The shelves have been poorly stocked of late. It made me feel like the store is closing.
Theyre alright as far as food stores goes, but I always get weird looks when entering with my (service, yes Im disabled) dog. Culture has many turns to go before everyone isnt a personal disability investigator.
Always great people working. Very helpful and on top of things. Thanks for doing a great job taking care of your customers.
Delightful experience many check stands open today! No wait!!
Very friendly/helpful employees.
Went to the lab there. Really fast blood draw. The ladies there know how to do a blood draw right. Really quick, hardly painful.
Hard to find things but they almost always have i come for. Employees are nice and help you to the max, which is awesome. I would recommend this Safeway to anyone in salem keizer area..
Worse ran store Ive been to. Sadly this safeway gets away running under horrible management as its north keizers only standard retail grocery option. NEVER enough staff or cashiers, never any carts or baskets it seems, busy times never seem to have any planning for. Hate when I have to go to this store. Go a bit further to Hazelgreen Roths IGA if you want ANY customer service at all.
I usually love Safeway but when I have an emergency and they say that they are open at 6 a.m. and they dont open their doors till 3 minutes after. They should open the doors at the time theyre supposed to on their website
They probably have what you need. The priloduce is generally good quality. The checkout lines though! No matter when Ive gone into this store in the last 10+ years there have Never been enough checkers and the lines Always super long. Its so bad, I generally refuse to go here unless I must.
I try not to shop here much because of the high prices compared to other grocery stores in the area but it is in a convenient location. There is a very nice lady at the pharmacy (I dont know her name but she has a big braid in her hair) that always says hi to the kids and gives them stickers.
I just received 5 star customer service from Yan, who was stocking shelves and not necessarily a front end employee, but he went out of the way when I needed one more 24 ok Arrowhead water to get the $$ deal. And Melissa was very friendly and fun to chat with during check-out while being swift at the same time. There were a lot of shelves empty of product but they seemed be working hard to get them filled. Store was clean.
I would give you guys more stars but I dont find that your cashiers should be gossiping to the other person their working with, about their customers as they are leaving the cashier and in ear shot. I looked directly back at them so its not like they didnt know I could hear them, I was hoping it would get the message across but apparently not. Is this the kind of customer service we are to expect from your cashiers? I come in each month and am a regular costumer, and I expect respectful cashiers not cashiers who act unprofessional on their shift. Gossiping can wait until their on their own time, not at work.
Just Love my Safeway. Staff is always willing to help.
We shop here once every month or two when we find good deals. The fuel points are very helpful. Overall good service, though sometimes a little understaffed. The quality of the merchandise is very good.
This is very local very easy to travel to do shopping when you dont have a car to drive to get there but its nice and easy smooth nice location !
Clean and friendly but often long wait line. Maybe they be better staffed if paid better .... Rumor has it associates make slightly over minimum wage. Ouch these are our essential workers Safeway.. Step it up
Man those ladies in floral are amazing. We had a new baby born and they made it so special for the siblings. Made them a balloon bouquet and tossed to match.....the kids loved it! What incredible ladies.....love them!
Its a good place to shop! Not to crowded and lots of options!
The cashiers are very friendly and helpful
Good prices and close to home always fresh foods and the employees are always friendly
Safeway has always been my go to store for great deals.
Love my Safeway app! And the store.
I currently get my prescriptions here and have had blood work done here as well. The wife also shops for grocery’s here as well
The man working in the bakery department was great! He went above and beyond to find what I was looking for, and it was greatly appreciated.
The neighborhood meeting spot, where friends and family shop for local sourced foods at good prices.
Its a cheap Chinese restaurant Ive been eating eat since I was a teen. I wouldnt recommend if you are sensitive to grease, its good food but deep fried.
Sadly it isnt as nice as it once was. It isnt as clean, either. So if you need to go and grab a forgotten ingredient, its OK. I use to shop it alot. Be prepared for a longer checkout time too. Unfortunately the new cashiers arent pleasant either. So its just OK.
Great Safeway, clean, well stocked for the most part, Ted is a great cashier, deserves a raise.
Need more checkers. Not that any other grocery store is better, Ive found.
Good customer service and good options.
