The staff at this store is very helpful and attentive. They go above and beyond to make their customers feel like part of their family. I highly recommend this store.
Thank you Mauricio,For your help, attentiveness,and patience.Excellent customer service.
This store out of all the stores used or been to before has provided the best service and customer engagement. On top of that they provide impeccable customer service they are super kind patient and polite. Every time I enter this location Mauricio and other fellow employees never fail to greet me kindly and make me feel right at home and that’s what I call above and beyond customer service. Keep up the great work Mauricio and team. They provide this level of top tier service even throughout a pandemic and that should be noted and noticed I greatly appreciate you guys .
Im very satisfied. With advice, with shipping, with friendliness.
Im so Cool...Right then, I got there early morning. Mauricio & Javier helped me out. Everything went well smoothly. They were very patient. Btw the brunette latina lady is good looking. Cue in Cool by Jonas Brothers
Both Joseph and Mauricio were extremely helpful. Very genuine and eager to assist. The staff is very solution oriented. Very impressed with their attention to detail and professionalism. Great job Joseph and Mauricio. You both deserve a raise!!!!
My favorite UPS store. Always friendly service and quick and easy. I go here for my personal use and for my small business. Will recommend to everyone.
Five star service from Mauricio and his team! I had a lot of packages to ship and the entire team provided amazing customer service so my packages could get out without making me wait all day in line. This is my go to UPS for my shipping needs in the future!
I called this location to get directions on how to find them because it was my first time here and i was lost. I spoke to a gentleman over the phone and he helped me find them. Over the phone i mentioned i had a heavy box. When i parked, i was trying to figure out how to get the box into the UPS location. I was approached by the same gentleman that i was on the phone with named Mauricio. He was there to help me with the heavy box. I was so happy to see someone take the initiative without me asking. Mauricio really made my day, and reminded me that there are still good/caring people out there. Thank you UPS for having employees like Mauricio!
The service I received from Ramon was exceptional. He took care of everything I requested in a most professional and efficient manner. His customer service is to be commended. This store definitely made a new customer in me!
Mauricio is great he always goes and beyond and has the best attitude. He always makes it happen! Thank you Mauricio you are the best of The UPS Store LOVE working with you. Appreciate your partnership. -Maryin Vargas, CAM
Received an estimate from Mauricio, accepted same. He received the item, packaged it beyond my expectations and prompted shipped it. I received it without incident. I am most grateful and recommend Mauricio, and this UPS store without reservation.
Excellent bilingual communication and unsurpassed customer services and support. The speed of services and quality of packing of fine art far surpass the competition. Thank you, Mauricio, you are an invaluable asset to The UPS Store #6890! P. Garcia-Nunez, MD, Vero Beach, FL.
This UPS Store gave me the best price for shipping an unframed 14 x 16 watercolor. Service was quick & efficient, and the painting arrived in perfect condition. Thanks!
The store manager, Mauricio, goes out of this way to make your experience personal, almost like family. As a busy lawyer, I have many rush matters I present to this store. I have many choices of stores to use. One visit to this store convinced me I had a winner. I rate it 5 stars, and a 10 on the 1-10 scale.
Ive got very good service from this company.They have helped me and assisted in every step during my shipping from Miami to Germany until arriving my package.Mauricio is very professional and responsible with his duty.Thank you dear Mauricio...
I used this store for a shipment to Europe. All went perfect. Mauricio, the store manager, handled the shipment in very professional way. I rate this UPS store 5 stars.
Mauricio goes above and beyond to help the customers of this store. I was very pleased with the quick and professional service provided. 10/10 I highly recommend this store.
Excellent service and easy parking. Great smiles and always helpful. This store is open on Sundays, great advantage for us shipping items out!!!
I have done business with this store multiple times and they are very professional, hard working, and very pleasant. The items are packed great, shipped very fast, and overall its a wonderful experience.
Sunday Morning, two people working and i am the only one in the store. The lady takes care of me right away then in the middle of calculating the cost she answers the phone and makes me wait over 20 minutes without finishing the transaction. The other woman never even bothered to help. Poor customer service. Will not go back again.
Great professional service and perfect communication.Was real pleasure to do the business with youAll the best,Ronni
SoooOOOooo very thankful for Mauricio and staff at this UPS Store!!! Great service and just found out they’re open Sundays, too!!!
