I had a great experience with jiffy lube this week. I called to see if they could get me in for rock chip repair and keep my kids in the car. Brooke helped me and had me pull right in so I was able to keep all my kids in the car and she got them done quickly and I was on my way! She went above what was required of her and it made my day so much easier. Ill be going back next time I need a service done!

Parked in the spots right next to the garage to walk and in and tell them I just needed emissions done. Stood at desk for 10 min. Finally an employee came from the garage to let another customer in. Employee saw me at the desk and then turned around and went back into the garage. It looks like I didnt follow the protocol on how to get in line, but this is ridiculous

I have been going to different Jiffy Lube locations for years but what I love about this one is Preston and the way he runs this shop. Preston is honest, fair and super technical. He has done at least 3 larger jobs for me recently and each time I felt valued and like I got a fair deal. His team is professional and on time and I would recommend this location to anyone. I had a cracked radiator, needed new tires and had some weird smoke coming from my engine area and his team quickly resolved each issue for me and exceeded my expectations. Great job team and I appreciate you!

Rock chip repair - I always thought rock chips were $20. Not anymore. Was charged $50 for the first one (one where the Orem Jiffy didn’t quite do it right but I was told they aren’t there to back up each other’s work), then $30 for the second on yesterday, so about $85 in total. I explain to the manager I felt taken advantage of, but he replied “we have to pay out people to”. 30 minutes later I was fixed and gone (so that about a $160 shop rate), then today the crack went multiple directions (see photo). Before I left I had ordered my own professional rock chip repair kit and will avoid this garage in the future. Staff was friendly but the manager not so nice and obviously their work doesn’t hold up.

They were incredibly helpful and fast. Darce was the manager and he really treated us so well even though we were just getting a small service done. I wish all companies would train their employees to make the small effort to take care of the customer the way that Darce did. Thanks

Theres better out there. Much better. If you like being kicked to the back of the line for not getting on-the-spot renewal, this is the place for you. I spent two hours for a simple emissions check just to watch four people behind me get through first. And the agent that helped me was snarky when I told him my keys had been sitting on their desk for checkout for nearly 30 minutes.

Very informative and helpful. The staff was professional and kind. The facility was clean and well organized. Thank you for sharing honest options for repairs!

Great people that are honest with you and do great work. Darce is especially great with customer and goes the extra mile to help you feel heard, cared about, and comfortable

I was helped by Lee and Darce, and they did an awesome job! I just needed my emissions and registration. They worked efficiently and it was faster than I expected. I highly recommend them.

I had a great experience! I went just after noon to get inspections done. They told me they wouldnt be able to get to it for 30 min because of other vehicles & they hat everything done within 30 min. They also put my new stickers on & were super friendly!! Definitely recommend them.

I was there to get my emissions done to register my vehicle. While they where working on it one employee started to try and sell me on a bunch of other problems with my car. For me I can fix just about anything on almost any car but I cannot do emissions so I am forced to do it somewhere else. For the price I thought is was reasonable and would come back the next time I need emissions tests done.

Jiffy lube? More like Jiffy peanut butter by the speed they like to move. I’ve attempted a basic on the spot renewal 4 times at this location. Each time it was told to me between a 1.5-3 hour wait. I came back different days and times but same response. Maybe they need more staff?

Very quick service! Was in and out in 20 minutes. Also appreciated that they realized my registration was expired and I was able to get that taken care of. I like that they offer services but are in no way pushy to have it done.

Went in for a simple emissions test. The employee told me an hour and a half wait before they could get to it with just one vehicle in front of me. Then insisted if I didnt want to wait I should try a different company near by. Like seriously you are willing to lose my business too a competitor? Needless to say I did go somewhere else and will never return to jiffy lube.

I called ahead to get an estimated time for an oil change. I was quoted 30 minutes on the phone. I had to wait 2 hours. The staff was very nice. The sticker said 100k was my next mile required oil change my car has 50k.

I went in with a pinion seal leak in my rear differential. Preston was awesome. He quoted me good price, the timing was great, and he really took care of me. I noticed a humming shortly after the visit and called Preston back. He got me back in immediately and was able to determine the cause. Preston was fantastic and made sure I was taken care of.

Wonderful service! Quick, professional. I had my dog with me, and they let her come into the waiting area to get out of the heat. Top notch in my book! Also helped me find coupons to help with the cost.

