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Miller Import Parts
7454 Spring Acres Dr, Kannapolis, NC 28083, United States
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Miller Import Parts
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Er
Review №1

Found it on Facebook they’re very legit and they ship fast. I would totally recommend!

Sc
Review №2

Miller Import Parts is the best and easiest yard to deal with ever. John is awesome ...Gary is awesome...Vic is awesome ...and the owner Steve is super nice. They make the junkyard business look easy. Thanks again guys

Br
Review №3

These guys are great! Professional and fast shipping! Helped me out several times now. Keep up the great work guys!

Jo
Review №4

Drove 3 hours to buy a hood rated as A0, showed up, had a nice hole in it.

So
Review №5

Stay away from these people,they make you stay on line 20 min to tell you it was a mistake....

Ba
Review №6

Was purchasing a part on Facebook but when I called in to give payment they said they didnt even have the car any more, its been like an hour....

Ma
Review №7

Purchased an evo antenna, 6 bolt timing tensioner, and 2g drivers side fuel sending unit cover from Miller import parts. first package came in with the evo antenna(correct), and a passenger side fuel sending unit cover(wrong). emailed Stevie and told him. he then shipped me out another passnger side cover(wrong again). at this point I started a paypal claim. he didnt respond to my email but the same day I got a tracking number for a new shipment from him. Got the shipment today only to find he sent me the middle fuel tank cover(wrong for the third time) and still no 6 bolt timing tensioner. Now Im fighting with him to get a refundSTAY AWAY FROM MILLER IMPORT PARTS

Br
Review №8

Awesome place to get them hard to find parts

Se
Review №9

These guys WASTED a day and a half of my time! POOR inventory management. Took my credit card info. Promised to pull the part. Day & a half later I follow up and the guy tells me to stop calling him about it. He will call me when its pulled. Later calls me tells me that the part was already SOLD & inventory wasnt updated! WHAT!? They wont get my business again, EVER!

tm
Review №10

These guys are great got my parts for my chrysler 300 at a great price, the sales guy that took care me did a great job as far as knowing exactly what I needed... would definitely go back over there and give them my business.

Am
Review №11

Only place in the surrounding area that had the part I needed. Clear communication on the phone. Fair on the price, timing and follow-through. Worth the trip from Charlotte.

Jo
Review №12

Stevie is THE MAN!Reasonable prices, honest and can get you what you want quicklyHe blows away his “competition”Good staff also

Br
Review №13

In short buyer beware, these guys will say whatever it takes to sell something. I understand some defects arent as obvious as others...but these were pretty blatant, and the responsiveness has been below subpar especially considering the level of ignorance on their side. Read on for details of my transaction.I purchased a hood (550$) and headlights (740$) for my evo from these guys. The hood was described as just needing paint and my body guy says its as straight as they come. Upon arrival there were two pretty bad indentations at the nose, that fortunately only cost 200$ in body work to fix (honestly I couldnt believe that was all it cost to fix). I contacted the guy who arranged the sale. He told me hed show the pictures to someone and theyd get back to me. I heard nothing for at least a week.at this point the headlights showed up. Despite being assured there were no broken tabs....guess what, the most obvious, largest tab on one of the lights was broken off. It didnt end there, these things are full of sand, and likely the damage from salt water? Despite being told they work, one of the bulbs was missing so Im guessing they were never actually checked. I knew they were foggy and needed the lenses buffed, but at this point Ill have about 8+ hours total taking them apart, cleaning them, and then hopefully resealing them. I sent another message asking for some compensation. They actually responded and offered 100$ which is a bit low considering I gave them 1300$ for a bent hood and headlights that need 8+ hours of cleaning with a broken tab. I asked for 150$ and they disappeared like a fart in the wind.they got a second star because their shipping was actually quick.

