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1st Call Glass
2590 Junction Hwy #2, Kerrville, TX 78028, United States
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1st Call Glass
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Mi
Review №1

Excellent service. These are good guys who will do a very good job and treat customers right. Had some small cracks repaired. They explain ahead of time what they can and cannot fix. if theres a chance of something not working they will let you know. Watched them perform the repairs and consider them professional and knowledgeable.

RN
Review №2

The owner is a very respectful man. Got me right in and had me rolling again in about 30 min. He made sure that everything was extremely clean and dry before the install and even afterwards covered all seems to ensure it had time to cure while I drove through the night. If you want someone that knows what they are doing. Look no further than 1st call glass. The level of professionalism and communication is above and beyond. He took time out of his busy schedule and squeezed me in even at the end of the day. He likes to make sure his customers know exactly what they are getting the way he talks about each step. Give them a call you wont be disappointed!!!!

Sh
Review №3

1st Call Glass replaced my Toyota Sienna windshield at a fair price and they were friendly and professional. I highly recommend them! In fact, Im already looking into hiring them again to repair my windshield on another car. 1st Call Glass is fast, friendly and honest!!!

Th
Review №4

Prompt and courteous! They really know what theyre doing.

De
Review №5

Robert answers his phone AND returns calls if you leave a message. (Our experience was not the same with the others we called.) Fast, courteous, and efficient service. He called to confirm the appointment and called again when he was en route. He and son, Xander, replaced my wifes MINI Roadsters windshield in about an hour. Great service. Reasonable price. Highly recommend.

St
Review №6

Very efficient. They came to my house on schedule and finished the job in less than an hour. Reasonable price. If you are thinking about breaking you windshield, call these guys.

Jo
Review №7

Amazing service.I was looking to get the windshield replaced on my Ford Escape so I called various windshield replacement services, including big names like Safelite, but most of them didnt answer. The ones that did answer either told me that they couldnt order the windshield, had a long waiting list or spat out a crazy price.1st Call Glass answered right away. They had no problem ordering the windshield and they said that they could get to me faster than any previous offer. The price for everything was just right. The lifetime warranty was a huge plus.The owner was super friendly and made sure the job was done right and in a timely manner.If youre in search of a windshield repair or replacement, I highly recommend you call 1st Call Glass.

Gi
Review №8

Flexible scheduling, prompt service, excellent work, good pricing; everything you need when looking for glass repair!

Ja
Review №9

They fit me in, even though they were extremely busy. I highly recommend these guys. Great service!

We
Review №10

Great experience. I had been putting off getting a windshield replaced, but the experience was so easy. Thanks!

As
Review №11

1st Call was wonderful! Driving from Louisiana to Texas, a rock busted our window. Called 1st Call Monday morning and my windshield was repaired before noon, on the same day!! These guys are life savers!

Ba
Review №12

Robert did an awesome job for us. Got us back on the road same day after a turkey buzzard made a mess of our windshield. Choose this company with confidence!

Pe
Review №13

Robert replaced two vehicles windshields for me. Excellent work, done on time, very friendly and professional and throughly explained the whole process. Reasonable prices and quality work. Would definitely recommend!

Ka
Review №14

I called multiple days for weeks, no response. Finally was able to direct message them on facebook, with no response after they asked for my phone number. After another week of no communication from them, I decided to no longer use their business. Very bad communication with them.

Da
Review №15

The owner Robert was courteous, friendly and prompt. He had replaced my windshield in less than an hour with his assistant who turned out to be his hard working son. The price was competitive and I now own a beautifully clear windshield, after receiving sandblasting storm damage in May 2020. I highly recommend his service, he can come to you and replace or repair your windshield in the quoted time. I just love my new windshield it is incredibly clear!!! Thank you Robert for your excellent service!!

