Pretty slow drive through, but the dude taking my order was friendly. He talked like he was auditioning to be a radio announcer, though. A big “gooooood morning!” even though it was 5 pm, ha! My order was made correctly, at least. Downside is that about ten flies flew in my car while I had the window down to order at the drive through. I think they need to keep the back of their store cleaner and that might help. Could be their neighbor Qdoba’s fault too.
I ordered a hot white mocha this morning and I was putting it into my personal mug for work when something dumped out of it so I poured it back into the cup to see what fell in. A sticker from someone else’s drink was in my coffee this morning, I get that people get busy but when I went through there was only one car in line (not sure how busy it was inside) but this is disgusting
They forgot the whipped cream on my drink after waiting for 15 minutes😪
Love the Chai Tea they do!! And if you order mobile, it is probably faster than order in person or by drive in.
This location is always really friendly. Even on days theyre short staffed, theyre super nice and dont rush you, and you can tell theyre trying harder than maybe theyre getting paid to. Idk. Definitely more pleasant than scooters.
There is absolutely no consistency here. I order the exact same thing everytime I come in (venti caramel Frappuccino w/4 shots of expresso, no whip) and everytime I get it it tastes different. Monday it was so sweet I couldnt finish it and today it is so bitter I dont want it. There is no reason I should be paying $9 a drink if its not made correctly, I have ordered the same drink for about 4 years now so I know what it is supposed to taste like and they have only gotten my drink correct about 3 times since June. I am so disappointed that I cant get a good coffee from here.
Its Starbucks with Starbucks products... But its always been incredibly slow in my experience. Ive only used the drive thru, but that takes about 20 minutes for a single iced tea. So bring your audiobooks and make use of your waiting time!
The Chocolate Cookie Crumble Crème Frappuccino it’s the best so far 😍
Clean bathroom, good coffee, service was sluggish. But they had like 12 people inside ordering. Right off i70 so it was a quick stop for a pick me up to keep traveling.
Day 1 of Pumpkin Season 🎃I count the days (months) from season to season. Its a shame we only get the month of September while our KS weather is still in the 90s.
Great ppl and awrsome coffee
Love Starbucks! Fast service!
Slow drive thru, inconsistent taste.
The slowest Starbucks ever! At least they’re consistent! Consistently taking extremely long to get one drink out and consistently burning your shots!
Line was long but they were fast. We didnt have to wait too long at all!
Dont like there coffee to strong.
When I got my coffee it wasn’t even close to full. I understand that they were busy and I pre ordered online and waited longer in store after it said that it would be ready. I would have appreciated a full cup.
Fast and extremely frankly ALWAYS, never a bad day at this Starbucks, may get a bit busy but hay it it the only one in town what did you expect?!?!
The people were very friendly and accommodating. Had to substitute what I wanted
Shout out to Patrick for making the drive thru experience unforgettable for my little ones! Im not an Starbucks drinker but desperate times... you know how the saying goes. Well, anyway, this tired Mama needed coffee and little ones asked for a drink too. Patrick suggested their hot chocolate in the tiniest yet cutest Starbucks cup ever!
I’ve been here for a year and this is by far the worst Starbucks ever!!!!! They can’t follow directions. I say light ICE and the cup it’s full of ice. I ask for normal drinks I always have asked for since 2009 and somehow they always mess up my order. Like damn. Get it right!!!! My coffee is always butter even after I ask for extra pumps or I ask for extra caramel drizzle and the girl tells me she pump it inside the. Middle of the drink.... like dude just make my damn drink right!!!!
I am very Unhappy! I driving to Denver across Kansas on I 70. The website says this store is open until 9pm and at 8:20pm it is closed! NOT COOL!
This is your Starbucks with multiple options on sugar free and non-dairy products
Maybe they had staff issues, maybe not, but are slow. Not typical.
Very friendly and got my order out quickly.
They never have inventory in stock so half the menu is out of stock. That’s not normal for a Starbucks at all.If you use the app for pick up you have to pay for a replacement if what you paid for is out of stock. Ex: sandwich.They are too slow for how “busy” they get.Go somewhere else so you can order what you want vs what they only have in stock.As a side note. The hot coffees are too watery
Ordered online wasnt even close to being ready to the suggested time. Waited an extra 30-40 mins. Sat inside and watched what looked like their new employee training. They were showing him how to take the trash out lol. Literally only 1 person making the drinks. I get that its busy but they really should have a system to get both drive thru and online orders ready in a fashionly time frame. Ive been to alot of starbucks but this one really needs new management..
I always receive my drinks quickly. The staff is friendly and efficient!
Inconsistent drinks that taste nothing like they should. Also the longest wait you find in the entire country
I truly hate this Starbucks they never have anything at all ! It pisses me off because they never communicate that beforehand it’s always after you pay and are waiting for whatever you order that they tell you that they don’t have what you wanted. I highly encourage you not to go here !
