The best experience and honestly the fastest! Tesha was awesome and Kevin the Finance gentleman was AMAZING! I highly recommend them and will recommend potential clients. Thank you for helping me get my daughter car. We love the over all experience. Excellent customer experience...The entire process was super fast!!!

Steven helped us get a tag on the truck we wanted to buy for a test drive and also helped us get the owner in on some fair negotiating for both parties. After agreeing on price We went and got a cashiers check and we we’re out of the dealer within 10 minutes and rolling down the road. Excellent experience for used car buying, fast and efficient! 10 out of 10 would recommend. Ask for Steven!

Steven was fast to reply to my request online and checked inventory for the car I wanted, unfortunately they didnt have it but he showed another car in my price range. The cars pretty much sell themselves. Decently priced vehicles, fast and friendly service. I recommend this place if your looking to buy in cash and fast, I think the total time we were there was an hour. 100% recommend.

Very pleased with the service provided to me and my son. Steven was our salesman and he was straight forward from the beginning. Never gave us the run around. They were able to work out a great deal that fit my sons budget!! We will definitely be purchasing future vehicles through these guys!

Steven was incredibly helpful and straightforward from the beginning. They were amazing!

Steven was able to get us into a car, quick and easy! Go see them they’ll make it work!! We’re very happy with our purchase.

The service is poor and terrible. I applied, sent my documents and they never replied. They asked for bank statements and they didnt answer me anymore. Neither by text msg nor by email. What have you done with my bank statements? Erin Nall has stopped responding to my messages. Do not buy from this store, apparently they are not to be trusted. And they are arrogant.

These guys are AWESOME. Thank you to Heather and the team for helping me out with a recent purchase. New to the US having recently relocated I was unaware of the process - everything was handled smoothly by the team, turned up on a Friday, quick test drive, made payment and picked it up 24 hours later. Car was a great price, great condition - extremely happy with Cherati. Would highly recommend Heather and the team and will certainly be back for any future vehicle requirements! Thanks, again!

Couldnt have asked for a better experience! Steven and Erin helped me with everything. No haggling, no surprises and best of all i got the perfect price. Love my new car! Definitely recommend.

Well, they are arrogant and liars... I told you I didnt know the APR and that I have friends who had a 4% rate, and I ALSO told you I KNEW THAT THIS WAS NOT POSSIBLE IN MY CASE, Or you didnt know how to read ? And after that you didnt answer me anymore. Your service is bad! You made me waste time waiting for your answer. He could have given me a simple answer or even said he didnt want to sell the car. Anyway, do not buy from this store if you want to buy a car from educated and professional people.

I was shopping around and calling different dealerships to find the truck I wanted, most of them was horrible at following up but Steven had great communication and was consistent. To top it off he did me the biggest favor by dropping off my tags when they came in knowing my work schedule was crazy!! He made this process extremely easy!!!

Erin Nall was very helpful with my search and even though I didnt end up buying from there I would definitely send friends or family there!

I had a great experience at Cherati motors. Tesha and Aaron were a great help on getting my 2015 Scion tC. I recommend coming here and getting you a car or truck.

Cherati Motors gave me a great deal for my car and the staff was incredibly friendly and helpful. My car salesman, Stephen Pardo, even discussed great places to eat after the purchase. Two thumbs way up!

The experience was awesome. The SUV was priced right, nothing hidden and best of all, working with Steven was unbeatable! This should be your first stop when car shopping.

Steven was great! We came looking for our car after visiting several companies. The crew got us into a great car, and far exceeded our expectations. Steven was a pleasure to work with, and kept everything real.

My experience with Cherati Motors was awesome. Tisha was the sales person that I dealt with and she was phenomenal!!! 😎

I was looking for a vehicle and I went to the dealership next door originally and saw a car that I liked but had some issues then I went to Cherati and I found the same vehicle for a better price and it was just better overall. Rick and Aaron are awesome, they both were very helpful today and they were both very busy at the same time but did everything they could to make sure we got what we needed. They both were full of energy and we did not feel pressured into buying at all today. I recommend this place to buy a car, it has good prices and nice vehicles.

I worked with Aaron Grovey & Steven. Both men were honest & straightforward about everything. I enjoyed my time buying a car from those guys. I would advise anyone to go to Cherita Motors.

Steven and Aaron were amazing! They were great wholesome people and I will buy from yall again!