Br
Review №16

I live Fredericksburg so fining someone local like !st Call Glass was outstanding. Robert was great, from the time I called to the installation. I gave him my VIN number, he gave me a quote on the phone. We scheduled the repair, which was four days after the call. He also call the morning of the repair to confirm it was still a good day for and then sent a text about 20 minutes before he arrived. He walked me through the repair, the warranty and was done in about 30 minutes. I give 1st Call Glass 5 stars!

Ra
Review №17

I have used 1st Call Glass for two new windshields and numerous chip repairs and they have always done an exceptional job for a fair price. I recommend them to anyone with windshield issues. Thanks for the continued great service.

Di
Review №18

Drove over to shop and work was completed in 20 minutes. Awesome job plus the price was right.

Su
Review №19

We were 100% satisfied with this business. We had a cracked windshield, called to see if the business could fix it, the owner said yes, we drove to the business address, the windshield was fixed within 30 minutes, and we were on our way.

Ja
Review №20

Excellent work. Looks perfect again. Thank you.

Al
Review №21

They met me at a convenient location to replace my windshield. Right away I could tell I was in good hands with good people. The work looks great and it was worth not having to drive to San Antonio.

Ka
Review №22

Very professional, and took care of my chipped windshield in my 2020 Chevrolet Colorado ZR2 in less than 30 minutes!

Ro
Review №23

Got my windshield replaced after being shattered in 4 places by hail strikes. Robert quoted me a good price and said the job would be complete in 45 minutes. He offered mobile service, but it was more convenient to meet him at the shop. I set up an appointment. He started the job on time and finished in 45 minutes as promised. Great job and workmanship. Would gladly use him again and refer family and friends.

Da
Review №24

I had a cracked windshield for some time now. And I finally decided to get it fixed. I called first call auto glass and scheduled me I.If you want it done right call Robert!! He will take care of you and all of your auto glass needs. And quickly too!!

La
Review №25

I went out one morning and my mirror was hanging by the electric cord that powers the compass read-out along the bottom of my mirror. A piece of the windshield glass on the inside of the laminated glass had broken out and was still firmly glued to the base of the mirror. The hole was about the size of a quarter. Robert could have sold me a $350 windshield for my 2005 Outback, but instead he said he could glue the base and attached glass back in place, and he guaranteed it. $75. He was fast, efficient and friendly. Yeah, they get a 5-star rating from me.

Cr
Review №26

1st Call Glass was absolutely amazing! They went out of their way to meet us on a Saturday afternoon after closing to assess our damaged windshield. They are awesome folks and we highly recommend them for your auto glass needs!

Th
Review №27

Very fast and professional work! Genuinely surprised they had my windshield in stock. Many other places I called told me they’ll have it ready by next week but 1st call glass told me to come in ASAP and within the hour they had the truck ready!

Br
Review №28

I highly recommend this business for windshield repairs and replacements. I needed a windshield replaced and booked the closest appointment I could which was only 2 days away. Robert called me the very next day saying he could fit me in and did. The whole process took 45 minutes tops and his pricing is very fair. What a great local, courteous business.

Li
Review №29

They are quick and very professional

J
Review №30

Had my windshield replaced on my 2014 Camaro SS. Robert did a fantastic job. Very happy with the installation. Robert is a very friendly and courteous owner. Detail to his work is very evident. He will definitely take care of you. 5 Star recommendation for sure!

Dy
Review №31

Great customer service. We were in a bind and he knew he could help us without hesitation. Will definitely do business with them again in the future. Definitely support this business!

St
Review №32

They did great work on my windshield. My car windshield had significant cracks and 1st Call was able to order the windshield for my VW and replaced it at my location. Very happy with the service.

Mi
Review №33

On time, repaired it quickly. Looks good. Little bit of a mix up that wasnt his fault, but he gave a discount and all is good. No problems here. I recommend.

