J.D. Brown was able to get a medical bed to our home same day requested. My friends dad is coming to live with us and he is on Pallative care. We were in a bind and they came through for us. This was unexpected and they made the transition and transaction painless. Thank you for this support!

Fair prices for medical supplies, clean store, and helpful staff.

I wanted to thank Mary from JD Brown. There was a discrepancy on a piece of equipment that I rented and the date that it had been returned. There date showed my returned was one day late (which wouldve been a whole another month being charged). They were gracious enough not to charge me. Certainly wont hesitate to rent more equipment if needed. Thank you Mary and JD Brown!

The best place for consumables and disposables, prescriptions, and advice. Jill is very helpful and kind. There is compassion and empathy in her demeanor. I found that it is a pleasure working with J. D. BROWN PHARMACY.

Im from Aurora and these guys are the only one in my area for edema garments on Medicaid. Stephanie Umek measured my arms and legs to order the right size for my lymphedema garments. It took 5 weeks to finally get the right prescription from my doctor faxed over. She made many phone calls and stuck it out. So happy she did, because I need these garments. I had a very good experience here. Try them and see.

Needed some medical supplies, they had it all, great service.

I found out at 4:45pm on a Wednesday from my vet that my pet bird was in need of oxygen therapy in order for me to take her home from the animal hospital. I googled & called several places, most of which either didn’t supply oxygen or were closing at 5:00pm. Not only did they accept the vet’s prescription, but they were able to fill it immediately. They were also kind enough to take care of me right before closing at 6:00pm (it was the soonest I was able to get there between finding out at the last minute from the vet, trying to find somewhere that could help, and driving to the far end of Joliet from the Hinsdale area). I can’t express how thankful I am for their help.

Called to order handles for a wheelchair I purchased from them 8 years ago. Two sales people: Dave and Nicolas—to busy to call me back. After inquiring if perhaps they don’t sell to the public, Courtney promised to follow up —then she failed to call me back. Two weeks this insanity went on. Wow! I guess JD Brown doesn’t need one more customer. (Deplorable customer service.)Dave, I added your contact info into my phone so that I wouldnt miss a call back. What are the odds I would miss 4 attempted phone calls? And no voice mails? Wouldnt that appear strange to you when no other callers have had this issue? I would have liked working with you, but its difficult to feel valued at this point.

I live within walking distance and use JD Brown for postal service needs and basic pharmacy/convenience store supplies. Sometimes I find great deals on useful items. Post office workers are always very friendly. Nice to have a local place to go for this stuff.

Wouldnt Even Try to Help Me! I called my insurance company to find out what I needed to order equipment from here, since they are covered by my insurance. As soon as I walked in the worker told me I needed something that the insurance company specifically told me twice they didnt need. She told me she HAD to have it because the insurance required it, even though I told her I had just called the insurance company that day. She hadnt even seen my insurance card to know who I had or what kind of coverage I had so I find it strange that she already knew this. Very rude, unwilling to help. I will go online and get help elsewhere instead of using a local business. Dont want to hear the complaining that online companies are hurting small businesses, they hurt themselves.

Went to buy surgical mask, they were selling them separately from there box. You get 5 mask for 7.50. But wouldnt sell a box. Hmmm . In a box you get 50 masks for10.00. So there making 70+$ a box. Thats price gouging. Never go again and will report them.

Kevin and Dave are the greatest. Bless you for all the help. Be safe!!

I do all of my CPAP and related supplies business with J.D. Brown, even though I live about three hours away in Chatham, Illinois (a little south of Springfield). I have always found them helpful (especially Dave) when I have questions or place an order, whether in person or on the phone, and they are more than willing to mail my order to my house. When it comes, it is always exactly what I needed and ordered.Previously, I had to use the company (Apria Healthcare) dictated by my insurance, which is in the running for the worlds worst run business. This company would routinely take forever to get on the phone, send the wrong supplies, debate with me that they had sent the right supplies, and then tell me that I am the best part of Apria Healthcare at the end of every call. The last straw with them was on the last day of my plan year, when I usually order supplies to exhaust my use it or lose it flexible spending account, and they would not accept an order or charge it to the correct fiscal year. I was in Chicago on business, so I started searching for CPAP suppliers that I could visit that day to place my annual order. I found J.D. Brown by happenstance as it was close to I-55 on my trip home. The cost of the supplies was not that much different and the service provided was well worth the small cost differential.I am unable say enough positive things about this business, and I would highly recommend you patronize it.

