Overhead Door Company is the way to go. They came out the same day and fixed our issue, using parts that were still good. I appreciated that. They were quick, reasonable and did a great job. I will use them again in the future, for sure.
Best price so far and included more feature than the other two quotes I received. Good delivery time expected. Glad I waited; feel like I got a good deal.
Stopped in to order antenna extension for an existing unit - whole crew couldn’t have been more helpful, for a $60 sale. Definitely be back.
Called them around 8 am and they were there to fix my door by 10 am! Fast service and my door works so... its a win win!
He called before arriving. Was quick to determine problem. Replaced the wall button No problems no issues.
I would recommend this company to everyone. Our garage door wouldn’t shut all the way. They came out fixed it and it works great now. They guys that came out was nice and answered all of our questions.
My spring broke on my garage door and they were able to come out bright and early the next morning. They quoted me up front and the price was 100% accurate. The tech had great communication. He got everything done in under an hour. My garage door is better than it was before. I highly recommend using them!
Very professional and friendly. Was able to get to us fairly quickly and didnt tie up our day. Definitely would use them again.
Quick and easy appointment process. Team was very friendly and knowledgeable. One part was not on the truck so they had to leave to get it from the main shop, but otherwise it was a speedy repair visit.
Arrived when scheduled with a call to confirm their arrival. Quick and efficient explaining what was wrong and what they would do to fix it.
Overall a great experience. The tech came out in the rain and got my garage door back on track and installed the new opener in no time. Excellent work and a friendly tech!! Highly recommend!
Called early and although they couldnt get here until 4 he arrived on the time and they called me twice to let me know he was running late which I appreciated. He explained he could fix the old one (which was at least 20yrs old) but he couldnt guarantee how long it would last. I appreciated his honesty and just had him replace it. He gave me a quote and it was right on. I would recommend them to everyone.
Fast and friendly service at a reasonable price.
Overhead Door was very helpful and knowledgeable. Their expertise allowed us to save our old garage door and just replace the operator and springs, saving us about $1000. They were kind and professional.
Good Service. Friendly and competent. Thank you. Paul Clark
The door cable had come off the roller drum leaving the door half-way open. Fortunately, one car was out; but the other was locked in. I called Overhead Door and they were able to dispatch a tech that day, who resolved the issue quickly and professionally.
We made a call on a weekend, thinking we would be leaving a message, but actually talked with a real person, who set us up with an appointment on Monday. The technician was very knowledgable and polite. The repairs were made quickly for a fair price.
I had a great experience when I needed a repair on my current door. The door was buckling and was able to be repaired at the time. The repairman was friendly, efficient, and the price was reasonable. Since then... the garage door has continued to deteriorate and the main support is failing so I called and ordered a new door. The salesman was excellent and I placed the order on Oct. 23. I was told it would probably be in the week of Nov. 9-13. I called on Nov.12 and was told it looked like my garage door is scheduled to be in on Nov.19. I hadn’t heard from them so I called to check the progress on Nov.24. No one could answer my question. I have since then called on Nov. 28, Nov. 30, and now today, Dec.1. I have left two messages on answering machines and have spoken with three different operators in the five times I’ve called. I still haven’t received an answer to when my door will be in and installed.
Overhead Door is very professional- they show up on time and do quality work. Couldn’t be happier with my new garage door springs and opener.
Made online appt for next day...tech called same day and came right over. Had my problem solved inside of 40 minutes!Ive used them for years and always get great service!
Great and fast response. Work done 100%, on time.
OD was able to come out the same day at the time I requested. Technician was polite, professional, knowledgeable, and quickly completed the repair. The bill was a bit more than I expected but overall it was a very good experience and I will use them in the future if needed.
Very prompt and helpful technicians, not only did they fix my problem, they lubricated my door and checked to make sure the hinges were adjusted right. Will use again
Overhead Door was able to get to us the same day we called with our issue. Prompt and speedy service! Highly recommend!
They want you to be available in a 4-Hour window.I dont have much appreciation for those systems cuz I put a value on my time also. Service technician was great! Thorough answers to all my questions, quote on the spot in just a few minutes, and payment for half down was done professionally and timely. Im waiting for the product to arrive now!
A super professional business! I got a same day appointment and when they didn’t think they could make the promised time window they shift my repair to another service person. He was pleasant even though it had been a long and frustrating week of repairs due to the weather. I could not have been more impressed.
Very impressed! We called and they got someone to us within an hour. Super friendly and great service. If we have more issues in the future, we will definitely be giving these guys a call!