Ja
Review №14

Called them earlier this week for a part I had trouble finding for weeks. They confirmed they had the part, pulled it, and shipped for a very reasonable price. They gave me a tracking number as well. Part arrived as discussed and I couldnt be more satisfied with their service. They forgot the receipt for my purchase but other than that I have only good things to say about my experience. Will definitely do business with them again

Ka
Review №15

It was good, they had what i was looking for

FR
Review №16

These guys will go above and beyond to get you the parts you need. I needed a heater / Evap. box for an old Dakota. No one listed one, no Aftermarket available and dealer had discontinued the part (none in the country). I called 5 other parts yards and No one else wanted to look for a good box except Millers!!! They took dash out of 94 Dakota and had me the box the next day!! Ive had dealings in the past and they were always good with them but this made me a customer for life! Thanks a lot guys! Frank CatalanoWebster Radiator A/C & Auto Truck Repair

Ma
Review №17

Very professional and fast and fair on pricing even the parts tech Juan is fast

Co
Review №18

Great place to get parts! I have got awesome customer service from everyone Ive dealt with. They stay busy and there is a good reason for that!

S
Review №19

I have ordered from Miller Import Parts many times and have had an amazing experience everytime. They are always courteous and always send out good parts. I have had one part fail and they replaced it right away! I wish I could give them 10 stars!

Al
Review №20

Huge selection of 2003-2005 Dodge Neon SRT-4 parts. You tell them what you want and they carefully pull it for you. Very well run yard, not like many others.

Al
Review №21

Got the wrong parts .Got the run around for two week they took took 30 days to get my 1450.00 back look out for them Steven the worst !!!!

Ty
Review №22

Worst experience I have ever had. This business has single handedly caused me more stress and financial harm than I can write here. Bought part from out of state that was very expensive. Part was not as described and did not fit the description in ad nor did it fit vehicle in ad at all. Multiple attempts were made for communication via email and phone prior to and after the sale and it was non existent. They refused to allow me to talk to anyone of value to resolve this situation. Not only did I fail to fix a vehicle for someone going through chemo due to this issue, I personally have lost out of thousands of dollars which has caused so much financial hardship that Ive been crippled. So I officially have no running car or money to fix it, all because I chose this business.The biggest part I find offensive is that the owner Steve Miller states that he is a God loving man. That he, and I quote from his website, I do believe all of my customers were brought to me for a reason, I do my best to glorify God in every transaction.If this service and failure to give me even the common decency and civility to even communicate with me, let alone rectify this situation is what it is meant by glorifying God, then that disturbs me.

Be
Review №23

I bought an alternator from here yesterday that was they knew was in the worst condition and they sold it to me anyway. They rushed me out the door to move my car just as I was about to pay them. They charged my credit card without allowing me to see the part first. Then they brought me the part, my card and receipt to my car. When I finally saw the part they told me I could only get store credit. They knew the part was bad. It was corroded and the pully was rusted. OReilys said they couldnt believe they sold me that part.

Za
Review №24

I’m from Dublin, Virginia, about 2.5 hours north of Kannapolis. Me and my dad came down to get a part for my car and they were very helpful. Big Hoss came with me and he pulled the part for me. We got it loaded on the truck and were out of there in about 20 minutes. Would definitely do business with them again!

JP
Review №25

BUYERS BEWARE! If I could put zero stars I would. Stay away from this place. The absolute worst customers service I have ever witnessed in the automotive industry. Our shop buys parts daily and this place is by far the worst a complete joke. Purchased a engine for over 3000 dollars, and it had a BLOWN HEAD GASKET! Called the shop and told them the situation they stated send it back and will send another. I had to pay a shipper a second time to pick engine up and send back. They sent another one and the second engine they sent was also bad, worse then the first engine they sent. I have paid 2 shops labor to install both engines they sent that were bad. This place doesn’t even test there parts. Just shipping out junk. When I call the store to see what can be done they said the owner/manager will call you, but NEVER does. I recently called today and they told me to stay on hold. I stayed on hold for 30 minutes before they just hung up on us. I’ve tried calling and the auto shop installing engine calls to but we are getting no where. They have been giving us the run around for months now. My vehicle is still sitting at the auto ship with a bad engine and Miller auto parts won’t do anything about it. I even tried working with them to see if they can at least cover the repair for the blown head gasket on the engine they sent but we are getting no where with them. Place is a total scam. If they have any decency I would like to see if they would make the situation right, by standing by their products.