Terrible, unprofessional place. I found the car I wanted on CarGurus and emailed to see if it was still available. I was told yes. I called the next morning to double check and make sure. I was told yes. I came out, did a test drive, sat down to do all the financing paperwork and 90 minutes later I was told that the car I wanted was actually not available because an employee had put down a deposit the day before. Then they tried to bait and switch me to a different car. Unprofessional. Look elsewhere.

Best dealership in Keller. Very nice people. Professional and they will get you in a vehicle. Highly recommend this place. Don’t go to callahans beside them. They are trash.

Steven helped me get my daughters 2015 Chevy Cruze. He helped me look at a couple of cars before deciding on this one. No pressure on the sale, just very accommodating. Check him out.

Just bought my sons first car - a 2010 Chevrolet Impala and he is so excited. They were willing to work with us regarding the down payment and monthly payments and Aaron got us a great interest rate. Not only were we in and out in minutes with the paperwork but they washed it and fill up the gas tank. I would definitely recommend this dealership to anyone looking for a new/used car. Thank you so much for making his 17th birthday special!

Salesperson Steven was EXTREMELY helpful and honest with the purchase of my vehicle! They were all fair, straightforward, and accommodating. After having several bad experiences with the larger car businesses, I would recommend Steven and the whole Cherati crew to help anyone with their next used car purchase! My husband and I feel like we left with a great deal on an SUV, AND we made new friends. Thank you, Steven et al!

I want to thank steven pedro for everything big shout out to cherati motors for giving me my chrysler 300 hemi on the same day I hope this quote the big bosses see that everybody in charati motors works very hard and deserve a raise and bonuses for there services especially Steven and his boss and this is Orlando Ayala I will be back once I pay this off for another vechcle shout out to Dallas fort worth and everybody working for charati motors I hope this review highers yalls pay and puts a smile on yalls faces when the same smile I had when I got my chrysler 300 hemi 2010 thank yall so much and big shout out to Steven pedro you the best big homie 💯🌎

Went there today to look at cars and when I first got Steve came up to me and helped me with everything I needed and answered all of my questions. Went for a test drive and liked the car so decided to purchase the car. The buying process was made simple from the help of Aaron. Most definitely going back if Im in the need of another car.

Very knowledgeable very helpful and if you know what youre doing at a car lot they will not play games with you because they respect that you know something.

Took my brother in-law last week to buy a car. No pressure and friendly staff. Reasonable prices and they had no issue getting the financing taken care of for him.

Bought a beautiful car and the sales personnel were so easy to work with and not pushy. Made you feel right at home. Definately recommend!

Just had the best experience w Cherati Motors. Sales staff was wonderfully charming. Finance staff was an excellent communicator. My son was purchasing and financing his very first vehicle on his own and terrified to do so. Cheratis team couldnt have made it more comfortable for him. 10/10

Aaron Grovey was really helpful. He got me in and out with friendly service. He went above and beyond to help me get what i need.

Steven was so nice helped us out so much and so nice.

We got a good deal on a 2015 VW Tiguan for my wife. Good people and good service 👍

I had a really bad experience at this lot. First, they sold the car I was making a deal on right out from underneath me. Then I tried to purchase another car and I noticed it had three bald tires on it so I ask the managet to make it right with either new tires or a better price( they were already asking a higher than average price). And he refused. I offered a fair price and he refused. I will never do business or refer anyone to this company. Bad business. Oh and I had cash in hand.

If you’re looking for affordable & reliable prices i most definitely recommend this place, Steven was able to get me up & running on a awesome car🤗

Just bought my 2014 Camaro with no hassles. Everything went so good and smooth. Rick and Aaron was soooo good to me, I was in and out. All of their cars are very well kept and with good mileage. If you guys are wanting to get a car from them don’t be hesitant!

First time buyer from this car lot, great customer service! Workers were extremely friendly. Any concerns we had about the vehicle, they took care of. Super great experience, would definitely recommend!

