Rented all our dishes & flatware from them for our daughters wedding. They were great to work with and very flexible. Thanks for everything.

I rented some tables and chairs for a family get together of about 20 during the holidays. I had trouble finding a place to rent from that was close to my house and had called several places. I was impressed and thankful when they returned my missed call within a few minutes; the associate had been on another call at the time. Prices are reasonable and even better than some other places in the area. Reservations, pick-up, and drop off were a breeze and convenient.

2nd time they rented dirty furniture. Very surprising especially with covid. Order was wrong upon arrival. I had to request they clean the seats prior to me taking merch. She only used wet rag that smeared the dirt across the white chairs. They always charge a non refundable damage waiver just to give you damage items.

Renting from CWC was not a great experience at all. We first visited and talked with a sales representative that didnt give us accurate pricing. While trusting the sales representative we werent informed of extra items that needed to be added and when they delivered, they werent able to completely set up the rentals due to the lack of information. The installers were very polite. However, they brought out tables that had chunks missing, bolts missing to hold the tables up, the chairs came dirty, the pole covers didnt cover the poles on the tent AND didnt look like the covers we were showed in the pictures, and not all of the light bulbs worked on the lights we rented. Keep in mind, we were told that they would check to make sure everything was in good shape before they delivered it.I was charged money on my creditcard without being told how much would be charged, or what I was being charged for.They told us that they would pick up the rentals from the venue on Monday but called Sunday to ask if they could pick up the items on Tuesday. Tuesday came and went without receiving a phone call and without picking up the rentals. They finally showed up Wednesday to pick up their items. They never once apologized and made up numerous excuses as to why they didnt stick to their word. Based on our experience I would absolutely not recommend CWC, they were very unprofessional.

Reasonable prices & exceptional customer service. Chad was great to work with leading up to our wedding. I made multiple phone calls to ask questions and change parts of my order. He never seemed frustrated and always helped to make sure I had everything I needed. The setup crew for the tent worked hard in the heat to make sure the tent was perfect! I couldn’t be happier with the service provided for our special day!

This was the first shop I went to after I got engaged and the experience was wonderful! I went with jut me and a close friend that was also engaged. We both had a great experience with the consultants and tried on a lot of beautiful dresses. I was blown away by the one on one help we received and how everyone went out of their way to make our first shopping experience perfect. I would recommend them to any bride looking for her perfect dress!

I would never recommend this place to anyone getting married. The only reason I liked the page was so I could write a review. We came in for bridesmaid dresses in March 2014. I was 3 months post-partum and knew after I finished nursing my size would go down. I was measured at an 18-20 and the girl bridal consultant (the only initials I have on my receipt are BS) helping us said she suggested a 20-I told her Id like to go with a 16 and she insisted that I get an 18 because (her exact words) people always say theyll lose weight then they dont-while this may be true for some people I knew I would and 4 months later picking up my dress I am 25 lbs less and it doesnt fit in any way. I felt very pressured that day about ordering a size I didnt want and got very bad attitude from the rep when I told her I wanted a smaller size ordered. Then for some reason the shop did not have ANY of the bridesmaids phone numbers and had to call the bride for them and told her if we didnt pick them up in 2 weeks they would be sent back. That is somewhat ridiculous in my opinion since we paid half up front for the dress. I just dont feel like we got a great level of customer service and as a local wedding and event coordinator myself I will make sure to have friends or clients steer clear of this place. I was given the number for their alterations lady but I will not give another penny to a business who doesnt seem to care about their customers one bit. I will say the girl who I saw yesterday to pay for my dress and pick it up (initials on receipt NAM) was very pleasant and helpful but also didnt seem to think my frustration over the dress being too big was something to care about when I told her I tired to order a smaller size. I know the other wedding party girls and the bride are as equally dissatisfied at myself. Such a shame...

