Phenomenal team that provides great service. Always friendly staff. Any mistakes that are made are always rectified in a satisfactory manner. I have been doing business with them commercially for around 12 years and will continue to for the next twelve. The manager, Dana, is appreciative not only of his customers, but of his team as well. Cannot say enough good things. Now if only corporate could put some more money into updating their parts look up! This doesn’t negate from the store though.
It was my 1st time going here and I have no complaints. They had the battery I wanted and were polite and fast.
On my way to Portland in the middle of tropical storm Elsa drivers side wiper blade flies off. Get off the next exit go to Napa in Kennebunk. Not only did they have what I needed he helped install the blades in the middle of the pouring rain!! I was out of there in under 5 minutes. Thank you so much!! Amazing service!
The only place in the whole state of Maine that actually had really good people and vary good customer service. No games to play. No line to stand in. Vary experienced help. They know what they are doing.
Clerk was very rude to me. I am a mother looking for oil gas mixture for sons gas powered scooter. He didnt try to help at all. I had the manual with me. All he wanted was to get off work. It was a Friday.....
Fast and good service. Always helpful.
Needed 2 batteries for our RV. Yay. They had what we needed and we are on our way. Happy campers.
Supper helpful very respectful staff very friendly and very informational
They were very helpful
A great SANEL NAPA store, same professional service and commitment to the customer. Great staff of dedicated employees to assist you with your automotive needs and wants.
Staff very unfriendly, specifically one individual at the counter, regularly on the right side of the store counter, very inappropriate comments, wise guy approach.
Very helpful and had part needed heater fan good quick service
One if the greatest parts stores! Boss is amazing good person! Always helps you out no matter what!😀😎
For about 4 years now the place has gone downhill they dont go out of their way to find you anything not much knowledge in the store lots of locals and not locals complaining of poor customer service and very poor manager
Custom hoses made, good selection of parts. Helped us switch a truck battery out, providing tools and testing.
I have asked for some old hard to find parts and they came through 9 out of 10 times . Best in area, nice people
The will never buy anything from Napa agin in my life the service in Kennebunk is terrible, and the people that work there have no clue.
I needed an oil cap and got one for my Frankenstein vehicle🤯 HALLELUJAH!!!
Waste of space. Needed a replacement battery 2 miles down the road but manager could not help. Napa stands for Not A Pleasant Assistant
They have the auto parts you need and knowable people that are glad to answer questions.
Very helpful staff .
They don’t know want there talking about and short changed me
Great place to shop
Staff was extremely unfriendly at the end of the work day!
Great service
Small not like a real napa
Helpful, great hours.
Not nice people
No fun stuff :(
Great service
Great service!
Online parts cheaper