I was extremely happy with the service I was given. Ashlen was awesome. She was very pleasant and professional and kept searching for me until she found a truck I love.
Kalispell Volkswagen is an awesome dealership to work with. Tyson sold me two cars this year and I couldnt be happier with his service. The entire team is helpful and very easy to work with. Ive been to other dealerships and this has been the best experience I have ever had.
Always great service, thorough, ready when they say it will be (sometimes even quicker) and feel like the price is on point for the quality of automotive care. I always take my VW here when it needs any kind of service.
Ashlen was amazing she went above and beyond helping us get into the perfect vehicle. She was the first salesperson who wanted to sell us the car we wanted and not a brand new one that didn’t suit our needs. She was amazingly friendly, professional, and helpful. We will be going through her for every car purchase from now on.
The staff is very friendly; great hospitality! My oil change was done quickly and they sent me a video of the techs recommendations - I could see exactly what services he recommended and why.
Such efficient and great customer service! Loved the video they sent through after the service was complete, felt very thorough and excellent!
Wendy was absolutely amazing to work with! We found the exact truck we were searching high and low for in their lot. She kept in touch through the entire process, was prompt with all information we requested, quickly returned calls and made the process so easy! I know she worked hard to make sure we got into the vehicle we were looking for, and she went above and beyond! So friendly, personable and easy to work with. We are so happy we happened to find our vehicle here! What a pleasant experience!
Justin Rody is awesome. I cannot say enough good things about Kalispell VW and their staff. There is definitely a priority placed on customer satisfaction that I as a consumer truly appreciate. First class work guys. Yall are top notch in my book.
Not very pleased with this service operation. Had my vw for 2 months, still could not repair. Vw is footing the bill, still nothing. Garrett in service, never returns calls. Most ineffecient vw experience inexperience experience I have ever received.
Dealing with Kalispell VW was the most painless dealership process I have ever experienced. This is the first time we have ever actually enjoyed buying a vehicle. Wendy was phenomenal to work with and surpassed all expectations we had going in. Every staff member we encountered was pleasant, knowledgeable, and courteous. We couldn’t have asked for a better experience, thank you!
Special shout out to Andrea in the service department who was unbelievably helpful and truly went above and beyond!!
Cannot speak more highly of Tyson Eckhardt and his team as they managed a complicated situation on a used vehicle I purchased. No sales pressure, sincere interest in best outcome for the customer, and unquestionable professional demeanor that will thoroughly support a buying interest at Kalispell VW.
Lance was extremely polite and Friendly but the entire sale process was unbelievably slow for a cash sale. It took almost 5 hours across 2 days to get paperwork signed and receive both keys for the vehicle. The dealership was unprepared for us to pick up the vehicle and we had to drive to 2 separate dealerships to chase down the spare key that came with the truck.
Love! So happy with my car and my service experiences.
Tyson made the car purchase incredibly easy and pleasant!! Went above and beyond!
Well Ive never been to a dealership and they are so nice and considerate. Ashley Butterfield guided me through all the proceses, they operate transparent so they tell you ever thats going on and give you your best options. As well as they do not work under commission so you can trust that they are doing the best for you.
Best car buying process I’ve ever gone through, quick, to the point, and painless. Thank you Tyson!! We’ll be back!
Just bought a used truck from Wendy. I couldnt ask for a nicer or more helpful person to help us out. She stayed on top of everything online and was available at the last minute for us to test drive. Everything happened quickly and was very impressed. Thank you Wendy
I ran over a screw and badly punctured my tire on my way to work the day before Christmas Eve and thought Volkswagen wasn’t going to be able to get me in. However, I called that morning, and Jess helped get me in right away to get my tire patched. Great service, and Jess was extremely helpful! Thanks!
Mr Tannehill was extremely helpful. We loved the fact that there was no pressure sales!
We recently purchased a 1999 Eurovan at a lot in Eureka. We wanted to have it checked out by the Volkswagon Dealer. The team here was so professional making sure the Eurovan was completely checked out and in good condition prior to us driving it back to CA. There were several items that had to be fixed and it is now driving so awesome! Thank You to Dillon and all the team members in Service for being so professional and helpful! We will be coming back here for sure!
Great shop. Awesome staff. Got us in and on the road in no time.Worked on our 99 Eurovan. Super grateful to them!@wanderlustmoonduo
I was searching for a new pickup truck online and found one in their inventory that tickled my fancy. I live in another town, but they were easy to work with over the phone. I had to take a leap of faith and trust them to be accurately portraying the vehicle they were selling. I put down a deposit and traveled a couple hundred miles to retrieve my truck. They had been been very honest and straightforward with me. The vehicle was exactly as promised and all the maintenance issues I could have thought of had already been addressed. We were able to seal the deal and get me back on my way home quickly and with no hassle whatsoever. I love the truck. Be sure to ask for JERRY!
