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Walmart Supercenter
15885 SW 88th St, Kendall, FL 33196, United States
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Walmart Supercenter
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Vi
Review β„–1

OMG 😳 the place was crowded.... It looks like everything was for free! Seriously there was about 50 people standing in line to pay!Note....no shopping carts... When I asked for a shopping cart to a manager... She told me that I had to get one or wait or wait for one... and she offered me a motorized one she said it will be faster.

ra
Review β„–2

Overall got everything I wanted. This store is busy, a little crowded in some areas. Checkout at self checkout went fine. Would give store 5 stars if store employees would be more engaging.

an
Review β„–3

Long linesthe self checkout was super slow.. is a good system but they have tu get.more people helping those slow shopers...

Ag
Review β„–4

Parking is always a pain unless you go really early in the morning. If you order curbside pickup chances are someone is parked in the spot and went inside to shop. Lines are always long. Help is minimal. The availability of products is usually good. I go because its the closest one to me but I try to avoid going as much as possible.

Xa
Review β„–5

What a beautiful Supermarket with so many fresh produce so many healthy alternatives and also such good quality of meats I was amazed that they had english-style bangers also they had a German style bangers they had a roasted fresh garlic made fresh peeled garlic minced garlic its a beautiful place for culinary Enthusiast or culinary master also great place to shop the only thing is that Im not seeing anybody clean the shopping carts in this moment of covid come on guys step it up with the cleanliness

Ma
Review β„–6

Cosmetics store is closed when store is open. Asked politely if all the Walmart Supercenter closes the cosmetic dept. The associate responded most work differently.I find it kinda strange from a corporation.

Jo
Review β„–7

I bought a Coleman propane camp lantern at Walmart and got it home, put it together, and saw that it was missing two pieces. Looked like someone probably needed pieces and stole them. It happens so ok, I drove back to return it. I approached Customer Service and was told by an employee that the line was on the other side of the entrance area. I stood there (see photo) for 10 minutes before being told till move up. Then I saw the reason for the delay: one person handling the returns, complaints, and everything else they have to handle. At one point the line was a dozen people long and they couldnt bring in another employee??? Wow. 30 minutes total to return an item is entirely too long. Managers need to watch this. Customer service is more important than the products you sell.

Ro
Review β„–8

Unfortunately like made fun of online, only two registers open and rest self checkout. Long lines to get out and honesty poor support.

do
Review β„–9

Easier than expected when I needed to return an item I ordered on line. The woman was alone behind the counter, she was amazing. (This is the Walmart on152 and kendall. ) Prices good, had most of what I was looking for. Went on a week day around 11AM. Good parking in shade.

Be
Review β„–10

Always good except today having to be tuernd away cause of the registers being down for almost 5 hours now

Bi
Review β„–11

This Walmart is the worst. Many cashiers but closed. Big line wasting your time. Terrible management

Ph
Review β„–12

Wasnt as crowded as I expected. Items were available for a Monday. Was a good trip

Ja
Review β„–13

I got what I hope is my SD card for the switch with no trouble. I have my 15 days to return it if I realize I got the wrong product.My reason for 5 stars besides the nice hospitality is that my relative fell in love with the sheer quantity of diverse products here in Walmart and their smile was enough for me to appreciate this super center more.Edit: it was the SD card I needed. I would bump it up hut I already put it to 5 star the review. Shame.

Jo
Review β„–14

This Walmart is amazing, I eat only gluten free and was able to find a huge variety of the breads and foods I can eat, so convenient! Loves it!

Al
Review β„–15

I love Wal-Mart great products & prices.I go for one thing end leaving with more.Fishing rods reels hook leadsCamping,sleeping mattress etc.Need to walk the store to enjoy what you see.Love the savings.There is this very small pies made of cherryblue berries,pumpkin and others flavors at the bakery that I buy & love.They have anything you are looking for.They fallow covid 19Everything clean plenty parking.Handycap parking.Employees are always nice and helpful.

Ca
Review β„–16

This walmart saved us after Hurricane Andrew, I will always be faithful to this location

Ke
Review β„–17

This has gotten a lot better since the introduction of scan and go self checkout

Sh
Review β„–18

Employees dont want to answer the door they dont want to help customers. Stood back by the receiving door for 30 minutes and no one will answer but I hear voices inside.

