A small store, but well stocked. I found a great carving knife and flatware. Customer service was awesome, we will definitely return when we have more time.
Super place, great selection of restaurant supplies! Really nice people, will return!
I purchased a kitchen aid stand up mixer a few years back. It sat on my kitchen counter for three years unused as I had moved to north Dakota for work. I just got back and have begun using my mixer. It is smoking and the mix speed is sporadic. I called to see what they would do about a replacement. All they told me was the factory warranty is 2 years so there was nothing they could do. Now in my managerial experience, if I personally dont want to take the financial fall of faulty equipment, I contact the manufacturer of the product for my customer. If they refuse to take care of it, I take the fall for the customer. That is good customer service. Instead I had to contact kitchen aid. They sent a replacement no charge right away and a free shipping label to send the old one back.So many local businesses push the shop local agenda but paying a higher local price and having to do my own warranty work isnt worth it. I will definitely be shopping online or from Costco (excellent warranty team) from now on.
Great people!! Kept the Woods Bay Grill up and running for 15 years.
8-5 Monday-Friday, great hours if your customers dont have a job!!
Employees dont wear masks so I left asap when I noticed. What does it matter if their products are NSF when their employees are not practicing safe sanitation standards in the middle of a pandemic.
If youve never been go.lots of high quality stuff .good prices
After buying a refrigerator from them and needing repair, they lied to me and to the manufacturer about scheduling the repair, causing a two-week delay to the warranty repair (BIG deal if you run a restaurant). Service manager hung up on me twice when I refused to move on from “did you lie to them about scheduling?”. He refused to answer and I refused to continue dealing with them until I received a clear answer.
Really cool location to find the more obscure items you might need in your kitchen. Public is welcome and prices are cheap!
They were very helpful and good people
Top of the line products, smart people helping dumb people.
Wonderful selection of cooking supplies, the staff is helpful and friendly.
They work very hard to create all that I needed to get don
Convenient location and good prices.
Very nice and very helpful.
Great selection
Very helpful