Great experience, I was a little worn out after looking at 2-3 stores before shopping at The Concord Wedding Center. From the price point to the customer service, my experience saying yes to the dress was amazing!!! Ms. Irene, the alterations lady guru was also amazing. Overall, I had a great experience :)

My daughter purchased her Dream wedding dress from Concord. The staff was friendly and so helpful. The dress she fell in love with was perfect, except she wanted sleeves. Irene the alterations expert came to the rescue! She made sleeves for the dress and needless to say they were exquisite! Matching the lace and beaded top to perfection!! A huge thanks to all the staff there, especially the lady who brought it all together by modifying the dress!!Patty and Stefanie Nunnery

The dresses are BEAUTIFUL, a little on the expensive side but totally worth it if you want to stand out for the night. The wedding dresses are also amazing they have from a lot of sparkle to beautiful simple ones. The staff go beyond expectation to keep you happy definitely the BEST in the area!

Where to begin? I am absolutely appalled at the treatment I received from the Concord Wedding Center. The lack of care and customer service they extended to me is unacceptable, especially for a profession that focuses on such a beautiful and love filled event.Long story short, and it is a very long story unfortunately, the woman who measured me didnt know what she was doing said she wasnt comfortable with it, the dress didnt arrive during the estimated time, they lost - excuse me misplaced my dress- meaning they didnt ship it when they charged me to do so already, and it arrived damaged. 5 oil stains that were confirmed to be from the sewing machine. As I brought all of this to their attention they avoided the problem and gave me the run around. They have yet to acknowledge any of it, yet to show any sort of customer service. They have told me that once it leaves their store they are not responsible for it, so the damaged dress they sent me is no longer their problem. As a result I had to pay way too much money on a stained dress to wear in my best friends wedding. Like I said, I am appalled. This is unacceptable, and I hope that you will learn from my mistake and find another company to purchase from

I had bought a ticket for my senior prom but ended up not wanting to go because I didnt really have any plans. I decided to go the DAY before prom, and needed to find a dress, shoes, etc. I went to the Concord Wedding Center after having no luck at other places, and found a dress, shoes and other things I needed for prom. The service was wonderful. The staff there were so nice and willing to work with me even though I had waited until the last minute. Not only did I find a dress, but got it altered there too. Again, GREAT SERVICE!!

I would not recommend this store, unless you know your dress sizes! We had to have several bridesmaids and MOB dress altered. They will insist that they know the size you need by measuring you, & pressuring you into agreeing to sign the contract. Once the contract is signed per their size recommendation, you are responsible for full payment and all alterations. One of our bridesmaids was told she was a size 2 and when the dress came it was too small. They would not refund her or work with her. She had to buy a second dress.

Ive had nothing but good things to say about Concord Wedding Center! Yes, their dresses can be pricey, however, they are name brand and worth every penny! When i went to find my wedding dress, they helped me step by step and always had time to zip me up and wait on my every need. I have purchased my wedding dress, 2 garters, my head piece, and a brides maid dress for my friends wedding. I am also having my dress altered for a great price, and its in the same building...Ive got everything I possibly need in one building and for a bride to be it is a relief to not have to run around. I will recommend the CWC to anyone who is looking for bridal or prom dresses!

Horrible service! They are very difficult to get in contact with. It took months for me to speak with a so called designer to get a quote on several decor items I was looking to rent for a wedding. If Im looking to pay THOUSANDS of dollars to rent your items, the least you can do is call me back and provide a proper quote. VERY UNPROFESSIONAL business!

Great customer service, the girls here were so friendly and helpful. I came asking for something specific and they helped more than any other store that I contacted was willing to. Appreciate it, thanks Concord Wedding Center!

Over the past 3 years Ive come to love this business. The professional services are impressive. Great pricing rather your into diy entrapenour business owner or planner this is my one stop shop.Bleugh Raleigh events always use this business. Nothing is to big or two small for these guys.