Let me say first of all that the co-owner Aaron and saleswoman Tesha have bent over backwards for me in order to get me into a vehicle the first vehicle I purchased had major issues and led to a blown head gasket after being in the shop multiple times at their expense Aaron gave me the option to wait for the car to be properly fixed at their expense or they would replace the vehicle with another one. After looking at several Vehicles one of which had some concerning noises and possible mechanical issues Aaron told me run Joseph dont buy anything with engine noises! This team is truly concerned about ensuring that their customers are getting a quality product and they do not intend to sell anything with major issues if you bring it up with them they will steer you towards something else on the lot just to make sure that you are not going to be encountering major issues. They have been nothing but completely honest and respectful to me and my roommate. They did not have to do anything that they have done for me they did it because they believe in treating their customers the right way. Now on to some of the negative reviews and complaints that I have seen on here, I can honestly say those reviews are either from people that are extremely picky and wanting a brand new car at a used car price or those people are not telling the entire story. My experience would dictate that those people that have posted negative reviews or complaints on here are simply trying to find something to complain about in order to get a better deal or get a discount. These are used cars with the stash try so hard is to make sure that they are reliable and that they are advertised accurately. The vehicles are first come first serve so if you dont like the fact that a vehicle sales and you dont put a deposit down that is not the dealerships fault. I would not hesitate to buy from this company again. I will be using them again in the future when I need to. Like I said my experience with Aaron and Tesha was amazing. I ultimately ended up in a 2017 Jeep Compass and I love the car. I have no problems, I drive for doordash and GrubHub for a living in the vehicle has been perfectly reliable and Ive already put almost 200 miles on it in about 2 days.

After working with the manager Tisha, applying and getting approved for a SPECIFIC vehicle, we were told we could come in the next day to fill out the paperwork and get the car. The next morning, the manager Tisha, texted and asked what time we’d be arriving and I informed her I was on the way there and would be there within the next half hour. Upon arriving at the dealership, they decided to let someone test drive the vehicle and then still let them purchase it even though we were there ready. They even had the audacity to try and get me to look at other vehicles. So unless you have cash in your hand at the dealership, right at open, and nobody within a 20 mile radius, don’t count on good service here. Complete joke and a waste of time

First time buying here and I was happy with the purchase from there. A few minor defects with the car I addressed with them, and they took care of it for me. From my experience not a lot of small dealerships would have done that. So I give them 5 stars.

This is the third car Ive bought from Cherati motors over the last 4 years. I bought one for both daughters and just recently purchased a truck for my personal use. If I trust these guys to put my daughters and myself in vehicles then you can too. They are straight up honest, fair, and do not ever give you the run around. I love my truck and my girls are still driving around in their cars Ive purchased from them. Aaron, JJ and the crew are all trustworthy and are always looking to give the best quality vehicles at a fair price. I definitely recommend checking them out. Its hard to find a decent car dealership that wont take advantage of you. Cherati Motors is a dealership you can count on to take care of you.

This quant car lot has a lot to offer. The car selections are good and wide in range. The car purchased from this dealer was a 335i BMW. The interior and exterior were both almost flawless. So it was a good buy. The mileage was lower than any others in this area, so this car could not be passed. The staff is amazing, bubbly and friendly. I was surprised to see the that level of care The car runs great, but some repairs were needed after taking the car to a BMW dealership, totaling around $6,000.Still, I would not hesitate to do business with Cherati in the future. I should of done my due diligence in being more detailed in the inspection of my purchase.

A good place to find your next car. I found my car information on Car.com and contact them. They provide a good deal and really efficient paperwork process. JJ and Aaron are really friendly. Recommend this place.

Kristyn and the staff really took an interest in helping us get a car for a first time car buyer. These folks will tell you exactly what you can and cant get and will take care of you - they are fair and honest and fast. Highly recommended.

Cash only dealership. They dont finance. The 500 down is a lye.

I came in from southeast Texas to get a car, and I am happy I did. JJ and Brittany helped me out well. The car runs great, and the previous owner took very good care of the car. Thank you all at Cherati, and I plan to do more getting cars there in the future.

Aaron is a great dude. Hilarious and very personable. Hell hook you up. The car we bought has some minor-to-moderate issues, but thats to be expected in a 100k mile car. Everything was above board, and Aaron did what he could to fix up a couple of those issues, which we are very grateful for. Great deals, great service.

The team was completely awesome and helped me find the car that fit me the best!!! Definitely recommended buying a car from these guys! Professional workplace with a family style atmosphere.

Excellent customer service, great pricing on pre-owned automobiles, SUV and trucks. Highly recommend Cherati Motors for your next pre-owned auto purchase. Ask for Sia or Grant.

This is a very decent dealership that deserves recognition and business. I hope they grow big because from my experience this is the best dealership I been to yet. And Ms. Tatiana is very wonderful and great at helping you get a car no hassle or worries and will work hard to make sure you get what you need and want to get a vehicle. She deserves more customers because she truly is good and cares to help you with no problem so if you go here remember that. This place is great!!

Aaron, Cindy and Brittany gave me the best service I called and harassed them for a month for a vehicle I seen on their website I live in Wisconsin and was flying in they were extremely nice and patient with me and the over phone buying process.I recommend Cherati motors to anyone looking to purchase a vehicle. Excellent customer service Excellent vehicle even did me an oil change before I got there so I would be highway ready.