Would feel safer if the mask policy were actually enforced, and if they brought back the one entrance, one exit policy, as clearly no customers bother following the 6ft apart rule of thumb, not pay attention to the arrows guiding traffic down aisles. Obviously the store isnt responsible for the customers behavior, but an attempt at caring about public safety from management would be nice, as of course the general staff arent paid nearly enough to deal with angry customers, and certainly arent given guidance or backup about following the above-mentioned policies.
Good selection.often sold out of certain things.but they can get really busy.friendly helpful staff.if theres a problem be sure to ask them for assistance.
Love keizer safeway i do have some problems with there produce sometimes though.
Love it....I go here all the time.... they have killer deals on 12 packs of soda pop...
I love this safeway. Very helpful and nice employees. Store clean!
Good always has been for the 15 yrs Ive been going there. Ty Safeway, although the prices are too high so use coupons . Lol
Love shopping there. They have all the things I need.
2 pm on a Friday. A good number of customers milling around but plenty of registers to handle us all, no waiting in line at all. Clean, well stocked produce with a smiley face multi-color pepper display, I just dont see this stuff at the budget stores lol. (I LOVE my budget stores !) Sales galore, I wanted to pick up turkey for a dinner and it was a comparable price with my card to any other chain. Great store.
Set up to get your food was good. The employee could be more bless to have a job or just have a little more motivations to serve. The web site should give a wizard to show us how to work the app to place a Drive up & Go order. I didnt get a lot of my food I requested on line because I dont see anywhere that the items were out of stock until I received my items in the parking lot. Other then that it would be a very good invention to continue going.
Clean placeEmployees are always niceBakery is always great too.Yummy cakes!I paid $50 for a two tier cake from here and it was so good.I went elsewhere for my sons two tier fondant cake and it was $140 and it was disgusting.
The staff are always helpful and friendly
My favorite near by Safeway. It is always clean and well stocked. The staff is friendly and always ready to help find things I cant seem to find. And they seem happy to help. I really appreciate that.
Awesome store. And you pay their awesomely high prices . But they have the best selection in town
I just moved to keizer from woodburn and the keizer safeway is a great place to shop people are friendly and store is clean and organized.
All staff are polite and helpful ty to all the staff that work there 🤗
The young guy handling my asian food kept taking his mask off w the same gloves he handled to dish out food. Then he put the sauce packets in the bag with my pot stickers. Not happy. He was not at all concerned and turned his back to me when I tried to talk to him about it.
Absolutely HORRIBLE!!!!!! Lines backed down the aisles. Only three cashiers open and one of the self checkout kiosk was closed! Terrible customer service!
Convenient location right on the bus line. So its easy to come and go from here for ones shopping needs.That the restroom facilities are open and available for use is such a good thing as well.
Lazy with enforcing mask policy put employees at risk and allow employees to wear mask improperly or none at all in the backrooms, bakery, fresh cuts, or during any night time and early morning shift before the store opens.Wear mask over your nose Marty the Checker and Nate the Night Crew as well as Cory from Bakery not wearing one at all during his shift until the store opens possibly contaminating the donuts in the morning.How do I know this? I work here.
Great sale, cashiers are very courteous
Friendly staff well stocked shelves. Deli staff the best.
Its my favorite shopping store for food and I also love the Starbucks inside safeway 😊
How the staff and everyone treats others is downright foul and unbelievable.I’ve had multiple issues concerning staff, pharmacy staff and everything in between.I can’t begin to understand how they talk to customers. I won’t be returning.
Why put the disabled carts to ride clear across the building from the disabled parking spaces? You have to manage to get from literally one end of the store to the other, might as well not even have those parking spaces.
I like Safeway say encourage mask-wearing and social distancing theyre also very courteous and making sure not to handle other people merchandise or cards as little as possible
Had everything I needed and very helpful.
Good selection.
Great went in for starbucks and the elusive shaken brown sugar oatmilk drink, all starbucks inside stores such as safeways and fred meyers have the drink readily available,
Not the best Safeway that I have been to. South Salem definitely had them beat. This location has an old, dirty atmosphere to it. There selection of items is small compared to other locations. Good luck finding staff to help locate an item you want, and if you do, they will likely be in a bad mood.
