Usual great service that we have come to expect! Austin kept up the good reputation.

I received my first dose yesterday and it was a breeze thanks to the staff at CVS. I had called a day earlier to share my concerns. The staff listened and was able to answer my questions well. When I arrived the staff were ready, got me registered quickly, and my wait was no longer than 5 minutes. The shot took approximately 2 seconds and I barely felt the needle. Im afraid of needles so this was a good thing for me. 24 hours later Im fine. Thank you CVS pharmacy tech and pharmacist, for doing a great job. CVS, Kankakee, Illinois

Pharmacy is a joke. Literally waited in line for 15 minutes with my screaming child to get up to the window and to be told that my prescription wasnt ready and that I could go drive around for 15 minutes while they get it ready. Yeah because I want to drive around for 15 minutes with my child screaming.. Mind you it was called in at 830am. I went to the pharmacy at 1045. I feel like two hours is plenty of time. Also am I the only one who thinks it is ridiculous that they do covid testing in the drive through. If your going to do that then open the other lane for prescription pick ups. I moved from walgreens to there thinking it would be better, I was really wrong.

Extremely friendly great service everyone was helpful fast and efficient.

Went there today for covid vaccine and had to wait after for 15 minutes. I decided to use the restroom before heading back home an hour away...HUGE MISTAKE! its 1145am so i know the bathroom filth was from not being cleaned night before nor checked morning of. All stalls and sink area garbage over flowing to the floor. Soiled maxi pads on top of garbage. Paper towel dispenser front face broken so you have to hold roll to RIP apart! Cvs is advertised as health but this bathroom screams PANDEMIC!

Disappointing service & cleanliness overall...

I am not writing to complain about the staff at this CVS, but I suggest that if you make an appointment to get a COVID test, you schedule it for the early morning. I made an appointment for 3:30 p.m. Got there early and there were already a line of cars in the drive thru. It took me 45 minutes to get to the window. At that time I was told the nurse practitioner left at 4:00 p.m. and that she has a habit of doing this. Didnt matter that people had appointments for tests, she just left. Very rude

CVS in Kankakee County needs an overhaul. As a former medical office administrator, I have dealt many times with ALL of them in the past. Pharmacist chose not to answer me about the side effects of a Shingrix shot, my prescription that was ordered yesterday got lost in a HUGE power outage, not the first time for that excuse either. On top of that, got charged a huge amount of money for vaccinations that were covered by our insurance plan and now have to jump through hoops to get our money back. Very happy open enrollment is coming, will make sure our next plan covers a different pharmacy.

Best in service, and well educated in the medication and friendly.

Worst cvs ever. The manager Adrian Gonzales is a terrible manager & is beyond racist. Worst customer service experience I’ve ever had.

Love it

Ive never had any trouble with CVS Pharmacy. Everyone is very helpful and polite. Love getting savings sent directly to my CVS card through the emails.

The pharmacy staff is always trying to be helpful. However there must be some intrinsic flaw in the system. Theyre advertising as a no wait pharmacy and prescriptions will be ready when you get there. That being said that is more the exception than the norm . You think your prescription will be waiting for you when you get there be prepared to be disappointed

THIS IS THE WORST CVS TO GO TO!! THERE PHARMACY IS HORRIBLE!!! IF YOUR OUT OF A MEDICINE YOUR NOT SUPPOSE TO BE WITHOUT, THEY WILL NOT ISSUE YOU A EMERGENCY SUPPLY OF MEDICINE!! WOULD RATHER LET YOU DIE!! DONT GO HERE!!

This is where the union want to go