I called them up to get a quote. I asked them to send me the quote for a front windshield. I received two quotes, one with the ford logo and one without. I then asked for time to figure out my schedule. When I called again to setup an appointment with the quote that I had received, the rep read out the quote she had. Her quote was nearly $100 more. I read out my quote number and she said that is the same quote. To me this looks like they changed the quote numbers on their end as soon as I mentioned insurance. I did not like the gas lighting and lying. I literally had the quote in front of me and she told me she does too. I asked if she wanted me to send it to her. She never accepted and instead pivoted to her line that she already has the quote in front of her. Then she explained that the part changed from a third-party company to a ford OEM glass because of the ford oval in 3rd visor frit. I read out to her that it is the same part in my original quote. I asked why the quote changed and why they did not send it. I did not like that they lied about the quote and instead of accepting error, she held to the notion that the quote is different because of parts. I ended up looking elsewhere.
After a big rock experience, 30 mins after getting an inspection, I tried a few other companies. They were busy and very expensive.I found Five Star Glass through AAA and had a great experience from start to finish. Virginia was super helpful on the phone. Keenon and the crew were helpful in the shop. Was told it would take an hour to replace my Jeep windshield. It was just over 30 mins and a price that you cannot beat for Mopar glass with all the Easter egg logos. Thank you FSG!
On time and professional service at a great price. I highly recommend these guys!
Quick service and a great price. Would definitely use them again.
5 stars to Israel and his team!! ⭐️⭐️⭐️⭐️⭐️ I did so much research on where to get my front windshield replaced on a full equipped vehicle. I went on Facebook and google getting quotes starting at $200 but I wanted a professional and reliable company to complete the job, including the calibration. I was worried about getting it done right and for my family safety. I choose Five Star Glass and the price is worth it!!
Pretty decent stafd. Very punctual
Wonderful guy came to my office and replaced my windshield. Will definitely recommend.
Five Star Auto Glass!!!Let me just say great Company they are much better than Safelite with there prices, Scheduling and last but not least Customer Service!Keenen actually came out to replace my windshield Very professional. I was a little skeptical at first because I had never heard of them, when I looked them up everything was basically based out of California. I will continue to use them from this day forward.
Insanely unbelievable service
Great, quick efficient service and worked with my insurance
One of the best...