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Hometown Heating & Cooling
377 Victoria Blvd, Kenmore, NY 14217, United States
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Hometown Heating & Cooling
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Mi
Review №1

Jim and his crew came out to replace our furnace and central air. Our furnace was over 20 years old and needed to be replaced before winter, our a/c wasnt as old, but we felt we should have both replaced at the same time. There was no pressure from Jim to replace it when he came out to give us a quote. They did the install quickly and neatly, even though they encountered some trouble due to previous poorly done installation of our air. They went over and above in correcting the problem, having to take out and add new duct work. They are highly qualified and honest. I recommend them highly to anyone needing work or installation.

Ad
Review №2

Got a new furnace & central air installed. Great service at a fair price! Very happy!

fa
Review №3

Quick to respond company! Spoke with Jimmy and within a few hours I had a nice and knowledgeable technician at my house. Turned out to be nothing major but will definitely call them again with any heating and cooling needs!

Gi
Review №4

We had a great experience with this company. Knowledgeable, friendly, and caring. When our furnace went out Hometown juggled around their schedule to get our new furnace installed asap. They even provided electric heaters to get us through the night. Jim was a pleasure to work with. He answered all my questions with ease. Totally recommend.

Ca
Review №5

My husband and I were getting ready for work and a very loud whining noise started coming from our furnace.I called before hours and they were quick to answer the phone....as of all days it was cold and snowing in April...they were there at 9am as said on phone and installed my new furnace in same day! The crew was very courteous and professional...will definately use again

Ch
Review №6

These guys are terrific! After a local competitor told me I needed to replace my boiler for thousands of dollars, Scott took a look and was able to repair it instead for a completely reasonable and fair price. He was on time, easy to schedule and communicate with, super nice, and left the place spotless. When some unexpected additional work was needed he went above and beyond the extra mile to make sure everything was running at 100%. I am a landlord who deals with contractors of all stripes on a fairly constant basis, and Scott is absolutely a delight to work with. His honesty, fairness, and excellent customer service are truly a cut above the rest, and I cant recommend him highly enough. Thanks Scott!

Th
Review №7

Scott and his team replaced my hot water tank. They were there right away for me and gave me a great price on the new tank. Very happy with their service!!

Ke
Review №8

I personally know Scott and Jim. They are both the do anything for you if they can kind of guys. Scott has been in the HVAC field for over 10 years now. You honestly cant go wrong with these guys!!! I myself have had work done as have 2 of my immediate neighbors. Clean and a pleasure to have in the house!!!! Will definitely be using Hometown again!!!

An
Review №9

These guys are great, reliable, reasonable and do a great job.

To
Review №10

I had trouble with my furnace and another company said I needed it replaced. These guys came and fixed it for me in a hour for a great price. Thank you!!

Ch
Review №11

These guys were terrific! I replaced a gas boiler with a forced air furnace and air conditioning, including duct install. They were professional and did a beautiful job. The house was spotless when they were finished, They completed the job in 2 and 1/2 days! On top of that, the price was great. I would highly recommend them for a quality job at a fair price.

Mr
Review №12

Fast, credible service. 30 minutes from the time I called to when they arrived. Woke up to a 50 degree home this morning thanks to our furnace acting up. Called Reimer and was told they couldnt get here for 5 days; Reached out to Hometown and the guys were here in 30 minutes! They diagnosed, solved the problem, and told us next steps. These guys are top notch, definitely will be our go to.

Pa
Review №13

Great service, very friendly and knowledgeable. I was blown away because most heating and cooling places push you to to buy new products and Scott knew right away what the issue was and took care of it immediately. No high pressure sales just a great local business trying to do right by the customer! Great job guys, keep up the good work!

br
Review №14

My experience with this company deserves much more than 5 stars. First of all when I called Jim I hadent had heat for 2 weeks. It was cold and snowing. He came out told me I needed a new furnace. I told him It would have to wait about 8 days till I got paid again. We made the date and he left. Welll 10 min. Latter he called back and said I hate the thought of you guys being cold we will come out tomorrow to do the job and you can pay me next week. OMG I was floored. I was in tears. I just could not believe there were ppl out there that still took someones word at face value! They came put the new furnace in and that night me and my kids were warm while ut was 20 degrees and snowing outside. Amazing. People. I love them and there work is supurb!!!Fast foward about 2 weeks latter. My heat was not worki g again. I called Jim and asked if he could come check it out in the morning. Nope he came out at 9 at night to check it out. Told me I needed an electrician for frayed wires. He even gave me a person to call. Then like before he came back at 10 pm to just check one more thing. Well ge was out with the tech the next day to fix it...free of charge!! If it was not for this company I do not know what I would have done! Oh and I had 2 broken windows and he has a guy for that too!!!If you want reliable service that wont put you in the poor house..call hometown. They are the BEST!! I will not call anyone else...EVER.

