I only come here for parts Gina helps me out all the time and I love how knowledgeable everyone is here! Thank you guys for being so awesome!
Dont know the guys name. Skinny young guy, saved me a whole lotta headache. Much appreciated
Sarah provided excellent service. Shes very pleasant to work with. I was in need of windshield wipers. She even installed them for me.
Had everything we needed but i had to buy an extra pin separately for a hitch that needed two but only comes with one
Absolutely no knowledge of cars have to have make model and year, had know Idea what was asking about when called about starter shims.
KERRI IS A VERY LITTLE PERSON WITH A HUG ENERGIC GET IT DONE RIGHT PERSON . SHE DOUBLE CHECKES TO MAKE SURE YOU GET THE RIGHT PARTS. SHES TOP SHELF PERSON THAT NEEDS A STEPPING STOOL. ( FUN AND ALWAYS A PLEASER) ... GOOD JOB Kerri...
I tried getting my diagnostics read and the machine wouldnt pick up any codes. I know something is wrong with my car because the check engine light was flashing. Ill have to keep looking...
Went in with a bad car battery and came out with a new one installed 20 minutes later. Everyone was so very nice and helpful. Thank you!!
Fantastic option for when your vehicle need a bit of extra love. Beyond fantastic customer service.
Helpful service, quality parts!
Workers stay in the back talking and dont come up front unless you call for someone.
Went there to use there auto analyzer. Now its do it yourself. But I got it to work. Although It was wrong info. It satisfied my questions.
Wonderful service, had to get my taillight changed and ask one of the employees to help me out, believe his name was Bernard, super kind and helpful.
I clicked on all 5 stars,bit my phone didnt color all 5 stars. I have no negative issues with auto Zone
Got windshield wipers and back wiper.. had a new kid, older gentleman helped him on computer to find them, he went in isle and got them for me.. BEST OF ALL.. HE PUT THEM ON IN THE RAIN!!!
Had to get a battery changed for a 2005 Chrysler. My father and I were assisted by Gina and she was wonderful. She helped us out by putting in the new battery into our van. Appreciate the assistance we received at Autozone. Thank you Gina for your help!
I was passing through and needed a new battery for my tow car. I called Kerri S.and received the best customer service in a long time. She was on top of it, pro active, knowledgeable, caring and friendly! It was a pleasure doing business with her and this Autozone.
I think the parts selection is excellent with great prices.
Todd was awesome. Recommended a battery and installed it with no issues. A+++. Nice folks at Auto zone. Go see Todd. Great service
The best
I cannot thank Gina enough for the time that she took with me to make sure that I purchased the correct items for my vehicle. She was very thorough and knowledgeable with my transaction and I will tell family and friends to go see her the next time they need anything for their vehicles !
Battery was on its last leg. Came into the store and talked to Jim. He got me setup with the battery I needed and installed it for me in no time. In and out of the store in like 15 minutes. Great service all around!
These people will go out of their way to help you solve a problem. Todd is very friendly and knowledgeable. Highly recommended. Head and shoulders above orileys for sure!
Very organized place clean and cool employees.
All I have to say is that I go in AutoZone... I tell the Person who comes to assist me what I want... They look it up... Find out if they have it (more often do than dont)... Retrieve what I want...Ring me up (I get Washer Blades every Year, and they put them on for me) and Im out of there in no time. Great Place!
Service was awesome! The battery was installed quickly
This morning i was waited on by a nice young woman. She went above and beyond customer service . She engaged me in lite conversation while she worked on my car. Several times she quoted we try to give our customers the best possible service. I left feeling relieved and stress free thanks to her helpful and kind and caring attitude. Thank you GINA M. !!!!!!!!!!!!!!
Had a headlight out. The lady at the counter inspected my vehicle And changed my bulb. It was quick and she was efficient.
The employee that was helping us was very friendly and knowledgeable, however he kept getting interrupted by another employee who didnt really seem to know her job too well. Every time we were talking to this employee, the female employee would just walk right up to him and start talking and interrupting either myself or the employee who wad attempting to help us without excusing herself. Was very unprofessional
Would like to thank Gina and Todd at AutoZone on route 50 in Kankakee. They always treat me good and help answer any questions I might have.
They sold me a 5-quart jug of used oil. if you buy any fluids from this place protect yourself and check the cap make sure its sealed before you leave.
Manger Gina is very rude bought parts in Bourbonnais and had to pick up in Kankakee parts where wrong so went back to Kankakee and got right parts there were cheaper but ended up pay more for the cheaper ones she cheated me out of 24.00 good thing the Mgr. In Bourbonnais has good customer service and made things right so for now on if Bourbonnais dont have what I need I will go else where because Gina Mgr. Of Kankakee is rude and has a ego problem would not recomend going to Kankakee store..
So helpful and kind. And I can usually work on my own vehicle.... til It comes to wipe blades. 😂😂
Never had an issue finding what i need as far as parts but the staff is very quick to jump in for and assist if your having problems finding what you need!
The manager was very helpful walk me through all the process.
Jim over at Autozone in Kankakee is definitely a parts specialist He’s the guy!!!!!
Great service as always.
Great customer service. Quick and friendly.
The Manager Is SUPER HELPFUL & Always Has A Smile. She Informs Me & I notice other customers of the current deals or sales. I visit this location specifically because of her.
Good place but make sure you know everything about the part you need
I was helped right away. The bulb was installed for ne and I was back on my way.
Prices are higher than ORiley
They dont have enough people running the registers too much standing around waiting
Good customer service I love going here for my automotive needs
Love Todd,,, hes the go to guy ! Ive been a faithful customer and Todd is why!!
Best auto place to go to,will beat competitors prices
This AutoZone was not only friendly, They was helpful too. Clean and caring. If I could I would give ten stars, ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Employee was very helpful in finding my proper headlights...
Had some questions about my van. They came out and tested some things to give me piece of mind.
Good customer service and 👍 prices
Very good i like it
Always friendly and provide good service
Always have what I need at a great price.
They go over and above to help me!
Helpful staff, most things are normally in stock.
It was okay
Great help and fast service.
Very helpful people, love the customer service
Great place for auto parts and very friendly help. I will shop AutoZone for life
Average store with average prices. Foreign parts are scarce.
Jim is a great commercial manager!
Great customer service
Fast friendly service
Typical AutoZone
Very nice place
Good place to get cheep parts
Employees are always rude. Store manager was pushy.
The guys are great the manager has mood swings
Very professional was working on my brakes ask you some questions and I knew what they were talking about
It sucks never have my parts ready like told so
Very helpful with brakes.
Cant beat their warranty
Very nice cashier
Tipical auto parts store usually have what I need
Great store, good selection!!!
Great customer service
Helpful with car needs
Terrible customer service, very poor staff here.
No matter what I need they have it!
Good service
Great service!
Knowledgeable staff
Knows nothing about auto parts
Great service
Have the parts, and the price is low.
Has everything you need
Cheap place for parts
Great prices
Good
Very helpful
Car parts
Had the part
Good
No
They had what I needed, but not as nice as the commercials claim.
Gina was very helpful, a very friendly person who speaks Spanish, ask for her and the store is very clean. What I found out was that two disabled people arrived and she came to the parking lot to ask us and that is worth a lot to have values
Good prices, good service, very friendly !!!
Everything at your fingertips
Very kind
Naaa