This location is in a convenient area. When I went during the week at around 9pm, the store was not crowded and I was able to browse freely. The only thing that irritated me, was the heavyset female associate that kept coughing and she wasnt wearing a mask. She was very nice and polite, but I hurried up and made my purchase because I was uncomfortable.
I had a very bad experience today,went in the store unfolded boxes in the aisles for anyone to trip and fall over,went to the register no greeting,I had set certain items I didnt want to the side,Cashier grabbed the onesI sat up to the side instead of the ones I wanted on the counter in front of her,I then let her know I didnt want those items she rung up (silence), no one had on name tags or masks,I realized she was the manager when a Cashier brought her a big bill to check,finally I was handed my receipt, no thank you come again,so I said to her & left, If the Manager cannot provide quality Customer service how can you expect employees to do so,her additive and professionalism is horrible & she needs to be replaced immediately
I am a business customer, I called DT 1800 number and told them that I would like to exchange some items, and how I should proceed. I was informed that I can go to any DT store or to my pick up store which will be easier since they have all the information of my online orders. The employees at this store have been giving me the run around for 2 months. At the end of August 1 manager called her bigger boss who then told her to call the regional manager since this was a garden item. They then told me to come back at the end of October since they had just received a lot of inventory and to give them a chance to clear out the inventory they are receiving. Now I went at the end of the month. As soon as I arrived to the store I explained to the manager and he said its fine for the exchange. After I spend NEAR 1 HOUR SHOPPING THEY refuse to do the exchange because its garden items. (they still have garden items on display in store and had they accepted it in the 1st place when I came in August they would have sold it already). I HAVE YET TO SEE any note on DT website that says u can only exchange specific items at a specific time. At this point this store is in violation of DT policies, disregards Customer times and UNPROFESSIONAL. You give a paying BUSINESS CUSTOMER WHO HAS SPENT THOUSANDS the run around just to exchange a few items that are new and in perfect condition. These people hate their job and have no business in customer service. The store is always untidy and all over the place. I will be reporting this place to corporate.
Best 99 cents store for seasonal items, pretty cool stuff for Halloween and Xmas.
All Dollar Trees within the 2 states of CT and NJ except Jersey Citys NJ on JFK BLVD., are ALWAYS well stocked, clean and organized!!! Why this particular one?@#$ 🥴🤦🤔🤔🤔
This Dollar Tree, unlike the one across from the Newark ShopRite, is open every day. The workers and staff inside are great. The merchandise selection is wonderful. One cannot believe it is all just $1. I bought several classic DVD titles there for $1. Food. Cards. Kitchen items. Kids stuff. Holiday decorations. And, so much, much, much more. A grand store, all for $1. Great. Michael.
The price is right. Lives true to its name. One of the best.
It was okay I wish they had more variety though. I was looking everywhere for Forks and spoons like real silverware but they didnt have anything like that other than that it was fine. The line was really long
Its always Extremely pack in this spot. Always have what Im looking for. Never have a problem. They need to have more register open to move the Line along.
Have everything in there, Employees very nice...Need to be more neat and organize..
The Dollar Tree was very frustrating and disappointing. People were standing in a long line for at least 20 minutes while 3 of the staff were in the office arguing over what I dont know. Very frustrating.
Looks like a hot mess in there. They had no hellium, wasted my time coming here.
Ideal for a quick stop,good price
Come here for cheap and good material things 👌 only thing that I found annoying was that their wasnt many items maybe its because I went at a time where they were re stocking but it was just this time overall really great place
I never hada problem with service, they workers are nice. If you ask for a specific item they will tell you the location or take you directly. Yes the lines are long but they have 3 cashiers youre on line for 7 mins
What bad attention from the Cashier, for the customer ... She throws things in their case and attends with a lousy attitude ... that kind of Employees should not work serving the Customer !! No more coming back !! 😤
Better than most Dollar Tree locations. Lots and lots of items...
Always at a great price!
Great Variety of Household Goods and the Personnel is very friendly.