The service team here is top notch! Special thanks to Jessica W. our service advisor, she saved our trip!! My wife and I were on a trip far away from home when our TDI Passat started acting up on us in the middle of nowhere Montana, we were able to make it into Kalispell after the dealer had closed for the day. I took the car in first thing the next day, Christmas eve, and without an appointment Jessica was able to squeeze the car in and get the it looked at right away. She kept me informed throughout the process of what they were doing to diagnose and fix the problem which turned out to be a minor computer glitch. They were able to fix it very quickly. Every dealer service department should strive to have employees like this, keep up the great work and thank you very much!
Great location, excellent customer service. Jess and Dillon are the best!
We purchased a used suv from Volkswagen in June and were loving it but once the snow started to fall we realized the awd system was not working. Called up the service department and they covered the diagnostic testing free of charge. After discovering it was infact inoperable they covered the cost of replacing and fixing anything that wasnt working. They have impeccable customer service and really take care of their customers. An initial upsetting situation was taken care of and now we are safely and effectively driving in these Montana winter conditions. Truly couldnt have asked for a better experience. Thank you service department and Volkswagen!
Great employees!! Very clean and modern.
Awesome sales people, but when you buy a new car you dont expect to have oil leaks and oil burning after. Our 2018 Tiguan only has 12k miles and we have to put oil in it often. Researching online this appears to be known problem. Will likely trade in for a Ford.
Great location, friendly people awesome selection. Everything you want from a car dealer
Did not. Check for burned out light bulbs. Fog light is out
Great people great service
Great service - provided me w/ a loner when service completion would have conflicted w/ another appointment that I had.
I love coming here for any fix. I need to get something fixed on my car and they got my car in and out so fast with no problems. Shortly after I needed an oil change and when something happened after I got the car back they got me right back in to fix it. I appreciate how helpful and kind they are here. You cant find this kind of service just anywhere.
I like the service guys here. nice
All the people at the dealership were great. Everyone is more than happy to answer questions or find the answer if they didnt know. Our salesman Mike Holmes was so nice to deal with. We would highly recommend anyone looking to purchase a vehicle to go visit with the people at kalispell VW! Thank you for a great experience!
They were all so kind, I have horrible anxiety! Like HORRIBLE I could tell I was shaking so bad in there to ask about a flush on my little buggy I told them about my anxiety and were so kind . helpful, and made me feel so comfortable . I can’t wait tell I finish paying my manager off with my buggy and come back to these amazing people for a upgrade! PS they did not pressure me to do extra repairs! AMAZING!!!
Searched all across the United States for the best deal on an f-150 and it turns out it the best deal was right up the street from me in Whitefish. I like Whitefish Fords up-front, best-pricing and their friendly sales people. If they dont have the truck in stock, theyll find it for you almost anywhere in the US and will still give you the best pricing as if it was on their lot and eat the shipping costs themselves, at least thats what they were willing to do for me. Great guys, go give them a chance to win your business.
They were very helpful and upfront about the price of the car I purchased. I worked with Danny and he was always available to help if I had any questions regarding my car and very helpful. The buying process was nice and simple and I left feeling very satisfied with my purchase.
My experience with Whitefish Ford was perfect! Everyone I dealt with was pleasant and professional. My salesman Gary, sales manager Travis and Jim in finance all worked hard to make my car buying experience seamless!Great team!
This is very good Ford Dealership. We are RVers with a 2011 F250 6.7L diesel and have the truck serviced (lube and tire rotation) every 5K miles and only at Ford dealers. So, theres always trepidation when selecting where to bring it when away from my local dealer. I checked multiple sites for reviews and felt comfortable with Whitefish Ford. I arrived before 7AM and was the first in line at the service entrance. As soon as they open, I was greeted, lined up, told the lube guy would be in at 8AM and I would be first in line. As I waited in the lobby my new Service Adviser, Amy, came over, introduced herself, reviewed my requirements and took off to follow-up on my service progress. When my truck was finished Amy told me the wash crew was really busy and it would take a while longer. Since I didnt want to wait, she told me I had a rain check to come back at my convenience. I went back the next day and Amy got me over to the wash crew. In no time they had the 3500 miles of exterior road grime and bugs knocked off of my truck and I was on my merry way. Thank you Amy and Whitefish Ford, for a great customer experience.
Professionals people. They do great job. For the price,they are very competitive.
A great place to load up for Birthdays and Holidays and any other days they have a great assortment of Cars & Trucks stop by and see what they have.
What a great experience. Gil was very impressed with Whitefish Ford. He said their staff were so friendly. Gil said he was impressed with the knowledge of their technicians, and as a technician with 30 years experience, he knows. He will make the trip from Canada again, should our sport trac need anything else he cant do in his garage. He is recommending them to everyone at the mine. Thanks.
