I was so excited to see the new Birkenstock Store in Wailukutown. I was going to order a pair from Amazon but shoes are difficult to judge if not in person. And returning?, blah forget it. So I am glad I didn’t because I stopped in and was quickly greeted by Leah even though she was also helping a customer to making sure I was acknowledged. Okay awesome start. She was a great multi-tasker because while I was there 2 more customers came in. It was like a party now. Leah talking to us all, answering our questions, we all made friends . It was fantastic. There were so many great colors and styles it was hard to choose just one but I bought these adorable “Ashley’s”. Leah took my name and number to contact me when they get in other colors. So 5⭐️⭐️⭐️⭐️⭐️ from me. I definitely recommend supporting this cool location. There’s parking in front and behind the building and easy access to shop entrance.

Was quite busy when my wife and I walked in. Didnt get asked if I needed help but I kinda had an idea of what I wanted to buy. Lady behind the counter was quite accommodating when I wanted to try different shoes in different sizes, considering she was already helping some other customers too. I admire an employee who can multi-task. I would definitely visit this store again to get work boots (Red Wings). Mahalo!

Great customer service.

Excellent most comfortable safety shoes

They had an extremely large selection of work boots for my husband. Along with Birkenstock and other brands. I was shocked at the variety. The staff was helpful and they had many options to get the right size and style.

Exstremly unhelpful in trying too by shoes that fit me the woman very rude too me