Summer is Hot Hot Hot and when your AC goes out during the dog days of summer it can bring you down real quick. I began searching Yelp and Google for reviews on a reliable AC repair spot and Southwest Car Care kept showing up with top reviews. I called and scheduled a time to come in and they took care of my issue. I needed a new compressor and condenser for my cars AC. After 11 years the AC went out on my vehicle and they diagnosed the issue right away after a few tests. My repairs were completed within in 24 hours and all is good now. I have to thank these guys for their honesty and accurate estimate of how long this would take. I highly recommend them. James and Matt kept me informed from start to finish and I will definitely be back if anything else comes up.
Very professional, reliable, and honest. Matt and James are helpful, good people. The service center does a great job. Can trust their advice.
Southwest Car Care is the absolute best experience when needing repairs. It is always a pleasant experience dealing with the guys at Southwest. They are honest and trustworthy. Repairs are done in a timely manner no matter how big or small. This family operated business treats you like family.
I have been a Happy customer here for 25 years. Wouldnt think of going anywhere else. Theyve earned my trust.
Been their customer for over 40 years. Their commitment to Customer Service has never waivered.
It was time for an oil change, fuel filter change, front shocks, and air filter change. The Meinen bros verified my request and took care to give me back my work vehicle on time and at the planned spend target. The details mater when the vehicle is an important part of the customers daily life. SW Car Care does a great job of getting the maintenance or repair done the first time, every time, as agreed with the customer
17 year old Mercury Marauder 170,000 miles new paint. check engine light is on I hope its bad injector not my luck burnt valve. Ford said they had a remanufacturered engine Matt and James said they would do the swap. Ford did not have the engine sent wrong one. Southwest quickly call me with plan B they had engine rebuilt and installed in a little over 10 business days. Back on the road again running stronger than before. Thank you Southwest I can always count on your good judgment and expertise
I have been coming here since before 1995. I plan on staying with them.
Great job diagnosing and fixing an engine-computer problem on 14-year-old pickup that other shops (including dealer) had missed. Other work was done with excellent quality, at a fair price. SW Car Care is now the only place I will take any of my cars.
I brought a vehicle in for a pre purchase inspection. They were very thorough and helpful. They also offered the service for half the price of the dealership. Do yourself a favor and drive around the Firestone shop to this hidden gem.
Great people and experienced mechanics that have always given me honest and precise work in the 20 years that I have been going there.
Great service with reasonable costs you can trust without up-sell.Matt and James are very accommodating and knowledgeable and easy to work with. I trust their opinion and wouldnt hesitate to recommend this shop to anyone I know.
Couldnt have asked for a better place to fix my car A/C. James and Matt are phenomenal brothers. They are very respectful, highly knowledgeable, and honest. They saved me a lot of money by honestly determining the problem and recommending the best fix. Also, Matt gave me his words that should there be any issue with the A/C system, he would fix it at no additional labor cost. You know what else is cool about these brothers? As a courtesy, James and Matt offered me a free drop and pick up service... how nice and kind of them. They have earned my trust and business going forward. I HIGHLY recommend them and their service.
We would like to sincerely thank Matt for taking the time to do a pre-purchase inspection of the Mazda. Very courteous and professional service, done the old fashioned way. Such a contrast to a dealership where you are just a number. We would be coming back!
The staff at Southwest Car Care are true professionals, maintaining their professionalism in the most frustrating circumstances. They not only are good mechanics, they are truly people oriented and communicate thoroughly yet simply with the general population. I highly recommend them!
Matt and James are so Professional and their mechanics are Phenomenal!!!! I Highly Recommend Anyone or Everyone To Go There And Service Their Vehicle At Southwest Car Care Center!!!!!!!
Amazing job wit my AC
I would like to thank Matt for the piece of mind he gave me for a car inspection he did for me over the phone. Matt did a independent inspection on a used grand Cherokee trackhawk. I live in fl and wanted the piece of mind all was perfect before purchasing. Thank you very much. Would highly recommend matt and business
I was very impressed with the analysis of my cars issues. The estimate provided was clearly discussed and the impact of each issue explained so that I could make an informed decision on each one. Matt was professional and helpful. I am extremely satisfied with the work done on my vehicle and will go back for future work as needed.
I highly highly ( yes 2 highlys) recommend Southwest Car care. Matt, Ben and James provide excellent customer service and mechanical knowledge to their customers. They installed a part I brought to them for a very reasonable price also I had a code come up that prevented me from passing inspection Matt and Ben explained to me the problem and in no time they fixed the issue and I passed inspection. No extra unnecessary services that other shops try to push on you. Just good old fashion customer service .
My AC was broken and the Dodge dealership told me they could not get me in until the next day and said I would have to leave my car for 3 to 5 days! WOW! I called Southwest Car Care and they said to bring it in and they would be happy to check it out right away since it was so hot outside. I brought it in and dropped it off. They then shuttled me to my office. (how nice!) Within a few hours they called me told me it was a bad circuit board and they could have it fixed before the end of they day. I said, PLEASE do that! They had it all fixed before 4 pm! AWESOME service and super nice people! I will recommend them to everyone I know. Thanks guys....your rock!!
James & Matthew took such great care of my 2016 Colorado.Fast service super helpful and actually taught me a thing or two about simple repairs. Thank you guys again! I will refer you to all of myFriends.
Great service every time.
