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da
Review №1

Outstanding job from start to finish. The crew showed up on time, explained what will be accomplished . The crew leader was explaining to a new member the installation process.I highly recommend them for the next window project.

Ri
Review №2

The crew that came over was very professional and cleaned up daily. We also had some on the fly changes that needed to be made and the change orders were done seamlessly and with no time down while completing the job. All around very cordial and professional!!

Wi
Review №3

Highly recommend. They replace 3 sliding doors on our home on windward Oahu. They were quick to come and provide free estimate. Actually installed earlier than promised. Installation team was amazing. Good product. Great work. Love it!

Ja
Review №4

We had 5 windows installed. The windows seem to be of nice quality. Overall we were unhappy with the installation. The windows were not sealed from the outside and one from the inside. The foam that went around the window had numerous gaps that will let moisture and bugs inside. On multiple windows they did not trim the foam after it set. We contacted them and someone came out. They wanted to charge several hundred more dollars to complete the job. I wanted the work done so agreed to pay but they have not responded after several weeks. Everyone was extremely nice, but the work was not worth what we paid for. Make sure if you do business with Window World you are very clear and detailed with them on the work to be done.

am
Review №5

I was impressed with Window World of Oahu and every team member that I encountered. From the estimate to the installation- everything was easy. Brent is extremely knowledgable, friendly and responsive. Roman and his crew, who installed our 4 panel doors and picture window, were courteous, clean and precise. The install was done on time and the quality of product is great. I would highly recommend! I was not asked to write a review...I was so happy with the end result that I offered.

Da
Review №6

Exceptional customer service would be an understatement. They really went above and beyond to help me with my project and the gift box at the end was a great touch.

Th
Review №7

I love my new windows. The gentleman (Evan? and Toban?) that did the installation were thoughtful and respectful (even humored my 2yr old when she repeatedly hollered Hi tool man).Rob the estimator was so informative and helpful. Even Emmalee from their office was helpful in sending me text notifications.I will definitely ask them to install windows for me in the future.

RN
Review №8

From start to finish Window World provided prompt responses to our questions. They arrived early on installation day and replaced 3 windows in 4hrs!!! That included demo, install and clean up. You can’t go wrong with this company AND the price is great.

St
Review №9

I went over to Window World on the off chance they did glass cutting. They normally don’t but they brought me in and trimmed down my windows and even showed me how to do it for myself in the future. Wonderful business, thank you so much. I will certainly go back again for future window needs.

Ka
Review №10

The Window World crew that we had was phenomenal and great!! We couldnt have asked for a friendlier crew and their work was great and they cleaned up everything afterward!

Ja
Review №11

It was an excellent and professional job

Vi
Review №12

Let me start out that I am just a little bit of a cynic. I had 1 window that needed replacing due to its deterioration from the elements. Enter Window World. I called and made an appointment and sales consultant Rob showed up at my home to take a look at what I wanted. Rob was very nice and made all the requisite measurements and explained to me what my options were as well as costs and timing. He even had a sample. I chose a double slider window with white interior and dark bronze exterior. As I expected this did not happen over night as the product had to come from off Island. Again, this was something I expected. 8-10 weeks was the time frame explained and my window arrived as advertised. Received the call from Window World to set up an installation appointment and I figured maybe another month would go by before installation. 3 days after scheduling call, window installed and looking awesome. The 2 gentlemen who did the installation were absolutely fantastic. Professional, courteous and just plain friendly. They yanked out the old window and installed the new one in just a couple, 2 or 3 hours and cleaned up and were gone. As I said at the beginning, I am a bit of a cynic. Window World did very well putting my concerns to rest and came through with flying colors. I have a few other window projects that I am thinking about and Window World will be the first place I call. When you find some place that works you stick with it. Window World definitely works. They have my highest recommendation for your window needs. Thanks for the great service

An
Review №13

I submitted a request through their website and it took several days for a representative to email me. She said I would receive a phone call from a local representative on my island (Maui), which unfortunately never happened. I replied to her email two days later to request a call again. No response. Three days later, I sent a final email to inform her I had moved on and I still did not receive a response after more than a week. After multiple attempts to use the services of this business, I was not able to get anyone to contact me for an initial consultation or estimate. Its not asking too much of a business to make a 5 minute phone call in a reasonable amount of time.While the representative who emailed me was professional in the body of her email, the overall communication experience was very unprofessional and I would not recommend this company based on that alone. If you pay them to install windows, are you going to hear from them again if you have issues? Personally, Im not willing to take that risk.