I had my emissions done. They checked the rest of my car for any problems. They were very courteous and helpful.

They pulled the cabin air filter to try an upsell me on a new one. I politely declined, so they forced the old one back in vs making sure it was seated properly. The result was that my car sounded like a single prop airplane. Also, I got home and the next day there was oil all over my garage floor since the tech didn’t tighten down the oil filter enough. I wouldn’t recommend this place.

One of the more honest shops Ive been to, though has gone downhill since shop daddy left.

Awesome service! Fast, friendly and reliable. Thank you so much!

Called ahead for emissions testing for my fleet vehicle as I live 5 minutes away. Told 5 minutes, so left right away. Great, one car in the other bay so pull up to the open bay. Told there is a 45 minute wait! What for? The other car. I said there is no car in the other bay. I only go to Jiffy lube cuz my fleet tells me to. I take personal vehicle somewhere else.

Jiffy Lube in Kaysville- very rude. They did a brake fluid flush in January and now they are telling me my brake fluid is low and it’s because of the weather. Can’t stress how rude they were enough.

James and Trevor took great care of our car needs. Super professional and quick. Really appreciate their help!

Needed an emissions test to reregister car. Not sure what the car ahead of me had done, but I waited 45 minutes. They were training a new guy so did a complete run through so show him what to do. Turned out that my cabin filter needed replacement, which I hadnt thought about.

They always do a great job. Show your appreciation by bringing in a pizza or something!!!

Manager out to take advantage of customers. Purposely put 1,000 miles less on windshield oil change sticker and set automatic car service reminder to 1,000 miles less than should be to get me to come back for an oil change sooner than necessary. Also told me they would fix 3 chips in my windshield, he gladly charged my insurance, but didn’t fix the windshield chips. Went back for a brake check and brought up that he could fix the windshield chips. I told him he already did...windshield chip is now a crack. Sad when money matters more than the customers.

Terrible experience. I called before to see how long of a wait it would be and was told 45 minutes. Ended up taking 2 hours until they finally brought my car in to start the oil change. I understand that things can be delayed so if that was the only issue, I wouldnt have left a review. Once they finally finished, I specifically asked about the fluid levels and I was told they were all topped off, and he even specifically mentioned that the power steering fluid was low and they topped that off. Once I got home, I checked all the fluids and none of them were topped off. Power steering fluid was below the low level. They also didnt even bring my car out of the shop. Instead they had me go into the shop and drive my own car out. Crazy experience to spend $80 on an oil change. Never left a bad review but this was just terrible.

Only place around that had a garage big enough for rv and they did it in a flash.

Prestons and the team at the Kaysville office did a great job. Thank you for explaining all my questions.

I was there getting an oil change/emissions and a lady there was in a pickle and they sure went out of their way to make sure to help her out! They sure went the extra mile to make sure she could fix her car and help her save money.

Long story short I got my coolant topped off, and was rightfully charged for it but 2 weeks later I smell burning in my car and turns out they never put coolant in my car. This happened to me twice but last time it cost me my entire engine. This has also happened to people I know getting scammed by the same place.

The parking lot is small with limited parking spots and it took 20 minutes of me standing in the lobby for someone to notice. The women I spoke to however was very kind and helpful getting information for me.

Jiffy Lube. December 5, 2020. Kaysville StoreMy daughter took her car in for an oil change. She was told that she needed 4 new tires. They had to order them, when they came, two were the wrong size, so they couldn’t put them on that day. A week later, she returned, but the tires were not there yet, postponed until the next day.She was also told that her brake fluid was dirty and needed to be change, cost $100. It didn’t need to be changed, it was done a few years ago after another Jiffy Lube said it needed to be changed.I took the car down this morning to have the tires put on, estimate 15 min. It took 2.5 hours. The guy that was working on it appeared to not know what he was doing. I watched him through the window and he was tentative about every thing he did and had to have someone else help several times. They ruined one of the TPMS units and much of the time was spent trying to get the valve out of it.I checked the tires on the car before I took it down, the fronts needed to be changed, the rears had plenty of tread on them.They also said that the rear brake pads and rotors needed to be changed. I was going to do that myself and bought the new pads. When I got home, I checked the pads and they still had 5/16” left on them, so they didn’t need to be changed. The rotors were a little scratched but were very serviceable.The bottom line to all of this is, they try to rip off someone who they think doesn’t know about cars by selling them things they don’t need. A good general rule about this place is, “DON’T BELIEVE ANYTHING THEY TELL YOU”, they bend the truth so they can sell parts and service.

