 3 other people working in the pharmacy. I walked into a long line. They couldn’t find the prescription, then they finally found it. They told me I have to wait 40 mins meanwhile she had the medicine right there. Terrible service. They just wasting time being unproductive. This place is unorganized, last time I’m having any prescriptions sent here.

Went to print pictures and immediately the lady working with the BIGGEST attitude says its going to take half hour....when i ask why....again with an attitude she just points to a line of THREE PEOPLE.....

I have been a customer of this rite aid now Walgreens for years, its close to my house. However, pharmacy staff one short girl in specific is extremely rude and un professional. Always talking bad to customers. I go to pick up my kids or my medications and this girl is never helpful and gets loud with customers, no help at all. Walgreens should have her fired.

I’ve been a customer of Rite Aid, now Walgreens, in Jersey City, since 2015. I’m currently disabled, due to a medical mistake by a hospital I went to, while passed out from hypoglycemia, and ever since Walgreens took over, they charge me for insulin. I’m currently on Medicaid, so I can’t afford $300 a month for insulin.Don’t waste your time and money. There are many other options-CVS, Jersey Drugs, even Walmart. Walgreens deserves to go bankrupt.

Long waits, workers that don’t know how to do their jobs (not the pharmacist but the employees), always charged $20 more than GoodRx coupons claim the charge will be. Before I moved, my cvs pharmacy always honored the exact price. Plus, the vendors they use for their generic brands must all be the cheapest options because I’m having weird issues I didn’t have before. Wish there was a cvs in this area, this pharmacy sucks. Gonna start traveling for a better option.

WORST PHARMACY EMPLOYEES! Absolutely DISGUSTING behavior on three female pharmacists who team up in the effort of being rude to customers. Such a shame that they get away with UNPROFESSIONAL actions such as attitudes. They made me wait an extra hour for meds that I NEEDED just because I said I live nearby. Once I came back, they told me one of the medications they didnt even log and to come back the next day. While the line was growing the pharmacists were having social hour. HORRIBLE pharmacy staff.

Their customer service in the pharmacy area needs to be changed. The staff thats doing the cash register have a stank attitude they dont recognize the customers thats been coming to the store since it was Rite Aid. The manager needs to do something.

It has good service and the people working there are friendly. Easy to get to and has cheap and expensive stuff. Love the store.

Store Opened August 2nd IT was empty, 3 weeks later is still empty, the pharmacy is too expensive, I used to pay $10 for a medicine now they want to charge me $77.I want Rite Aid back!!!!

ABSOLUTELY RUDE EMPLOYEES, ALL STAFF! im disgusted that the only rite aid i go to has a horrible customer service in store and pharmacy. They are rude, they ignore you.. what’s the whole point of them working if they can’t answer a simple question that instantly get annoyed or ignored. They give attitude, and they got robbed which i witnessed.. it’s the last time i will come to this store. The pharmacy department is very unprofessional, they gave me a wrong medicine which could’ve given me really bad effects. No apologies or refund given to me which pretty much upset me because getting MEDICINES from ANOTHER CLIENT is absolutely unprofessional not a mistake. So make sure you have your right medicine and have a copy of your receipt that Doctors give you because you need to make sure of what they are giving you.

Have a decent array of items and staff is very nice. Wish they had more healthy items like fruits, veggies, soymilk. Wish they had more discounts/sales. Have cute seasonal items, plenty of personal toiletry and pharmaceutical items.

DO NOT BOTHER using the pharmacy in this place, after being told to wait 15 mins. Which ok Ill go with, waited 40 mins. Was asked if I had insurance 3 times by people standing 4ft. Away from eachother, to then be told I had to wait another 20-30 mins for meds some of which were not part of my regular Rxs. Horrible experience and this is not the first time Ive been there. Even when it was a rite aide the pharmacy was a nightmare to deal with Rxs delayed or you had to wait until they ordered them, oh and lets not dismiss the ridiculously long lines at the cash registers that make you want to just put down what you were going to get and walk out.My suggestion, the one on summit is good and the one on JFK blvd is ok, try those dont stress yourself out specially if your sick and not feeling well or have high anxiety levels!!!

Sometimes they dont have the stuff Im looking for or in stock which is annoying. I noticed that some of their stuff is expired and it would be left there for a long time. I havent had any issues with customer service..yet.

Worst pharmacy ever!! Takes hours to fill prescriptions, Even when they were called in hours earlier. Never enough people working in pharmacy. Always long lines. Never coming here again!!

This Walgreens is the worst. The staff is rude and there is ALWAYS a line. Then after waiting at least 20min they call for another cashier who is just as rude as the other.