Br
Review №26

Just received horrific customer service here. These guys said they had a part I needed and since I needed it that day I drove from Chapel Hill to get it. Get there and the car is completely stripped bare. I asked if the part could be pulled before coming and was told they would pull it when I got there! Turns out the car had been in the yard for over a year! Do not waste your time with these guys.

Al
Review №27

Competitive Prices, Great Customer Service, Allot of Inventory! Will definitely be going back regularly for my parts!

P.
Review №28

Steve Miller and Miller Import Parts are an amazing place to shop had exactly what I wanted at an affordable price, and after looking everywhere else before hand for what I needed and they even had it set out and ready to be loaded up so theres no hassle on the buyer! Very friendly! Good business! Will recommend again anytime!

Ra
Review №29

Called on Wednesday 11/13/19 about alternator for car. Advised they had it and would pull it that day for pickup following day. Arrived at location today Thursday 11/14/19 and was told I was supposed to call them beforehand. Was told it would take 20 minutes to remove so I told them I would grab something to eat and would be back in a hour. Upon arrival back called to let them know I was on site. Would informed part was not on vehicle and apparently already sold. Here I had wasted time and travel to obtain this part and was left with a feeling from them as “Too bad so sad” attitude. They only got one star because they answered the phone.

Ka
Review №30

Twice now they have screwed us. Both times we have called about a part, they said they show that they have it, we asked for them to check to make sure, they talk to whoever and verify, we say to go ahead and pull it, they say okay and tell us they will call when it’s ready.. then we call our customer (someone needing their vehicle ready by a certain time) and tell them that we found the part and will be able to fix their vehicle that day. We wait for hours, and finally give up and call to check on the progress... BOTH TIMES they have then said, “oh.. well I was just about to call ya.. ugh, I’m real sorry brother but we already crushed dat car.. I was just about to call ya and tell ya.”. 😑They really need to start giving correct information.. they may not care that their word doesn’t mean a damn thing.. but we do.Now, it’s 4:40pm.. we have wasted the entire afternoon waiting for them to pull a part that doesn’t exist. We had to call our client (whose car is sitting on the side of the road, waiting to be towed by the highway patrol) that we can NOT in fact fix her car today. Want to guess who she is now pissed off at?Thanks Miller. For the second time, you cost my business time, money and most importantly our clients trust.

th
Review №31

Agreed at time of purchase to allow me to return a slightly damaged body part if it turned out to not be repairable, failed to honor that agreement when I tried to return. Now disputing with my credit card company. Really disappointing to be lied to just to make a sale. Do not rely on what they tell you - assume all sales are final.

Du
Review №32

Ordered many parts from these guys. Always have the parts I need at a fair price. Exception customer service when Ive had questions. Shipping is always quick and reliable. Will do much more business with them. Highly recommended!

ge
Review №33

THEY SAY THEY HAVE YOUR PART BUT !!!!! NEVER DOES!!!!! VERY BADLY ORGANIZED PLACE.........

Br
Review №34

I went and got a hood for my 05 Chevy trailblazer AMAZINGGGGG SERVICE will definitely be back again for some other parts i may need. Thank you guys for helping out today

Le
Review №35

Spent 1200 on a motor.... everything is broke intake manifold coil packs packs and tb... plus they told me it was a scion motor and it was a camry motor so I had to swap the hole side of motor out.

Ri
Review №36

BE CAREFUL BEFORE YOU BUY!!! They will screw you over completely and lie to your face. (On the phone)Bought an engine From them They sent an engine to me and it had a hole in the side of it. Got another engine. That one was junk too. By this time I was so upset and have spent thousand of dollars having engines replaced just to find out they were bad. After I saved up enough money to have an engine installed a third time then send me another bad engine with bad head gaskets..I used the last of my money I had on the Subaru and now it is just sitting in the back of the garage. 8 thousand dollars later. And still have a car with a bad engine I called them and they said oh our boss is in a meeting I will have him call you as soon as I can. Called many times for days and they just give the same answer over and over.

Wi
Review №37

Super friendly and knowledgeable people with a huge selection of parts, especially for DSMs, Evos, and SRT4s. I’ve personally had them pull a bunch of parts for my 03 Eclipse. In my experience, they usually take a day longer than expected to pull parts, but they more than make up for it.