Kr
Review №34

When you hear first class you think the best quality the best customer service, this is exactly what you get with Robert and more! He worked us into his very busy schedule with a positive attitude great price, quality job, his knowledge and integrity are unmatchable! Thank you Robert I’ll forever send my clients and family your way!

mi
Review №35

Friendly owner, prices beat Safelite. Fast service. New glass looks like he never touched it

Su
Review №36

Robert and his son did an amazing job! Came to my place if work when promised. Finished in the amount of time promised. All at a great price!

Am
Review №37

We took our Chevy Suburban in for a windshield replacement and 1st Call replaced it quickly. Since we were visiting the area at the time of the repair, we even got a great recommendation on where to get some lunch while we waited!

Ch
Review №38

SUPER FAST AND PROFESSIONAL SERVICE! Had my new windshield installed quickly. They took their time installing to make sure it was perfect! I was extremely impressed with the efficiency of service, the professionalism, and the turn around time. I was on the road again right away! I highly recommend this company!

Br
Review №39

Needed a window in my truck quick and Robert got me in immediately and got me in and out in less than an hour! My only glass guy from now on! Great service hands down!

Sa
Review №40

1st Call Glass is first class service! On time, on schedule, on budget and professional. Replaced my Yukon door glass in Fredericksburg and works like new. Would call them again for all my auto glass work!

Je
Review №41

I am very pleased with the quality and professionalism I received! Robert was very accommodating with timeliness and that we had to change locations due to weather. So convenient not to have to drive far at all! I highly recommend.

ch
Review №42

Very responsive, great availability. It was done less than an hour while I was at work. The price was very affordable.

BK
Review №43

I dealt with Robert for my windshield replacement. I appreciate his urgency in taking care of me. I was not able to be present at the time he replaced my windshield but he kept me informed and had one of my fellow employees inspect his work in my absence.Much appreciated! I recommend 1st Call Glass and will call on them again when needed.Thank You Robert!

Ka
Review №44

Quick, efficient service. Did a great job of explaining the process. Just like their business card says: Local - Fast - Friendly service! Will definitely use 1st Call Glass in the future.

Mi
Review №45

Fast, Friendly and very Knowledgeable!! Excellent professional work done by Robert. He had my window replaced quickly. Highly recommend.

Br
Review №46

Robert the owner called me back from a message I left Saturday. He informed me he had the windshield I needed in stock to come over he could do it today. I did and was very pleased in all areas. I completely recommend him. Thanks

Ke
Review №47

Robert was honest and explained the pros and cons of the service. He wasn’t out to make a quick profit. I appreciate his integrity and recommend his services for windshield repair.

Ma
Review №48

Such a great experience! Robert is incredibly friendly and knowledgeable. I brought my truck in for a new windshield and they did a perfect job, all with a smile on their face. Definitely recommend for anyone.

La
Review №49

Very happy with service. He went out of his way to work with my short timeframe. Thank you 1st Call Glass.

Bi
Review №50

I recently bought a used Dodge Dakota pickup that had a cracked front windshield. I called Robert at 1st Call Glass & Mirror about replacing it, and he quoted me a very reasonable price over the phone. We set up a time that was convenient to me, and he replace it in less than an hour. He did a great on the installation, and I am very happy with it. Highly recommend.

Ja
Review №51

Called one day and window was fixed the next. Great service and at a very reasonable price. Thanks

Jo
Review №52

Took my Jeep there and was very very satisfied. Very professional and friendly. I recommend 100%

ro
Review №53

1st Call Glass is a top notch company to do business with, they do what they say they will do. I had a windshield replaced about a year ago and they did a great job. My weather stripping on the top and each side came lose so i called them up and they set up an appointment and got it all taken care of and no charge. I was fully expecting to have to pay something and wouldve gladly paid. So, the no charge free lifetime warranty was a great surprise. Thanks again 1st Cal Glass for taking care of my auto needs.