I had problems with this place from Day 1. I was the Maid of Honor in my best friends wedding and because everyone was in different locations I choice this facility because it was closest to the Bride. I had bridesmaids calling in for prices and were quoted different prices then what I had originally gotten from a sales person. Everytime I would call I was put on hold for longer than 10minutes, while I understand that the Bridal Industry is very intense, if Im calling because I cant make it to the location I expect good customer service .The style number of my dress and the picture online was not the same dress I received. I had two different semesters tell me that the dress was not the same. I ended up paying another $180 just for my dress to fit and look like the dress in the picture that I was suppose to receive. According to my measurements the dress I received was two sizes too big. I emailed them with pictures of before and after along with the style number picture of the dress I was suppose to receive. I did that on August 12, 2013 and received an email on August 14, 2013 stating someone would contact me. Its November 15, 2013 and still no answer. I would NOT recommend this shop to anyone.

Helped me find my perfect gown after the first one I ordered from another store didnt fit. I got a great deal on my dream gown. I wish I had come here first!

SO DISAPPOINTED!! I spent over $1100 here on my dress and bridal belt. The belt was ordered new and the FIRST TIME I took it out of the packaging, it snapped in two. Concord Weddkng Center refused to replace the belt or refund my money. The belt alone was $130. Huge loss and very very rude to me on the phone. I even took the belt to a jeweler that told me that it was too cheaply made to try to fix. One sales associate accused me of breaking the belt myself. Horrible customer service and they don’t stand behind their products.

Great store, great decor, bathroom needs attention desperately. Associates are very knowledgeable, listen to your needs, make suggestions and you look like incredible on your special day.

Absolutely love this place!! I recommend it to anyone in need of formal wear for any occasion, my rental needs, even tuxedos!!! Definitely a must to stop by.

Love this place and the people are great!

I was indecisive while choosing my prom dress and left several without buying anything. Finally on my 5th trip back, I tried on the same 3 dresses and received nothing but helpful feedback from the consultants there. I made my final decision on a dress and even got alternations done there as well! Great service and worth the money!

As I have seen by many others, it really depends on the day you go in an who is working. Some of the employees are wonderful and others are lazy and/or rude. I ordered my bridesmaid dresses from there. They arrived on time and we had no problems.

I Truly Enjoyed my experience here the only reason I didn’t rate it as a 5 start is because when I went to pick up my dress and the knew I was coming The didn’t steam it and I live to far to go back and forth but other than that it was nice

Not many dresses to choose from. When my daughter went to try a dress on she was followed and rudely told if she messed up the zipper she was buying the dress. The prices were ridiculous-around $600!!

They are alright depending on the day and the person you have assisting you. After my experience personally, I would go elsewhere for my dress and the guys tux. It was just too much of a headache and thats the last thing you need while planning a wedding. We kept getting the run around about when the tux would be in. Come to find out its because the first time the order was never placed. So instead of owning up to the mistake they just played it off as the company was behind. I also had the seamstress alter a dress for a wedding I was in prior to mine. Thag way I could see her work before allowing her to work on my dress. Oh, boy! I can tell you I promptly found someone else to alter my wedding dress after that. She didnt have the dress done when I arrived so she was rushing to get it done. The bottom was uneven, the hem wasnt even done correctly. She didnt fold enough material over so some areas were folded with a hem while the others were not. There was loose thread all over the dress, she didnt even both to clean it up. When I got it home I had to take scissors and trim them. I ended having to use fabric glue for the bottom hem to hold it together. So, she definitely wasnt touching my multilayered beaded and lace ballgown.

I am writing this review because I want to let everyone know including Chad, Seth and Braxton what an AMAZING JOB they all did from start to finish for making our Wedding great. They had amazing ideas for the table placements, decor, chairs and everything right down to the Arbour drapery. We couldnt of asked for a better team to help make our day special. They were on time, very respectful and got the job done. The pick up went the same way when they returned as well. I also want to say from the very begining of all of this, Chad did and amazing job on steering us in the right direction and making sure we didnt leave one thing out. The staff there was great as well. They our not over priced at all I recommened them to anyone. We will be using them again for sure!!! Thank you to everyone.