Very nice staff and good selection of vehicles

Aaron and the crew were great! I really appreciated his honest, upfront demeanor and he was low pressure which is exactly what you want when buying a car. They were even nice enough to drive my old vehicle back to my home which was pretty far away. Thanks!!!

So two days ago me and my mother found a great deal on a mustang here, Aaron and Cindy were super helpful when no one else would help me, and on my last attempt at trying they really stepped in and got me the approved. There customer service was great, we had long conversations and the energy in there never went bad. Good vibes only lol.

Cherati Motors helped me out big time with my purchase. JJ got me a great deal and made the process painless. Would definitely shop for a car here again in the future.

I never write these reviews and rarely do I have a good experience buying a car. This experience is the exception to the rule. This is a great place to get a reliable used car. Pricing is fair and reasonable. The staff is very friendly and go all out to get you the best deal possible. They are easy to work with. They work with bad credit ratings and previous repossession. I highly recommend checking them out if your looking for a used car.

Bought my car from here a little over a year ago, however I’m finally making this new review. Ricky was very nice and energetic and got me in the car quick. However, they gave me the WRONG VIN number for a car that was not even on the lot. So i filled out paperwork, insurance and everything for the wrong car. My manual inside the car said 2015 Chevy sonic. But they told me i was in a 2014 Chevy sonic. Okay cool. Until i was called several times to come back up there about a week or two later. They wouldn’t say why over the phone. I live an hour away, so i finally has time to go. They said actually you’re not driving the correct vehicle. I saw the other Chevy Sonic on the lot now. (Mind you, at first, the car i was in, the 2015 model, i was told that that was the ONLY Chevy sonic they had on the lot - so not sure where the other even came from or how they mixed up the vin numbers) so the 2014 was PERFECT ! It had the Bluetooth and tinted windows i wanted but a higher mileage. I said i wanted the 2014. The mistake was their fault and to put me in the correct car Bc m insurance was filled out for that car. They told me NO! I couldn’t switch cars because i put MILES ON THE 2015!! Like i wasn’t suppose to dive home and drive up there.. it was suppose to be my car so why wouldn’t miles be put on it once i left the lot... 🙃 anyways, long story short. I had to keep the 2015, check engine light came on a few months later, they sent my plates and tags well after they had already been expired for over a month. They are unprofessional. I wouldn’t recommend going here.

My son was in search of a vehicle and fast. Needless to say he found this dealership and it was quite a distance from our home. He spoke with Tatiana Gutierrez on the phone and we got there she greeted us with a nice smile. She was so pleasant throughout the whole process. My son didnt get the car he wanted, but he still was able to get a nice vehicle at a great price. I can say Tatiana had great customer service.

Ive dealt with them for two vehicle purchases and they have been phenomenal. The owners cared enough to speak to me personally and make sure I was taken care of. I would rather wait to see if they get a vehicle I want vs buying anywhere else. They are A1 in my book.

Me and my husband want to say Thank you Ms. Tatiana. She the person to go too. She was so cheerful from the start. We appreciate everything you and your team did for us.. Thank yall so much! Highly recommend.

These guys are complete crooks. My boyfriend and I had purchased a car from them in 2017 and spent literal thousands over the last few years trying to repair the dang thing. Would have taken it back if we werent so desperate for a car. Fast forward to 2020 because he was hit by a semi and totalled that car out, we decided to give them another shot for convenience sake however this time we took the car they offered us a good deal on to our mechanic and they showed us a big leak between the engine and transmission that would have been super costly to fix. Took it back asked them to fix it they basically denied all credibility towards anything wrong and fought us on the return. They even had the GALL to tell us there might be a small transaction fee from our down payment. I will never go back to this place.Youve been warned.

Or perhaps you’re disingenuous and omitting details to both myself and your reviews. The man hadn’t purchased ANYTHING as he hadn’t even finished the test drive. Your service was garbage and your response backs that. Thanks for the opportunity

Horrible place, I came in because they said they could finance me for a used car, but wasn’t really specific of which car. They told me if I wanted it I had to come in now, so I got off work early because I desperately needed a vehicle. The price they told me was 17k which was a fair price for the year and miles, then proceeded to tell me it was 24k and the 17k was for cash only. I reluctantly agreed to the deal, when I drove it home they told me to come back in 2 days so I could go to the bank and finalize the paperwork, now having to miss 2 days of work I went to the bank with the manager. When we arrived the bank teller showed me the info on the car and the total price. 36,000!!!!!!! Are you freaking kidding me??? THE CAR COST THAT MUCH BRAND NEW!!!!! I had already been driving the vehicle for 2-3 days and had already paid for 6 months of insurance on it, I felt trapped and that was their plan. Now I am stuck with an over priced car, luckily the car runs fine and I haven’t had any issues yet. I’m stuck with paying $500 a month now for 6 years instead of the 4 I planned on spending. This is a horrible place of business and they are thief’s out to steal your money. I hope they go out of business, horrible people and they know what they are doing is wrong.