The service man was professional, friendly and helpful. He a answered my questions clearly.
I was prepared to wait but it turned out Josh was already in my neighborhood. Josh was very professional and knew what he was doing. Great service.
We have had nothing but positive experiences with Overhead Door Company of Joplin! They are always prompt, professional, and explain everything in detail. They are our go-to!
My garage door I guess had a hiccup. They were here in a timely manner and resolved my problem. Very satisfied and will always use them for my garage door needs
Did a great job and were there the day I contacted them
Called in my request for an appointment and serviceman was very prompt and called me 15-20 minutes before arriving at my house. The gentleman explained my options to me along with a price. I really appreciated that he didn’t pressure me to take the most expensive option. Very happy with the service and attention to detail.
I was very pleased with the service provided by Josh the technician! Called 2 other places that said it was going to be 4-7 days until they could come look at the problem, even after explaining that I knew it was a broken spring. Overhead Doors was at my house in an hour and had it repaired in an hour and half. Amazing service! Timely!
Showed up on time did a great job.
5 stars !! I ended up not needing thereservices but they were very professional on the phone and even did the follow up phone calls! When I’m ready for a new garage door or have a issue again definitely will call them!
Our technician, Joshua was so nice! He took the time to explain all of our options, reasons, prices, etc. He never pressured me to buy anything, even offered to write it up as a quote while we considered what to do.My husband and I decided to buy a new system and we are SO impressed by his professionalism, courtesy, and efficiency. He was finished in an HOUR and disposed of our outdated system for us! When he was done, he explained everything about the system and answered all of our questions with a smile. HIGHLY recommend!
Got someone to our house on extremely short notice since the door was stuck open. Technician was knowledgeable and friendly.
Technician was Josh Pooler and instead of repairing an very old unit he offered me a new unit for a great price. I appreciate the input and realize keep repairing an old worn out unit wasn’t wise. Thanks Josh
Josh was on time, friendly, efficient and pleasant. I would hire him for my business in a heartbeat.
I just wanted an inspection to be sure my doors were safe. Joshua, the tech, was quite thorough. He lubricated everything really well, explaining some of the newer part replacement options available today. I appreciated that he was not high pressure in immediately jumping to selling me a new door.
Overhead Door Company had an opportunity to show their commitment to customer service. My request for service was aligned to the wrong phone number and it took three phone calls for them to clear up the problem. However once they had the right info things went smoothly and they even discounted the charge to make up for their mistake. Id definitely use them again for any of my garage door needs.
Overhead Door in Joplin gets a 5 star rating from me. Josh, the serviceman, was efficient, on time, and did a great job. All good. I would call them again if there are any problems!
Very fast. Happy with service!
They were slightly late to my appointment, but called to keep me updated. Had my door fixed ASAP!
Came out on a Holliday weekend in less than a hour. Fixed the door and got us up and going in no time at all. Great experience I will use them again.
I called & spoke with a very nice lady & they were able to send someone out to fix our garage door issue even though it was right before the July 4th holiday. The service man was scheduled for later that afternoon but came that morning. Josh Pooler was a total pro, a class act & got us taken care of & quoted us a price for a new door in quick fashion. I highly recommend Overhead Door Company.
Had a spring break on a Saturday afternoon.. . With both vehicles in the garage.Called Overhead Door, they had a person out to fix within a couple of hours.Appreciative to get it fixed on a weekend!!
Every aspect was a pleasure with this company out of Joplin. Calling I spoke with the sweetest lady then my date to fix my garage door was set for the following day. Josh made a courtesy call to make sure I was home then arrived right on time. He had my door working in no time and continues to work even now!!!! :) Kicking myself for calling a dealer in Nevada first who saw a woman to take advantage of and way over charged me and my door stopped working just days after he left.
I have an older garage. I was finally able to pour a new floor and driveway pad. That made the door not shut appropriately. Josh D. Was amazing at getting the door adjusted. With many little adjustments that had to be made. He did it in a timely manner, left the area clean and was super nice!
The serviceman took care of our problems efficiently. I would highly recommend him.
Aaron the technician was very professional and more importantly was knowledgeable and skilled. Great experience for me having a bummer garage door issue that was quickly fixed.
Great customer service and very professional! We had a spring break on one of our garage doors and Overhead Door got it fixed really quick for us. Thank you for the quick and excellent service!
Josh was thorough checking all four doors and did so in a timely basis.
Josh was the rep who came and installed two new openers for us. He was knowledgeable, courteous and went the extra mile(s) to address our unique situation. We are very happy with the job well done.