Safeway was fine on this visit but I always have to check my receipts because I get over charged for items on sale and if i load it on my just 4 U app. Its pretty much monthly when I do major grocery shopping. Just a heads up, keep your eye out on what you were supposed to pay.
Gotta always love Safeway. Customer service is always great and the lines are always moving fast. Love this Safeway.
Great customer service, friendly employees. Have all your house hold needs. But high in price!
The store is nice but the deli leaves a lot to be desired. The food was cold and old.
Only thing holding Safeway back from 5 stars every time for me is the lack of open aisles and the bottle neck at checkout this creates. Otherwise everyone is helpful and the store is clean and organized. Thanks!
Everyone very helpful and friendly at this store
Safeway carries items Im not able to find at other stores.
Very busy today, but, the folks working kept the lines moving cheerfully. This store is always clean and products are well stocked.
Good food supplies, may be low on paper goods, but that happens everywhere. Friendly and courteous. Have driving carts for the mobility challenged
Best looking/cleanest of all the Safeways
Safeway is Safeway. Kind of expensive and not enough checkers
Was not busy I was able to get in and out quick
Everything was in stock. I couldnt believe my eyes. I would have given 5 stars...but they need more checkers
Very nice clean store very help crew.
Everything in the sale ad was out of stock. I cant say I was too jmpressed
Safeway is great! Friendly staff - cant beat ot!
They had what I needed, was easily able to check out even though it was a busy time of day. Store is clean.
Nice place to shop.
Nice people good store, a bit higher on pricing but you get what ya pay for..
A very nice bakery!
Ordered online. Not always user friendly
They let a guy gut in line at the deli and it ruined my night fortunate I am to have had anger management in my past or that rude guy would have left with a black eye or worse
Things are double the cost here of what a regular grocery store has your better off shopping at waremart for the same items so if you want to spend 2 or 3 times as much for cheese or anything simple come here .... its way overpriced everything and the sales make you buy multiples to get deals
Much better compared to previous trips! Shelves more stocked, ready to eat options readily available. Was in the store for 30mins+- and 9 put of 12 employees (trainees not included) greeted/offered assistance. Store was clean despite holiday reset in process. Hot case was full and ready. Much improved over my last visit or 2. Renews my sense of hope that atleast we can eat while we wait out the current situations of the world. Good job Safeway! Way to bounce back....
Like always you guys have never gave me or my mom bad service. It a joy to shop at your store
Clean and convenient. Excellent service.
Lots of options and yummy hot food
I have been looking for a favorite seasoning that I use for my chicken strips that I could no longer find at the other stores where I was shopping. I dont have a car and use public transportation. I was able to check at Safeway on River Road in Keizer and found what I was looking for. Might spend more shopping time at Safeway in the coming months
Always has what you need at an affordable price. Staff are very friendly, helpful and knowledgeable.
Its a Safeway. Ran in for some deli food and a bathroom break during a picnic. As busy as always.
Sold out of almost everything.
Took my son for a walk in covid vaccine. He was in and out in no time at all!❤
Its a safeway, staff seems a little rude but its clean and they always have what I need.
I was doing my shopping and errands today. I stopped by the bank and withdrew some money and continued to Safeway on River Road. I was tired and not paying attention due to working 58 hours last week. I had put the envelope with the money in my vest pocket and when I answered a phone call it fell out of my vest without me noticing it was gone. I finished my shopping and continued home. After putting everything away I fell asleep in my chair for a while. When I awoke I realized I needed to put the money away and reached for my vest. It was not in the pocket and not to be found. I resigned myself to the fact that I had lost it and no one else was to blame. I called the store and was surprised to find out it was turned in to customer service. I returned to the store and was told that a courtesy clerk named Matt had found the envelope and turned it in. I pulled out some of the money and put a message on the envelope to thank Matt for his honesty and his reward was inside. Then I spoke with Jessica and explained what had happened and to please give the envelope to Matt along with my thanks.NICELY DONE MATT !!! Enjoy your reward! Happy Holidays!
LOVE this Safeway. Always have what I want and reasonable prices. I go out of my way to go to this one.
Everybody that work there seem to be very kind and very helpful I got in got everything I needed. Ill check out with dream got in and got out. Very kind and very helpful.
Great store and great people who have a great attitude!
Employees are very helpful! Thank you!