Awesome store, staff was friendly! Found lots of nest stuff in there. Highly recommend going in and giving them business! Prices were great as well!
I bought a hoodie as a gift when i was on vacation and it ended up being to small so i called and asked can mail it back to them and get a bigger size and that I would pay the difference. the lady on the phone was quite rude to me. When I asked she just hung up the phone. The only reason i gave this three stars instead of one was that there stuff is nice quality but they run VERY small in the arms. When I bought the hoodie the people were very nice. I just wouldnt try to exchange anything.
I did not have a positive experience with the sales woman in the store. The sales women were talking about how they wont offer discounts unless asked and then they have to be questioned before check out. I guess I should have listened more. I was offered a 10% discount, but was not given it. I went back the next day but there were no refunds. I would shop other stores first. I found something I liked even better and then really regretted by purchase.
The best souvenir store in Juneau (just my opinion)