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Denver Mattress
112 Foy Fitch Ln, Johnson City, TN 37615, United States
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Denver Mattress
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Je
Review №1

Our sales representative was very knowledgeable and answered all of our questions to our satisfaction. He was very polite...very professional in dealing with my wife and me. The store itself was very clean and well-organized. I am glad we went. We made a purchase there and do not have to go searching anywhere else...good and fruitful experience. I would recommend Denver Mattress to others that need a mattress and related accessories.

Ed
Review №2

We Purchased a king size mattress today with boxspring and had a pleasant time working with our salesman Will Smith.It’s a great place to purchase a mattress with a large inventory to try different setups. Hard to choose but with Will explaining the different types, we found a match. We will recommend this store to everyone.

Ma
Review №3

My husband and I visited Denver Mattress first when shopping for our new home. Adonis walked us through the different brands and features available. He was incredibly knowledgeable and helpful without being pushy. We did visit at least 3 other mattress stores to shop around but returned to Denver and Adonis as no other customer service compared. We purchased a Tempurpedic and asked them to hold it for several weeks. The day we moved in our mattress was delivered without any issues. We are very impressed by the level of customer service (Adonis) and care put in to our entire process.

Ch
Review №4

The staff was friendly and helpful. They answered all of our questions and we walked away with a brand new mattress.

A
Review №5

We came in looking to get a new mattress and received excellence service right as we walked in. Good company and good people. Adonis went above and beyond. Very grateful he was there to explain everything to us.

Au
Review №6

Wonderful experience. Great customer service. So happy with our purchase. Will be back again. Will was so fantastic and so helpful . Thank you so much for being so patient with my children as well.

Cl
Review №7

What a super nice sales guy! Andruw Pruitt was super helpful, yet allowed us plenty of time to waunder and figure out for ourselves what we liked best. While writing us up he laughed and chatted with us and I have to say it was one of the best buying experiences we have had.-Claire and Bruce Black

Mi
Review №8

Will was a very informative, no-pressure salesperson who was very patient with us and our many questions.

dh
Review №9

Will Smith was the best. Explaining everything we had questions on. Highly recommend anyone to visit the Johnson City Tennessee store for all your needs.

Li
Review №10

Very pleased with the service I received will do business again if needed.

Jo
Review №11

Great Honest customer service our sales consultant Andrew Pruitt was very knowledgeable and patient with us answering all of our questions look forward to doing business with him the next time we need anything

Ga
Review №12

The sales rep was very friendly and helpful and made a purchase within 15 minutes.

LJ
Review №13

Zerina was a complete delight to work with. She is professional, respectful, courteous, knowledgeable, friendly and patient. The hubby and I were between 2 different livingroom pieces and Zerina gave us options and ideas that helped us make our decision. She was also able to get us our furniture delivery for only two weeks out where other furniture stores gave us 18-20 weeks out and they couldnt guarantee the furniture would even get to the warehouse by then. We are very happy with our selection and we will look for Zerina on our next furniture purchase.

Va
Review №14

We were greeted &asked if we needed help but not pressured into buying anything. When we did decide Andruw was very helpful.

Ja
Review №15

He was very good at what he does .Would recommend him for top salesman..... Thank you so much for helping us choose the right mattress.

Ch
Review №16

Andruw Pruitt is an awesome salesman!! He made the experience of having to spend a couple thousand dollars not so bad. He was very attentive and helpful and answered all of our questions. He was professional and knowledgeable of the mattresses we were looking at. I would highly recommend Denver Mattress and more so recommend Andruw. Definite 5 stars from the Taylors!!

Ca
Review №17

Will smith did an awesome job helping us with a mattress and adjustable base. Appreciate them very much. Great guy thank you

Br
Review №18

Excellent service. Very friendly and clear about programs

Be
Review №19

Thank you Andrew for an easy product selection and a quick transaction.

ch
Review №20

Andruw was very professional and never hovered around us. There was no pressure to buy. Andruw is very knowledgeable about the products and was able to answer all our questions quite easily. Overall it was a good experience.

Am
Review №21

Excited about our new king size mattress! The manager Will was super pleasant to work with and did a great job explaining everything to us! Definitely recommend!

Jo
Review №22

I called Andrew multiple times to decide on the purchase of my mattress. He was very kind, professional, efficient and capable. It was a pleasure to buy a mattress from Denver Mattress. I would highly recommend them.