Amazing home delivery service: on a snowy, Sunday night. Thats the second time they have been super helpful and kind -- and quick. Highly recommend. Would rate higher than 5 stars if i could.

I was sent here by a doctor to purchase compression hosery. I know that they are fitted to your leg measurements etc. but who on retirement and social security can afford 80.00 for ONE pr. of hosiery??? I bought the one pair but couldnt afford anymore there and had to buy online where I found them for 20.00 a pr. and they fit and worked the same as the 80.00 pr. Not all insurances will pay for things like that.

I had a question about my bill Mary and the gentleman answering the phone were very rude

I’ve only been here once, but it was a mind boggling store that everyone should visit at least once in their life. It sells medical supplies, but is also a post office and copy center! They have swim suits and strange enormous containers with different colored liquid in them as decorations around the store. I mean... What?! It’s nuts, I tell people about this place and THEY DON’T BELIEVE ME! It’s legendary. Also, a great place to nab the little parts that go in a nebulizer that are easily lost. You can get the separate parts and pay $1.00, instead of buying a whole kit for one piece online somewhere else for $15.00.

Nice to have a post office close by, staff is very friendly and helpful.

I have used this stopped many times. I was thrilled to realized I could buy medical supplies for my Mom, and then my Husband, and unfortunately now for myself.These people are always helpful, pleasant, and very knowledgeable. I am thrilled to have them in my town.They have a service that will deliver your medication, and medical equipment to your door. Their hours may not be as convenient as CVS, or Walgreens, but I dont have to get someone else to pick up my meds for me.They also have a postal substation in the building that covers almost all services the past office does, and they smile at J.D. Browns.Only complaint Ive ever had was when I needed to replace a party for my C-Pap machine, and the last said they couldnt. I asked why not, and she said they were not approved by Medicare. I said I dont care, Ill pay for it myself.I actually had to sign a form stating that I knew it was not covered by Medicare at that store. Definitely better then the store on Jefferson St, that is.A family run pharmacy that is very efficient.Best part in a way was when he granddaughters Papa needed medicine in the middle of the night she was the only one that knew where it was, since she had been there with us several times. It wasnt a good thing her Papa needed the meds, but that 11:30 at night she knew where to go, and felt safe going there from a smaller town nearby.

Lori in customer is great, answered all my questions. Best experience I have had with a customer service rep.

They take prescriptions and they deliver whether its for medication or items to help you recover or make you comfortable

They are not just a pharmacy They also have a post office inside and the employees are very helpful with assisting you with your packages & questions

Ive had multiple issues with the post office I have no reason to buy medical supplies or pharmasuticals however I ship multiple packages per month and every time I dont get an honorable repersentative who is qualified from this post office I have a wierd feeling doing business. Today I was told my package would be roughly $100 more to process than the calculator provided determined $50 I was sought with fear and frustration she said that will be $160 I didnt know what to say??? I didnt ship, left with a 6ft box 30-40lbs to walk away without transaction. Charged my card $$$ After Cancellation. Rough Exerpeince.The owner called my direct line cell phone after hours and demanded the stores $47 that it was all my fault and was very unpleasant experience also. Meanwhile she banned me from the premises and said I could no longer do business, I feel very confused by this entire experience, I used to do all my business here even before she called I had already made the decision not to step in that location again.

They have been in business for like 80 years, great local business

Nice that you can rent knee scooters. Saved my kid from dealing with crutches.

I dont know what you people are talking about but I just went there and the lady there is so nice and polite. 10/10 any day.

The pharmacy staff are. amazing people

Bad deliveries, wrong mailbox deliveries, midnight deliveries, incompetence of employees. Memo sent to Federal PO headquarters.

Poor customer service not there for the patient at all really.makes u feel like they only care about there money and that your on there time.

Quite possibly the most rude people I have ever had to deal with.

Joilet 180 66 mobile 7

Great customer service

This is NOT a United States Post Office.

Muy buen servio estoy muy contenta comprando mi medicina aquí atienden muy bien al paciente y sobre tienen servicio a domicilio muchinas gracias al personal por su amabilidad