Ki
Review β„–19

Best Walmart I’ve been to in a while yet no baskets because people stole them all.

Th
Review β„–20

Nope. Just nope. Lets open up some cash registers, folks. Get some lines to cash out moving. No one, and I mean NO ONE, in America comes here for a customer service experience, but we can at least herd the cattle through the turnstiles a bit quicker.

Lu
Review β„–21

Parking has improved....lots of small shops...there a empty spot we need a johnny rocketsπŸ˜πŸ€”πŸ™„

Mi
Review β„–22

I always go to this Walmart, all the employees work hard to make sure your taken care of and found everything ok. Thanks to the staff for your hard work.

Ch
Review β„–23

I go to a lot of Walmarts during my travels & lately they have been doing some resets and while most are needed some just are inconvenient as all hell. The one going on in this store had a lot of areas that were impossible to navigate around making shopping for groceries a huge pain. Also waited for almost 30 minutes for someone just to unlock the knives case so I could purchase one. It took me three employees to finally get it & that is what I call ridiculous! I did end up getting my shopping done but the extra 45 minutes is the reason I chose 3 stars vs 5.

Al
Review β„–24

Always have what I need at an affordable price. If I just wanna be left alone (service is not a priority here), get what I need and leave, this is the place to do it. The self check-out is great for that too. Sometimes I walk around and look at things simply because the prices are so reasonable its hard not to get more than what I came for lol

OD
Review β„–25

The store was too busy no Carts in store. I am used to the Doral Super Store find it more comfortable to shop at.

MJ
Review β„–26

The only best place for some good old people watching#ThePeopleOfWalmart

Da
Review β„–27

The checkout can be a hassle during the closing hours (time - 11 pm). Highly recommended not to visit during these times. Decent selection of clothes.

De
Review β„–28

Great Value as their brand, cant be a coincidence because they really do have Great Value at Wal-Mart. Just wish that the lines werent so long.

Au
Review β„–29

I Love This Store!!!Very Nice Clean and Beautiful Place to do ALL YOUR Shopping Needs!!!!The fresh Fruits and Vegetables are One of a Kind that they have in the Fruit Department and All the others things that they have in the Store Too!!!!Must Go and See!!!Very Highly Recommended!!!!

An
Review β„–30

Clean store. Helpful staff. Very well stocked with goods and food.

sa
Review β„–31

Busy but well run..plenty of checkers and cart retrievers. Everyone wears mask

CH
Review β„–32

Average WalMart, they have everything and are open 24/7, very close to home so thats a plus. We dont buy groceries here, just general stuff we might need fast! This place is always packed, specially weekends, so plan accordingly! Curb side pickup when ordering online really works great at this location, I use it all the time!

Yl
Review β„–33

Horrible! Only ONE register open on a Saturday morning. I was waiting in line for over 45 minutes. I started calling the store as I was standing in line and no one answered. I walked to Customer Service and I asked for a manager and I was told that there was no store manager on the weekends. I asked why no one was answering the phone and I was told the office didnt open until 2p.m.

Sa
Review β„–34

This place is one of my favorites in the supermarket chain, complete merchandise

Vi
Review β„–35

Nice store... Always open... clean and packed of great products...great prices too.

To
Review β„–36

Very good place, but could be cleaner.

El
Review β„–37

I bought a suitcase about an hour ago and came back to return it because its too small.It was raining a lot so I had to sit in the car for a while and when I finally went in the manager at customer service was closing and I asked nicely to please take it back because Im leaving the country tomorrowShe refused while there were people still there at the customer service counterThis will be my last time coming to this store..never again!!!You truly suck for hiring people that have no customer service skills and no manners😑

Fe
Review β„–38

Parking lot was clean and quick to locate a parking spot. Went in to buy bags of dog food. Going to the check out is always a pain and takes a while to get out.

Lo
Review β„–39

A bustling place, the best is that you can everything that you for, from personal needs, pets, automobiles, and many other items.

Ma
Review β„–40

System was down today impossible to pay for anything. At other times massive long lines at checkout and very few cashier.

Ju
Review β„–41

Close to where I was staying. Pretty good offer and great closing time, so you can go late at night.