Holly and arel were extremely helpful and they have a large selection of dresses..Highly recommend shopping from there ❤️

Very friendly service. They had lots of patience with my fiance and I. I cant wait to go back to work with them on the details of my wedding.

CWC was absolutely amazing with helping me to pick out my wedding dress and my bridesmaids dresses. Irene is phenomenal and masterfully altered my lace wedding dress. At no fault to CWC the bridesmaids dresses were way too small in the arm hole area, so my girls were not as comfortable in their dresses as I wouldve liked them to be. (Maybe order dresses that are a few sizes too big to avoid that) Overall, I am very happy with the service I received at CWC.

Best place to get everything you need for any event. Their prices are the best around the area and their staff is helpful.

Absolutely loved it!!! The wedding consultant was the best and I would go back there again

Great place. Wonderful people. The place for prom needs, weddings, and special events.

As a sister company, we have all of your needs covered, lit, dressed, and draped ;) Come see us for all your future events !

Great place to shop for wedding dresses! Very helpful staff and friendly people.

I came in today to just check out some dresses, wasnt ready to buy one yet and everyone was SO nice and let me try dresses on. Loved how helpful and real the ladies were with me.

The Private VIP Bridal Suite is almost finished. Say YES to the dress with a champagne toast

Chose CWC for wedding chair and table rental based on price alone. They lost my payment that I sent via email twice with my credit card info. Then called me asking if I still needed chairs and to come to their office to pay the day before my wedding. They were over an hour late delivering the chairs (they had a 5 hour window to deliver) and instead of apologizing, they offered a full refund with no delivery at all the day before the wedding. They are professional via text but rude over the phone. They delivered what I asked for, but I did have to reiterate the number and what I wanted to rent several times over. I cannot in good faith recommend this vendor for anything. They upset my wife to the point of tears the day before our wedding and caused our other vendor to have to stay late to set up- which we had to pay for.

The ladies there are very helpful and they have very pretty dresses .

Terrible Experience. Big time hustlers that just want your money. DO NOT RECOMMEND!!!. Seriously go somewhere else.

When I first visited Concord Wedding Center I was actually very pleased. The girls were helpful and the process seemed quick and easy. I had ordered dresses from Alfred Angelo and to no fault of CWC I needed to order new dresses in a hurry! I went to the store and they had dresses picked for me that were similar to the dresses I had originally ordered. I switched all the dresses over and double checked sizes since they would be different from a different dress company. That night I was in a pinch and needed a new wedding dress and I picked one off of the rack, tried it on and purchased it. When I tried it on I did not like the belt with it because I have a short torso. I told one of the bridesmaids about the change in dress and when she looked it up she realized it did not come in the color I had requested. I called CWC to inform them to change the color of all the dresses so they would all match and to make things easier then trying to change the dress again. They said no problem! I went in a few days later for my first fitting. When I walked in the girl informed me that they sold my belt. Well I purchased the belt and no one told me anything about it. I was told my the alterations lady that she could fix my dress to fit my torso better and I actually wanted to see if the belt would look good but I couldnt because it was GONE! Skip to a few weeks before my wedding the dresses came in, the girls got them altered asap due to the closeness of the wedding. My sister in law went to pick up her and my other sister in laws dress and she realized they were TWO DIFFERENT COLORS! I was so upset but I figured if I told them I called and tried to prevent this they would help me out. Well they started out not wanting to do anything for me! They said I signed off on them and there was nothing they could do. I signed off on a dress they dont even make!!! I trusted the girl that ordered them and thought she knew what she was doing. The manager was so rude to my husband and I and told me they would get new dresses from the manufactures stock and I would still have to pay for them and pay for the first alterations and the new alterations. I had to purchase three new dresses and Anita (the manager) seemed like it was all my fault this whole thing happened. She also kept telling me that because the dresses were altered I was stuck with them after paying for them and the alterations. They said the alterations were separate and they couldnt help me with the price or new alterations or what we spent already but they get a cut of all alterations done in their store which was at least $1100 between my dress and my girls dresses. I had no choice as it was 3 weeks until my wedding I agreed. I felt like I was put in a corner. I reached out to them several times to tell them my concerns about what happened and no one would call or email me back. Very poor customer service except by the girls up front but they dont have any say so in making decisions. Genisus (sp?) was very helpful and understanding. I had 11 (yes eleven) bridesmaids, purchased my dress and veil there, had my alterations and most of my girls alterations there and they treated me like my business was worthless! They even made money on a belt I paid for and they sold to someone else! I am very upset in the way I was treated by the manager and will never recommend or return here for anything!

