I worked with Steve to purchase my new Jeep Grand Cherokee recently and the service was fantastic and a very easy process. He was transparent about all the details, discussed my concerns and what I wanted and was able to locate the car of which I was seeking! Would highly recommend!
My experience with Keene was great! All the people here are so helpful and friendly! By far the best Chrysler dealership in the New England area! A little worried to come with two babies but they were so great and had no problem letting them explore the show room! Very happy customer!
This summer I bought my wife a new Jeep Wrangler here for her birthday, and I couldnt be happier with the purchase. The vehicle is awesome, and the whole buying experience was super easy from working with my salesperson, Steve, to doing all the paperwork with the finance manager, Duston. No used car salesmen tactics here, just friendly sales professionals here who did a great job from covering all the features of the vehicle to explaining and helping guide me to the right financing option for me. I would not hesitate to bring my business back to these guys!
I gave Fran the impossible task of locating the right vehicle for me. Two hours later: test drive scheduled. In less than two days: mission accomplished. Extra bonus: only a half hour of my time was required to complete the purchase. Thank you, Keene Chrysler!
Sales staff was knowledgeable and pleasant to deal with. They made themselves available to answer all our questions thoroughly. The entire process went very smoothly. Highly recommended!
I just picked up my new Jeep Wrangler! Brian made the buying process incredibly easy. His knowledge of the Jeep brand is extensive. He sat with me and went through all the technology features and thoroughly explained each one. I would not hesitate to call him or stop by the dealership for further assistance. If you are in the market for a new vehicle, you should stop in and talk with Brian!
Stephen was a great person to work with! He didn’t pressure me to get any of my information or to make a decision on a vehicle. He and the staff made the process easy, straightforward, and painless. Thank you again!!!
Found a great deal on a “coming soon” Ram 3500 and emailed immediately. Was well under market value and salesman Steve Robinson honored my place in line although I was an out of state customer which would mean dealing with many inconvenience as well as holding the truck on their lot for an extended period of time while New York State registered the vehicle. I am incredibly fortunate to be the one who drove this Truck off that lot.
Excellent outcome while purchasing my new car. Due to chip shortage supply was limited across the North East but they found and brought me the car I wanted. Financing was superb, quick, and painless. Overall a wonderful experience and look forward to doing business with them again in the future.
I cannot say enough great things about this dealership. Tim responded to my email request within minutes. He answered all of my questions, and made car buying easy!
Stay far away! Unprofessional, over priced and way under priced for trade in value. Management does not care about their customers and will tell you they dont care and to go else where. So thats exactly what I did! Its a shame because the salesmen was nice. Update: found what I was looking for less than 4 hrs later! It even has more options with adding on side steps all around. They will be delivering directly to me and picking up the trade in free of charge. All paperwork will be done electronically too! Saving me more than $6,100.00! So glad I didnt fall for the over priced money hungry dealership.
We have bought several Ram trucks at Keene Chrysler specifically through Brian Zipps. He is a kind, knowledgeable salesman that doesn’t bug or hound you like most salesman! He goes out of his way to find the right vehicle for you and is not at all pushy! This is the reason that my husband and I go back to him!
I can not say enough. This is the third vehicle I have purchased from them.Stephen Robinson is the best sales person I have ever come across. The integrity of this dealership is incredible. I will be shopping there for my next vehicle.Thank youChas
My neighbor bought his new Jeep from them recently and I decided to give them a try. I talked with Phil and he was amazing. He answered all of my emails very quickly. When I finally got there they gave me an extremely fair price for the new vehicle and for my trade-in. I highly recommend this facility.
The experience was very pleasant easy and convenient They were very polite and they helped me learn about all the new technology that my new jeep has and set it all up for me They set me up with a new set of tires for the Winter at a reasonable price
Had a Great experience at the dealership while shopping for the new Grand Cherokee L. All questions were answered and the entire process went well for me personally. I would recommend this dealership to others.