Ja
Review №15

I had an emergency with my furnace on one of the coldest weekends of the year so far. The team at Hometown Heating & Cooling was able to replace my old furnace on short notice in no time. Jim and his team were great. They arrived early, were super polite, cleaned up, and were extremely helpful. The price was very fair and Id recommend them to anyone in the area looking for HVAC services. Very happy to support a local company like this one. Thanks again, guys!

Sh
Review №16

I HIGHLY recommend Hometown heating and cooling! I am a single mother owning my own house, I had problems with my furnace on a Friday night and they came without hesitation at 7pm!! The guy that came, Scott was so professional and knowledgeable! My heats back on and the prices were unbelievably reasonable! I cannot thank them enough!

Vi
Review №17

Love Hometown Heating and Cooling. They do outstanding work, do not try to sell you what you dont need and are just really nice guys!! Highly recommend them to everyone. You wont be disappointed. Just installed my new AC and their work is high end, high quality. They are great!

Jo
Review №18

Scott was responsive and very knowledgeable. -John

Ja
Review №19

Excellent Service, A/C Unit Was Not Working Correctly, They Called Ahead to Ask if They Could Arrive Earlier than Our Scheduled Appointment, Discovered Some Mice Decided to Make the Outside Unit a Home and Chewed on Some Wires, Cleaned Out and Repaired in No-Time,Made My Day! When They Discovered I Am a Veteran and Did Not Even Charge Me the Service Call,,((((THANK-YOU))))Great Guys,, Will Recommend to Anyone...

Je
Review №20

Great company! Had our heat running again within three hours after I called (thank you again!) Professional and reasonable. Will definitely be using again!

Em
Review №21

We had a tank-less hot water tank, new ac and new furnace installed by them at the end of June. We had 4 quotes from other businesses and my husband and I chose them because they seemed like the best choice. Something about them just felt like we were in good hands. They did an excellent job...they were professional, honest and informative. I would call them again in a heartbeat for any future heating/cooling work- great company!

Na
Review №22

Hometown Heating and Cooling is simply amazing. I didnt think companies like this existed anymore -- everything you could ask for in a contractor and then some: responsive, knowledgeable, and honest. A co-worker had recommended them, so when my furnace quit, I called them. They came within two hours and had it running again in no time. Turns out it was a simple fix, but what do I know about HVAC systems? They could have sold me a bill of goods, but thats just it: they didnt. I had them back to clean my furnace and A/C and install a condensate pump. Great service, very reasonable rates. Im sold. These guys are super. Hardworking, smart, and sincere. And their prices are terrific. They are also just really nice people. Im so glad I found them!

Er
Review №23

Home Town Heating and Cooling had the best prices around by far. In addition to the amazing work they provide. Scott was very professional and highly informative about the work that needed to be done. All around, I was more than happy with the service they provided. Great work, Cheap prices, and very informative. Best in the business if you ask me.

Qu
Review №24

Very professional and efficient. I called this morning because my furnace wasnt working and technician arrived shortly after that. He had my furnace working perfectly within minutes.

St
Review №25

My air conditioner failed on thursday. They were out friday morning to try and fix it, and on Monday, I have a brand new air conditioner installed.They were polite, diligent and professional.

Ch
Review №26

Scott and his associate Jim (I believe was his name) came 3 hours earlier than what they quoted us. Our house was freezing. They were so nice, informative and HONEST. They were fantastic. Very professional and fast, prices were great. I would recommend them to anyone/everyone. Thank you both for your help!!!

Ka
Review №27

They were fantastic!!! Able to fix our AC efficiently and the least cost to us! They were polite, and let me know what was wrong and what they needed to do to fix it. Highly recommend!

Ti
Review №28

Scott and the guys were great. Extremely transparent about what needed to be done and all of the different options I had available. He communicated promptly and fixed everything very quickly considering I needed a bunch of parts that no are no longer manufactured. I will definitely call Hometown for my personal home as well.