I was told 45 min wait, ended up being a little over an hour. Thats one thing, which I understand, but for review purposes fyi.. But!!!!! after my oil change, my transmission was shaking my whole car and grinding sounds were loud. I went back. And somehow my transmission fluid was low. (After I had it replaced 2 months prior)They ended up putting in at least 4 quarts so my car could drive normal- roughly 3 hours after I pulled up to get my oil changed.Someone definitely messed up and they wouldnt even confess or apologize. At least they fixed it for free. Hopefully my car wont have long term damage. The people were nice though and I appreciate them as people.

I was told that it would probably be a 1:45 minute wait because there was a line. That was a long wait, but I had some shopping to do. So that was fine. It has now been 2:30 and they’re now letting me know it will be about another half hour. I should have read the reviews before coming here. The staff is polite though. I’ll give them that.

The team is polite, but so slow. There is nothing “jiffy” about it. The last two times I’ve been to this location, the wait after my car is pulled into the bay is still almost an hour.

Emissions have been down in Weber County for 3 days now. Im trying to get ahold of you guys since you should be considered Davis County but no one has picked up the phone in 3 days so no way are you getting my business!!

Sent my daughter to get an oil change for her little sedan. Warned her that all she needed was a simple, plain oil change. No extras. They did a synthetic oil change on her car and charged her twice as much as it would have if they gave her what she needed, a simple oil change. They took advantage of her because she is young and didnt know anything about oil changes. I will not be taking any of my vehicles there in the future. There are a lot of options in the area. Maybe one of them will have a little integrity.

Preston was professional, friendly and had great customer service. The service was performed in a timely manner and I would highly recommend this location.

So I went in to this jiffy lube and I was the last customer of the day, had a small issue with one of the employees and I actually did a formal complaint. My issue was addressed immediately by the manager Weston. He not only more then corrected the situation, he ensured everything was done perfectly and gave a credit for my complaint that I probably shouldnt of filed. Outstanding professionalism and a great service on my vehicle! Will come back again.

Terrible customer service. Told us emissions would take an hour, waited two and a half and they still hadnt even pulled it in. No one updated us at any point as to how long things were taking. They didnt give us any compensation for wasting our afternoon. Would never recommend this place. Its poorly managed and it shows.

Stop by for an oil change because I was told it was going to take 15 minutes, it took 1 hour.

I had my emissions done and the tech was very professional and very kind . I will go back because of his professionalism.

Took the vehicle in for a standard tire rotation and to get the registration and emissions... the guys were very personable but I cant forgive not finishing the job. the whole right side of my car tires didnt get torqued down correctly on some very new tires so now I have emense wear on them and I feel like they costed me more money than what I paid them. I wouldnt go here for simple or complicated jobs...had an experience in the past where they forgot to put oil in after an oil change as well.

They were nice and friendly

Tried to upsell two items that I had replaced within the previous 2 months...battery and wipers. My wife had the same thing happen a year ago. Not going back!

Really friendly and quick service!

They got my inspection done and DMV sticker, and they were very nice, It took Longer than they indicated to get me in, all I wanted was an inspection, and they interviewed me on all the things I didnt want done or cared to have them looked at. There price for replacement parts are two to three times more expensive than auto parts prices. But Im sure they need to make a buck.

I took a car in the get a 200 point inspection before buying it. When I got there, they acted like they had no clue how to set up or perform the inspection. Secondly, it took them 3xs longer than they told me it would. And worst of all, they did something to the rear suspension in my car that makes it the kids bouncy, rough ride possible. I brought them a perfectly smooth driving vehicle, they returned a clunky, bouncy one. Do yourself a favor and go somewhere else.

Burt Brothers still has no masks in sight, so it must be a conscious decision on their part. They said the car would be done in two days. No thanks! At the Jiffy Lube down the street in Kaysville now, Ill be done in 25 minutes by these guys all with masks. Huge difference.Also Im still chilling in my Prius in their bay as I write this, instead of the side of the road or in a pleather commercial chair watching some random sports station like its an InstaCare waiting room, so thats awesome

My hour quote of service quicky turned into a 3+ hour ordeal. Went in for an oil change, which then turned into break replacement, which turned into rotor replacement. (all needed, thats not the problem) the issue was that they didnt call to indicate the new need, so I had to come back 4 times, wait in the lobby with nobody asking what I needed, only to be told that a new service is needed. They should have called to check instead of me finding a ride each time.