My experience with Overhead Door was great. I had a couple of doors that were not operating correctly and my technician not only fixed my problem, but came out that same evening. Very happy.
Very friendly and helpful will be calling them again for my future garage concerns
I highly recommend to anyone having issues with their garage door. The guy showed up when he said he would, he was respectful and did a great job. He fixed our garage door in 30 minutes and had fair prices.
Quick and easy. I had a torsion spring break and it took a short phone call to schedule the repair. Within a couple of hours of calling my service was complete. Service technician was very friendly and prompt. Would highly recommend.
Extremely nice and professional! Very knowledgeable on their products. Repair I had made happened very quickly which I appreciated! Would highly recommend and would use again
Repairman showed up on time and had my door repaured in 30 minutes. Very professional and knowledgeable.
We had a spring break on our door and our vehicle was trapped inside! Called them in the morning and they were there within an hour and had it fixed within 30 minutes. Great service and a reasonable price.
Fast and friendly service. The guys at Overhead Door were very professional and took care of all my problems. The door works and sounds better. Thank you for all your help.
Joplin Overhead Door was great to work with. They kept us informed, returned phone calls, and showed up when they said they would.Thank you for a great job.
Bought a new(old) home. I located Overhead Door Company of Joplin. It was easy to do business with them and the appointment was made quickly. The home had an inoperable door opener. Joshua D., my technician arrived on time for the appointment. He was through and professional. He resolved some complex issues since this was a very old garage. All in all I was pleased with ODC of Joplin and my tech - Joshua D.
The gentleman that came and fixed my door was wonderful. Thank you
We’ve used Overhead Door for years. Bought new doors and openers from them and have always been happy with their products and services!!
I started out with a bad customer service experience. I can say today that the Overhead Door team stepped up and addressed the issues and I can say today that I am very happy with the results. From manager to the install team, they did a five star job in getting the door install. The door looks great and even better works GREAT! Thank You All,
Great service!! Showed up early and our work was finished quickly and very professionally!! Great company!
Called and they came out with in 4 hrs. Fixed my problem. They are professional and reasonable.
My garage door spring broke at 10:00 PM on a Tuesday night. I went online to the Overhead Door website and scheduled an appointment for the next morning. By 10:00 on Wednesday morning the door was back in operation what amazing service they performed. The technician was professional and let me know exactly what I needed. I will always use Overhead Door in the future.
Great and quick service. Very polite and professional service guys. Thanks!
Have used them both on our big overhead shop doors at our business and on our home doors and they have been very knowledgeable and fixed the issues quickly and have great customer service!! Would highly recommend!
Fast friendly reliable service
Fast, on time service... Very professional...
Always fast and friendly! Quality work. Would not use any other.
Great service and good hard workers. I had Tyler Putman as my tech and he did great job
Same day service, even arrived earlier than scheduled. He went to work immediately and was completed in a very reasonable amount of time.
The service was great. They took time to discuss all the options and did a great job!
I had a spring cable break on my garage door break and called overhead door for repair we were unable to get the car out of the garage, I asked for ASAP appointment and my request was taken courteously.The repair was made quickly, and professionally by Josh PI highly recommend this company and will use them again when needed.
The folks at Overhead Door are the best folks to work with. Excellent job and products.
Aaron N. did a great job in getting my gate back to working 100 percent! Thank you!
Josh pooler was our service guy. He was respectful and awnsered all questions got everything fixed and working great
Great service. Went above and beyond.
Friendly, on time, and most of all fixed the problem. Will use again if needed.
Very fast toget to us and did a great job!
Very satisfied customer. Josh Pooler was my service guy, and he did a fantastic job.
Did good work quickly. Had a small misunderstanding, but they handled the issue fairly.
Great service ..... my first time using them and no problems at all. Had my door on the garage working in no time.
Super fast and affordable service. My garage door has never been so quiet!!
Very professional friendly and hardworking. I will use them every time.
Good work. Friendly!
Easy to book online, they showed up within that time, fixed the problem in 30 minutes, and charged a fair price. I recommend them.
Overhead Door was awesome! I highly recommend them!
Excellent job and completed quickly
Prompt, courteous, professional service. Very pleased!
Door was fixed within 2 hours after calling for help. Joshua was friendly and knowledgeable.
Fast and friendly service...Very pleased...
Very quick to get here when I had a problem. Took care of the problem very efficiently.
Wonderful service! Technician arrived on time, was courteous, identified and fixed the problem.👍🏻👍🏻👍🏻👍🏻👍🏻