Cherati Motors had the car we were looking for our son and at a great price! Our salesperson Kenna was so helpful and pleasant to deal with. She made our car buying experience a great one. Would recommend Cherati to anyone!

We have been looking for a reliable vehicle for a few weeks and found Cherati motors. they have a nice selection of vehicles with great prices from the get go. they were easy to deal with and friendly! we especially loved working with Tatiana. she was very nice and helpful with all our questions and kept in contact with us on new cars coming in. our son is going to need a car in the next six months and my husband also wants a different vehicle within the year and we will be coming back to Cherati motors for both! thank you Cherati motors!

I just want to leave Tatiana a good review. She was very helpful, super attentive and resourceful. These people deserve more than 5 stars when it comes to customer service. Even though my husband and I, decided to go a different route I thought a review was the least I could do for her. But they have great variety of quality vehicles. Go see her at Cherati Motors.

Aaron’s a great owner and he was very helpful on getting me a vehicle. I bought a 2013 Volkswagen Passat and I’ve driven it about 100 miles and so far no problems and everything’s been great!

Tatiana was so patient with me. We had so many obstacles to get through and she helped through all of it. The whole place was great. I got the car I wanted for a great price and without any hassle from the dealership. Perfect customer service and friendly people all around.

We bought a 2006 Nissan Murano a year ago when we bought it everything seemed ok with the car only thing that was wrong was the rear view mirror was missing they said they would order it and it would be in 2 weeks fast for 6 months still no rear view mirror they finally called and said the mirror was in go to get it out in and they say theres only one person and it will be a couple of days to get to it.....now we just found out that the car is a flood car and why we cant get rid of a smell that wasnt there when we got the car nothing was said to us about the car being in a flood would never recommend this company to anyone now we are stuck with a car that shouldnt have even been sold this is very upsetting to us that they really dont tell you the truth

Love this place ! The service and the prices are unbeatable! This place makes shopping for a car or truck simple and hassle . Friendly, direct and fair. What more could you ask for in a dealership . 2 Thumbs up!

We ended up here after being down the street at another dealership that did seem to really be interested in our business or helping us understand what exactly we needed to do to finance a car. (First time financing) we ended up driving past here and decided to stop. Car buying can be pretty stressful but they made it as easy as possible. We didn’t have a super big range with our credit but they found a car that we liked and could afford! Tatiana was awesome and very friendly from start to finish! Would recommend working with her to anyone!

I hate car shopping. When I got to Cherati Motors my anxiety level was thru the roof. I had already dealt with an individual and another dealer. I went to Cherati based on a recommendation. I should have started there!! Easy process. Low to no pressure. Cindy was my salesperson. She was great. She listened. Showed me what I wanted to see. She knew my budget. The finance guys listened and didnt haggle me all over the place. I was in and out in less than an hour and a half, and that was after driving 2-3 cars.Do yourself a favor. Check them out.

Very professional, and they treated my son with courtesy, even though hi is young, and is trying to shop for his first car thank you

I had a great car buying experience. Everyone I have dealt with has been nice and professional in regards to any questions or concerns I’ve had and Tatiana was fantastic in helping me select a vehicle that I absolutely love and I was able to drive off the lot the same day. It took maybe 2 hours total. No headache. No hassle. I’m incredibly satisfied with my purchase and Tatiana has been so sweet and checked on me to make sure everything is good since my purchase.

Very Appreciative of the hard work, patience, and dedication put into helping me finding a car that suited all my needs and wants. Big shout out and thank you towards Cindy for giving me plenty of options and useful knowledge about each selection to help me be decisive about my decision!

