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Sheltons Auto Masters
2000 Maui Veterans Hwy Lot #2, Kahului, HI 96732, United States
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Sheltons Auto Masters
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ma
Review №1

Our experience with Shelton and his team was extraordinary. We took our vehicle in for repairs. After determining that the vehicle would cost more to repair than it was worth Shelton worked hard on getting us a vehicle that was truly more than we could have asked for. He also volunteered his own time when our grandson had his vehicle stolen and recovered but was not running well. We are so thankful to have found Shelton. Once again THANK YOU to Shelton and his team.

Ra
Review №2

WOW!These guys are really amazing!If youre looking for HONEST, EXPERIENCED, KNOWLEDGEABLE & Humane people to do business with... then Brian & his team are what youve been looking for.We were told by a mechanic at a different shop that our rear brakes needed to be replaced, but that he didnt have time to do the work.So we brought the car to Sheltons Auto Masters & not only did Brian let us know that our brakes were still good for another 5000 miles, but he also fixed our drivers side car door handle that was causing problems for years.(had to roll the window down every time to get out of the car)HE DID ALL OF THIS FOR NO CHARGE !Im so grateful to know that I have someone with so much Aloha that I can depend on.This is the kind of business that we want to support in our community.

Am
Review №3

We choose this shop because of their ratings and much to our disappointment received less than professional service for our sons car. After having the car for six weeks and no communication on the status, the repair to the steering wasn’t even touched. When driving it off the lot and onto the high way, we had to immediately turn around and take it back as the steering locked up! We are so fortunate our son noticed it right away and wasn’t in an accident or killed due to it being the steering! Not only was it not repaired, we were told by the owner (Brian) he hadn’t test drove it even though he told our son he did while taking his deductible. Strike one. Then the car was held for an additional week and when I called (and then hung up on intentionally) was told by another service tech the part had just come in and was going to take yet another week. I was lied to again with them telling me that they just called to tell my husband all I was told already. Strike two. Last and ultimately the nail in the coffin was holding the car yet another week (still no communication) and my son being notified an hour before they closed on a Friday making it another weekend with still no car. I would be rating differently had there been better communication and no lying about the status, but I’m sure anyone else needing a rental car on island that’s costing as much as a house payment could relate to our huge disappointment. I wouldn’t recommend them to anyone looking for honest and timely repairs.

Su
Review №4

Mahalo nui to Shelton’s Auto Masters—and they truly are masters—for bringing my Jeep back to life! Brian, Rick and their team were professional, knowledgeable and an absolute pleasure to work with! I would recommend them to anyone on Island looking for detailed, quality work.

Ti
Review №5

Hard to find a car business that has Integrity, Honesty and over the top service these days......and Sheltons Auto Masters really has it.My sisters car had a huge Jacaranda tree fall on top of it. The insurance said it was totaled.Brian and his crew at Sheltons Auto Masters repaired it to like new condition.Ive never seen anything like it. They even put in a new headliner, New paint, super clean, ......Its just like a new car now. My sister loves it.

Os
Review №6

They did an amazing job with my car, the guys there were very friendly and professional, 100% recommended.

Br
Review №7

Good service, . Perfessenal work .All in all good bussiness

Ho
Review №8

Where else can you find professionalism like thisBrian came to work on his day offJust to help meBrian cameTruthrthru

Br
Review №9

Where else are you going to get quality, good service and great prices?

Be
Review №10

After a tourist collided with my new Tacoma pickup, Sheltons helped me out with a comprehensive estimate and interfaced with the insurance company to protect my interests. Brian Shelton personally advised on all aspects of the claim and repair process. Excellent quality repair work and outstanding customer service. You cant do better on Maui.

To
Review №11

Brian Shelton and the team at Shelton’s are fantastic. They really know what they are doing. I needed my car repaired on a very tight timeline. For most shops the type of repair and short timeline would have been impossible. Brain knew my time restrictions and made it happen. I know they put in some long hours to get it done. The quality did not suffer at all due to the tight time frame. In fact, the quality of the work was top notch. These guys are pros and as a bonus very friendly and really make you feel valued as a customer.

Le
Review №12

Brian Shelton and his team are phenomenal. They worked with me and my schedule and returned my car to me in far better shape (inside and out) than I dropped it off in. Thank you so much Brian!!