After calling several dealerships to locate a specific Jeep Compass our daughter wanted, Steve Robinson was able to locate one in two days. He did a great job to make this happen and found all the rebates he could get us too. The process of buying the Jeep was easy and everyone was friendly and helpful. We would recommend this dealership... ask for Steve!
Great dealership, I was shopping online for a Rubicon with a standard transmission, thankfully Keene had one, not exactly the Jeep I wanted but Stephen was the first to get back to me out of all the dealerships (I was searching all of New England and New York), we discussed the Jeep he had on the lot and options (I didn’t care for the color). After I decided that I would just order one I reached back out because of the positive interaction I had with Keene when I was shopping current inventory. The negotiation was very easy over the phone, communications were great, always responsive and straight forward. Great experience, would go to Keene again even though it is 2 and half hours from my house. John Doyle
I loved working with this business and in particular Steve Robinson. My purchase was complicated by being in California on vacation when I saw the car i wanted to buy. Steve was so helpful in making this transaction run smoothly. We arrived several weeks later and found our car fully ready for delivery. I could not be more positive about Keene CDJR and in particular the efforts of Steve Robinson, salesperson from the stars!
I would highly recommend this dealership to anyone vehicle shopping. Fran and Duston made it a very easy process and were extremely helpful. Everyone I dealt with was very knowledgeable about any questions I had and were eager to find the answers to anything they didnt know off hand. I was leasing for the first time and I certainly had plenty of questions!There was no pressure throughout the whole process, quick and painless.The fees were minimal and very clearly explained.The whole experience was refreshing compared to what Im used to dealing with at dealerships.Try them, you wont regret it!
Wonderful staff! Very friendly and easy to work with, they were able to satisfy my needs and more. I was able to leave the same day with the vehicle due to the swift work by the team!
Purchased a new to me 2016 Dodge Challenger RT from Fran. He was very knowledgeable and made the process easy. The entire team made the process quick and painless. Thanks to all involved for getting me a car Im thoroughly enjoying!
Great customer service! Steve Robinson is outstanding. So kind, thoughtful, and truly takes the time to learn what the customer is looking for. Excellent dealership!
I called for a recall appointment and my check engine light was on by the time I had my appointment it came off but they still tested it and charged me $105. I didn’t want it tested if it was off and the invoice says “please advise” I was never advised and they just tested it anyway. I ran it myself and knew the recall would repair the codes. Went in for a free recall walked out spending $105. Also told me there was another recall but they needed to do about $300 of work just to test it. Never gotten any documentation on this said recall. Just wanted more money. Recall paperwork said 30 minutes I was there for almost two hours. For what it’s worth witnessed the service person tell a young female she needed parts she rejected it he kept pushing and pushing
Best dealership I have ever been too! I have purposely purchased 3 different vehicles from them because of the outstanding service!
I did a lot of searching and studying...looking for dependability and long term reliability and found RAM to be a truck i should be able to count on for many years and miles..250000 or more with the Hemi...I was lucky enough to find Keene Chrysler and Brian, Justin and Larry to help me with my truck purchase. Within a week of contacting Brian we had worked out the details and and he delivered the RAM to my house, over 80 miles away from Keene.He showed up on time an proceeded to go over every button, switch and computor screen til I was at ease with there functions.Though I live over 2 hours drive from Keene I will contact Keene Chrysler for any vehicle I may need in the future.
Always pleasant when i deal with jeep dodge chrystler of keene. Im yet to have a bad experience and this is #3 for just the sales portion. Service dept id great too.
Excellent experience when buying my new truck! Brian went above and beyond to make sure I was taken care of. Everything from the test drive to explaining all the features after the sale. All with no pressure.
First off, I am in the car business. Being in sales I know what a good buying experience is like and what a bad one is like. This was absolutely a great buying experience. Stephen Robinson did a great job following up with me and answering all of my questions. While at the dealership I also worked with the GM Larry who was very easy going and a pleasure to work with. Id recommend anybody who is looking for a new Chrysler, Jeep, Dodge or Ram to give them a shot at earning your business.