I went in to get emissions testing and renewal of my registration. The staff were professional, accommodating and respectful. I will definitely be going back in the future.

Great service. Helped me out with a difficult emissions situation.

Always great service and done in a timely matter! Thanks Preston

So they install my air filter backwards (a dirty one that was supposedly inspected and clean) which caused engine lights to come on. I take the car to the dealership where they find the dirty air filter installed backwards which caused damage to the air sensor. I ask Jiffy Lube for reimbursement of just the repairs (not including labor) which was right at $200. Apparently too much as I was referred to the regional manager who claimed their video shows it being installed correctly (cause they have video under the hood of cars now). Plus if installed correctly, then either I lied and caused damage to my car, or it was one hell of a coincidence that caused my check engine light this leading to a finding of an air filter that miraculously turned itself around while installed and somehow collected tons of dirt. Not very plausible. My issue is less with this shop and its managers and more with the regional manager who is implying the dealership lied because hes been in the business a long time and knows how they work. Okay, Im not ignorant. Ive been around for a while. And whole dealerships do nickle and dime, they dont make cars start reporting codes remotely that happen to be oddly enough related to the issue of a backwards dirty air filter. Apparently I was supposed to bring my car back to them following the issue....yeah, cause there is such a high credibility with them and who takes a car to Jiffy Lube when their check engine light comes on! On to corporate then court. And the price just went up.

While I was in the process of paying for some work on my car, one of the employees at this location acted very condescending and rude towards me because I was unfamiliar with tapping a credit card (I simply hadn’t had the opportunity to use this feature before). He acted very aggravated that he had to fix the transaction (which took a few seconds), as if I was a huge burden on his time for doing it the wrong way. I haven’t had any issues with customer service at this Jiffy Lube before but I don’t tolerate being disrespected, and will not be returning.

Not professional.I got an oil change and brake fluid change on Feb, 21. I asked them how long does that take to do an oil change and brake fluid change. They told me its super fast to make an oil change, it only takes around 15 min. And another 25-30 min for the brake fluid change. Then I confirmed with them that if they could finish everything in 45 min. They told me so. They started work at 1:15pm and gave back my car at 2:40. No one told me it will take a little bit longer for the service or to reschedule another time for the service. After I got my car, they mass up with my wheel nut bolt. And 6 wheel nut bolts missing, 2 bolts cracked! Since there are 2 different kinds of cap, they didnt check it before put those on! I had to re-order them from car dealership.I am not going to this one again!

I had a pretty good experience here, its not my regular place, but was referred here for my registration. The wait was minimal, but I went 20 minutes after opening. The service technicians were nice and completed it within the time frame provided. What was not appreciated was the continual sell up of services. Them seemed interested in selling other services that were not what you were asking for like trying to increase the time. They were nice but the long check list they went through was excessive. When a sensor light came on the next day, they did check it and resolved the error without cost.

I went in for an emissions inspection, and waited several minutes before an out of uniform employee came out of the restroom and asked me if I had been helped (seemed like I was an inconvenience to him), he yelled at an employee that was already helping someone in the waiting room, when he couldnt get his attention... he said someone would be with me soon. I waited over 10min before I decided to take my business elsewhere. No one ever offered to help me.

Pretty bad jiffy lube. I love the jiffy lube down in Cedar City since they’re so fast and efficient, but this jiffy lube is simply awful. I waited 1 hour just to have my oil topped off. They employees are very nice, so I’m assuming it’s something with management.

Great customer service. Quick and efficient.

They were fast.

I’m 6,000 miles into 4 new tires with an 80,000 mile warranty. After changing my oil I was informed my tread was “dangerously low”. Conveniently, they sell tires and would be happy to replace them. Lol beware the up sell.