Je
Review №14

Window World Ohana did an outstanding job installing our windows. Tor, Pono, Tobin, Justin, Earl, Isaiah, Brandon, Zues, and Ben were all very professional and, knowledgeable. Thanks you Window World. The Janas Clan.

Ca
Review №15

I can’t speak highly enough about my experience. From start to finish, it’s be a pleasure to deal with the whole staff.I had a bunch of my windows replaced. The crew was exceptional professional and the customer service was top notch. Very happy with the end result.

Le
Review №16

I can not say enough great things about Window World of Oahu . Brent and his team made replacing my 30+ years old lanai door painless. Their doors are by far one of the best I have tried. Theyre installers Zues and Brandon were friendly, professional and on time, the end result was completed quickly and looked fantastic. Because of the experience, I will be using Window World again in the near future to upgrade my dated windows. Thank You again Brent and Window World of Oahu.

Ch
Review №17

Outstanding costumer service! Team was eager to come out, do measurements, and explain all possible options. They were extremely friendly and knowledgeable on state/federal building codes. I called three different window companies, and WindowWorld had the fastest turn-around time from order to install. On the week of install, I had a family emergency requiring me to fly back to the mainland. Instead of pushing the install to a later date, they came out over the weekend, before my flight and installed the window. I HIGHLY recommend this company, Best on Island!

Ha
Review №18

I had a great experience with Window World. Im replacing my old jalousies so we can get AC before the summer hits. I was looking for more energy efficient windows and extra security. Im located in Kailua where there is a lot of foot traffic.Price was right and I had good customer service as well. Thanks for make the process smooth and looking forward to my new windows that weve wanted to replace for years.

Br
Review №19

Had an incredible experience with Window World. The owner came out to check on the progress himself. A great experience and beautiful windows.

Gr
Review №20

Cant speak highly enough about the whole Window World crew especially Tor. He was very detailed with the installation of our new windows and we feel like we have a new house.They showed up on time, did an amazing job, and cleaned up leaving everything like new. Thank you!

Ca
Review №21

They came to my house and gave me an estimate $2,000 lower then my nearest bid! I ordered my windows and said 4-6 weeks which was on the faster side as well.I like that the windows come with a life time warranty. Plan on recommending them to my neighbors :)

Sa
Review №22

I was impressed by all the 5 star reviews only to discover that not one of them are real customers in Hawaii. I was told the company have been in business for many years in Hawaii however my due diligence showed they were only incorporated in October 2018! This operation is a franchise using windows manufactured by Alside corporation in Ohio, certainly not a window that will stand up to Hawaiis weather. The whole operation is a sham. I wonder what will happen in a few years when the windows fall apart under our UV and corrode, I bet they wont be in Hawaii then and who will take care of the warranty? I strongly recommend you do your due diligence before these con artists take your money.

Lo
Review №23

I went to many companies on the island and priced them all out and window world was by far the lowest price. Brent was very professional and it was all a smooth process. Updating review later with pictures of window treatments. Highly recommend!

Em
Review №24

Couldnt beat the price and excellent customer service. They came out to my home quickly and I took advantage of the financing options they offered for new Windows and a door!

Jo
Review №25

Excellent prices and cant beat the financing options. Id highly recommend. Ordered windows and am exciting for them to arrive!

Ja
Review №26

I had an exceptional experience with Window World of Oahu. From start to finish they were very professional and couldnt be happier with the finished results. I had a new sliding door and 7 new Windows installed. The price was great and the lifetime warranty knowing I wont have anything to worry about in the future was a big plus.

Ik
Review №27

Bought a Patio door and saved a ton. Very happy overall. The warranty sold me on the product as well as the price.

Lu
Review №28

Wish I found Window World sooner .They had great prices and was super impressed by their prompt service. Cant speak highly enough.

Mi
Review №29

I had Brent out to my house to get an estimate on replacing 3 patio doors and some windows. He was very professional and couldnt beat the price and the warranty. Saying Im satisfied would be an understatement.

Ji
Review №30

Fast and efficient

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