St
Review №23

Wonderful mattress buying experience from Denver Mattress in Johnson City! Our sales rep, Will Smith, answered all of our questions and went above and beyond to ensure that we got the best mattress fit for both of mine and my spouse’s needs.Such an easy process to get set up with a super comfy mattress within our price budget!Go see Will Smith at Denver Mattress in Johnson City!

re
Review №24

In the middle of a pandemic we were reassured of the measures the workers were taking to ensure our safety. Employees were seen sanitizing and the store was clean.This was a no pressure shopping experience but the salesman was always available to answer questions and knowledgeable about the type of mattress we were looking for. Top notch experience and we’ll be back!

Ca
Review №25

Adonis was a great help in discussing the different types of mattress for our body type and sleep style

Ju
Review №26

Great service by Tyler and Will to get us the best deals. They also arranged to buy in TN with delivery in FL. Great place to shop, for selection, price and service!

Mi
Review №27

Great service, friendly sales associates. We will be back in the future for any mattress needs.

An
Review №28

Andrew did a great job helping me get exactly what I came for!

D
Review №29

Good Selection and products are priced appropriately with quality. If its priced $5,000 its worth $5,000. Found products priced $700 here that were priced $2,000 elsewhere.

Ma
Review №30

Had a great experience at Denver Mattress today. Andrew took great care of me and helped me find the right mattress, no pressure at all. I appreciate the knowledge and thorough explanations. Looking forward to the restful sleep ahead. Thanks.

To
Review №31

Very helpful to talk to about what mattress is right for you and your needs. Love shopping Denver mattress and furniture row all together!

Ti
Review №32

Very knowledgeable and friendly manager walked us through all the different mattresses and explained all the differences.

CC
Review №33

My husband just bought us my dream bed! Thank you my sweet baby! We got a great deal with great service! If you need a new bed go talk to the assistant manager at Denver Mattress. Andruw Pruitt, it was a pleasure doing business with you!

Sc
Review №34

We have been coming here for several years and have bought many things from Furniture Row, including 1 previous mattress from Denver Mattress. Everytime we are here we have a great experience. This time was no different, Andruw helped us find a mattress that fit our needs after the first person we spoke with was a little grumpy, must have been having a bad day. We will continue to shop here in the future because it is the best furniture store around.

An
Review №35

Assistant Manager Andruw was honest and great to work with. No pushy sales pitch. No talking down to us. And he actually listened to what we were looking for. Highly recommended.

Ja
Review №36

We were given great service by Assistant Manager Andrew. He was very helpful. When we went back to make the purchase manager Will waited on us. They were both very courteous and helpful.

Tr
Review №37

Will was great! He is very knowledgeable. He was being very helpful to Adonnis helping get my sale pushed through. Thanks guys!

St
Review №38

Andruw was very helpful no pressure but very knowledgeable. Thank you!

Te
Review №39

Seller was friendly and professional. Still waiting on my mattress to be delivered. Was told max 2 weeks. Called once was told I was number 10 on the list that I would get it first of last week. Called back when that didn’t happen and was told I was number 20 on list not sure how I went down on the list and was told it should arrive at end of last week. Still no mattress and we’re almost at a month since purchasing. Money has already been takin out. So I’m a bit disappointed.

Je
Review №40

Salesperson was very courteous, and helpful with finding merchandise I was looking for. Also the young man that rung up my purchase was very helpful as well..I was very satisfied and will go back again.

Ka
Review №41

Will was super helpful and more concerned with our wants and needs than simply making a sale. We are repeat customers of Denver Mattress/Furniture Row. Super excited about our Tempur purchase!

To
Review №42

Will Smith was very attentive and knowledgeable. No pressure sales.

ja
Review №43

Ok I could not be happier with my purchase of a purple series 4 mattress, the sales rep Adam was a great rep, asked the right questions and got me exactly what I needed without being pushy. Ive been in sales for over 20 years and can be reluctant to buy because of that but my rep was beyond great and got me exactly what I was wanting!

Di
Review №44

Will was very helpful we were confused on what we wanted we were looking a Sterns &Foster and he listened to us and stayed with us and show us the temper pedic adjustable cant wait till we get it thank you Diana Davis

Ke
Review №45

Great place to buy our mattress, no pressure, solid information and we got a great deal! Thanks guys!

Jo
Review №46

Andrew was knowledgeable, helpful and friendly. He made the purchase a breeze and looked to save us money however he could. Will be back here to rate the Doctor Comfort Elite King mattress.