Best place to find everything you need.

Great service and great people.

Great people very nice and easy to work with

The staff was very helpful in picking out a prom dress for my daughter. Large selection of dresses to chose from in a variety of different colors.

I love the store they are very helpful

Absolutely horrible experience, wish I could give 0 stars but to post a review I have to give at least 1. We submitted a claim the Better Business Bureau, In March 2016 I had originally went to Concord wedding center to try on some of the sample tuxedos for my May 19th 2016 wedding. I found the tuxedo I liked and they told me they would order a sample jacket that I could try on to make sure I liked it before my wedding. I went ahead and paid for and the tux and was told the sample jacket would be in in 1 week for me to try on and someone would call me to let me know when it came in. After 2 weeks had gone by and it was the first week of April I hadnt received a call about the sample jacket yet so I called them and they didnt even have an order for the sample jacket. They then said they would go ahead and order the sample jacket and it would be in in 1 week once again. I then waited 2 more weeks for a call and still no call about the sample jacket so I called them back and they said it would be in in 1 more week. Finally, the first week of Man, the next week, I called them again after not receiving a phone call again and the sample jacket was finally there. I went to try on the sample jacket and it was the one I wanted so they went ahead and ordered the full tuxedo. I was told since the tuxedos come in on Wednesdays and Thursdays they would have my tuxedo there the week before the wedding because my wedding was on a Thursday. I called the Thursday before my wedding and they informed me that it was not there yet and would be arriving on Monday. Monday before the wedding, May 16th, I called and they still didnt have the tuxedo there and said it would be there on Tuesday. Tuesday came around and this time my fiance, now wife, called to check on the tuxedo while I was at work and was told the tuxedo would not be there until Wednesday. The manager she spoke with, Mary Beth, decided to tell her that we were never told the tuxedo was going to be there the week before the wedding. Wednesday I went to finally pickup the tux and try it on the day before my wedding. The pants were 5 inches too long and needed to be hemmed but they were not able to do anything about it at that time because they had no one there to hem them. Also, the jacket that I received with my tuxedo was not the same jacket I tried on as the sample, it had the same model number but was missing buttons that the sample jacket had on it. They were able to get my pants hemmed the day of my wedding and was able to pick it up before but the entire time my experience and tuxedo was being treated and I was told numerous amount of times about my tuxedo and it being prom season but this was my wedding, not prom. I feel as if I was treated wrongfully as a groom for my own wedding for the simple fact I ordered only 1 tuxedo for myself and did not have any groomsmens so didnt order a full wedding party tuxedo group. I didnt not believe it was acceptable to be continously being thrown in with the prom tuxedos only because I had one tux. Hopefully no other groom will have to have such a horrible experience, they should be fine as long as they stay away from Concord Wedding Center.

Selection was limited. Staff was nice and tried their best.

Great customer service!!

If youre going to keep Summer Hours post them online.

Very helpful.

Very nice people

My dates for prom got their tuxedos here and the staff was always eager to help! They prepared everything on time and the prices werent too high.

Great customer service

Great options and staff

Large selection of attire to choose from.

Good customer service

I shared a long review on Yelp but this place is over priced, the dressing area for bridesmaids is tiny, and the alterations I received were terrible.

I dont even want to go into detail, lets just say the staff were rude and not helpful.