Stephen Robinson was amazing! I submitted an online application to finance a used car through them and not even 5 minutes later he called me to come look at the car I wanted. He offered to drive the car all the way to my home so I could test drive it. An hour later he showed up at my home with it. Then 2 days later I was able to take that car home with me! When I showed up at the dealership to pick it up he had my insurance ID cards ready, they put brand new tires on the car and inspected it for the year! They were fast, efficient and super friendly through the whole process! Thank you guys again!
Top notch buying experience. All team members are extremely knowledgeable and competent! Parts manager was particularly knowledgeable on proper commercial truck tires when selecting what to install on my 2015 Ram 5500 dump.
We recently bought a custom ordered 2021 Jeep Wrangler from Steve at Keene Jeep. He was absolutely amazing. He kept us apprised of the status throughout the entire process beginning to end, provided us financial numbers when we placed the order and those numbers stayed the same until the end. He welcomed us with a smile and a prompt closing on the day we picked up the vehicle. He took his time to show us all the ins and outs of the Wrangler, got us set up with Bluetooth and UConnect. His priority was our time and ensuring we were comfortable with the mechanics and technology of the car. Steve respected our time and the fact that we didn’t want to sit in a dealership all day. He did all our financials over the phone, we were in and out in less than an hour. We are looking to move south in a couple of years and despite the distance, we will return to Steve at Keene Jeep for our next purchase.
Excellent experience!! Super helpful and super friendly!! Highly recommended!!!
Stephen Robinson treated me with respect. He answered all my questions and never made me feel that because I am a women that I didnt deserve to be helped...definitely will go back when I may need another truck..Thanx Steve...
Phil was great at helping me get everything I wanted in my Jeep Wrangler. Once it came in, everyone was helpful and pleasant to work with in taking care of the details. Overall, a very positive experience.
Professional, fast and friendly. Had me in a car and pulling out of the lot in less than an hour and a half. Thanks for the great experience.
This is my 3rd consecutive purchase from Keene Chrysler. Brian Zipps is a fantastic salesman, rich with knowledge, no pressure or gimmicks and super friendly.Duston is also an absolute pleasure to work with. I have had all of my vehicles serviced here over the years as well and have no complaints. Definitely recommend doing business with these folks!
I had a great experience purchasing my new Wrangler Rubicon. They didn’t have the exact one I wanted on the lot so they quickly ordered mine and had it here within 6 weeks. Thank you Stephen and the rest of your team. I will be back when the Ram needs trading in.
Overall had a great experience at Keene Chrysler. I had my vehicle in for an oil change and ended up trading it for a screaming deal on a new one. The buying experience itself was kind of drawn out, but I still feel like I was paid to buy a new vehicle. Who could complain? 😁
I was looking for a new Jeep and found the perfect one at Keen Jeep. Staff was wonderful. The process what great from start to finish. I know where I will be going for the next one.
Keene Chrysler has been extremely supportive to the Keene Serenity Center throughout the years. 2 years ago they set us up with a vehicle to use in our Road to Recovery transportation program. This vehicle was involved in an accident and was determined to be a total loss. I made a call to Mike Korpi and Paul Blanchette and they quickly found us a replacement and we are on the road again. The whole team is amazing- and quick.Thank you:)
While we were just looking at the Jeeps, we were approached by a wonderful gentleman who helped us understand all about the vehicle we were looking at. After test driving and the reassurance from him the value we were getting, we decided to buy. Thank you for helping us make the best decisions possible.
Had the best experience! Phil and Dustin were both so helpful and got us into exactly what we wanted!
Always enjoy working with the sales team here. My buying experience is always smooth and hassle free. Keep up the great job 👍
All around positive new vehicle purchase experience. Never once felt pressured to make a purchase. Nobody asked the standard do you like it enough to buy it?, or whats it going to take? questions, and never had to wait for the conclusion of the mysterious conversations with a manager to get me the best deal. This held true through signing the paperwork and not being browbeaten into a warranty that wouldnt meet my needs. All of my questions were answered honestly, even when I might not have liked the answer, and it was obvious all of the staff takes pride in knowing their product and business. Looking forward to doing more business here.