Ra
Review №47

We just made our second purchase from Denver Mattress and were not disappointed! The customer service and selection are excellent! We will definitely be back for future needs!

Ma
Review №48

Will Smith was very informative about the products, and very professional...

Da
Review №49

Came in, the manager was superb to say the least. I needed options quick, with quick delivery and installation and he made it happen! Great customer service!

Jo
Review №50

Decent selection. The prices arent too bad. Didnt have a great experience didnt have a bad experience. I would buy stuff from there, but I would also check everywhere I could. But thats just me

St
Review №51

Excellent help evaluating twin and full size bunk bed mattresses. Bought 2. Very happy with the kind and courteous assistance. Made me feel good about shopping in store

Kr
Review №52

Will was very nice and knowledgeable about his job especially with Tempur pedic mattresses and bases. I really appreciate his integrity and joyous attitude!

Te
Review №53

We bought 2 of the doctors choice pillows on 1/7 with the BOGO offer. They had only one in stock. Still waiting for delivery of the 2nd one. Husband seems to like the one we have.

Va
Review №54

Andruw was quick to help us, but left us to shop.

Da
Review №55

Some of the most poliet and respectful workers in all the tri cities work here

Li
Review №56

Will was an awesome, low-pressure sales person. Quick response & explaining in detail. We left with a great mattress!

Ad
Review №57

10/10 Customer Service. Will was excellent

Ka
Review №58

We were super pleased with the service we received from Denver Mattress, specifically our sales associate Andruw. He was very knowledgeable and not pushy. I would highly recommend you shopping at Denver Mattress if you are looking to buy a new mattress.

Br
Review №59

Great knowledgeable, and helpful staff. Dealt with this store before and thats why i come back.

Ki
Review №60

Very clean, well organized store. Excellent customer service, highly recommend going here for mattress needs.

De
Review №61

Very professional and informative. Not overbearing. Would recommend to anyone.

Lo
Review №62

Professional, and pleasant to work with. Great prices with quality furniture. You should check it out.

Et
Review №63

Adonis was extremely helpful and informative in his product knowledge.

Ca
Review №64

Will was incredibly patient and professional in answering questions to help me purchase my mattress.

Ma
Review №65

Andrew was wonderful to work with on the purchase of our new mattress! Very knowledgeable and not pushy. Will recommend him to my friends when they are in the market for a new mattress.

Ja
Review №66

Excellent customer service. Great prices, friendly sales and management staff. Definitely recommend!! Andrew is a very attentive sales professional and eager to help in any way.

Dw
Review №67

Has a large selection, but high on prices. Much better deals found elsewhere.

Za
Review №68

Andrew Puitt was a huge help while making our recent mattress purchase. Very informative and courteous with our questions and time.

Rh
Review №69

Started the dreaded shopping today to replace our 12 year old beauty rest mattress. Came in this morning and greeted by Will Smith at Denver Mattress. He was very knowledgeable on all the mattresses in store we told him what we like and what we were looking for in a mattress. We left and went to other places to compare other brands. We ended up back where we started with the mattress and adjustable frame recommended by Will Smith that perfectly suit our sleeping style and needs.I am so glad that we went to see other mattresses to appreciate the quality and knowledge of Will and Denver Mattress. So if you need help in looking make sure you go into Denver Mattress Gray, TN and ask for Will he can fix you up.

K
Review №70

Had a great experience. The salesman, Will Smith, was very professional and knowledgeable of the Tempur Pedic I was interested in. Definitely recommend for you next mattress purchase.

Ta
Review №71

Really good prices on their furniture during a sale. Lots to pick from, and plenty of time to pay for your furniture.

MI
Review №72

Andruw Pruitt is very professional! He made purchasing our mattress very easy. I will recommend to friends.

Jo
Review №73

Very efficient and informative visit. Andruw helped make my decision very easy to make.

Ja
Review №74

Very helpful salespeople. Not pushy.

Br
Review №75

Gave me a great price on a clearance purple brand mattress! Very happy with my purchase.

Sg
Review №76

Awesome and amazing, Will Smith, yes the Will Smith, helped me choose an amazing mattress and get an amazing deal.

Ke
Review №77

These wonderful folks have helped me choose my mattresses for 20+ years now and have always been upfront,honest, and true to their word on warranty/durability...ect. I would recommend Denver M above all at a moments notice! As always thanl you Denver Mattress!

Bo
Review №78

Very knowledgeable salesman, Will Smith. Pointed out pros and cons of what we were looking at. Was not pushy and trying to sell us something more than we needed. Very pleasant experience.

