Great experience at sleep experts Keller. Kenny was our sleep expert and provided a through and detailed review of all options. No pressure to buy and found many ways to get us a great deal. We ending up making a purchase and are eagerly awaiting for it to be delivered.
Excellent customer service and passionate about what Kenny does in the industry. Explained thoroughly about how important a good nights rest is and was patient and understanding in our questions. Highly recommended.
Kenny was absolutely wonderful! I was very picky about my purchase and the price. And he found the perfect mattress for me. And found one that would be delivered in the time frame that suited me. Great job Kenny!
I’d advise talking with Amber she knows her stuff and she’ll get you what you need even if you don’t know exactly what your looking for. She got me squared with a comfortable mattress that was in my price range. Amber was very patient, not pushy like some sales people you get which is nice and was really friendly. I’d never been to Sleep Experts and it was a good experience they got what you need.
We had a great experience thanks to Kenny and his excellent customer service. It was a pleasure to meet him and get to work with him on finding the perfect mattress for our guest bedroom. Kenny was friendly, welcoming, and won us over with his charismatic personality and his knowledge about all of the products. We appreciate your hard work to find us a great mattress for a great price. Highly recommend!
We had the best experience shopping for a mattress at Sleep Experts. The salesman was very kind and helped us find the right comfort level and right price level. We are thrilled with the mattress we picked out.
Mike was great! He helped us better understand how we sleep and the best mattress for us. We came in thinking one thing and left with a better option and feeling very good about the decision. He really took the stress out of trying to choose from so many options.
Kenny was excellent to work with! He was very patient with us as we tried out a few mattresses a million different times. Even the pillows! He was very professional and talked us through every step of exploring the mattresses and the prices. He was honest in his opinions and very knowledgeable about every mattress in the store. He complimented our kids and how well behaved they were, which is always so nice to hear. He even gave them mini Purple mattresses as a little gift. 5/5 stars!!! Thank you Kenny and Sleep Experts for such a wonderful experience.
Great one on one customer service from Kenny. He was kinda fun to do business with. You can look through these reviews to see what others say about him. Hes awesome. The only thing that sucked was they didnt have the mattress in store to take home the day we bought it, which was yesterday. I dont know if that is common at mattress stores. There is also a $59 delivery fee which really sucked. There shouldnt be a delivery fee. Im buying your $2000+ mattress, I shouldnt have to pay a delivery fee on top of that. That is the reason I left 4 stars.
Excellent experience with Thomas. It was so nice to be informed about the products and understand what I was purchasing. Thomas is a great salesperson and he knows his stuff. I would definitely buy from him again. Delivery and set up was on schedule and they guys were polite. Very happy with the whole experience.
Kenny made the selection and purchase experience very comfortable for a couple seniors whod not shopped beds for well over a decade. He was informative, patient, and attentive without being obsequious. And kudos for his after-sale follow thru.Thank you Kenny!
Great experience! Kenny was very knowledgeable and patient in helping us decide on what we really wanted/needed. We never felt pressured either. Thanks Kenny!
Staff is nice and friendly. Doesnt try to force you to buy one curtain bed. Fascinating sleep expert mattress finder. Great store all and all
We just had a great mattress buying experience with Kenny. He was knowledgeable, informative, and patient as he guided us through the process without being pushy and being respectful of our budget.
Kenny was very informative and I feel great about our purchase. We would definitely recommend going here for all your mattress needs.
Weve lived in the area for years and decided it was time for us to find out which mattress fit us. Kenny was super helpful and made sure we knew all of our options. Definitely recommend this store and especially Kenny.
We enjoyed our experience with Kenny we would highly recommend him to our family and friends his customer service was excellent very professional and he knew his stuff thank you
Kenny was so helpful in what we needed. He found us the right mattress, at the right price!! I highly recommend Kenny for your mattress needs!!! Once again thanks Kenny!!!
Kenny was very welcoming and informative. He has excellent knowledge of his products and is very patient and personable.
Kenny’s service today was exceptional! He was easy to work with, informed and provided me some options I had not considered. There is no way I will take my business to anyone else. Thank you.
If there were more stars, we would give them. Dont Buy Online - Go See These Experts. Showed up on a weekday evening. Kenny Petersen, the Specialist there, apologized that the store had just closed, but he would stay because he loves helping people. We declined and said we could come back on another day, but he insisted it was no problem and he would love to help us. That he did. He guided us through their Expert Match system and through actually trying all the beds matched to us and the one we almost bought. We had been shopping online and would have absolutely purchased the wrong bed. Kenny helped us find the perfect bed, then saved us almost $1,000 over what we would have spent. Thomas Messinger helped us finalize the purchase and scheduled our new bed to be delivered in less than 2 days. Together they applied another sale to our order and saved us an additional $100. Highly Recommend you visit this store and see for yourself. Great Job Guys!!