First let me say they did not charge to look at my vehicle so that is good.I went in w/battery light on and they said it was my alternator and parts and labor would be $400++. I declined.Next day a friend of mine determined that it was just serpentine belt had broke and came off, the alternator was fine.So $20 belt.Now my questions are:Did they actually check belt and/or alternator?Once they seen the belt off would they have just charged to replace belt or would they have still went for the whole job?🤔🤔Second opinions are 👍

Arrived at the Kaysville location at 8:10 to find multiple vehicles parked out front and several customers waiting outside. Two Jiffy Lube employees were outside as well. At about 8:15 one of the employees began walking car to car to explain that the store had a new manager but they hadn’t shown up to work. The employees had no way of contacting this new manager, did not have keys and had no idea when the manager would be arriving. Don’t waste your time at this location if the manager doesn’t even care enough to show up to work on time.

After waiting 45 minutes without anyone even asking why I was there, I called and was told it would be a 45-minute wait for an emissions test. When I told them I had already been waiting outside for 45 minutes they said theyd have me in a bay in 10 minutes. It would have been nice to know the wait time when I got here. I keep giving Jiffy Lube one more chance and regret it each time. Im finally done with them...for real this time.

Ive been to good jiffy lubes but stay away from this one. What they quoted me what they charged me was completely different. They had to go back through and change my whole bill. And then to add to my frustration I left my car there for about an hour I had to run some errands. When I got back to pick up my car theyd just parked it along the street all the windows were rolled down anyone could have come grabed anything out of my car.

The people who I trust!! Good customer service, good price and fast service.100% recommend!!

This Jiffy Lube has always been great for us. The wait is usually pretty short. Not more than an hour. The waiting area is spacious and clean with plenty of seating. They always seem to do a good job on my car. Havent ever had anything break immediately after they did work.

Will NEVER go here again!!! I was told it would be a 40 minute wait but ended up being 105 minutes. They never once told me it would be longer. After asking them they said it was almost done. They hadnt even started . I had a coupon they said they couldnt get to work but would find me one. The coupon I had was about $40 off....the coupon they found was a big whopping $18 off. When I questioned them the worker just keep saying Im sorry with the tone in his voice as get out of here. They also told me they inflated my tires to the correct pressure. Lie.....they were at the exact pressure I went in there with. Never will I go here again!!!

Do not! And I repeat do not get anything on your car done here! If would be cheaper for you to have the president himself change your oil. Poor service and very over priced.

The customer service and communication here is very poor. I live right down the street from this location but drive to Layton instead because i gave never been satisfied with the service provided.

Super slow customer service. Employees sitting around doing nothing

The manager Sean Clark is consistently late opening the facility. I try to be the first one there to get in and out and on with my day. He slows everything down.

They quoted me 15 minutes for an oil change. It took over an hour. I missed an appointment and they didn’t even put a sticker in the window. They also took other cars in in front of mine. Very disappointed! Will never use this location again!

I think I would have been in and out of the DMV faster.

Quick in and out. I would have given them 5 stars, but they always try to upsell everything which I find annoying. The guy this time was especially nice about it though.

Havent used them for anything but emissions and registration, and theyre convenient for that. The prices seem average, but literally every time I bring my car in they get grease and oil all over the steering wheel cover. If I had a nice car Im not sure Id want to bring it here just because of that reason.

Ive loved using the Kaysville, Utah Just Lube! They are great with checking my oil, window fluid refills and a quick check if my tires for free when ever I pass by. They never charger me a cent for it. I have used them for a long time for my regular oil changes and yearly safety and emissions testing. You can even pay for your plate registration and renewals. They make it very confident to do so! Thank you for the consistent great service! I will be back soon!

We always get some service with the Kaysville, Utah! They always check my tires and fluids in between my full service transactions! They keep my car running smooth and always full of windshield cleaner. They always thank us for our business and usually always get great cons for returning changes. Keep up the awesome service!

They overcharge you on everything. I bought a battery replacement and an oil change and it costed me $236. The battery they gave me will probably last a year. When I could have went to O’Reillys and bought a better battery for the same price they charged me. This place will take advantage of teenagers %100 guarantee it. I showed my dad the report and my dads old me I had been ripped off. O’reily will charge less for parts and will have better service. They always try to up sell too with everything. Tires everything

Got my emissions done. Staff is very friendly!

This Jiffy Lube experience was better than most others. The staff was all friendly, pleasant, and efficient. And while they presented all the usual offers, nobody was pushy. I was out in under fifteen minutes. Four stars instead of five because I hate the sales propositions the employees have to make.