Ch
Review №13

Once again Brian Shelton comes through when no one else can. Not only did he take the extra time to diagnose and repair a small fix on the spot, he also offered additional repair recommendations for improving the performance of my cooling system. After double-checking the a/c system he made certain my air is blowing snow cold! His experience and dedication to quality work holds true to the Auto Masters name! Thanks again Brian you make it easy to recommend professional workmanship to others.

Br
Review №14

Our daughter decided to take a gap year before college and move to Maui. She worked to pay for her 8-12 month stay there. She had to find her own apartment and, worse yet, find an affordable used car. Initially, she went to a used car lot. I won’t say which one, but it was a disaster. After test driving three cars, which were shaking as though each transmission was about to fall off, she was pretty stressed. Buying a used car for anyone is stressful; especially an 18 year old. Prior to used car shopping, we had called for quotes from Maui mechanics to do a pre-purchase used car inspection. We were impressed with Brian from Shelton’s Auto Masters. Long story short, Brian had several vehicles at his business. After the debacle of shopping at the used car lot, my daughter decided to test drive Brian’s 2009 car. It didn’t shake. The car had great a/c, etc. We got the car for a very reasonable price. Brian changed the spark plugs, air filter, oil, and detailed the car. Total customer service. This was all after we agreed to purchase it. Brian, the owner, talked about integrity to our daughter. It was very nice to find a mechanic who stands by the reputation of HIS name at HIS business. If you’re looking for an auto mechanic who stands by his work, I would definitely stop by Brian’s shop first. Brian treats you like a person, not a number. We were very impressed. As a busy working parent, I don’t write many reviews, however these days it is not often you come across someone who has old school work ethic and integrity. Thank you. I wish you continued success.

Li
Review №15

Super friendly and efficient service! Sheltons Auto Shop it’s very reputable and well trusted company that does quality and professional work! I highly recommend and definitely plan to return!

Ky
Review №16

Without a doubt the best mechanic Ive ever been to. I had to get my brakes replaced and was given a quote that was hundreds of dollars less than other shops on the island. Brian walked through every charge with me and didnt push me into getting other minor repairs that my car could use. Definitely a champion of the people kind of guy. With how much was going on, I was happy that the repair took less than a day.Thanks for the photo advice as well Brian, see ya soon bro!

Pa
Review №17

Excellent service, with quality work. Returned the appearance to pre damage state. Strongly recommend this business.

Ep
Review №18

GREAT BODY SHOP ON MAUI!!! Brian handled everything and then some! Great customer service and quality of work. This is the place to go for all your auto body and mechanical needs.

Da
Review №19

Mr. Brian Shelton is personable and is the consummate professional. He is an experienced mechanic to whom I would not hesitate in recommending in the highest degree. He treated us with dignity and respect throughout the repair process, keeping us aware with whats going on each step of the way. Mr. Shelton is the most honest and straight up mechanic on Maui, period! He will not do you wrong. He is Pono. His stewardship and experience reflects in his quality of work. I cannot say enough about his credibility and performance. In having Brian as your mechanic, you can be rest assured and have confidence that he will handle all your needs.

Sc
Review №20

Brain is honest, hard to find that quality nowadays. Did great work. Car looks like new. They also restored headlights as a bonus. All at a fair price.

Ch
Review №21

I must say, that Brian and his crew of mechanics are by far the best mechanics I have found on this island in my 10 years of living here. They do quality work, and have very reasonable prices. In fact he gave me a quote before working on my car, and after he was done it was much less than the original quote because the mechanics did speedy work. (and quality did not suffer) I feel like I have finally found a mechanic that I can trust and I would not hesitate to go to them for any issues or questions that I had with mine or my wifes car. Another thing I noticed when in his shop, he takes on ANYTHING vehicle related... Mechanic work, body work, engine rebuilding, etc... I would highly recommend him.

Mi
Review №22

Owner,, Brian Shelton is amazing. His automotive knowledge & experience is unsurpassed. Services he provided to me, a first time customer was extraordinary and not expected. Upon satisfactory completion of the original service order the car had a problem that had not been declared in the service order. Upon returning the car to Brian and after he and his staff could not determine the problem, Brian was sure that he DID KNOW the solution to the malfunction. Against the advice of his mechanic, Brian spent nearly $1,000 on the part. After installation the performance of car was unchanged. The other mechanic had his laugh and said I told you so! Brian still knew better, allowed the cars computer to adjust to the new part.Brian charged me only $150.00, the car runs like it is brand new.I will not go elsewhere for service!!!