I just moved to NH and stopped in on a whim. I would eventually need to trade in my front wheel drive for something that would be more practical for winters up north. I was greeted by Tim Harrington. He told me I walked in at the right time: they had deals with employee pricing! He asked me what I was looking for so I told him: a Jeep Grand Cherokee. He spent several hours with me going over options, what worked well in my budget, what I could get for my trade, answering a plethora of questions, and being so patient with my back and forth. We both had to give and take to come to terms, but he found me the car I only ever dreamt of having. Duston in finance explained each step, why, and how it mattered; making the whole process seem effortless. I got to drive my 2021 Jeep Grand Cherokee Laredo E off the lot THAT NIGHT. Im absolutely in love with my car and so grateful for the folks here for helping me see a dream fulfilled.
Recently purchased a 2500 from them. One of the most enjoyable automobile purchasing experiences that I’ve had. They worked hard to earn my business. Great group of people and would purchase from them again.
Fran Gordon provided excellent service and went above and beyond what I would expect to find me the vehicle I wanted. Transaction was fast and painless.
Very knowledgeable and helpful dealership. Extremely satisfied with the purchase and highly recommend Keene Chrysler! Thank you for all of your help, Steve!
I really enjoyed working with Phil Castelli, he is very knowledgeable and helpful. He helped me find exactly the right vehicle for me. Thank you, Phil!
Best car buying experience I have ever had. Fran was amazing and super friendly. He made the process enjoyable. Dustin the finance manager was awesome too. Will definitely recommend them to my friends.
Loved these guys. Straight shooters, no pressure, good vibes.
Great experience purchasing my truck. Fran,my sales person was very knowledgeable and helpful. Dustin in finance went over my options and helped me with the best plan for me.
Wonderful dealership left incredibly happy with my purchase! Staff is super friendly, best car buying experience Ive had in a long time.
My experience Keene Jeep was great! Friendly service, highly knowledgable, great follow through and a great sales team. I would highly recommend Brian Zipps as salesperson if you are interested in buying a Jeep.
When buying a boat, RV, or car most if not all dealerships are responsive BEFORE the sale, when they need you. Keene Chrysler is responsive AFTER the sale when you need them.
A 1 out of 10 experience it was a10+ thank you
Thank you Phil, Paul and Duston! Great hassle free experience from those who know the business and put their customers first. Couldnt be happier with the purchase our 2020 Ram Power Wagon. Thank you!
My buying experience was excellent. I travelled 2 hours to buy the used Honda Accord. Stephen shared photos and car facts over email and texts. We negotiated a fair price ( everything is available on internet) and there was no surprises. Drove up to dealership car was already to test drive and we closed the sales paperwork in less than 1 hr! Great dealership.
I just purchased a Wrangler Rubicon Diesel from Keene CDJR and my sales person was Brian Zipps. This is my 2nd Jeep purchase from this Dealer and Brian as my sales person. My special order was handled quickly and accurately and the Jeep arrived just about when expected. I recommend Keene and Brian if you have a Jeep need. I have a decent history with their service department as well and communication has always been quick and the work done well.
Friendly and knowledgeable staff. Took care of everything. The process of buying a car was painless and very quick.
Great experience start to finish. Thank you Fran, Paul and Dustin.
As always the staff at Keene Chysler was very friendly and there to help us, salesman Brian Zipps always goes out if his way to help and does not pressure you👍👍 Great communications and COVID protocols were meet all around. Dustin was very helpful also
Got what I wanted at a good price. Staff was helpful and didn’t try to oversell, have no issues about going back for another vehicle
My wife and I have purchased many vehicles over the years from many different dealerships and found that the folks at Keene Chrysler are the best to deal with. No pressure sales, very one from our sales person Phil to the owner were very professional. We enjoyed working with them so much, we ended up buying two new vehicles last week. If you are looking to deal with the best go see the folks at Keene Chrysler.Rick and J.