They have loads of stuff but never seem to have what you need. Theyre dirty.

Black lady working there showed me about 0 willingness to help me out, had to Google the rash relief medication by my own self.

My everyday shopping place. U get nice deals if u are a riteaid member.

This review is for the pharmacy Dept. which quiet possibly can be the worst of all rite aids. You have a prescription called in and you have them enough time to fill it and when you get there, to no ones surprise its not even close to ready. When you go to the register to pay theres a sign that directs you to another register which of course is unattended. Horrible customer service. If you have another pharmacy close to you, go there. Never again at this place.

I went there on Friday night, the employee wasnt doing nothing, all they was doing standing around and talking to security guy there, I ask one of them where was ambsol they ignored me, no one helped me. To me I dont feel like giving any stars.

Its clean, well organized and the stuff is friendly. They have great stuff too

Ordered same day photo pickup. Two days later attempted to pick up and I was told machine was broken. Did anyone call me? No. Made a huge line for nothing.

Rite Aide Pharmacy on central avenue...one of the better places to get your prescription medicines.

Nice all things in one spot pharmacy. Not that parking friendly.

When I entered Riteaid....I wasnt sure about fulfilling my needs but I will applaud the pharmacist for his kindness and understanding. Mr Aola....if thats how his name is spelt. Thank u Mr dear.

The people who work the Pharmacy are always polite and professional.however...This Rite Aid 337 Central Ave in Jersey City, was ignoring my health insurance, used their *Rite Aid discount* when I would come in for my meds, and charged me 20 dollars each month for two years, not big deal.When I called my insurance company (for something else) they asked why I was paying for my monthly meds. I said because that is what Rite Aid charged me. They had me go online and we both looked up my plan.. My meds were 100% covered. I was to pay nothing. Zero dollars for my meds.I went to to the Pharmacy, told them of the mistake, and instead of fixing it, they stated that the insurance company would have to pay me back. But that makes no sense, due to the fact Rite Aid had been pocketing almost $400 of my cash. When I asked for and spoke with the head pharmacist, he said their records dont go back far enough to know what I had paid. So, I called the corporate office, and Rite Aid said my local pharmacy would have to take care of it.No one has taken care of this and Rite Aid pocketed almost 400 dollars until I told them they were not supposed to charge me. Which they did not believe until they took the time to truly look me up.So. Is this how you treat customers? You literally make up a charge for years and not pay them back once caught?

The store is always disoganized. many things are overpriced. Most importantly, the service at the pharmacy is horrible. They have lost scripts, info, discount cards, and have even forgotten to fill order. I dont trust this pharmacy not even with a Tylenol.

They are always on time with my medications.

Fedex drop off without supplies.. no proper response for the questions

I purchased some flower pots last summer..They were in my shed for the winter and they all cracked and chipped. Rite aid says I should have brought them inside - Who takes flower pots inside. That is the whole point of outdoor Pots! They refused to do anything about they problem. Poor customer service and they do not stand behind product

Dont buy medicine here urgent . Its costly than other place . Simple one cough syrup $3 more . Prescription medicine also costly compare to Walmart.

This location has now become a Walgreens.

I have sat at the doctors to make sure they called in prescription. I wait a couple hours, go to this place and STILL wait 30 minutes or so. I don’t know how that’s possible. What’s the point in calling it in if they don’t make it in advance?!?

Not like it used to be a few years ago, u have to wait over an hour for your Meds, and the prices are RIDICULOUS...I stopped going there for over a year n i live right up to one, now i got to PINTOS way better service ....its by Christ hospital, great service..

Everything is good ..service ..etc

Its my go to.

Love the place, best pharmacy in Jersey City

Baddcustomer service at the pharmacy section and a really lazy girl working there.

Why they letting people bring a dog inside the store. I dont think is good.

The ladies at the pharmacy are the worst

Nice

Like it

Love this place😍😍😍

Very good service

Not the best rite Aid in the area

Poor service

None

It is very good to buy at walgreens and pay attention to work.

They do not take good care of themselves They are not friendly They could not get me this medicine

The worst pharmacy, I do not recommend them look for alternatives, staff is very rude, I went with my husband for the covid vaccine, they vaccinated me in 20 minutes, but my husband had to wait 1 hour because they lost his registration sheet, ask if someone spoke Spanish and they said no, they just dont care to help

Nobody offers you help, I went to print some photos and I had to go to an employee about 5 times to ask her a question. In the end I left without photos and with lost time. AWESOME customer service.

Excellent services

Bad service