Ro
Review №23

Brian is by far the best mechanic on Maui that I have met. He did a great job on our 2002 Lexus that had the front in smashed in from a collision. At Brians shop I felt good and confident that our car is in good hands. He works very well with people and there situations. Thank you Brian! I will definately bring any car I have that needs mechanic or body work done to Sheltons Auto Masters.

Ja
Review №24

Oh my! Brian and his crew are absolutely amazing! I took my black Porsche Cheyenne Hybrid car in for a door ding and another small dent. They were so thourough, that they found a few more dents when completing the work and even took care of those for me (didn’t bill me any extra!) When I went to get the car - it was detailed and looking good! PS-the black paint they used blended in so nicely and they didn’t cheap the job-they repainted the entire door and did things right! Boom!! ;)

Ja
Review №25

I needed some repairs done on my truck and its difficult to find time to bring a work truck in to the shop.. well I was headed home for the holidays and Sheltons was able to pick up the truck from the airport, repair everything I asked for, and pick me up from the airport when I returned! all for a totally reasonable price! Thank you guys for being true Auto MASTERS. Highly Recommended.

Te
Review №26

I had a great experience at Sheltons Auto Masters. They presented a professional and reasonable quote, and fixed my air conditioning fast while I worked at a coffee shop around the corner from their shop. I will definitely use them for all my vehicle needs going forward and am already recommending them to friends! So nice to find an auto repair shop that you can trust.Update 11/9/15: I brought my car to Sheltons for an oil change recently. I went to Maui Coffee Roasters around the corner to kill some time. As luck would have it, when the shop called to say my car was ready, it started pouring rain. As I walked out the door and prepared myself for a wet walk back to the shop, Brian Shelton pulled up in my car! Now thats service!! Love these guys.

Ra
Review №27

Believe all the wonderful things that other people have said in their reviews. Brian & his crew are the best. Youll want to tell anyone you know that needs some work done about these guys.

Ch
Review №28

I had an excellent experience taking my vehicle to Sheltons Auto Masters. The air conditioning in my car died and I was shopping around for a mechanic who knew what they were doing and wouldnt charge me an arm and a leg for repairs. I met with Brian, the owner and head master mechanic and told him what happened and how I tried to have the a/c fixed in which it ran cold for 4 days then died for sure this time. Brian asked me to pop the hood and began to inspect the components. He generously explained how the system functions, which I personally appreciate knowing for future instances. He quickly diagnosed the faulty parts and called the parts stores for estimates and availability. Brian called around to the local parts store and ended up speaking with dealer parts and got the estimated costs for the needed parts. They were the only ones who had the parts in stock but not in Hawaii and would take about a week to arrive. No surprise there. I gave Brian two deposits to cover the parts and a little of the labor costs. A week later the parts came in, Brian and his associate master mechanics did the repairs and reenergized the a/c system in about two hours. To my surprise and delight, Brian told me that one of the parts was still functioning good and didnt need to be replaced now and he said that he will be returning $193 (I rounded-up). I drove away extremely satisfied with the work they did, the quality service, information, and the knowledge Brian gave freely and truly happy to be driving in cool/cold comfort. Thank you to Brian and James!! I highly recommend Sheltons Auto Masters for repairs and at a fair price.

Ku
Review №29

Brian did a great job painting my 1990 truck. James body work was perfect. Thanks again. See you soon

Gl
Review №30

A friend of mine recommended Sheltons because of the great experience he had with them. I can agree 100%! Not only did he save me over a thousand dollars, (I was quoted $1800 dollars from a competitor) he fixed my door in about 30 minutes! Looks great and works perfectly now! He was also quick, professional and honest, something rare to find when it comes to auto repairs. I would recommend this shop to anyone in need of repairs.