Cr
Review №54

My windshield was replaced yesterday by this company. I was very impressed with them. I was in contact with Robert and he was courteous and respectful each time we spoke. Due to unexpected circumstances (sickness, weather, flat tire) we had to reschedule several times. He never made me feel bad about rescheduling he just did it. When we finally did get it done he kept the same price he had offered me in the beginning. He kept in contact with me to let me know when he would be at my office. He changed the windshield in the parking lot of my office without causing any disruption to my work, my co-workers, or my customers. I am thoroughly impressed with the windshield replacement and the customer service he provided. I highly recommend this company.

Mi
Review №55

I had a drivers window broken on a Honda and took it to Robert at 1st Call Glass (they also will come to your location). He was great at scheduling and keeping me posted by phone. The replacement was well done and cost effective. And he stands behind his work should that ever be needed. Ill use 1st Call on my next auto glass repair.

ke
Review №56

Robert with First Call Glass provides exceptional customer service. Robert and his wife went above and beyond and traveled to my residence to change the windshield on my vehicle. Very polite and professional. He had the new windshield on in less than an hour. I highly recommend First Call Glass for all of your glass and mirror needs!

Jo
Review №57

On time and professional. Business was conducted in a timely manner.

Jo
Review №58

I was very pleased with the service I got with 1st Call Glass. Robert and his wife did the work in less than 45 minutes . Great job Robert and thank you for helping replace/repair my windshield I would highly recommend 1st Call Glass for your windshield replacement. Great service 1st Call Glass! :)

Jo
Review №59

Definitely First Class!! Everything went smoothly n all as stated up front. Would definitely recommend to anyone needing glass repair.

Ra
Review №60

Going to 1st call glass was one of my best decisions Ive made, they where very informative and professional yet at the same time I felt like family . I definitely recommend them for anyone

Bl
Review №61

Fast and will meet you anywhere.

La
Review №62

Robert worked us into his busy schedule to try and fix a leak in our Jeep sunroof. He wasn’t able to repair due to lack of the right seal but told us what to do until we could find our part. We were able to get it fixed on our own with his advice and he refused to let us pay him for his time.

Ka
Review №63

Excellent service and a great experience all around. There were a few scheduling hang ups on my end, but Robert was cool with that and did what he could to get the repair done in a timely manner. If I could give more than 5 stars, I would.

Ro
Review №64

They were fast and did a fine job! I have used them a number of times and would recommend them to anyone!Thank you and job well done

Ca
Review №65

Quick, professional, and owned by a courteous and intelligent person. Great service!

Fo
Review №66

Great experience here! Friendly service and the windshield replacement is excellent. Will be coming back for future auto service

Ke
Review №67

Had a great replacement. Very quick and convenientThank you

Ri
Review №68

Good timely service. Windshield replacement just. Like new. Very very pleased .

Ke
Review №69

Robert was very professional and did a great job fixing the glass. Would definitely recommend

Ro
Review №70

Awesome service! Fit me into his busy schedule at MY CONVENIENCE. Met me at my location. Got the job done in a meer 30 minutes.

Ma
Review №71

I needed a few rock dings repaired, so I called Robert and he had my windshield fixed up in no time. I appreciated his courtesy and quick service! I’ve got 1st Call Glass in my Contacts. Thanks, Robert!

Su
Review №72

Service was definitely first class, professional and convenient with the work being done on site. I would highly recommend Robert.Jim

Ca
Review №73

Arrived at our house and got the job finished in less than an hour! Very personable and professional. Highly recommend!

Jo
Review №74

I had bought a Dodge Dakota with a cracked windshield. I called 1st Call Glass and he gave me a good price on a windshield replacement. He worked around my schedule and got it installed within a week. He did a good job at a reasonable price.

Am
Review №75

Very professional and reasonable. Efficient and convenient...I did not have to take time off work! I will definitely recommend 1st Call!

De
Review №76

Robert did a quick and efficient job on our Toyota 4 Runner windshield and reasonably priced after researching. Found all stickers replaced including Tx Tag.