Always a wonderful stop
I stopped here en route to Colorado from Kansas City so of course Im trying to make good time. This Starbucks is right off the highway so they should be quick and efficient knowing theyre servicing in travelers. It felt like my drink took so long and when I finally came up to the window it appeared like everybody inside was just laughing and goofing around instead of head down hard at work servicing the huge line of customers. Im all for having fun at work but no one should wait this long for an iced coffee. My drink was fine but the wait time was ridiculous. Not a great stop if youre in a hurry.
We love this Starbucks! We live on fort Riley but we will make the drive just to come to the JC Starbucks. The team is always working so hard to stay ahead of the orders! 10/10!
Nice, friendly employees, they even brought the drink to me in person.
Dont stop here. 20 minutes to get one cup of coffee.
I came in today to get the Jade Citrus Mint tea with four honey packets but the thing is I didnt get the honey packets I got the honey syrup and well Im slightly allergic to it so I can tell when its wrong. Ive been to many different Starbucks and Ive never had this problem except with this location. Do you not carry honey packets? Ill probably just go to Scooters coffee from now on they are faster and get my order right
If there was an option to be able to pick no star I would!
Order was not timely ready for pickup! Got to store 10 minutes after online order, as suggested online. Order was a bakery item and was not started yet, except the bag was labeled and it took another 17 minutes before I could walk out the store with my bakery item. The time I wait inside the store, gave me time to look around and I noticed that this store is not the cleanlinessed. Dusty around the metal on the windows, to many people/employees behind the counter, some are handling food and drink items and others at the same time handling open trash cans/bags. Waiting, gives you time to observe things.
This Starbucks is the worst. Theyre so slow for no reason and the only one in this town 😒
I get it coffee AND cinnamon bagel
I use to give this place 5 stars. But now everytime I go, they cant seem to get my order right. I always ask for the same thing - the same exact way. I ask for the extra drizzle and crunch in drink but lately everytime when I get my drink it looks like there about to run out of ingredients or just barely put any in it... It really sucks to pay that kinda money for a drink that they cant get right!
Really friendly service!
Junction City Starbucks is nice; clean, kind of small, with usually friendly barristas. I appreciate they honor Kansas Constitutional Carry. Sadly, they also follow the Covid-19 mandates, so theres no longer seating.
Would like some consistency in taste and appearance
Didnt want to brew pike roast told me to switch my drink. Ended up paying extra for their laziness. Just go to scooters!
Was not impressed with service or coffee...
Traveling across the country its great to have consistency. I could ask for more consistency in level of service and quality of execution of product. But overall its a taste of home.
Absolety the best very berry hibiscus drink
Be prepared to wait in a long line, especially in the morning! But, everything you would expect from Starbucks, including super friendly employees!
My local starbucks the girl at the counter is amazing and always has a bubbly personality. Makes the coffee more satisfying with a nice person serving you.
It was good food and drink
I love how they make my coffee but the drive thru line feels like you might die before you get the coffee. Employees are sp nice, courteous and always havea smile on.
The absolute worst customer service! If I could give them zero stars I would! The baristas were talking and laughing the whole time while slowly making drinks! Waited for 20mins before even making my drinks! There were 4 baristas in total. They were all making drinks for the online orders instead of drinks for orders for customers inside of the store. The reason I know is because the baristas would announce it. Even the drive thru customers drinks weren’t even being made! While waiting for my drinks a drive thru customer came in because her drink was done completely wrong and the baristas gave her attitude for having to re make the drink! This is the only Starbucks within 30 mins I will never set foot in the Starbucks again!
Sometimes the wait is long in drive thru (especially around lunch) but the workers are always super nice and friendly so I dont mind! They always make my drink perfect as well!
I dont do reviews but I felt I had to let everyone know the staff members Donald and Kevin are absolutely amazing! They both have exceptional customer service skills and always greet anyone who walks through the doors with a smile and friendly demeanor. Thank you two for always making my day a little brighter.
The Worse place employees are nasty bad attitude they don’t understand if the customer don’t go over there don’t get a job😡 for a simple coffee more the 25 minutes
Stopped here for a quick drink and the barista yelled at my mother for touching a bag of coffee they had for sale on the shelf. I understand that these are trying times and lots of things need cleaned, but yelling at the top of your lungs at a customer is uncalled for. If you don’t want people touching or purchasing shelved items, then remove them or post a sign.
The line was long, wrapped around the front of the building, but it moved quickly. I didnt feel like I was there longer then needed
Sad that this is the only one in JC. Service can be very slow especially if you order in store. There have have times Ive had to wait minutes longer then projected on the app for pick up orders.
Drive-thru had a long waiting line, not moving quickly at all. Back side where we had to wait for over 10 minutes had a horrible smell, unbearable.Order was prepared and served properly.
Fine but always out of caramel 😅
You wait so long that you have time to leave a review.Currently trying to figure out how to brew coffee in my car..in line.
My wife loves the cafe mocha.
I think you should change the person in drive thru. I asked for a nitro cold foam brew, she wasnt sure what that was and if I wanted a pumpkin brew. Next, I ordered a cookie n cream frappe, the barista asked me for the recipe (this was a first, I have ordered this many of times from this location). I have never had any issues with Star Bucks but I am not sure what she typed in for the nitro cold foam brew but it was very different.
