Very happy with the quality of customer service this company provided me. They were very pleasant and prompt to interact with. The had no issues helping me keep my customer happy even through it was more work for them for the same pay. If you are just purchasing an item for yourself or trying to stock your firearms business, I highly recommend their product. They took great care of me and have earned a repeat customer.-Gregg
I’ve never worked here or bought products from here personally, however, my personal cell # is posted on their receiving door. Constantly get calls from people trying to deliver to this location spanning several months. I’ve reached out to them several times to remedy this situation to no avail. Complete incompetence is all I have dealt with so far. Very unreasonable for this to keep happening. It’s very unfortunate I can’t give less than 1 star.
Very poor quality craftsmanship on the A-TM stock. After waiting 3+ months to receive my stock I get what looks like an unfinished unstained high school wood shop project. On top of that it does not function as one of the parts they milled is not the same as the original specs causing the entire gun to massively shift every time it is fired. I had to put in the factory correct part from one of my own original stocks to make it a functioning stock. Buyer beware, awful product, seems very rushed and sloppy.
Susan is a wonderful person to work with. She is very reliable and eager to please, super friendly, and consistently provides excellent customer service. I highly recommend Samson Manufacturing!
Amazing service. Shipped a job to them when we were in a time crunch and they turned it around quickly exceeding our expectations!