Ed
Review β„–42

The store was not that busy but it still took me forever to find a customer service rep who would help me. It didnt seem like anyone wanted to be there. Could have been much better.

Br
Review β„–43

Horrible customer service, prepare yourself to wait for hours if the store have some people, they just open 2 cashiers with the store full, no people to help you at all. A complete disaster!

Ma
Review β„–44

Well organized, but hard to get around employees always restocking and in the way of shoppers.

Li
Review β„–45

Very nice place to shop. People are very helpful

Ma
Review β„–46

Walmart has the public fooled with there own laziness to keep buying and supporting a family who already has everything. Consumers want everything at their convenience without research. They have the cheapest quality of merchandise I have ever seen.

li
Review β„–47

Great place to get all essentials from milk, eggs, meat, fish, poultry, farm fresh fruit and vegetables, cakes, bread or desserts, housewares, tires, pet food, live plants, new bed sheets, tv station, a new writing desk, coffee pot or knives, from baking supplies, to clothing for everyone in your household. You can go wrong at Walmart!

Ed
Review β„–48

Organized and clean. Stocked shelves, and a variety of departments. Fresh Foods and a Pharmacy...

Ju
Review β„–49

Google needs to start giving an option for no stars.I’ve had issues with WalMart way before COVID-19 . But today was just the icing on the cake. I went to go buy the Summer Waves 45-inch wading pool to use for some projects but I couldn’t find it in the Sporting department and I didn’t know where else to look (It was in the Gardening Department - my family who weren’t with me had to help me figure it out). So I found one employee and they told me to go to the Fitting Room Department and ask them to request assistance over the speakers for me, which they did. But I spent about 10 minutes at the Sports Department near the register (where there was no one) waiting for assistance. No one ever came to help and I heard several announcements after mine asking for assistance in multiple different departments. After waiting 10 minutes in the Sports Department, I called the number listed for this WalMart and requested to speak to an associate - no one answers the phone and it hangs up after you’ve been on the line for about 5 minutes. I called 6 times, only cancelling two of them. From the Sports Department’s phone, I could see myself calling and no one answering. I normally try to do all my shopping without help and rarely go to WalMart because of constant experiences like this. But this experience today was absolutely unacceptable. Especially since I made it clear to stand in a visible area and was waiting for assistance - it should not have taken over 10 minutes for help nor should each call not be answered. While waiting for someone to assist me in the Sports Department, I was on my phone browsing through Amazon, looking for the wading pool or something similar (or even better). This experience was so unacceptable, that it doesn’t come as a surprise why people are using Amazon’s services more and more. The managers and employees need to be trained a lot better especially to improve customer experience (and maybe hire more people to help customer experience as well).

Ar
Review β„–50

Lately not very well supplied, horrible customer service.Theres one thing I do not understand. Why they invest money building too many cash register lines If only 2 or 3 are going to be working. This is not because of the Pandemic, since they started this its been like this. In my opinion is a disrespect to their customers not to provide the service promised and advertised on tv everyday.

Ca
Review β„–51

The need to pay attention on their cashiers; some of then are unfortunately: nasty, they dont have the minimal education to treat people. This Store always is so crowded and they dont put able the cashiers, They just have 2 cashiers able.. And everybody has to make the lone line even they have open self-cashier but that is not enough for the dimentions of that store. I hope this problem can be solve by the Manager at the end....

JU
Review β„–52

The route is place no customer service at allCostumer are Treated badNo manners

St
Review β„–53

Walmart is Walmart anywhere you go.

Al
Review β„–54

This place is the worst Walmart Ive been to. There is never any karts, the AC is never on and is hot and musty. I cant ever find anything I need from here. I cant find the things I am looking for that I know they have in Walmarts 30 minutes North of it, I just settle and buy what I can find thats close enough to what Im looking for.

Or
Review β„–55

I hate Walmart lines, Im sorry, too many people there and it wasnt even weekend, definitely not going back, or to any Walmart

Me
Review β„–56

Well I went to cut my hair, and Odalys was great and chopped 4 inches off. Then she recommended Miller all natural product to make top of hair grow. So I bought a few things.