Had a great experience working with Kenny this week in upgrading our mattress. We have been to this location three times over the last ten years purchasing mattresses for our family. Highly recommend them!
My wife and I had a very good experience! It was our first time at Sleep Experts! we prayed that the Lord would guide us to a good place... that was experienced with mattresses and the gentleman that helped us was a Jesus lover and was very accommodating and intelligent and knew exactly what we needed! Kenneth Peterson did a GREAT JOB! Thanks again!
Such a great experience! From the moment we walked in Kenny was welcoming and informative. He was patient and kind. The store was clean and inviting and made it easy to test out multiple mattresses. We had been looking for a mattress for a couple of months, and felt as though Kenny was top notch. If you need a new mattress I highly recommend Sleep Experts and Kenny.
Just bought or first bed! Kenny Peterson was outstanding on helping us find our perfect match. We had been to a couple stores but by far he spent the most time helping us figure out what would be perfect for us! Great customer service got us ice cold water got to try different beds! Couldn’t ask for better customer service or bed! Plus great prices saved near $500!
Kenny is very knowledgeable. He is patient and very ably walked me through finding the right mattresses for my family. There was great advice all around - from comfort to value for money. Thank you for not being pushy.
We went in just to look. Our Sales person, Thomas was amazing. He took time to answer all of our questions and concerns. We bought our new mattress/Frame.Congratulations Sleep Experts, for having Thomas to represent your company
I purchased an adjustable bed at Sleep Expert this week. I really appreciated the way to determine the correct mattress for my need. Then I was directed to several choices and a variety of prices. No pressure to buy or pushing a particular brand. Very pleasant shopping experience.
Kenny was easy to talk with and very informative. He answered all of our questions, and explained everything. This will be my first stop the next time I buy a mattress, pillow, adjustable base, or box spring.
Excellent customer service. Kenny was extremely helpful and knowledgeable to help us get what we needed. Were coming back again to see Kenny for sure!
Kenny did a great job helping us find the right mattress for my son.
Thomas was great! He gave us a great deal and the perfect mattress.
Great buying experience with no high pressure sales. Highly recommend.
From the moment we entered the store, our salesman Kenny Peterson was fantastic, guiding us thru the whole process of choosing a mattress. Plus he shared valuable insight on the different choices, and answered all my questions. Within an hour we felt comfortable making a large purchase from Sleep Experts without further shopping, and happy to announce delivery occurred on-time and smoothly today, four days after purchase. Kenny exceeded our expectations and we’d certainly recommend others to this store!
Melanie from the Keller was absolutely amazing in helping me. I walked in 15 minutes before close and continued to give me great service long after closing time. Her knowledge and positivity in helping me purchase a mattress made my experience that much better. Thank you Melanie and Sleep Experts.
Thomas is an excellent no pressure salesman. He knows the mattresses, giving us the information we needed without feeling like he was trying to upsale us every chance he could. We bought our mattress here specifically because Thomas wasnt pressuring us.
Melanie was a joy to work with. She was very knowledgeable and helpful in assisting us in selecting the right bed and bed frame. I would definitely refer out to my friends and clients.
Kenneth was very helpful and was not pushy. He spent as much time as we needed to answer all our questions and really tried to make sure we purchased the mattress for that matched our comfort needs but took into consideration the cost to us as well. Highly recommended if you’re in need of new bedding.
Cannot recommend Melinie enough. She was patient and understanding of our needs and budget. Knowledgeable about the differences and what mattress would suit us best. Vibrant personality that made us at ease. Would recommend.
Great customer service. Getting my bed delivered the next day after purchase when I thought it might take a while. Very pleased.
My wife and I had a great experience with Melinie! She was very positive, detail oriented, stayed within our price range and took her time to walk us through the delivery process even though it was well after the store closed. Ask for Melinie!
My salesperson was very knowledgeable and took care of all my needs. She made my experience above my expectations!!! There are still good people that take care of the customer which gives us hope for a world with such hate!!!
Kenny gave us outstanding customer service and went above and beyond to help us pick out the perfect mattress set up. Highly recommend going here!-Oscar and Kat
Shopping for a new mattress is so difficult, but Thomas at Sleep Experts was awesome. I looked at 2 other stores, but returned to Sleep Experts to make my purchase.
It was an amazing experience! The sales rep Kenny was amazing, he listened to what I had to say and didnt try to oversell. He really took care of us. Also, I found a lower price and they matched it. I am a happy customer! Best customer service experience I have had in a long time.
Thomas and Melenie were very helpful and knowledgeable. We tried out probably 10 beds and they never made us feel rushed or got impatient. Thomas took the time to explain every bed to us and the benefits and differences in each one. He explained the results of the test bed and took us to test out a variety of beds based on those results. He took notes of our feedback for each bed we tried and helped us narrow down our favorites. He worked with us on pricing and we feel like we got a great deal and a great bed. We cant wait to get our new set and are looking forward to finally getting a great nights sleep.
