Lakeland is awesome! If and when we have issues on site with one of our machines, they always have a technician there as soon as possible. The technicians themselves are always super friendly, knowledgeable, and either fix the issues quickly or keep you updated on what they need to get the job done.
I value everything that this company offers. The organization offers a wonderful customer service and exceptional assistance.
Lakeland has become our Go to for all copier issues! Their repair techs have come on the same day both of the times we had issues, which is SO NICE if you ever have had a printer down in a busy office! Thank you!
We are very happy/pleased with the service we receive from Lakeland Office Systems. They are always very prompt and courteous.DJ Record w/Logan & Lowry, LLP
If your looking for a team of folks who go the extra mile to support their products then you have to consider Lakeland. They have for many years always been attentive and helpful. They also look to get the right product for the job required at competitive prices. All around a great company
Lakeland Office Systems and its predecessor have been my only source of Canon office machines since February 1980. I have been pleased with the quality of the machines purchased from them and their service of those machines. These people are the real deal! I highly recommend them to anyone and everyone.
The customer service was exceptional! Service technician was very friendly and kept me up to date every day on the status of parts we were waiting on for the copier to be fixed. Highly recommend this company for your office machine needs.
Lakeland handles many of the machines that the company I work for use. Products and service are top notch!
Excellent customer service - the techs are always friendly, prompt, and knowledgeable!
My machine started making a strange noise. I called in and left a message. The next thing I know I have an email saying they received my message and that a ticket had been made for service. It was shortly followed by another saying the tech was on the way. What great communication and service I received. Bill Hartwig, the tech, found the problem and also where a part was available. He left to get it, came directly back and had my machine up and running quickly. He even did a check-up of the rest of the machine. He was pleasant to work with and also very knowledgeable about my 8 year old machine. I am certainly glad that Lakeland Office Systems has a great staff (Sharon is another greatemployee I have dealt with) and fantastic service.
Lakeland is very quick to respond to service calls, even showing up to do preventative maintenance with out being called decreasing our downtime.
Prompt and efficient service. Excellent!
They have handled our companies Copier and Printer needs for many years. Their service and support overall has been outstanding!
Friendly Employees, Efficient, knowledge and quick to deliver their services.Good products. We love the copierThanks for your help!
Service calls are completed as soon as possible. The support staff is great. Repair staff is stupendous. I have Lakeland supplies in my main office and branch and have no complaints!
Amazing, professional and fast service! Our older than most copier started doing some pretty random things and within the day they had sent a tech out, assessed the problem and the very next day- we were up and going 100%! Would highly recommend!
Lakeland always responds to our service and product calls if not immediately then in a very reasonable time. Tech is always friendly and makes sure we dont have any questions before he leaves. Office always follows up to make sure we are completely satisfied. Highly recommend Lakeland Office Systems.
Lakeland (and their Springfield MO office formerly known as Inland) has taken great care of our MFC needs for 15 years.
Bill is our tech and he is always GREAT!!! Friendly, experienced, stays with a problem until its fixed, always informs us of whats going on and what the next steps are. I would highly recommend Lakeland and Bill!!!
Our experience with Lakeland Office Systems has been wonderful. They have quick and courteous customer service. I would recommend them to anyone needing any kind of copier services.
Bill has serviced our copiers in our office on several occasions. I am always pleased with his pleasant customer service and how he always goes above and beyond to make sure our machines are well taken care of. Whenever he comes out for a service call, he shows me what was causing the error, tells me how to prevent it from occurring again, and then proceeds to clean and check everything else on the machine to ensure it is working as it should be.
I had a urgent need to print reports for my accountant coming the next day. When my touch screen would not respond on my Lexmark Photocopy, I called the 800 number after I had checked all the connections. The lady that answered seemed to really care about my problem and even tried to help me over the phone all to to avail. She dispatched a service man to come first thing next morning.Service man arrived promptly and had my photocopy/scan capacities capacities up and running in no time and a with a smile.AND he saw I had an unused FAX command, he offered to take it off my screen while on site. He was so helpful, knowledgeable, and kind. I highly recommend Lakeland Office.
Im very happy with my experience with Lakeland Office Systems. Service is exceptional. I have always been greeted with knowledgeable and pleasant staff. Calls are returned quicky whether its service, billing or management. Highly recommend.
Lakeland Office Systems employees are the most helpful people when I am in need of assistance. They get back to me immediately and most of the time can solve my problem on the phone. I appreciate having the support.
Fast Service! Great Service!
Lakeland is great...very responsive. They have taken great care of me now for 9 yeas!
Lakeland Office Systems is always quick to respond to any service calls and supply needs.
Lakeland has been great and Chris Neville is an awesome tech. He has been super to work with. I really like that I dont have to waste time on the phone trying to reach someone for service I can just email them and they keep me informed all the way through the process to make sure Im taken care of. Thank you!
Very happy with sales and service! West Plains Missouri.
Our copier Reps are always very friendly and are on site very soon after we have called about an issue. In fact everyone we have dealt with at Lakeland is very easy to communicate with.
If we have an issue with one of our copy machines, I place a call and they send a technician. I receive emails when I place the call, when the technician is on their way, and again once the repair is completed. Excellent customer service!
Weve had a service contract with Lakeland now for several years. Service is on point and response time is really fast. The technicians are knowledgeable and they explain what the problem is and what it took to fix the issue. I would recommend Lakeland.
Lakeland always provides great service for all our copiers here at Labette Health. I would recommend their services to any organization, large or small for your printers, copiers, anything that they provide. Great company!
I pick up lease returns from here and im very pleased with the humor and laughter i get it makes my day
Great service. Quick response. Friendly, professional workers.
Lakeland Office Systems has quality customer service. Their current technician is courteous and knowledgeable.
Good company, great employees. Good service
Excellent & fast service, super nice staff! I would highly recommend Lakeland!
Fast, friendly service on our equipment, good communication, highly recommend!
Prompt attention to service issues. Highly recommend.
The implementation team is top notch!
Very prompt and conscientious service!
Fast, efficient service.
Excellent service!
We love partnering with Lakeland Office Systems!
Great service and Communication
Super dependable !!