Phil, our men, always takes excellent care of us. I have only one suggestion, it was so cold outside we didnt get much of a lesson on the vehicle. I think the finance department should have set us up in the service area.
Weve purchased seven vehicles from KCP in the last couple years and have enjoyed working with Sales Specialist Stephen Robinson.
Had exactly what I was looking for no nonsense gave me what I wanted on my trade and was out of there with my new rig in just over an hr.. This is how it should be...
At Keene Chrysler Jeep Dodge in Keene NH has amazing customer service!The sales staff and managers had gone above and beyond to make sure I was happy with my purchase! I have been a customer for many years and will continue! The service department is the best!!
Super easy to deal with, hassle free, zero pressure. Had a great experience that I’m sure will not be the last. Thank you to the great team in Keene truly professional.
This is my second purchase from Keene Chrysler Dodge and Im sure it wont be my last! Excellent service!
Never again. 3000 worth of repairs 5 months after purcahse of used vehicle and they offered 50 dollars off of our bill. A stick in the eye might have felt better than this slap in the face. I said, never, ever again.
I discovered Keene CDJR when I was looking for a place to service my first Jeep Wrangler JKU. I was blown away by how knowledgeable their techs were especially when it came to my heavily modified, lifted jeep. After a few short months of breaking things while off roading and continuing to modify my Wrangler further, I met the owner (Mike Korpi) and the GM (Larry Monson). I eventually tired of the rough ride and bought a 2017 Nissan Titan Pro4X HD a little over a year ago.Fast forward to 2 days ago and I happened to see that they had a 2018 Jeep Grand Cherokee TrackHawk. I sent Larry a text message, went in, test drove and in typical fashion, insisted I wasnt buying anything. Yesterday I changed my mind and said to get it ready. Larry had his team take care of everything behind the scenes including all paperwork so when I showed up at 4pm, it was ready with inspection sticker, and a temp plate and I hadnt even signed a document yet. I was out in 20 minutes. Incredible! I didnt ask for a discount or negotiate at all, but was given a serious over-allowance on my trade and a surprising discount off of MSRP. Remember, this is a TrackHawk - they usually sell for $5k-$10k OVER MSRP. I couldnt be happier. Great team! Best service in the business. Thanks Larry & Mike!
My husband and I have bought alot of cars from many dealerships over the years. Keene was amazing. Phil was the best salesperson I have ever dealt with. My husband has been sick for three years. He is finally on the road to recovery and we wanted to pick up a second car for him. We inquired about a Jeep at Keene, Phil called us and we bought it. It was literally that simple. Great price, no haggling. You want leather? No problem. He even delivered the vehicle to us on his day off!!! And we live down by the Cape in Massachusetts over 2 hours away. Above and beyond. The finance guy, Dustin, was also great. Got me the rate I wanted. Instead of trying to upsell me the service contract on a new vehicle, he asked me how long we were going to keep it. I said forever and he then offered it to me, but at a lower rate since the miles would be lower. I usually pass on these, but he had some good points and he was so honest I went with it. The price was low too! I highly recommend the team over at Keene for such a pleasant, stress-free experience.
Very simple and Pleasant Transaction . I saw the exact car I was looking for within 250 miles of my house . I called to check availability and spoke to a salesman Brian. He even sent me pictures of the vehicle so that there were no surprises upon arrival. I drove 3.5 hours to see the car and it was exactly as described . There was no hidden fees and charges like most dealerships have . Tom and Larry also delivered the vehicle to my house 3.5 hours from the dealership the next day. I would recommend this Dealer to anyone.
The team at Keene Chrysler really took care of us. They were attentive and quick. Tim was very helpful throughout the process!
Great experience!! No pressure and nice people. Easy transaction! Bought a new Jeep Gladiator and ready the next day.
This is my second lease through Keene and will definitely be back again. They make the process so easy and delivered my car 2 hours away. Excellent service, solid pricing. Highly recommend Keene!
Great experience all around!! Go see Tim if you need a new ride.