Great, long lines for the register checkout
Theres always a long line here at checkout.. Its a small store too
Packed but ok. Workers fast n curtious
Always a good shopping experience. Clean, pleasant staff, a little of everything.
An always a pleasure I
They have what you need, but the place is small, disorganized, and messy.
Good deals
This dollar, tree is rasist. I went here to deposit $500 into my green dot card. The manager checked every single last bill, and the manager says that they couldnt take my cash because it doesnt meet their standards. And also one of the workers told me that if The money doesnt feel right they dont have to take it. Meanwhile, I just withdrawed the money from a wells Fargo across the street from the store. This is crazy. The managers name is Bob Case.
LOVE MY DOLLAR TREE!!
Excellent
Although this store is small, it is packed with merchandise. The downfall is that it is messy. Needs some serious organizational skills. It needs to be cleaner as well. Custom service can always improve too.
Love this store
Nice Selection and friendly staff. The manager Johnny was very helpful and took time out to look in the back for an item I really needed. Will be going back soon!
Organized clean and full of thing that I needed I loved it
The staff was helpful and very personable and that makes the visit a 4 start!!!!
Fast, convenient, good service and great availability... I get tons of great supplies here at extremely low prices. $1 to be exact.
At one time dollar tree was very good. Shelves were full and good selections but now empty shelves. Not enough of workers to manage cash registers. Still a bargin at only 1 dollar.
Absolutely the dirtiest store Ive ever been in. In the pet section aisle, the entire shelf was littered with mouse droppings from eating the dry pet food that was all over the shelves. All the other aisles were a total mess. Go to another dollar tree, this one was disgusting.
Good buys, but you cant move in the store with all the boxes, bins, and merchandise crowding the aisles!! Ive been in the Kearny store more than a few times, and its always the same -- looks like something from the TV show Hoarders!!There are plenty of Dollar Tree stores around. Go somewhere else.
THE VERY ENTHUSIASTIC, COURTEOUS and HELPFUL employees at DOLLAR TREE are simply FANTASTIC. THEY truly exemplify the HIGH IDEALS OF YOUR COMPANY!! 😃😃😃😃****THANK YOU FOR ALWAYS HAVING A SMILE WHEN MY FAMILY AND I ARRIVE!!
Nice selection
They never pick up their phone . Ive called a few times on different occasions to ask a question and it rings, rings, rings and nothing just a loud beep noise at the end . I also called one time cause I left some items behind and no one picked up either . Makes u not want to go there anymore aside that the lines can be super long and only one line open . How many employees work in this store that not one can answer the phone ?!!
Long lines with only 2 cashiers working....not good
First off, I absolutely LOVE the Dollar Tree. Its one of my favorite stores & it pains me to be giving it only 1 star. But this particular one is a hot mess! There are so many issues with majority of the aisles. The food aisles are ALWAYS blocked off and there are boxes EVERYWHERE, its like an episode of extreme hoarders. Plus its very dirty inside. It wont be surprising if it soon closes down. How can it be turning a profit, when you arent even allowed to buy half the items, due to them always blocking off most of the aisles? I dont understand. Are the employees just not doing their jobs? Why is the store a constant disaster? Some of the cashiers are very friendly, thats the only positive thing I can say about the place. Do yourself a favor and drive the extra few miles and go to the Dollar tree in lyndhurst on valley brook road. Now that one is top notch!
Always have exactly what I need. Love this store
Friendly and helpful staff. They have some good things as well. Definitely worth visiting.
They have everything In that dollar store from party decorations to food ships candy
This place is such a mess, you cant find anything. And also, the people are so rude you dont even want to ask them a question. Some poor gentleman asked a cashier for the bathroom key, if she went out of her way to make him feel like he was asking a stupid question. So incredibly rude! if you dont like your job, or you didnt want to go to work, then dont go to work. Its that simple. Dont take it out on the customers. We have nothing to do with it.
Good place for party accessories! And fast cashiers too!