Lu
Review №31

Brian is very honest, knowledgeable and professional, he’s been in this business for so long now. He is very accommodating and a good person. I brought im my Honda accord for a paint job, had a tiny dent too, they found more scratches on my front and rear bumper and they took care of everything with no additional fee! They did an amazing paint job and on time too! Made sure everything is in good shape before they let me drive off the shop! Overall 10/10

Ua
Review №32

Love this guys thanks for helping me out on my Tundra! Got done not even a week! 👍🤙👍

Ji
Review №33

Exceptional work and phenomenal customer service!I called 4 places before I called Sheltons, they all went to voice mail, had to have someone call me back or were not open. I work until 4:00 and evething was closed. Sheltons auto not only was open and answered the phone but were always available after my hours. They worked with my insurance company and made sure that everything was covered. I didn’t have to worry about a thing.When I went to pick up my car, I was like”is that my car?” It looked absolutely wonderful, Brian Shelton is hands down the best painter on the island. If I could give it 10 stars I would !

Ri
Review №34

Excellent customer service, fast, accurate diagnosis and repair!Wether it’s repair or maintenance for your car or truck, Shelton’s is AWESOME!

Ja
Review №35

Excellent body/mechanic shop fixed my Toyota for great price

Ed
Review №36

Brain Shelton s Auto Masters stored my wifes Mustang and my Harley for eight months. They gave us free pick up and delivery to the Airport. The car was washed when it was dropped off. Brain was happy to help in anyway. Five star treatment at a affordable price. Not only was it like dealing with a friend, but I got a new freind. I will call Brain Shelton for all my auto needs first. Thanks for everything Brain Shelton. From Ed Gilroy..

Ri
Review №37

We came to Sheltons late in the day with a serious rental car problem. I could see that they were super busy but Brian said hed take care of us. Dang...did he ever save our bacon. Putting our car up on the rack it was easy for him to see that the previously damaged undercarriage was was rented to us ready to fall down. Had it not been for his letter and picture proof, we would have likely been stuck for the repair. Thanks again, Brian Shelton...youre my hero.

Su
Review №38

Thank you Sheltons Auto Masters, youre the best! I really appreciate the aloha spirit you shared today along with most amazing work on my vehicle..five star all the way!

St
Review №39

Brian Shelton answered his phone after closing time to direct us to his business. We were on vacation and our rental car NEEDED work. Brian took care of us in a very short period of time and had us on our way for the rest of our vacation. Brian was professional, personal, and joy to talk with.Brian treated us like a long time friend, very fair with his cost, and we just want to recommend his business, service, and approach to life to anyone looking for a GREAT experience with their vehicle and with a man who knows what hes doing.Brian: We tell our Shelton Story whenever we get the chance - it was a highlight ending to our Return from The Road to Hana. Next time were in Kahului, well stop by with another 12er of Goose Island IPA. YOU Rock!

Da
Review №40

Shelton’s did a great job painting my truck. They provide excellent customer service and go above and beyond other places.

Ma
Review №41

The work that they did on my Prius was amazing. They are great to deal with and very fair. Mark- Haiku

Ti
Review №42

I deliberately bought a Maui Cruiser (a run-down beat-up car with issues) because I knew that even after I made the repairs needed (and there was a bunch) it would still be cheaper than paying top-dollar for a CPO car. How did I know? Because the awesome crew over Sheltons Auto Masters were going to (a) do an excellent job and make my truck run excellent and (b) do it at a reasonable price. And that is precisely what happened. My car is not much to look at, but it runs perfectly and nobody bothers messing with it.Ive also seen what they do with classic car restoration and high-end paint jobs, and the word that comes to mind is GENIUS... Check them out. Brian and the whole crew will be happy to talk story with you...