Excellent experience, quick and easy oil change - the associate even offered me a on thel arger discount oil change after I presented him a coupon for 7$ off. All the staff members were very responsive and attentive.

Place is a damn joke i showed up and there were 2 people in the waiting room i stood at the counter for 10 minutes and then noticed the office door was cracked open i saw an employee in there kicked back in an office chair playing a game on his phone i was about to say excuse me can i get some help just as i was about to he kept his eyes glued to his phone and reached over and shut the door the rest of the way. I left of course i will never come back here.

After an unsuccessful can of fix-a-flat, I pulled into the Kaysville Jiffy Lube on 200 North as they were closing. They stayed 30 min late to fix my tire and then wouldn’t take my money. What awesome service and I’ll be going back there for sure!

Service was OK. It was almost $90 to for the synthetic oil change that my car needs. Much more expensive than other places for the same service. I realize Jiffy Lube is normally quicker than some places, and they did it fairly fast yesterday, so I give them three stars. However, they didnt do the normal top off fluids and vacuum the car or clean the windshield, so minus a star. I also needed the tires rotated, even with coupons, it was still much more expensive than the other independent shops I normally use. First time using this Jiffy Lube, wont be going back.

I’m done with Jiffy Lube. Will not be giving them my business again, and neither should you. If you receive annoying, incessant emails every other day from them like I do, don’t plan on having your coupons honored. The Kaysville location is exceptionally bad. Avoid taking your car there if you want Avoid taking your car there if you want things done right.

I paid for an engine flush on an Infiniti and they use the wrong transmission fluid was ruined parts and my car broke down on the freeway. I had it towed to a different place where a mechanic told me that they had put in 2 Wheel Dr. transmission fluid instead of four-wheel-drive. The cost of repair was a $400. Jiffy Lube is telling me that they will not refund my money

Good service. They dont have enough employees to have one manning the store, they are all in the shop, so you have to wait for someone to notice you are in need of assistance.

Do not go to these guys if you’re in a hurry or if you need to pick up your vehicle late. They refused to allow me to prepay and pick up my vehicle after they’d closed. They wanted to keep my car through the Fourth of July holiday because they were closed, and insisted I wait and come pick my car up on 5 July at their convenience. Why not let me prepay? Too concerned with trying to upsell, you’ve lost a customer for life.

They are slow! Waited for over 45 minutes without anyone in front of me for an oil change. They (like most big chains) are more interested in up-selling other services than changing the oil. I’ve had multiple bad experiences here so not sure why I come back but this will be the last.

This place is double the price of Valvoline down the street.

Thank you manager Sean. He took care of us when Young Kia would not (do not recommend them). We have been doing business here for years and will continue our patronage. Thanks again.

Went in for safety/emissions and on the spot renewal. Customer service was great and I was in and out within 10 minutes! If you can, definitely go in right when they open to avoid the line.

Beware! This Jiffy Lube will try to sell you services not needed!I just recently had the oil changed there. During that visit, they also recommended the brake fluid be changed because of excess water in the oil. I said to technician that they had just replaced the brake fluid less than 4 months ago. He went back out to the shop to investigate and returned to report that their testing machine was not calibrated and the brake fluid was good. My recommendation: If you use them, only have the service completed you came for.

I dont recommend this location. The emissions prices just went up another $12 bucks since they need to cover the cost of safety tests that arent required. Also they charge an additional $10 to get a sticker, which they dont tell you until after. The guy just snuck it in there ha. Never paid close to $50 for a quick emission test and this one turned out to be more.Last year they put on the old oil filter that was crushed and leaking after my wife decided to bring it home for me to do because of the cost of the synthetic change. You think they would have let her know or are least offered to sell her a new one instead of having her drive off and let the car bleed out! Lol. What a joke.At least the guy there opening the door was polite. For that I give you the 2 stars.

Jiffy Lube was Awesome ‼ My Sister and I went there to have an emissions test done on my car. I was a bit skeptical about whether it would pass. It did in no time at all ‼ And just when I thought it couldnt get any better, Hope paid for it just as she paid for it just as she had for my haircut an hour earlier. What a Great time with my Great Sis❗

My friend had his wife take there car in for an oil change. They charged them $120, fifty of which was for the cabin filter. I have to say I will never take any of my family cars to a location that takes advantage of any customers. If you need good service go another two blocks up the street!