St
Review №77

Same day response and fix, very nice quality and reasonable prices!!! Thank you so much guys!!!

Va
Review №78

Great local service! Wonderful to work with, clear communication and expectations, and fantastic customer service.

J.
Review №79

1st Call Glass is 1st Class. Have had 5 window glasses replaced in 5 different vehicles. NO LEAKS! On straight. 1st Class.

Re
Review №80

The owner of the business was very congenial and professional. He did a great job on the repair of the rock chip.

Ki
Review №81

Robert is great and stands by his work.Quick and excellent workmanship! I will definitely choose 1st Call Glass again!

Lo
Review №82

Robert took care of my 09 caddie. He was on time did a great kid and my car looks great. Use him!

Jo
Review №83

Have replaced multiple windshields for me in various vehicles. Always prompt and polite. Prices are way better than what the dealership would do the same job for.

Ga
Review №84

Came first thing in the morning and replaced it in under 30 minutes. Rob worked with my schedule to get to me as soon as possible. I had the rear view window of a PT Cruiser shatter and upon completion of the work, rob made sure all the sensors worked to indicate that the brake lights all worked.I highly recommend them and will use 1st Call Glass again if I ever have any auto glass issues in the future!

Ch
Review №85

I live in Junction and had my back windshield broken on a Friday afternoon. !st Call Glass went above and beyond to help me get my window fixed promptly and the work was high quality. Kind and professional!!

Bo
Review №86

Replaced my windshield in 45 minutes. Its a short walk to Rio Ranch Cafe, which is a great place to have food and drink while you wait.

Le
Review №87

We called Robert at 1stCall Glass. He had to order our windshield to match the options on the existing windshield. We are very pleased with the product and service.

Er
Review №88

Called them for the first time as an out of town traveler and within 2 hours was back on the road w a new windshield.... that is the definition of responsive and prompt - well done!

Ra
Review №89

Extremely nice guy and fast service! I would definitely recommend 1st call glass to anybody in the Kerrville area!

tr
Review №90

Fantastic service. On time and professional. Highly recommend!

Ga
Review №91

Had a windshield and tailgate glass replaced on my Expedition, they did a great job, using OEM glass at a very resonable cost. Would 100% use them again.

Wy
Review №92

Excellent product and service, on time, friendly, and courteous! Will highly recommend to friends and family.

Jo
Review №93

Robert did an excellent job on my Uncles 2017 VW Passat. On time, took 40 minutes and he was done.Would have been 5 star rating but the receipt had insufficient information for his insurance reimbursement

Za
Review №94

Great experience. Met Robert and Terri at their shop (rainy day) and had my front windshield replaced in about 20 mins. Very reasonable pricing. 10/10, would go to again.

Gi
Review №95

Great Service! Fast and efficient! Robert and his wife Terry got my wifes vehicle and my own done in less than an hour at a fair price. Thanks!

Jo
Review №96

Extremely fast, affordable and friendly service . Will definitely use again in future .

Ro
Review №97

Robert is awesome guy and does a wonderful job he is very good at what he does and quick

Ja
Review №98

I was very pleased with the service I got with 1st Call Glass. They were right on time and finished the job within the time promised. I would highly recommend 1st Call Glass for your windshield replacement.

Ki
Review №99

They were very prompt about installing the new windshield & were very nice to call to keep me updated. Would highly recommend!

Jo
Review №100

Quality service and very professional. Highly recommend!

Information
27 Photos
100 Comments
5 Rating
  • Address:2590 Junction Hwy #2, Kerrville, TX 78028, United States
  • Site:https://1stcallglass.com/
  • Phone:+1 830-377-9316
Categories
  • Auto glass shop
  • Glass & mirror shop
  • Glass repair service
Working hours
  • Monday:7AM–1PM
  • Tuesday:Closed
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:7AM–5PM
  • Sunday:7AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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