AL
Review β„–57

No one ever picks up the phone. Worse retailer to call. Seems they don’t care. When they pick up they hang up on you. Horrible customer service!

Si
Review β„–58

Always have big lines at checkout. Very unprofessional staff

en
Review β„–59

Very short staffed and not even crowded. I had to sit in line for like half an hour just to pay for tooth brush and a couple of other items. I would have gotten somewhere else if i coule. This is not good,

La
Review β„–60

Miguel from Paint department offered me an Excelent customer service. I needed a base it wasnt exposed on the shelve and he looked it in the stockroom for me in order to prepare the color I needed.

Ro
Review β„–61

Typical Walmart. However they have certain items locked up due to theft. The photo alone should speak to how much they care about their store.

Ma
Review β„–62

Self checkout lanes always make the process faster. Love it!

de
Review β„–63

Love shopping here and I always find amazing deals

Ro
Review β„–64

You always find what you need. Good prices on most products. You never leave the store empty handed

An
Review β„–65

Love Walmart deals however hate how packed it is but that’s inevitable with Walmart lol. Their stock is ok, have things out all the time though. Besides that i love the prices and even the clothes they have!

Jh
Review β„–66

Its great, you have near big store, but sometimes in the night, you couldnt find somebody to help you in the baby section, and this section need attention. Its important have to be clean this area please.

Da
Review β„–67

Customer service is non existing at this store. I walked in at 8:05pm to do an online return. I had to find a shopping cart to put a large boxed coffee table to take in. The 2 ladies at customer service didnt even look at me and the CSM on duty looked at me and did a slicing throat motion to tell me they were closed. I asked what time they closed and she said at 8pm. I looked at her and then at the shopping cart with a huge box and she just shrugged her shoulders and told me I had to come back another day. I was really upset and had to put the box back into my car and drive off with it. There was just no sense of customer service at all. This is why I stopped shoping at this store. If it wasnt for online ordering certain things, I wouldnt even deal with Walmart.

Si
Review β„–68

I love walmart. Prices always good. App makes finding what youre looking for in store fairly easy.

Jo
Review β„–69

Couldnt find what I was looking for..Turtle food. They ran out of it...

VI
Review β„–70

Too crowded. Like always, no register is open. Walmart is taking advantage of self-checkout to save on hourly labor; shamed.

Sa
Review β„–71

It is ok, but its always crowded, and sometimes the items boxes are sometimes not in good condition. Its my local Walmart supercenter, but I still prefer my local Walmart neighborhood market, which its more near my house.

Do
Review β„–72

The worst attention, if they don’t want to work they have to change their jobs. The cashiers was so rude, I only asked to her if she can change the box because it was missing Sthephanie cover and she started to talk that she doesn’t have time and this is my problem, then she didn’t hell with the bag and she looked my cousin like, do it!MalΓ­sima la atenciΓ³n en la caja 2, si no tienen paciencia mejor que no vengan a trabajar…

Li
Review β„–73

Good luck on getting anyone from any department to answer the phone. Customer service here is no good.

de
Review β„–74

Needs more staff so so store can operate fluidly. Would increase sales and revenue.

Al
Review β„–75

Excellent store, like the place. Just its visited by many locals. So its usually packed.

Da
Review β„–76

Photo shown is nowhere near a good picture for identifying this Walmart...Im surprised it only shows the Gardening area.

Jo
Review β„–77

This place is nice. All the workers super good in customer care everyone complying with masks and all is well sanitized and kept. I got all the products I was looking for and the prices are still on the low side.

ju
Review β„–78

Excellent great organization very good

Ca
Review β„–79

Good atmosphere but too many people at the time of paying

Ch
Review β„–80

Lucious Adams apple trees! Beautiful surroundings glowing palms brighten the street corners with friendly smiles. Welcome!

Ar
Review β„–81

Found everything I needed. Loved it

Ro
Review β„–82

Love this wallmart..always have what Im looking for..and extras..got in and out even though it was full

CA
Review β„–83

Couldnt believe what some people do. An old man switched the tops of a cake to get clearance price. It was extremely hot in the store

St
Review β„–84

I had a Walmart to Walmart and it was done in 5 min. Great service!!!!!