I bought my truck in for a service which was completed quickly and efficiently. All personnel were courteous and handled things promptly. Issue with the exterior wash but it was resolved immediately. Overall well done.
I have been coming to Whitefish Ford for almost a year. The service is excellent and prompt. I am impressed with the clean service area and the very professional staff that work to provide a pleasant experience while I wait. I would recommend them to anyone seeking first class service.
Very knowledgeable and friendly staff. No pressure at all. Beautiful state of the art facilities! Awesome product,
Unless you “google” the part you need and know a ”part number” before you arrive the parts counter struggles to get off their stool and help. Wonder why the internet is killing parts houses??
I bought 2 vehicles here, and have had service on one of them twice. They have been great and went out of their way to make your buying and service as pleasant as possible. I would like to tell Troy and Cody thanks for everything and the dealership keep up the great job.
The service received was fantastic. They are so well organized, thorough and friendly, it was such a good experience. They were on time and would highly recommend them for your vehicle service needs. We will be returning customers for sure with any of our vehicles.
Any time you have to be at the service department anywhere is a necessary inconvenience. My experience at Whitefish Ford was exceptionally good. Cody the service manager, the entire service department and parts department all worked diligently on my behalf. They repaired my truck as quick as possible and treated me with respect and compassion throughout. Thanks.
Absolutely fantastic value & service!! They really take pride in what they sell. I purchased a used vehicle and they provided a print out of everything that was checked and fixed prior to putting it on the lot. Some items were simple little things like a rear dome light, other items were a little more. The fact remains, they dont put just any vehicle on their lot for a quick buck. Outstanding!! My next purchase will be from Whitefish Ford VW!!
Traveled from Bozeman to purchase a 2016 F150. They were all welcoming and easy to work with. Gary was my salesman and very knowledgeable of the pickup. I recommend this dealership when purchasing your next vehicle.
Gary Whiting assisted me in buying a new Explorer from Whitefish Ford. He could not have been a better or more knowledgable sales person. He was friendly, honest, and incredibly intelligent. The company gave me their lowest price at the beginning and it removed the entire hassle of buying the car. Gary, Troy and the rest of the staff Whitefish Ford are amazing!
My wife Gabriele and I just purchased a 2014 VW Jetta SportWagen TDI from Kalispell VW. Our experience was unbelievable! Our salesperson Jerry Ingraham was attentive and exceeded our expectations. It was a pleasure to experience an environment that was relaxed and customer service oriented.
Honest service department and pretty friendly staff. Less one star for the sales staff having a lively conversation on the sales floor about 10 feet from the guest waiting area--would have been nice to have a separate room/area for service guests.
I didnt buy a car because Im not old enough, but my girlfriend and I went to look at one of their mustangs because we both really like stangs and had nothing better to do, and one of their salesmen comes out and offers to start it for us! They definitely care about their customers experiences and I highly recommend going here for your car needs
Easy to schedule a service online. Work was performed professionally at a good price and the truck was returned ahead of time nicely cleaned. Thanks
Had a great experience with them for servicing my truck as well as fixing the leaking cab and replacing a fuse. Shuttled me to Kalispell for work, and then came back to drop off my lunch since I forgot it in my truck! Explained what was going on and didnt try to nickel and dime me, actually recommended somewhere else to fix the cab since it would be a few hundred cheaper! Had a very positive experience with Cody and Amy.
I was traveling when I needed to have my fuel filters changed in my F350 Ford Dulley. I stopped in Whitefish, MT. at the Ford Dealership and was able to get an appointment right away with Service to have the filters changed. I would highly recommend the Whitefish Ford-WV Dealership to my friends or anyone traveling through this area. Thanks
Very knowledgeable competent mechanics. Very good service department.
I took my F150 to Whitefish Ford for a brake master cylinder recall. Cody in the service department was a pleasure to deal with, the work was done promptly and I received a message when the work was complete. A very pleasant service experience.
Just a simple phone call about the possibility of getting a topper for my Ford. I assumed since they were a ford dealer they would have access to something of the sort. Instead of directing me somewhere that might be able to help me, I got a cold and quite rudely stated We dont carry those. Expected more from the grumpy parts lady, apparently i was wrong in the expectation. Will be giving my future ford customization business to someone else. It goes to show that you should treat EVERY single customer interaction with respect.
The service was great. After our work truck broke down out of town, we had it towed back to Whitefish Ford. They did everything they could to get our truck fixed and out on the road again. We are very satisfied with the service we received.
There are two Ford dealers that I can go to and was giving this dealer a chance to win my business. They failed. First of all it took over a week to get an appointment for a simple oil change for a gas F350. I got there about 20 minutes early and it took 1 hour and 25 minutes to do the oil change. The scheduler said it would take about an hour which included a wash of the vehicle. Well, when I was told my truck was done I was told it would take another 30 minutes to wash it.Im going back to the other dealer.The only good thing I experienced was that they were friendly.
