Chris and his team were incredibly helpful. They went above and beyond to help me, provided stellar customer service, and offered manageable prices. They advised me on the purchase of quality pieces and I will continue to go back for my furniture needs. Support Juneau businesses!!! Buy local!!
Ive always had amazing customer service with Southeast Furniture! Chris and David at Southeast Mattress Gallery have helped my family find the right furniture for years. Chris always has price matched and is amazing to work with. David was amazing with my Grandmother when she was looking for a new mattress after her husband passed and she walked out with a smile on her face and a new bed to sleep in. Will always shop with Southeast!
Excellent service, good prices and selection of furniture.
Purchased a new Serta mattress here. The sales rep was very helpful and gave us plenty of options. Would recommend.
This is the best furniture store in Juneau. The furniture is quality and they really work with you on financing and offer a large selection of budget friendly furniture as well.
I buy all my furniture from Southeast Furniture, and have been pleased with the quality and excellent customer service. Thank you!
Ridiculous prices for poor quality furniture. Terrible customer service in sales and management was a complete waste the furniture on the show Room was dirty stained and looked used, that should have been enough to make me leave but to top it off I purchased a mattress that came with bedbugs and I have never ever dealt with bedbugs in my life. I would rate this 0 stars if I could
I love SE Furniture. Here is how they went above and beyond with customer service....my man Jan had to have shoulder surgery. We were on our vacation in Hawaii. We heard from several people while on our trip that Jan would not be comfortable sleeping lying down for weeks. A recliner was recommended by friends. I reached out to SE furniture while we were on vacation, days before we were to return home. Myrissa sent me photos, we booked a delivery date without yet committing to a purchase. We flew home Saturday, purchased Sunday...it was delivered Monday, Jan had his surgery today Tuesday. Now he is happily rocking in his new recliner... Service is above and beyond. They hauled away our old couch. We could not of pulled this off without them. Delivery and hauling away all within 48 hours. Plus I have my new fabulous octopus wall hanging which I purchased from them. They are 10 stars plus. Amazing customer service all the way around.
Lots of variety.. decent prices..
We filled the entire house, every room, with furniture from this wonderful store. No particle board here, all solid wood and true quality that is hard to find. The sales staff is amazing, they really listen well and help with every need. A fabulous shopping experience and we will definitely be back.
It was alright. I just wanted to look at the chairs but the salesman followed me around the entire time. Super awkward. Actually, you know what? It was lame. Got some male talking about chairs being $600 off....product was still $2000. Not into it. Maybe if it were sub-$1000
Good prices even for Alaska! Really friendly staff!
Fun selection. Quick turnaround on furniture order.
Odd to see 2 one star reviews on the same day.Jaded ex employee? Someone who couldnt get a job?Dont fall for people who make false reviews.
Limited options, priced like better quality products. Always good service though.
The lady with the dark hair on the furniture side and the guy on the mattress side were both very helpful thank you both
Wide selection and great service.
Disgusting company, disgusting management
Bought a whole house full of furniture and had delivery, prices good, staff great, delivery great
Great selection, quality furnishings and WOW service!
Very nice and helpful folks here.
Wonderful friendly people work here.
The staff was very nice. The lady that checked us out was very rude and didnt have very good customer service skills. She was also rude to the lady helping us.