The store representative was very helpful and patient.
I went in looking for a new mattress and was assisted by Kenny. He was very helpful and knowledgeable. He also went the extra mile and called around to other stores when he did not have the mattress I wanted in stock.
Kenny was extremely helpful finding me the perfect mattress that fit my budget. As a first time mattress/bed buyer it was a great experience and would highly recommend using sleep experts Keller if you are in the market
Great place to browse, shop and find a great mattress at great prices. 10/10 would recommend. This location has a cool little mattress thing that reads your body profile and shows what bed you will feel the most comfortable on. Check them out “Kenny” was our salesman
Melinie did a great job helping us select a mattress. Highly Recommend!
Kenny was so helpful, and was very attentive to my 9-year-old daughter who was picking out a mattress. I highly recommend this store.
Kenny Peterson was GREAT! Very informative, not pushy, and provided plenty of options. I will definitely recommend him to others.
Melanie at the sleep experts in Keller was awesome! I highly recommend working with her to find the best mattress for you!
My wife and I were looking for a mattress and had a wonderful experience w/our shopping at Sleep Experts!The salesperson by the name of Kenny was extremely pleasant and by no means pushy for a sale at all.The entire experience was great and highly recommend this store asking for Kenny would also be a great idea.Will not be dissatisfied at all!!Excited now for the purchase!👍
Great sales and delivery team. Good follow up and great communication of delivery time. A1 service and very fair price.
If you want a non-pressure excellent mattress buying or just trying out experience, go see Kenny at Sleep Experts in Lake Worth. Kenny is awesome! Hes such a nice, respectful, friendly, and professional guy. Hes not just in it to sale a mattress...he genuinely wants to help you find the right mattress for your sleep and budget. He knows how to treat a lady...Ill recommend him to everyone I know!
I had a great experience testing out all possibilities for my future sleep. Understanding what type of mattress to look for based on my needs was so beneficial.
Awesome service, incredibly knowledgeable staff, a pleasure to do business with! My wife and I were looking for not only a new bed, but someone that could understand our circumstances medically and advise us on a solution, fortunately, we came to the right place. Not only was our salesperson knowledgeable on her product, she was also well versed in medical complications!
Buying a bed for my mother. Kenny, our salesperson, was very knowledable, helpful and was able to fulfill our needs.Will buy our next mattress from Slerp Expert.
Every salesman should take lessons from Kenny. He was funny, knowledgeable, helpful, and not pushy. After we had visited another competitor, we found this store and I’m sure glad we did. Thank you, Kenny.
Kenny was an amazing salesman! He is very helpful and knowledgeable, he went out of his way to make sure we got the best deal possible! Excellent experience.
This is my first house, my first time buying a set of beds for my family. I shopped around for weeks kept getting really high ridiculous prices & rude customer service. They “knew what I needed but never explained why I needed it” before going to this location another sales rep also told Me I had to pay over 2K. “ no way around it, but I was getting a really good deal”.Tried around some more & nothing, I finally decided to try another location with the same questions and Mr. Dean was very straightforward very helpful and knowledgeable about would best fit to match my budget & I didn’t even have to downgrade. I was able to get all three of our beds within the same day for far under 2k and even a few add-ons this location is very clean and they are very professional. I didn’t feel hounded for an upsale. I would recommend! 10/10 thank you guys so much!
Received outstanding customer service from Melini Torres–Moraga at the Keller location!
Melinie was very helpful, knowledgeable and listened specifically to my needs. Im looking forward to enjoying my new sleep experience.
Kenny was awesome! We went around the world and back again while looking for the right one. Thanks Kenny!
Very polite and professional I was dreading buying a mattress it was super easy:)
I actually was looking for a full size mattress for our guest room and used their texting app to chat with Melinie. She listened to my parameters, and quoted an offer on a mattress & foundation that I couldnt refuse. Then I went into the store and she was extremely friendly and helpful. We got to try out the mattress and explore our options. We were checked out within 30 minutes and on with our day.
Sleep Experts in Keller, TX makes you feel as if you are at a sleep boutique. Not a large place, but has everything you need. Our salesperson, Melinie went out of her way to make sure we got what we wanted.
Thank You Kenneth for your great customer service and helping us purchase our new mattress & pillows! We look forward to getting a good nights rest! Your patience and knowledge were greatly appreciated!
I visited the location off of North Tarrant Parkway and was greeted by Melinie Torres-Moraga. She offered me top notch customer service and made the buying process a meaningful one. I wasn’t suppose to receive my mattress until tomorrow, however it was even delivered a day early. I am going to sleep like a baby today. Thanks Melinie for a great experience, you are appreciated😀
We came in not really knowing what we wanted just that we were tired of waking up in pain. Thank you so much for helping us find the best bed for us!!!