مح
Review №38

Called this place and i was on hold for 17 minutes then got hanged up on. I called back and asked to pull a part for me but they refused even if you pay them over the phone, they ask you to come wait for 30min for them to pull the part. The reason was becuase they have nobody to pull the parts for him and he have 27 orders ahead of me. Keep inmind i called 4 hours ahead. They are overwhelmed i guess. Hire some workers. 🙄

Sa
Review №39

Picked up several parts here sometime a week ago and the guys there are very helpful and nice.The pricing is great and for all the parts I got for my Eclipse it really helped save me a ton of money seeing as I dont have much to spend on getting parts from other sites or companies who want to charge an absurd amount of money for the everything and thats not including the insane pricing on shipping but at Miller Imports you dont have to worry about that.If you are in need of parts, then go check out Miller Imports, you wont be disappointed!

su
Review №40

Great customer service, great price, fast shipping. Went above and beyond making sure the part I thought I needed was actually the right part. Thanks again and keep up the good work!!

Jo
Review №41

I called they had the part in stock so went to go pick up headlight and cable. Once I go there I walked into the yard with an employee to check out the part before I purchased. When I was satisfied with the part I wanted they pulled the part for me. Great prices and service. Thanks.

Ki
Review №42

I urge you NOT to buy from here! I bought parts from here that did not work when I called they said they would get back to me and weeks went by no call. Tried to call again and the same answer “I will look into it and call you back” I finally got hold of a “manager” who basically told me the same thing, rudely. I was in the middle of asking a question when he interrupted me said I will get back to you and hung up on me. There customer service is awful!

Ro
Review №43

Had exactly what I needed with same day service/pickup. Friendly people and reasonable prices. Really saved my project and even stayed late while I made my way there from Rock Hill and arrived a bit after regular business hours.

Da
Review №44

Just absolutely awesome! Stevie and his team did an amazing job in getting me a SRT 4 bay harness. I asked for it to be complete, uncut, and in good condition and that is exactly what they got me. It showed up well packed and in even better shape than I had hoped for. He answered all my questions and kept communication throughout the process. I wouldnt hesitate to recommend them to anyone considering doing business. Will be working with them again for sure!

Ma
Review №45

Little mix up that was promptly taken care of, would definitely recommend him to anyone needing parts. Will not hesitate to order anything else in the future.

Ed
Review №46

My first time coming here and it was a very pleasant experience. Got what I need in no time, prices are very reasonable and very friendly staff.

Ro
Review №47

Lot of mud . And the hood was not A condition.

Ma
Review №48

Great place to find used parts. Pretty organized. Just call ahead to see if they have what you need.

Ke
Review №49

Great deals on quality parts for most all vehicles makes and year. Friendly staff. Very good communication.

Ch
Review №50

Good ppl

Bo
Review №51

I’ve used these guys several times for various vehicles and the thing that impresses me every time is the professionalism of the front desk. Compared to a few other places in Kannapolis..., they’re a lot friendlier and better on prices.

Ro
Review №52

Very helpful people working here. Easy to do business with.

Re
Review №53

This guys are amazing & quick.

Dy
Review №54

Great spot lots of cars. Leave your tools at home theyll take them off. Ill deffinitly tell friends and family about this spot. Highly reccommended

ja
Review №55

This place is great its a salvage yard you can get very good prices on parts i paid 90 percent less than I would have paid at the dealer

An
Review №56

They have the best customer service and will make sure your taken care of

Da
Review №57

Told me they had my parts, I drove an hour just to get there and they didnt even have the car nor the parts then got smart and said it wasnt nothing they could do about it. I even called hours before coming to have them to pull the parts they never once called back and said the parts wasnt available

De
Review №58

Very nice guys ! Fast service and even brought part out for my wife when she came for pickup

K
Review №59

Great guy. Some things are ridiculously overpriced but others, not so bad. He will come through for you when your in a bind.

La
Review №60

Purchase engine for my srt4, car runs great now. Will buy from again

JB
Review №61

Great people. Always good used parts for less

It
Review №62

Rude people,all ways....Bad place to trust

Kr
Review №63

I have been buying 2G parts from here for 10 years. You wont find a better person to deal with or a more honest seller. I have had parts that didnt work that were replaced and purchased a vehicle from him also. Very good prices shipped to the door in very reasonable time. AAAAAAA ++++++.