This have been nothing but a joy and a Blessing! I took my cousin as a favor to look at getting a car the she was approved for. Jokingly one of the Sales lady(Cindy) said which of these car are you going home in? The words where said back and forward long story short we talked me in to applying and in a few short mins. She had my application completed and me approved. Drove home happy and satisfied! Love the New RideThanks for the push Cindy!!! Your the BEST! ☺

If I could give them more than 5 starts I would. This has to be the best place to buy a car from. EVERYONE was beyond helpful. They treat you with the upmost respect and give their customer the most support I have every seem with any business. My situation was a tough one but I left very very satisfied.Thank you so much Tatiana!!PLEASE IF YOU ARE IN SEARCH OF A VEHICLE PLEASE SHOP HERE-a very happy customer.! My car is beautiful

Ricky was the best of help to me. He made sure I actually liked the car and he was very helpful through the whole process. I love this place the people are like a family inside!

I came in here and was given the run around instead of them playing sincere I would have rather been shown the door. I watched other customers get shown the car they and get test drives. I was told I had to get financed before I bought a car who does that. The manager lies and said I got approved but I need to send a recent bank statement which was a ploy to get me out of there. I sent it the next day he never called. I called and was put on hold for ten minutes she comes back and tells me he will get back to me and had a nasty attitude. So basically they lied to get me out of their office. Word of advice just because people look broke dont mean they are

I would give 0 stars if I could. FINISHED REVIEW.Here is the summed up review if you dont want to read every single detail:- 01/24/20 I bought my vehicle with cash. Bought with no backseat headrests and old front tires. Only $400 deducted off of selling price. Three weeks later I discovered the spark plugs needed changing and there was a coolant leak.The big issue was: It took 7 months to receive my plates, registration tags, and title. Throughout all of this, I had to be issued SEVERAL temporary tags- 3/20 Was told COVID was an issue as the DMV was closed- 7/8/20 was told the delay was because of missing signatures on a title and that COVID is further delaying the process- 7/8/20 Contacted the department of transportation and the department of motor vehicles on- 7/22/20 DMV investigator says his investigation has revealed evidence of two violations: failed to timely transfer title and misuse of E-tags. He also said the dealer owners title paperwork was denied by the county three times, and his next course of action was to obtain a BONDED title- I do not remember the date, but I also contacted the FTC regarding my issue- 8/13/20 Threatened to demand a FULL refund and return the vehicle- 8/23/20 Contacted the Better Business Bureau- 8/24/20 Cherati contacted me. They had my plates, registration tags, and application for a BONDED title. Was to expect my bonded title in the mail on 9/1/20- 9/4/20 Cherati reviewed my BBB complaint and lied (details down below)- 9/4/20 Finally received my bonded titleHeres the long version:I first bought my car with cash late January. At the time, everything seemed fine. Keyword: Seemed. The saleswoman, Cyndi, and even Aaron Grovey were very polite and it was a quick process. At the time, I knew I was purchasing (with cash) a vehicle with no backseat headrests and old front tires. Only $400 was taken off the selling price. But even Cyndi said why do you need head rests?. Because its unsafe. She asked someone if the head rests were still in their possession and they said no. I didnt think about checking the vehicles photos on the website until after I purchased the car. The backseat headrests were in the pictures! Three weeks after I got home, I needed to change the spark plugs and needed to fix a coolant leak.Seven months into owning the car, I had yet to receive my license plates, registration tags, and car title. I was issued multiple temporary tags so I could still drive legally. I called and called and emailed and emailed the dealership trying to figure out what was the hold up. The excuse I received from Britny was there are a few signatures we are missing on some of the paperwork for your title and am hunting down the proper documents to be able to push it through... ...COVID has made it very difficult for us to able to do so in a timely manner.I emailed the DMV and he took a month to learn things I already knew. They failed to timely transfer my title (because THEY dont even have one) and they are misusing E-tags. They gave me temporary tag after temporary tag because of dragging their heels with this issue.They reviewed my BBB complaint. They were unprofessional about it and lied not once but twice. Here is the complete message they left: This is something that has been explained to her SEVERAL TIMES, we told her what the issue was with the selling auction. She clearly didnt and doesnt understand. But thats neither here not there at this point as we have finally obtained her plates and given them to her.Here is whats wrong with their message:-They didnt explain several times- This was the first time the term selling auction was mentioned- They assumed I didnt understand, therefore insulting my intelligenceThis was my first car buying experience and Cherati has made this memory HORRIBLE. They took advantage of a young adult even while my FATHER was there because they knew I had no experience whatsoever.Do. Not. Buy. From. This. Dealership.

We were looking for a Tundra and spoke with Tatiana several times and we were sold on the vehicle. They are all very courteous and family oriented. You walk in and its like your one big family. They are very accurate and straight to the point. Love it!! We sent a friend over there as well. She loves her truck also. We would recommend going here because you wont find a better dealership and staff that works with you.🤗🤗

I will never go back these people / management are full of lies I pulled my report before I got there and they came back telling me it was 100 points lower.Lies I even recheck as I drove off.Sad when they know they wont make a good commission they straight up LIE.