I have had the pleasure of working with this UPS Store when I have had to do returns for Amazon twice in this past year. While I did get a bit confused finding the location within the mall, they helped me pack some delicate items + ship them as well everything was shipped fast + without any hassle other stores may give when returning packages. The 2 who I have me that work here are very courteous, professional, and helpful. The packing too was done completely by them with what I consider what glove service..... If you need to ship out anything, I would recommend hands down going here 1st!
I worked long-distance with the store to pick up, package, and freight a desk from Miami to DC, and I am very happy with the service. Emails and calls were returned promptly, and information about the process and cost was clear. The desk was well-wrapped, including extra protection for a leg that was loose, and arrived exactly when promised. And best of all, the price using UPS was significantly lower than that quoted by 3 different freight companies. Many thanks to the store, and to Joseph in particular.
Mauricio and his staff are very friendly and professional. Always do quality work.
Great overall customer service. I needed to overnight a package of medicine to my parents, Jasmin was able to answer all my questions over the phone and was pleasant and quick in person. I got in and out on my lunch break and will definitely use their services again.
Great group of people. Easy to work with!!!
I’m so happy to have this UPS Store nearby. I’ve used the store several times since they opened and I’vebeen greatly impressed by their customer service. They always take the time to make suggestions on how to ship my packages in the most cost-effective way. I really appreciate that!
This store owner, Mairisio is awesome. There was a mistake in address and Mairisio went above and beyond to make sure that my documents came to me. He personally called me and kept me updated during the process. The staff is mostly very helpful and professional too.
Very helpful and patient with all the questions. They go beyond just answering my question. They give me options and probabilities to look for. Over the phone they are VERY helpful. The shop is clean and smells good.
I was unaware of UPS providing freight services and Joseph worked with me from Miami to NE FL and was so accommodating and truly went the distance for me. I am so impressed with their professionalism and all that they served me. THEY ARE EXCELLENT!!!!
I live in Homestead but I happen to be by Dadeland Mall and I was looking for this little store in this little mall I think it was built in the 80s brought back memories just came back to Miami after 28 years but I’m not sure if he was the owner but he treated me with respect I just came to drop off something but you know thank you UPS and thank you to the owner I believe it was definitely you guys go to his store and buy from him definitely recommend five star.ps i’ve been to different stores not very friendly people but this place I know I live in Homestead I’m starting a business soon and definitely I can ship them with him thank you again.Note yes it’s the location it says UPS store but there’s a restaurant right on top of it it is confusing I would say UPS company should do something about that it’s not his fault I got lost to I couldn’t find it but something has to be done about that to UPS company
The person who works there did not help is with the package for which we needed a label reprint. We brought a heavy package in with a prepaid label and he sent us away. Poor customer service skills.
Went into the UPS store yesterday to ship something to my daughter in college. Tito was very helpful and kind. Thank you for the great service!
No where to find this location. The sign pointing to a place and I could not find it. Called store no answer. If it has a store, it is probably hiding inside the building somewhere and you have to haul your package . Worst ups experience ever.Update: they are closed and ups website showded they are open. Wasted so much of my time.
Very helpful staff, helped me notarize a document before my flight. Very friendly! Will definitely come back
Very good service.
I love this place
Best price for shipping
Very friendly, helpful staff. They help me with all of my shipping needs and every other little thing i may need help with. I know theyve been here for a short pediod of time, but i am extremely satified with their customer service and have become a regular at this store.
Easy and free parking, convenient location, friendly staff, quality service
Friendly and knowledgable staff! Very nice service!
The service is really good. The store itself is located inside the mall, next to the restaurant Grill Argentino
In the Greenery Mall next to Grill Argentino Restaurant
Looking for notary service, in and out, great service
Great service
Couldnt find the store! I asked where it was located and was told the UPS Store sign was up but not open. I left frustrated
This very hidden should improve the location in Google Maps behind Don Pan 100 meters Escondido if it is not for the parking notice nobody can get it. In addition, the notice is above Don Pan la Panaderia
Very good service, the staff are excellently friendly and helpful.
Very attentive and professional just been there and they were very attentive to help me
Excellent attention!