Ju
Review β„–85

Very clean and very humble Walmart workers

Bl
Review β„–86

Walmart is Walmart, and people here are friendly & helpful, despite the language barrier most of the time

Al
Review β„–87

Most Associates cannot speak English or understand Parts in English also nobody around to help you too busy bad attitude

Fe
Review β„–88

Good products at reasonable prices !

Ma
Review β„–89

This is a very clean store and will organize I love it

An
Review β„–90

I come here for the nail techs. They do a pretty good job. But the store seems a bit messy.

Jo
Review β„–91

I have to edit the 5 Star review because something wrong is going on in this place, they blocked big areas just to accommodate products, that is not acceptable, I posted pictures of the matter (its not the first time happening)Its a new manager or maybe the mice is in a party because the boss is out?It was my 5 Star reviewExcellent place, extensive selection of different product clothing and meals, the prices are superior compared with other Walmarts like in Doral

Dr
Review β„–92

Lines were very long. Whether self checkout or by cashier.

Ja
Review β„–93

Its walmart..... I dont know what people are expecting from this review. Parking is a pain because people move slow and are unaware of their surroundings.

Fr
Review β„–94

I purchased a birthday present on line, it was only available at the Walmart store in Kendall which is over ten miles from my home. I chose to other on line and pick it up in the store. I parked my car and walked into the store lobby, typed my name into the Pick Up Computer. Within two minates a gentleman called my name and handed me a bag containing my purchase and thanked me for shopping at Walmart. It was faster than going into my local department store and standing in a check out cash register line. Ill use this system more in the future, no shipping cost, guaranteed my purchase is available and no checkout lines. I suggest that Walmart set up a Drive Through pick up window, this would free up spaces in their parking lot and reduce congestion in the store lobby as well as saving the purchaser the time looking for a place to park, walking to and from the store and carrying their purchases to their car..

Ro
Review β„–95

Good pharmacy,nice staff.

m
Review β„–96

8:30pm at night . All registers all closed, no staff . No cashiers . Only Scan & go machines self service open . Lines full of people to pay . The customer service is practically non existent . Store is a Super Center of Walmart. And they make sure there’s one person at the front to check your receipt but not a single person to actually help you even pay what you bought.No one speaks English . Only Spanish language here. And if you want to get Corona come here where there is no social distance at all . I felt like I was in a 3rd world country. Lines of people to pay without help . Crowded store. Horrible nonexistent service .The Garden is closed by 6pm . The customer service counter closes by 8pm . If you have something to return new store policy they tell you if you don’t have receipt it’s not returnable . And the overall attitude ion general at customer service is lacking people skills . I have the videos to prove it . It puts Walmart to shame . Last time I’m going to that store 😫πŸ€ͺπŸ˜«πŸ˜”

Li
Review β„–97

I love this Walmart. It always has what I’m looking for;- except shopping carts; might have to bring my own. Other than that, all aces.

Ib
Review β„–98

This Walmart is a good oneThere is a great selection in anything you look for. The prices are amazingly affordable. Plus their self check out is very good and goes fast. I would recommend everyone to go there.

As
Review β„–99

People at the sporting goods section have the worst attitude. The worst customer service I’ve ever witnessed just waiting 20 minutes with no one in attendance just to be told in a crude & rude way they don’t duplicate my car key.

Ed
Review β„–100

I dont feel safe shopping here. I dont think enough is being done to protect me while Im shopping. The sand sanitizer and sanitizing wipes at the front entrance are always empty and the shopping carts are always filthy and full of litter and trash. The employees at this store dont value or appreciate their customers and they dont care enough about making my experience here a positive one. This store does not reflect the values or standards of the Walmart company.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:15885 SW 88th St, Kendall, FL 33196, United States
  • Site:https://walmart.com/store/1680-kendall-fl
  • Phone:+1 305-383-3611
Categories
  • Clothing store
  • Department store
  • Craft store
  • Discount store
  • Electronics store
  • Grocery store
  • Home goods store
  • Sporting goods store
  • Supermarket
  • Toy store
Working hours
  • Monday:7AM–11PM
  • Tuesday:7AM–11PM
  • Wednesday:Closed
  • Thursday:5AM–11PM
  • Friday:7AM–11PM
  • Saturday:7AM–11PM
  • Sunday:7AM–11PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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