We drove half an hour to get shaved ice and arrived to the store at 5:03pm. The cashier, who was slouched over on the counter and talking to a friend told us they closed the shaved ice station at 5:00pm. The store closes at 6pm. She was completely unapologetic despite us telling her how far we’d driven to be there. Nowhere on their website does it mention they close shaved ice at 5pm.Terrible customer service and false advertisement is why I give this establishment 1 star. There are plenty other places to enjoy shaved ice, I would skip a trip to this store because they may say they closed a few minutes early from your arrival just because they don’t feel like working.
Staff is super friendly and kind. The candy, snacks, and shaved ice are amazing.
The service is great and sometimes they give a little extra on the popcorn if its at the end of the day.
Some of the best shaved ice Ive had on the island
Our Go To Stop Whenever We Are In Kaneohe, The BEST Customer Service & The BEST Shave Ice!!
Too expensive, especially gift bags and gift boxes.
Great place for your local snack cravings! Lots of local favorites to choose from.
Cute little shop that we got some cute Halloween candy boxes to hand out to neighbors instead of tradition trick or treat.
Love this place. Sll the goodies from childhood at your fingertips including icee floats or shaved ice if thats what you are in the mood for. Olive cake is great when they have it in stock and their seedless white li hing mui is phenomenal...
Great selection and clean shop
Nothing special, unfortunately.
Excellent selection of local crackseed (Asian snacks). The staff is very friendly. The shave ice is pretty good as well!
Very helpful. you can sample seeds if you are not sure. how they taste.
Smoothies were so good and service was excellent.
Shave ice, icees, ice cream, popcorn, crackseed, sweets, sours, crunchies, saltys... All kinds of local favorites!
Nice people and great customer service
This is one of my most favorite places! Very friendly staff and delicious shave ice.
This is a great place to get a Icee if you are in the mood for one. They have a lot of other great products as well. The staff are friendly and helpful.
Snack galore. ICEE YAYYYYYY
Grew up going to this place and everytime Im home I will continue to go here.
Shave ice is so awesome
Best bubble tea ever😍
Employees are bomb👌Smoothies are Bomb🙌Little expensive but what isnt😂✋️Starz
Seed store does not carry sunflower or pumpkin seeds??? Uh
Excellent products...
Lots of snacks to choose from.
Pretty good selection
Very good to eat
Great place for shave ice, candy and more!
Childhood favorite!!
Icees, shave ice, ice cream, and Hawaiian snacks.
Plenty selection, very friendly
Amazing!