Whitefish ford has to be the only good ford in the valley . So respectful and helpful!! Cody is always a blessing to work with! He is fantastic! Totally team ginger!!! Thanks from Bright Green Fiesta M!
Troy and the guys where awesome to deal with, we where late getting to Whitefish from Missoula and they stayed late for us to make the deal. Excellent customer service! We will buy from Troy again! Thanks for everything!Eric Clark
We have purchased multiple vehicles from Dante and have always had a great experience while selecting the vehicle, & after the sale. Weve also had our vehicles serviced there at fair prices and with friendly staff.
Excellent staff, very friendly and helpful, with ZERO pressure!!! Will continue to do business there often. Great parts and service departments too!
Whitefish Ford was very helpful and honest. I feel we got a fair deal. Thanks
Professiona and caring service department. Quickly assessed what was wrong with my vehicle and informed me of issues before proceeding through each step. Definitely return to them for service.
I HAVE AN ISSUE WITH MY 2015 350 1 TON. DIESEL. IT HAS A TENDENCY TO HAVE NO THROTLE WHILE STOPPING AND GOING IN TOWN. IT MAY TAKE 3 SEC. OR 10 SEC TO PICK UP AND GO AGAIN. BAD SITUATION WHEN YOU ARE IN THE MIDDLE OF AN INTERSECTION. THEY AHAVE WORKED ON IT SEVERAL TIMES BUT WITHOUT ANY LUCK. OTHER THAN THAT I THINK IT IS ONE OF THE BEST RIGS I HAVE EVER OWNED CARS OR TRUCK.
Whitefish Ford is awesome!!!!!! They go above and beyond I would recommend them to anyone. You get quality service and they make sure its done right.
What a great experience buying my new Ford F150. Not only was the sales rep (Troy Magill) super friendly and professional, he was very knowledgeable about the truck and all its features. It was the same regarding financing with Travis in his department. Would recommend Whitefish Ford to anyone looking for a great deal and being treated well.Alan Hoerner
My wife and myself just bought a 2012 VW jetta sportwagen TDI here we drove from great falls for the deal which was totally fair after about 5 days of owning the vehicle a check engine light came on we were mortified as this has been our only experience buying a new(er) vehicle. (Most of our vehicles had seen some heavy use). I told the team at Kalispell vw about my issue and they resolved it quickly and with no headache to us, they picked up the vehicle from us here and great falls and gave us a rental for our troubles. A few days later our TDI had been returned and weve seen no issues since. My wife and I truly appreciate the work Kalispell VW put in for us and want to give a shoutout to the man who sold us our vehicle Jerry and the man that helped with our issue Justin. Thanks so much guys.
The service is very good and they are very honest and accommodating.
I will never purchase another vehicle from anywhere else! Whitefish Ford and all of the staff especially Micah Macalister my salesman were super amazing in accomadating my every wants and needs. Thanks Guys!!!
The door is always open. From the sales department, management to service everyone at Whitefish Ford seems eager to serve the customer. I recommend anybody looking to purchase a vehicle to go to Whitefish Ford.
The staff was very friendly and the price was reasonable... Cody Pierson was very helpful and honest with what needed to be done to my truck...
Great customer service. Very accomodating! Will definitely be back.
I bought a new F150 Limited and was very well taken care here at Whitefish Ford. I highly recommend Whitefish Ford. They were very nice and professional.
Great experience at whitefish ford, they got my vehicle right in and did a great job. Would suggest the dealership to all
Diagnosed our problem so we could continue our travels worry free. Friendly and helpful!!
Very nice auto - Drives excellent - Great mileage per gallon of fuel
The service was timely and excellent. The cost was reasonable and appropriate.
Great price and prompt courteous service on new winter tires.
The leasing experience was great - no hokey negotiating needed!
Great staff. Truck was ready when promised with all work done.
Helpful parts staff and friendly service
Fast service. Kept me updated on the progress regularly. Friendly staff.
Great Service Department. Excellent mechanics.
I had a small issue with my 2011 Ford Ranger and the service department at Whitefish Ford took care of it very quickly. They under promised and over delivered. Thanks!
People are very nice. Ford put a rebuilt turbo in in August of 15 and it doesnt work like its suppose to. The problem with my vehicle is still not resolved, I dont know what the problem is but we just spent over 181.00 and the problem still exists. What do I do? I cant afford to pay you each time it has to come back for the same problem.
I certainly appreciate the quality, quick and friendly service!
Very friendly! Gary Whiting is amazing to work with!
New Mgmt must be working. Everyone was trained with a help the customer attitude at all stops
Fast and easy, they even washed my Escape!!
What I expected, friendly, quick and easy.
They have amazing service.
Friendly staff
Great environment, friendly people!!! Quality service!!!