This Starbucks is painfully slowwwwwww! I have sat in line in the drive thru for over 20 minutes before, I’ve stood inside for 20 minutes before AFTER ordering through the app ahead of time for two drinks! I guess that’s what happens when this is literally the only Starbucks in the area. There is always something going on.Today I ordered my two drinks ahead of time through the app so I could run inside real quick to grab them and go and OF COURSE the lobby is closed! There really needs to be some kind of an update on the app that the store can let its customers know this type of thing. There was at least 10 cars in line with no movement for 10 minutes so I called to cancel my order since I have a screaming baby in the car. She told me my order was ready and sitting there so I asked if I could grab it at the door, she said no, fine, so I asked if I could cancel my order and get a refund. She said sure but can’t do it over the phone so I would either have to come another day to get it (whether I come inside or through the drive thru) or wait in line to get the refund at the window. What??? Lmfao. Even if I waited the 20-30 minutes in line to get my damn drink that was done it would’ve already started separating and the ice melting. They really need to get it together at this location. If a lot busier and higher demand locations in bigger cities can get the line down within 5 minutes they can do the same in this small town. Disappointed.If I could give this Starbucks 0 stars I would.
Coffee great. Drive thru window filthy. They sell Windex across the street.
☆☆☆Love this location! The crew is OUTSTANDING! Elizabeth, Jiselle, and Jessica are my superstars!☆☆☆ They know my name so I learned theirs. I get coffee there almost daily to have an excuse to visit with my friends. ☆☆☆
The baristas are always super nice. The guy with the long hair and beard makes my day
Placed order through the app. Order was ready exactly when it said it would be. Food tasted wonderful and the drink was mixed very well. Staff was very polite and good humor.
Friendly service but I’ve never been to a slower Starbucks in my life.
Great crew, always know my order, happy and always smiling, even when someone causes a fuss. I was in one day when they had their limited Red Cups, and a woman who stood in line and heard them say they were out had a huge FIT because they didnt save her one. What the heck does limited mean?
So I went thru the drive-thru to get my Birthday drink and the girls sang me Happy Birthday, it was so unexpected, was a nice ending to my day.
Very quick, rarely gets my order wrong. Friendly employees!
Friendly staff and fast service. Drinks were perfect
They usually have a positive upbeat attitude however, there were a few mistakes made but they corrected them promptly.
This is the slowest one I have been to yet and I have been to a lot all over the country! Omg it takes forever in the drive thru and its the same inside! We waited in the drive thru for over 20 minutes! I have gone inside thinking that it would be faster... took the same amount of time! The only reason I gave it any stars is because it is clean inside.
Super nice in snowy conditions
Service was slow and there was some Misunderstanding. Drinks were good however.
Good drinks, great at signing and getting it to your individual preference.Drive through is always cumbersome and backed up, small parking lot, but decent service.It seems weird that they make toasted flavors seasonal, skip thou cant get your regular year round.
They expensive for no reason
Good drinks but a little slow through drive thru.
Drinks were great, but their bathrooms were closed and I had a 3 year old that needed to go, so we had to go two doors down to a different restaurant.
Employees are more worried about talking about there personal issues then productivity and time of service. I felt like I really got to know this employee’s and not in a good way!!! If they would be more focus and working then “conjugating” as stated by one of there own employee ( “why is everyone conjugating in the back”) they would serve there customers as it should.
Didn’t have her mask on all the way, and the drinks were pretty bad.
Great coffee as always friendly employees.
Slow as hell.Rude & disrespectful people that work there
This is my favorite Starbucks. Ive had many meetings with friends, book clubs, little dates with my kiddos, quiet times just for reading/studying by myself here. The staff are wonderful and on the rare occasion that my order is wrong or doesnt taste right, they have happily remade it. They have busy moments, just like any business, and sometimes the equipment isnt working right. But, the staff are always great, and busy moments pass and equipment gets fixed. 😊 This is a great place to come and have coffee and meet with friends.
I go here frequently to get drinks and to do homework. The atmosphere is very nice and the workers are extremely polite! Theres only been 2 times that my order was messed up, and starbucks took care of it without a problem! I love this location and I believe its a great addition to JC!
Great coffees we all had something different. We all enjoyed our choices. The place was clean also..
Longest wait ever at Starbucks. Need more baristas during peak hours.
My daughter loves this place. Dont know why. It is cozy in here. And I guess the pumpkin spice latte isnt half bad, lol
We pulled up at 1:52 pm .... 8 min prior to closing and waited behind 7 cars . Three other cars pulled up behind me . When we got up to the ordering menu, NO ONE answered yet the staff had taken the order of the car in front of me . We tried to place our order at 2:05 pm as the car in front of us pulled forward . We finally pulled forward toward the drive -thru and then a girl came to the widow and said “ we are closed” It was poor communication overall and she was quick to just close the drive thru window on us. As, a previous restaurant employee, my staff never acted that way toward customers . If customers are in line at the drive- thru prior to closing, we still served them . In all honesty, I will go to Starbucks in Manhattan from now on or Scooters in Junction City .
The drive through line was packed as usual but by using the pick up feature I made my order and picked it up with zero wait time