A great shopping experience. Buying a mattress is not easy, but Kenny made it seem easy. Great customer service
Kenneth was great. He first put us on a bed that find your comfort level for 3 minutes. We went in looking at/for a temperpedic but he showed us that plus 4 other beds that fit our comfort and we ended up buying a different mattress from our original intention. It was a cooling bed also and actually more comfortable then the temper. He was not pushing the more expensive mattress he had us lay down several different ways to find the best mattress for us. I will and would recommend going here first we went to 4 other stores before here and all just pushed the temper pedic. It was a great shopping experience wish we would have started here first would have saved time and 3 weeks of shopping and avoided pressure sales.Great job Kenneth and sleep experts
Great friendly service by a very knowledgeable sales person
Ken was the best from greeting to putting us on a test mattress for 3 min that finds your best type. We were there to buy a temper pedic. He showed us several mattresses and prices that fit our comfort and ended up not buying a temper pedic but another brand that had the cooling and felt super great laying on it.Outstanding salesman ship was not pushing higher prices bed would 100 percent recommend going here first before anyplace else. We went 4 different places nobody did what he did.
We’re expecting our mattress this weekend and are so excited. Kenneth was extremely informative and made our whole experience easy and painless. Thanks again!
Our salesman was Kenny and he took the time to show us every mattress that we were looking for. Also he went through about 6 different pillows to make sure it was to our liking.
Kenny was a great help!
Was very pleased with all the help and explaining of different mattress.
Great place to buy a mattress! Staff very friendly and knowledgeable. Definitely recommend
On our second visit we worked with Melanie & she was able to help us make the right decision for making our purchase.
I got what I wanted and the sales guy was extra nice
Kenny was great! Usually when you go into a place like this, you just get the impression that all they care about is getting your money. Not here. Kenny was very knowledgeable about the products and shared a lot of insight. He asked questions to help determine our comfortability and understanding on what we were looking for in a new mattress. The diagnostics tool they have in-store is some pretty neat technology and provides you with a list of mattresses that are recommended for you specifically based off of your height, weight, preferred sleeping position, etc.. I think their name speaks for itself, and rest assured, the Sleep Experts will have you sleeping like a baby with a newfound love for your bed! Were super excited to be receiving our Purple mattress with adjustable base, and so ready to finally get a good nights sleep and wake up feeling well-rested and pain free! Thank you Kenny, and thank you Sleep Experts! 😁
They were very helpful and thorough at explaining the different mattress options that would suit our needs. We found a comfortable mattress for a good price.
Kenny Petersen was the best. I highly recommend working with him. He helped us out a lot and was very receptive when we needed further assistance. Thanks Kenny.
I was so pleased with the sales person DeVonna. She did an incredible job, and offered me the best price. She was so polite and really cared about helping me purchase what I needed. Thanks Sleep Experts!
We purchased our last mattress at Sleep Experts and had such a good experience we decided to go back for a 2nd mattress purchase.Our associate Melanie, at the N Tarrant Prky store in Keller, Tx, was more than knowledgable about her products and went the extra mile in Customer Service.If the quality of the mattress we purchased matches the quality of our previous purchase, we will sleep well for many years.Thank you Melanie and Sleep Experts for providing an all around delightful experience.
Great experience in helping us select the right mattress! We’ve been through this in the past with other stores and made mistakes so we were really happy to get help in deciding!
Kenneth was amazing. Made sure we were comfortable with our purchase. Very friendly and excellent service.
Kenny knows his beds and was able to kindly help us discover which one was best for us.
Kenneth was very knowledgeable and helpful. The staff took the time to help us make an informed decision on our purchase. 5 stars!!
Great service, was in and out in no time!
Kevin was so helpful! He walked us through all of our options and really helped us narrow down what would be best for us. You can tell he has extensive knowledge about how mattresses are constructed and how that impacts your comfort. Best experience we could have asked for!
Purchased a new mattress for our RV. The process was quick and easy! Will definitely purchase from here again!
While away from home I was able to order mattresses and box springs, for a guest room bunk bed, over the phone. Very easy process and they will be delivered and set up the day I return.
We had no intentions of buying a mattress from Sleep Experts when we visited this Keller store. The Store Manager (Kevin) was especially helpful and assisted us making an informed decision. We opted for the home delivery service which included removing our old mattress. The Delivery Service arrive on time, installed the mattress and removed the old mattress in just a few minutes. This entire shopping could not have been easier ... almost pleasant!
Melleni was delightful and knew her products, prices, and perks for each different mattress brand and frame. She spent about an hour with us and we left knowing what we wanted.