Bu
Review №64

Using my wifes account at the moment, but have had several dealings with this company. Great pricing, personal correspondence, fast shipping and its probably the best place I have found to get your DSM parts at. Great job! Stephen at Miller Import Parts is theeeeeee man!

Mi
Review №65

Very honest and amazing to do business with. Ill definitely buy from them again!!

Ja
Review №66

Awesome customer service, answered every queston I had quickly, felt like I was talking to a friend. Would definitely recommend!

Ra
Review №67

Friendly staff. And lots of parts and fair pricing

De
Review №68

Great service. Friendly, helpful staff.

Da
Review №69

Quick fast and knowledgeable of parts with reasonable prices

Ro
Review №70

I have bought many parts for my Eclipse and SRT-4 from Miller Import Parts and have been extremely pleased with their customer service and parts. Their shipping is very fast. The guys are very kind and professional. Their inventory is unlike any other. They have just about any part you need for Eclispes, Lancer Evolutions, SRT-4s, WRXs and they are constantly expanding into all kinds of vehicles. Miller Import Parts is a must visit place for car enthusiasts and those looking for high quality auto parts!

ds
Review №71

Ordered a non abs kit for a 1g dsm talon awd. They was super easy to deal with and had it two days later in the mail. Super good price and super fast shipping. They answer the phone and Facebook messages fast. I would deal with again.

Gi
Review №72

I dealt with this guy called Jake to start with did not like his attitude till i learned he was fired, and up dealing with Steve and got the attention that a customer deserves.

Si
Review №73

Great person, honest and responsible. Great quality products. Approved!

Ja
Review №74

Very poor service, the guy on the yard had entirely no idea where vehicle was located when he did find it he had no idea how to remove the part, then they want to charge twice what was quoted over the phone...will not go back!

An
Review №75

Steve is very fair on prices and keeps excellent communication throughout the process of the sale. Will be going back to him for a very long time!!!

Ro
Review №76

Steve and company know how to get it done and with competitive prices.

Re
Review №77

Good stuff for good prices, They carry subaru parts which is what i like

Sc
Review №78

Excellent service and beat everyones prices, including ebay, pull-a-part and Craigslist.

Ga
Review №79

Great place to shop,fast friendly and affordable.

Jo
Review №80

Great customer service and speedy delivery!

br
Review №81

Great owner very good prices

St
Review №82

Do u buy old cars I have E300 Mercedes

Ri
Review №83

Jake does nothing but lie to you stay clear!

Za
Review №84

Great people to do business with

To
Review №85

Get almost any car part you need here

Se
Review №86

Always have what I need

Al
Review №87

Poor service. Guy answering the phone is a d#&!

Ta
Review №88

Great Customer Service !!

mi
Review №89

Had a lot of parts, got what I needed.

Ca
Review №90

Great service.

Dr
Review №91

Friendly and helpful staff

Ma
Review №92

Good parts

Ti
Review №93

Reasonable prices

St
Review №94

Got what you need

Pa
Review №95

Responsive prompt and fair.

St
Review №96

Lot of parts

Ch
Review №97

Gay

Lu
Review №98

They told me to go there from Charlotte NC for nothing they told me that if they had it and they had already sold it lost of time

fe
Review №99

Very good place to buy used spare parts. And they attend in both languages. Spanish and english

Cu
Review №100

They have everything

Information
14 Photos
100 Comments
4.2 Rating
  • Address:7454 Spring Acres Dr, Kannapolis, NC 28083, United States
  • Site:https://autoimportskannapolis.com/
  • Phone:+1 704-932-0425
Categories
  • Auto parts store
  • Auto body parts supplier
  • Auto parts market
  • Auto repair shop
  • Car repair and maintenance
  • Junkyard
  • Mechanic
  • Salvage yard
  • Truck repair shop
  • Used auto parts store
Working hours
  • Monday:8:30AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8:30AM–5:30PM
  • Friday:8:30AM–5:30PM
  • Saturday:8:30AM–5:30PM
  • Sunday:8:30AM–5:30PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:No
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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