Large selection of quality used cars! Prices are the best around! Very friendly staff! No high pressure sales! Big shout out to owner Aaron! Super easy to work with! Have bought two cars from them and will be my first place to look next time Im in the market! Give them a visit, you wont be disappointed!

Jj was so helpful and strait up, couldn’t ask for Greater service!

I was very happy with my car shopping. Cindy was my salesperson and she new exactly what I would love and was able to fit into my budget. In fact the payment was a lot better than I expected. Definitely recommend Cherati Motors.

I was tired of a car that kept popping up with issues so I came in looking to trade. I was helped right away and they worked with me on the price range I needed. Everyone was very friendly and the whole process went smooth!

Excellent selections of cars... friendly staff... i just bought a car from them works great in excellent conditions. Ask for Tatiana she was super friendly and she really knows her stuff. My experience with them was top of the line. I highly recommend.

My review got deleted or hidden TWICE. Cherati does NOT want people knowing what goes down FOR REAL. I am reposting it. The problem is still not fixed. Update on 08/23/20.I would give 0 stars if I could.Here is the summed up review if you dont want to read every single detail:- bought the car with cash. The car had no backseat headrests, old two front tires, old spark plugs, coolant leak - only $400 deducted from selling price- bought my vehicle in late January. Have yet to receive my plates, registration tags, and title- was told the delay was because of missing signatures on a title and that COVID is further delaying the process- my next step is to contact the department of transportation and the department of motor vehiclesAddition:- DMV investigator says his investigation has revealed evidence of two violations: failed to timely transfer title and misuse of E-tags- my complaint has been forwarded to a state attorney assigned to this case. Nothing is going to happen from that. He has bigger issues on his plate.- It has been over a month since my first initial contact with the DMV and Cherati still has yet to resolve this issue- I have contacted the FTC regarding my issue- Right now my only option is to return the car and demand a FULL refund. I am not paying for Cheratis mistake.- I am about to contact the Better Business Bureau.Heres the long version:I first bought my car with cash late January. At the time, everything seemed fine. Keyword: Seemed. The saleswoman, Cyndi, and even Aaron Grovey were very polite and it was a quick process. At the time, I knew I was purchasing (with cash) a vehicle with no backseat headrests and old front tires. Only $400 was taken off the selling price. But even Cyndi said why do you need head rests?. Because its unsafe. She asked someone if the head rests were still in their possession and they said no. I didnt think about checking the vehicles photos on the website until after I purchased the car, and there were the head rests. Where they were suppose to be. In the car. Three weeks after I got home, I needed to change the spark plugs and needed to fix a coolant leak.It is now seven months past when I bought my vehicle. I have yet to receive my license plates, registration tags, and car title. I have been issued multiple temporary tags so I could still drive legally. I have called and called and emailed and emailed the dealership trying to figure out what was the hold up. The latest excuse I have received from Britny was there are a few signatures we are missing on some of the paperwork for your title and am hunting down the proper documents to be able to push it through... ...COVID has made it very difficult for us to able to do so in a timely manner.This was a red flag for me. If you do not have a title for a vehicle then DONT SELL THE VEHICLE. I emailed the DMV and he took a month to learn things I already knew. They failed to timely transfer my title (because THEY dont even have one) and they are misusing E-tags. They are giving me temporary tag after temporary tag because they are dragging their heels with this issue.I have emailed Cherati a week ago and threatened to demand my refund. They have not responded. Probably because they are worried that I will carry through with my threat. Well guess what. I will.I have emailed the FTC now. If I need to, I will contact Star Telegram and the news. I am about to file a complaint with the BBB.This was my first car buying experience and Cherati has made this memory HORRIBLE. I am going to go to the lot and return the vehicle and demand a full refund. I will not accept anything less. They took advantage of a young adult even while my FATHER was there because they knew I had no experience whatsoever.Do. Not. Buy. From. This. Dealership.

The owner is very nice hell work with you . He dont have you overpaying for cars. I hae a really nice car now and the payments arent to high. Thanks..

Jose did an amazing job! From the moment we set foot in the parking lot we had a GREAT experience. There wasnt that usual car salesman shadowing us, we were free to view cars and have an open discussion without feeling pressure. Once we selected a vehicle Jose and Aaron worked their hardest to get us the payments we were comfortable with. I drove my new car off the lot with a smile on my face. I highly recommend Cherati Motor!!!