Friendly service with quick painless sales . . Really good company to do business with.. I will be returning for future purchases for my companys trucks..
I have been to many different dealerships over the years but really had to take a moment to recognize the one I was in yesterday. I honestly cant say enough about the amazing people I met at Keene Chrysler Jeep! From Paul the sales manger to Phil in Sales and Duston in Finance I was absolutely blown away with the amount of courtesy they all extended us, the overwhelming amount of knowledge they had about the vehicle and the absolute professionalism of all three gentlemen. Combined they made the entire process of purchasing our vehicle 100% painless and an absolute pleasurable experience. If you are in the market for a new or used vehicle you definitely have to give these guys a call. The dealership itself is also very nice, warm and comfortable to be in as well.
This was the quickest and easiest experience I have ever had buying a car. A lot of the work was done prior to my arrival at the dealership. Good deal, great vehicle (I love Jeep) and Stephen and Dustin helped the process of purchasing a vehicle run quickly and smoothly. I would highly recommend this dealership and a Jeep!
Friendly, efficient and easy!
Purchasing our 2020 Ram 1500 night edition at Keene Chrysler Dodge Jeep Ram was by far the easiest, most pleasant car buying experience we’ve ever had. Everyone was knowledgeable and efficient and super helpful, especially our salesman, Tim Harrington. Joe and I couldn’t be more pleased with our purchase or the experience.
I am very impressed with the Keene Chrysler Dodge dealership. The salesman I dealt with, Phil Castelli, was very helpful without being high pressure, answered all my questions satisfactorily. I only stopped in to look, and because everyone in the dealership was so helpful and I felt very comfortable I purchased a Pacifica. Took a drive in it today and can truthfully say I love it. Very user friendly. Would go back to Keene Chrysler Dodge again.
Great place to buy a vehicle. No high pressure tactics and always work to get you the most money off new vehicles. Always walk out feeling good about the deal.
Very pleased with keene Chrysler & Phil with leasing my car! Thank you!
Really great experience.
Being a first time car buyer without any assistance with cosigners I was very pleased on how smoothed the process was. Not knowing much about buying a car, I felt very confident in what I was doing. Thank you to Stephen and Larry for making this experience as smooth as they did. I would highly recommend this dealership to anyone.Megan
Brian, Paul and Dustin are awesome! My wife and I have bought several vehicles (including company vehicles). Every time we go in it’s like visiting friends - well I guess we are.! You guys and the whole team have been great to us.
Great overall experience. Sales personnel were very nice and not pushy at all. Pleasant experience all around buying a vehicle here. Would highly recommend!
Great dealership to do business with. Brian is extremely knowledgeable and easy to work with. He helped me order the exact truck I wanted and kept me updated during the whole process. If you’re looking for a new vehicle, definitely go check out Keene Chrysler Jeep Dodge Ram!
I went to Keene Chrysler on the advice of a friend, and was so glad that I did. They made the purchase of my new Jeep easy, and the attention I received was great.I would certainly pass that advice along to anyone looking for a new vehicle.
This was by far the easiest car buying experience Ive had. Phil and Duston were amazing to work with and made it all happen so quickly! I would 100% recommend them to anyone looking for a hassle free experience!
I have had a great experience with Keene Chrysler since we moved to this area several years ago. They serviced my previous Jeep GC and were always excellent. So, easy choice when I started looking to get a newer GC for my wife. Never had to go to another dealership. Brian Zipps took great care of us to find us a newer GC. Was looking for a 2020 but Brian found us a great deal on a 2021 and we never looked back. Picked it up on Friday and we absolutely love it. Brian gave us a great overview on the newer features since we we were well versed on the GC already. Thanks to Brian & Keene Chrysler for a great and successful experience!
A very pleasant buying experience. My salesman Tim Harrington and Dustin from finance, made the whole experience very enjoyable. I had my disabled son with me and he was not having a good day. He was loud and quite agitated, everybody in the facility was so very understanding, friendly and accepting.I thank you so very much.
Professional, helpful, and easy to work with