Pa
Review №29

BUYER BEWARE. I have used Hometown on two occasions- each time, I needed to use a different resource to solve the root issue- both ended up being relatively simple/inexpensive fixes. The second scenario was particularly frustrating- they believed I needed to replace my whole A/C unit when, in reality, the issue was the contactor that they replaced not being compatible for my unit. (My A/C is working well now with a compatible contactor). I would NOT recommend their service to others. It seems as though they have a hidden agenda.

Vi
Review №30

What an amazing job these guys did ! They took the time to explain everything to me and my wife, and then did exactly what they said they would. System works great, runs quiet and smooth.The whole crew were very professional,So to Scott and his team.. thanks for everything

Ti
Review №31

Thanks to bill are heat is working great very friendly great job definitely would Recommand to others

Mi
Review №32

I could not be happier with Hometown Heating & Cooling. The team is professional, easy to work with, and hard working. We ordered two AC units. Our house is older, and they went the extra mile to run wires so that we could set up our own thermostat instead of a wireless one (which is something we wanted but didnt NEED). Thank you!PS-Everyone on their team is a dog lover. My dog hates everyone and liked them (for those of you that arent dog lovers, this is the universal sign for good people).

J
Review №33

They did a great job and saved us money. I had a few companies that wanted double the amount of what I payed with hometown. I would definitely recommend this company.

Am
Review №34

New fernace and air. Pricing was a lot lower then expected... well under every other quote. Great service. Fast and reliable, Thank you Hometown Heating and Cooling!

Ke
Review №35

I highly recommend HomeTown heating and cooling. I discovered furnace was not working. I called them in them Thursday morning and they were at my house by early afternoon. They took time analyzing the problem and discovered that the problem was the Inducer motor. We scheduled to have the inducer replaced on a Saturday as they did not have the part available at that time. On Friday morning I received a call stating they had had some cancelations and could come fix it that day! Even called back on Saturday morning to make sure the furnace was running properly. It was and excellent experience from start to end. Very knowledgable, professional and flexible. They made what could be a very stressful experience not stressful at all. Thank you very much Scott !

Ja
Review №36

They came out and did a AMAZING job and had my Furnace working within 10mins. I highly recommend them.

Ry
Review №37

Needed to have my boiler fixed. They came out the next day and got every thing up and running. When a secondary issue popped up Jimmy and Scott came early on Saturday morning to fix and make sure the Boiler was working properly.

Do
Review №38

Very pleased with hometown heating and cooling, great customer service! A great team!

To
Review №39

Great service, tips over the phone, and fast repair at great price. - Amherst resident.

Ma
Review №40

I own an old home with boiler heat on the first-floor and forced air upstairs. It made air conditioning installation a unique problem.Because of the radiators, the guys had to cut vents in all the first-floor rooms and install ductwork to them in the basement. Two of the rooms were over a nasty crawlspace area that required belly flopping through filth to get the ductwork in place. Not a nice place to be. But they did it all cheerfully and professionally.I found out that installing ductwork is just as much an art as a science. I marveled at the expertise they had installing it in such a way that I wouldn’t bang my head in the basement.It was all extremely labor intensive and required construction work in every room. The guys were very respectful of my home and sensitive to the intrusive nature of the work. They handled all my special requests to the letter and worked like dogs to get a huge job done in only four days. They worked neatly as they went along and did a great job in the final cleanup.It’s not often you can say that you are totally satisfied with something you buy. There’s usually something that isn’t quite right. But Hometown Heating and Cooling made a completely satisfied customer out of me. I highly recommend them. I can finally enjoy the summer heat since I have a cool place to retreat to. Great work guys!!!!!!

Ti
Review №41

Clean work, Great work, friendly, honest and best prices.

Kr
Review №42

Absolutely fantastic customer service and pricing!! I use them for my business and will continue to.

Information
57 Photos
42 Comments
4.9 Rating
  • Address:377 Victoria Blvd, Kenmore, NY 14217, United States
  • Site:http://myhometownheat.com/
  • Phone:+1 716-877-2361
Categories
  • Furnace repair service
  • Air conditioning contractor
  • Air conditioning repair service
  • Heating contractor
  • Heating equipment supplier
  • HVAC contractor
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–3PM
  • Friday:Closed
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
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