No protection for worker against the virus. So no protection for the shopper Will not shop at this store until this is fixed
Basheer is always so friendly. People in customer service deal with a lot, folks need to be mindful of that
Good service, but not properly stocked and is missing vital items that other Dollar Tree stores carry regularly
You always find what you are looking for... Customer service can improve and the store needs some organization...
Not all Dollar Trees carry the same items and I love this one because it never fails me with the items I need at that moment. Plus the staff there seems to be on top of their shipments because its never hanging around the aisles of the store, blocking customers from shopping.
I work here2 years and I love it because I get to shop here all the time
Good store everything is a dollar
Thank you I love Dollar tree. I save a lot of money. This my favorite Dollar tree store ❤❤👏🏾👏🏾👏🏾👏🏾
As I said in other reviews I love this store, because all its merchandise is a dollar, not like others, that only sign has that price.
HANDS DOWN THE BEST DOLLAR STORE GREAT DEALS ON GREAT ITEMS HOPE YOU GUYS STAY AROUND FOR A LONG TIME :)
The store is ok. The cashiers are doing their job, but omg dont walk into the bathrooms. Theyre really disgusting and unsanitary.
The people working at this Dollar Tree are so nice and helpful! Though youre not spending a lot, the kindness is worth the visit!
There is no need for a store to be so did organized to a point where there are hazards wherever you walk.
Excellent
Nice place to shop but always only 1 register open so line to pay is very long.
Its a good store but they never have items in stock that I find are available in dollar stores. The selection is also a little poor compared to other dollar trees that Ive been to. Bring back the Nestlé Flipz. I miss those!
I like the deals and I love the cashiers but they have a serious mouse problem, and they need to do better with rotating stock. Always shop the upper shelves and check your dates!
Nice customer service and it basically have all the stuff that you need in there for a dollar great bargain
Ive been going here for years. You have to search but I always find something.
Great when you need some discount items.
I love my Dollar Tree Store in Kearny, NJ I wish they would make a bigger one here.😉😉😉
Its ok but they keep this store very messy. The line is long but it moves fast.
One of the best dollar trees. They have a wide range of products that i havent seen at other dollar trees
I love the bargains here. Great service as well.
Just needs a little more organization and better presentation in the store. This is possibly due to being understaffed. Ive made multiple trips to this store, because of its location and service.
Great place to buy things at just 1 usd
Friendly but overworked staff that can make ur time there a little logger than it needs to be, good prices and selection. Always parking available
Had what I wanted. Line was kinda long, but another register was opened. Would shop there again.
This is my go to store and they have a great variety
Everythings A Dollar but everytime I go in here I Spend $20 or more Esp for Misc things tht we need!
Great Place to buy stuff! Excellent staff!
They got everything. Almost always, believe it or not a dollar. Check em out also.
A little bit of everthing in this store great prices convieint.
Always has great deals for things you need in the house.
Store was a mess, stocking the Store.
Good social distance
Great place. Can find a lot of items for only 1 dollar.
The place is a mess, lines are long, they dont take pride in where they work. It was better when it was Deals...
I love this store,the wokers are very polite and pleasant nothing like the Deals in Bloomfield.
Very nice store and the workers are very friendly
Good place, one can find stuff here that you cant find in other Dollar Tree stores. However, it is not very organized.
Nice staff
Everything is a dollar or less. They have everything from V05 shampoo to Godiva chocolate for a buck.
2/20 You have three managers standing in the back of the store talking while there’s one cashier with a long line of people waiting unacceptable
The worst experience I have ever had I went to buy couple of things the cashier and the manager both very RUDE and unpleasant both curse me out cause they doble charge me and they said they can not do refunds...at the end the manager on duty curse me out cause I told her to do her job properly....never come in back again....very disappointed...
Since the old manager left and workers. The new ones are rude and dont need to be working there. That dont make any sense I cant shop in piece in my favorite store they will never get my service in this one again.
Clean, organized, lots of different items, polite workers. :)
Its okay. Need more cashiers. Lines are very long.
Very good selection and clean place