Great service. The staff is knowledgeable and the charges are fair. They took time to explain me all of my car issues so I felt confident the services were what I need. The place is centrally located so is convenient.They have a family like atmosphere that makes you feel homelike so you can trust them. Definitely I will come back for other car service needs.
We have been using Southwest Car Care Center for over 20 years & on a scale of 1- 10, they are a 10 & the best weve ever had! They are knowledgeable, skilled, trustworthy, professional, and always put the best interest of their customers first! We cant tell you how many times theyve come to our aid when needed & know this has been done for many other customers over the years. They are men of character & integrity and we know whatever work us done on our vehicles, it will be done right. Thank you for taking good care of all members of our family! Jay & Diana Elder
Great service! Matt was very nice and helpful. He even fixed my car issue for free. I would definitely recommend Southwest Car Care. Its no wonder there rated 5 stars.
Took my 2015 Dodge Durango to them for routine maintenance. I called and spoke with Matt who was very helpful and friendly over the phone. He gave me the price and went in to detailed about what all they would do. When I dropped my truck off they even offered to give me a ride back to work. My truck was ready shortly after and was in great condition and the price he quoted on the phone was the actual price I paid. Family own and operated. They are men of integrity and honor and did a wonderful job. I will be going back to see them for any other vehicle needs.Thank you Guys!!
Time and time again we are impressed with great service (quick, great communication and fair prices). FYI pricing is much lower than dealership rates and the repair turn-around is quick - if they can fix it while you wait they will. Ask around old-time Katy locals and they will tell you Southwest Car Care is one of the few truly HONEST companies out there. Its family run and high on integrity. If you are looking for a great Mechanic that wont rip you off, look no further.
Great guys!! Explain what is wrong as well as detailed information about what should be repaired or replaced and why.
Ive been a loyal customer at Southwest Car Care Center for nearly a decade. I always get top-notch service, accurate advice, and fair pricing. The Meinen family has never steered me wrong, from the purchase of a used vehicle (saying no to several prospects and giving two thumbs up on the truck Ive owned for nearly 8 years), to letting me know about upcoming maintenance my vehicles will need so I can plan ahead. My Expedition is nearly 12 years old with 160K miles and still gives reliable service every day thanks to the expert care it receives from Southwest. There is no other shop I can recommend as highly as this one.
Super treatment. From the quote to the final drive out, I was treated with respect. This shop cares about its customers, and wont gouge you with unnecessary repairs. Dont hesitate to stop in, and get a quote on what needs to be fixed. They know what theyre talking about!
I had nothing but positive experience at Southwest Car Care Center. Very efficient, professional and good price. Amazing customer service!
Great experience! Oil change was quick and Matt and James were very helpful and informative with other maintenance needed for my van.
Ive had oil changes for about $35 at other places and they charge almost $50 here. But they are family owned and they are extremely nice. Good customer service. I will be going back.
We have been using SW Car Care for all our vehicles many years. The knowledge and skill of this shop is second to none. I highly recommend this business.
Have been a customer for approximately 25 years. Always trust what they tell me as honest and trustworthy. My most recent visit was handled like all the others, no surprises. James and Matt have carried on the tradition experienced with Dick when I first started with him about 25 years ago.
Always willing to tell my husband if its a DIY or if it needs to be done in the shop. They are all amazing & we wont take our vehicles anywhere else.I have to add that Matt & James are great guys, they really helped me out of a jam. 2006 Tundra is back on the road keeping my daughter, son-in-law and granddaughter safe.
Great service and communication at a reasonable price. Went in for an oil change, service was great and the price was better than my previous mechanic.
These guys do an amazing job. They are very thorough and had my car completed very quickly. I will continue to go back to get my car serviced here.
Excellent and unparalleled car care. They have a great A/C service (really important in Houston), they are knowledgeable, friendly, willing to explain to you everything they do, and everything you need to know about taking care of your car. Matt and James are very smart, very helpful, and very honest. My family and I have been using them since the 90s or so and weve never had a single problem with them. Honestly one of the best small businesses in Houston. I only wish they had the software to fully diagnose and work with more technical problems on Volkswagen vehicles, because Id rather take my VW here than anywhere else.
Ive been going to Southwest for over 15 years and wouldnt take my vehicles anywhere else. They know what theyre doing, are fair in price and stand behind their work. This is a trustworthy shop Id recommend to anyone.
Not the biggest auto repair facility in Katy, but the best. Family owned and operated where honesty and trust are the values their business is built on. Matt, James, and Dad have been taking care of my vehicles for years. Their shop is the only one I will do business with.
Great staff, great service and very reasonable prices. Would recommend this place highly to anyone needing car repairs.
Honest fair and reputable. Quick and prompt. Great family company.
Super friendly staff, the best Ive had in a good while. Definitely check em out.
Fair honest shop.
For the past six years SCC has been my first choice when it comes to any auto care work i cant perform myself. Every vehicle i have brought in returns to me working like it should. I trust this shop enough to let them work on my mothers car.
Honest, capable and efficient staff.
The ac compressor in my wifes F150 went out suddenly. The guys at Southwest Car Care were able to get us in immediately, replaced the broken compressor and other parts, and charged a fair price, while still being able to get us back in our vehicle the same day.
Honest and quality. Best in Katy.
Trustworthy, efficient and friendly...
Superior service!
Southwest Car Care Center always takes care of my vehicles.
Quality is the best here
Been going for years.