Had a phenomenal experience. Best lot in town with dazzling cars at an affordable price. Didnt have to wait hours to get deal finalized. Only took half an hour to finish which is unheard of. Great customer service as well. Will be doing more business with them in the future

We came in August and got a car for our son. Came back in September and he got us another car for our daughter. Thanks Rick for your excellent service! I am certain we will be back again.

HAD THE BEST TIME BUYING A CAR HERE. Cant wait till this one gets old so i can go back and buy another. No hassle. No run around..just honest down to earth guys. Looking Out for YOUR best interest, Instead of a fat check and a bad car. GO see CHAD AND AARON TODAY

Amazing service.. quick and efficient! Very kind and helpful

Scam. This place is here to take your money without you even noticing. After I signed all papers to buy a car, I did more research and found out the worst. The year of the car was not the same as advertised and it was a salvaged title as well. The car had records of accidents and Cherati Motors failed to notify me, more dashboard lights were popping up as i bought the car as well. Would not recommend any of my family and friends . I would probably recommend this place to my enemies, because this dealership would eat them up with 17% INTEREST, yup you heard me right, they wanted 17% INTEREST on a used, crashed, salvaged title and wrongly advertised year car. Just not worth the hassle. If i could give -1 starts i definitely would.

Find any other car dealership to buy a car from, just don’t buy anything there don’t even contact them. Bought a car there January 8 I’ve driven it maybe 2-3 weeks it’s been in the shop the rest of the time fixing the car with an engine light on and no inspection both illegal. Won’t even send me my registration tag or my plates 0 out of 5 stars go to Callahan motors next door when I bought a car there they didn’t treat me as bad.

I came here with the intent to purchase a vehicle from them, very glad I didn’t. First off when looking at the car I wanted I explained to them was a college student and that I was looking for a nice car I looked at a 2014 Nissan Altima that was a beautiful silver color (the wheels were being painted and curb rash was being removed) but I still liked the car and told John about it. He then proceeded to tell me that I wasn’t going to be able to get that car with my credit which is fine I understood and he then continued to tell me that a 5-7 thousand dollar car was more what I was going to get. I said okay he then takes me inside for a credit check and I was told I would get a call once the credit check was done. a whole 5 days go by and I have not heard anything. I went to grapevine Audi got an amazing deal on a 2013 Audi A5 And a good deal with their finance. Not only did I end up getting a car that I wanted but I wasn’t pressured to look at anything else because of my credit. Avoid cherati motors at all cost. from some of the other reviews I’m glad I did.

Dodge this place. Aaron is cool, personable, and a good deal maker--but, hes trying to make money, right. I respect the dude, but he wasnt as straightforward as he could have been. And reviews like this are what happens when you dont put the customer first.My girlfriends car we bought from here technically didnt have any major damage, but she had to dump an additional $3,000 into it due to various issues which were missed by a pre-sale inspection from Christian Brothers in Keller.It seemed like a great deal, as the car was at the lowest market price in the bluebook, which Aron was very quick to show us when we probed for a lower price. Well, right here you can see the actual value. Umm, no, right there you see the value of a working vehicle without issues. She had to pay an extra $3,000 to repair those issues we found only later--not to mention having her car stop on the way to work and a lot of time inconveniences. She ended up paying the same amount we would have paid at a dealership, and for a less reliable vehicle she cant trust. In and out of the shop for a year for an $8,000 vehicle. Does that sound fair?They get these cars from auction, so youre guaranteed no major-major damage, I believe. But subtract a good 1k-2.5k off the top of the asking price if you get a car from here. If the deal seems great, its not.======Now in their reply, you see the kinds of people youre going to deal with. Claiming customer complaints are suspicious. Does that sound like good customer service? Everything there is an attack and attempted outmanuver.The cars are sold as is. Look at their BBB reviews and see how they treat customer complaints. You think theyre gonna help you out if they sell you a car that has damages? Nah bruh. Its easy to say Yeah, we totally would have fixed stuff. Nah. Go to a dealership or only buy certified pre-owned.Ill say it again: These kinds of reviews are what happens when you dont put customers first. You wanna play hustler, hustle then bro. Dont go cryin when it catches up with you.

Cherati motors were super helpful, and pleasant to do business with. Aaron and Si were very accommodating and made me feel like a long time friend instead of just a customer. They made all the dealerships I had visited look like they had no idea what customer service is. I truly never felt like I couldnt trust them....and they trusted me. Good guys!!