He
Review №43

** 5 STARS isnt ENOUGH **Truly - there isnt enough accolades that I can give for the overall service we have received from Sheltons. This shop is BUSY - and I understand why. The owner Brian (who I always called Shelton and only recently realized it wasnt his 1st name) goes OUT of his way to explain everything; to give a FAIR and REASONABLE quote; does his BEST to stick to the promised timeframe; is HONEST and isnt trying to pull the wool over your eyes; and is in general, just an ALL-ROUND NICE GUY - who KNOWS CARS!! ALL CARS!! He also has a compassion for people that you simply RARELY find today -especially in the service industry and even LESS in the automotive repair industry. And lets face it -- when your car suddenly goes on the fritz..and you are stranded without transportation... besides needing someone reliable and trustworthy -- someone with compassion certainly does A LOT to make a difficult situation so much easier to handle. Oh yes - and the laughter... Lets not forget the laughter. Brian has a way with changing frowns upside down - with the best personality around that has you wishing he was your new best friend. But ALL of this is JUST the ICING on the CAKE. The fact is that SHELTONS is EXACTLY what his shop name implies: AUTO MASTERS... in every area from repair - to body work - to custom paint jobs. You will NOT find another place on Maui better than Sheltons Auto Masters. CLASS ACT - TRUSTWORTHY - DEPENDABLE - KNOWLEDGEABLE - SKILLED all the way!! Oh yes... and you know the expression Everything filters down from the top? Well everyone who works with Shelton is top-notch too. You are in capable hands. We will trust all our families vehicles to Shelton from now on (and this is after over 10 years elsewhere) .and lots of other repair shops along the way. (And did I mention that my clutch and stick shift work better than when I purchased my car BRAND NEW?** Bonus: they even have their own tow truck.)

pa
Review №44

Excellent service and quality work.

Ja
Review №45

Great service with a smile!

Sc
Review №46

Initially my experience with Sheltons was not good, as I brought my vehicle in for a diagnosis, and after telling me what I needed to do to fix the problem and charging me for the diagnosis, I went home and replaced the part they suggested, but it did not fix the problem. I went back and spoke to Brian with my complaint, and he promised me that he would personally work on the issue until it was resolved. I made an appointment and brought the vehicle back in, and he was a man of his word, and got the problem fixed. Although my experience was initially frustrating, Brians willingness to make things right is much appreciated, and I wont hesitate to give him my business in the future and recommend Sheltons to my friends.

Ca
Review №47

Just purchased SLK 230 convertible from Brian Shelton. This car has been taken care of with great detail. I will defiantly be back for him to service the car for future maintenance!

De
Review №48

Met with Brian regarding my 2010 Sonata which FICOH and Geico both would have totaled due to damage.Brian gave me a fair estimate and I ended up collecting $4200 for damages-- and got to keep my car, which in fact runs fine and remains totally safe to drive!

Bi
Review №49

Was pleased with the service he did.

ST
Review №50

Easy to deal with helped with claim fast and helpful I would recommend their shop to everyone did a great job

Ti
Review №51

Friendly service, super helpful, provided good information as needed for my vehical..willing to recommend to friends and family anytime! Mahalo brain and team for your amazing job!

Fe
Review №52

Perfect service and really nice people! I strongly suggest :)

Sa
Review №53

Ive had over $13,000 worth of repairs done to my car over two separate occasions. Thanks for the great work, Brian and crew!

Ma
Review №54

I didn’t know mechanics like Brian Shelton existed. I had a complicated problem with the entire back end of my car- axle, wheels, cvs, the whole bit- and I’d had several people tell me what “needed” to be done. Brian was honest, super kind, communicative, did a kickass amazing job and even loaned me a car while he did it! I am so glad i took my Kia Soul to him and not someone else. Big big mahalos to Sheltons!

ja
Review №55

Thank you Sheltons did a exellent job on my truck paint was perfect

Ca
Review №56

I brought them a 1992 Toyota Pickup in maui beater condition and asked to restore it. The body work and the paint are flawless. The truck is mechanically sound and rides like a dream. Everything is proper, all parts authentic. Truck is good for another 20 years, and done at a reasonable rate.After years of having cars destroyed by mechanics doing more damage than good; I am relieved to be doing business with Sheltons.This is where my ohana bring our cars.Lovin you guys,CK

pa
Review №57

Very good mechanics, ....very high price.

La
Review №58

Brian was a peach, did everything he said he would but missed a small spot and will make it right. Worked well with the insurance company and all I had to do if pick up the finished car.

ed
Review №59

Found problem in min and had order part and install in less that 30 min

Da
Review №60

Brians a car guru!

Ga
Review №61

I felt like they really cared to get me back on the road asap at the least expensive way possible

Br
Review №62

I Love Sheltons!!

Information
27 Photos
62 Comments
5 Rating
  • Address:2000 Maui Veterans Hwy Lot #2, Kahului, HI 96732, United States
  • Site:http://sheltonsautomasters.com/
  • Phone:+1 808-666-2886
Categories
  • Auto body shop
  • Automobile storage facility
  • Mechanic
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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