Do
Review №79

This is the 3rd time we’ve been to Denver Mattress to purchase king size beds and box springs. Great experience. Great quality. Great prices. Andrew at the Gray, TN store Has been the associate we’ve worked with each time. Very helpful, friendly and professional.

Dr
Review №80

Have purchased several items here over the years. Excellent service as always. Andrew was super helpful.

Bo
Review №81

No pressure, little input on purchase by sales person. They did not call when the bed arrived - found out it was in after having to call. Otherwise, everything fine.

Pa
Review №82

Andruw was very helpful, knowledgeable, and professional. We will be back when we’re ready for a new mattress.

er
Review №83

Very helpful and friendly service.

Le
Review №84

Wonderful experience... Found what we wanted.. Approved in minutes.. Awesome sales associate...

Br
Review №85

Will was a great help! He let us shop without feeling the pressure you get from some sales people. He was present to answer any questions and when we were finally ready to purchase our new mattress, he explained the financing options clearly for us. Having a knowledgeable associate made our transaction easy. They delivered everything on time and the delivery people were very friendly and mindful of my personal belongings in the house. Thanks again Will!

Ka
Review №86

Will is very helpful and knowledgeable. Left us alone to try out various mattresses then helped us narrow things down. Honest and straight talk about price. Answered questions and offered suggestions based on his experience.

Ba
Review №87

Got great service from Will and great terms, too! Would definitely check him out next time we need any bedding!

Th
Review №88

Had a good experience at Denver Mattress with Andrew! Was able to secure a Purple Mattress 3 with no problems with a smooth process with great conversation during the whole process.

Da
Review №89

Great service from Will

Do
Review №90

Great personal service. Timely delivery, American made product.

k
Review №91

Very easy purchase. Professional service and promt

Ch
Review №92

Will Smith was very knowledgeable about the products and gave us time to really look and answer all our questions we would recommend him to anyone in the market for a mattress

Ki
Review №93

Answered our questions knowledgeably and sincerely. Had what we needed in stock so it came home with us today. We have remaining items coming by shipment but we can get what we want by waiting a few days.

Ra
Review №94

I went to Denver Matress to check out a Purple Pad after shopping in Furniture Row. When I walked in & met Mr. Will Smith, I was impressed. The store was Very Clean, neat, and the mattresss were lined up and very well kept. All the mats or pads that you sit on, to try out, were flat and unruffled. Mr. Smith was very nice and friendly telling me about the Purple Mattress and answered my questions about the Pad & mattress. I am having some walking issues and he gladly got the display pad that you try and brought it to me. We chatted for a few minutes and I bought the Purple Pad. After the sell was completed he insisted on carrying it to my car!!! I told him that I could make it but I was his only customer at that time so he just got it and said come on because he could see that I had a cane and walking issues. I thought that he did an excellent job and I will definitely be checking out Denver Mattress when I need a new mattress and Im pretty sure I will be back to get another Purple Pad!!! I would definitely recommend Denver Mattress to Family and friends!!!

Ra
Review №95

Staff was knowledgeable and friendly. Pricing was reasonable.

Be
Review №96

Very nice experience. No pressure sales tactics. Was allowed to rest on many mattresses taking about 2 hours to find the perfect bed mattress for us.Will Smith was very helpful and knowledgeable about every question we had. Very nice store.

Mi
Review №97

Great service and answered all of our questions.

Ia
Review №98

Will was extremely helpful throughout the buying experience. Highly recommend

Je
Review №99

I purchased an aspen bed and this is by far the most comfortable bed I have ever slept on. Simply amazing!! And the staff were so helpful in my decision. Go there. They’ll help you discover a perfect night sleep at an awesome price.

Br
Review №100

Dale in the furniture side and Will on the mattress side were both awesome to work with. My wife and I spent a ton of money, but the experience, their help, their advise, and their attitude made the overall experience wonderful. I am one who never leaves a review unless the service was horrendous, and I would highly recommend both of these gentlemen if you go into furniture row.

Information
38 Photos
100 Comments
4.8 Rating
  • Address:112 Foy Fitch Ln, Johnson City, TN 37615, United States
  • Site:https://denvermattress.furniturerow.com/locations/Johnson-City/TN/100042?utm_source=FurnitureRowYext&utm_medium=cpc&utm_campaign=Yext
  • Phone:+1 423-477-0076
Categories
  • Mattress store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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