I just purchased a used F250 from Stoepel. Nathaniel was the best sales person I have ever worked with. Very professional and made the whole experience very pleasant. Thank you Nathaniel.

Ordered this 2022 king ranch from Gary at Ken Stoepel Ford. Great customer service, and called me as soon as my truck arrived from Ford.

I cant explain how simple and hassle free Brooks and Tom made the process. I flew from Arizona to Texas for a very specific Raptor I had been looking for. Brooks was very professional and thorough when talking about the truck with me. Coming from over 1000 miles to buy a Raptor out of state can be quite stressful, especially wondering about the truck and the condition of it when I arrive at the dealership. After 2 or 3 days of talking with Brooks, I felt comfortable, and made the right decision on where to buy. Tom made the paperwork painless and fun. I cant speak well enough of the entire team here at Ken Stoepel Ford. You guys are awesome! Thank you for the time and attentiveness. The trip and drive home was far worth it. I will absolutely consider flying out for my next truck as well. Thanks again, to everyone.- A happy Raptor owner

Ken Stoepel has great prices, friendly, and extremely professional staff.Ms. Cecilia White is the salesperson that help me find the right vehicle. Most of the deal was done via text message with her.I bought the F150, XLT, with the 2.7 Eco Boost and 302A package. I also added a Duraliner, at autoXTRAS.I highly recommend Cecilia to help you find yours. I traveled only 61 miles from San Antonio to Ken Stoepel Ford and it was worth the trip.The trip to Kerrville was pleasant, but the return trip was great, driving my new truck on IH10.Go to Ken Stoepel Ford and make a great deal.

Best new vehicle buying experience ever, my Sales Consultant, Cecilia White, is a true professional. I will highly recommend her to my family and friends.Juan Rodriguez, Business Manager made the financial processing a breeze and without any undue stress.The drive from San Antonio to Kerrville was pleasant, and on my return I was able to enjoy driving my brand new F-150, XLT. The Eco Boost 2.7 is fantastic on the highway, it has plenty of power.In the photo is the Honda, Odyssey that I traded and behind it is my new F-150, XLT.

Alfred was absolutely awesome to work with!!! Very prompt at answering phone calls or returning missed calls. The finance team was spectacular and no pressure also!! We purchased this truck from the Dallas area and made the drive on a Thursday and he made every accommodation for us to finish up working once we got there putting us in a quiet office to finish up and even welcomed our pup Toby!!! I would highly recommend this dealership esp. Alfred!!!

We Traveled over 2000 miles round trip from Jacksonville Florida to purchase our newish 2019 F-150 Platinum from Michael Nobles @ Ken Stoepel Ford...Hands down, a truly 5 star experience.Everything from their very thorough online communication/knowledge about the product to our trade, all the way to a perfect delivery... it was 100% on time.I have been in the automotive dealership business myself for over 30 years, and want to boast about this dealership.Thanx Mike and team, we LOVE the truck!

We are ticketed to death to get our Ford Escape! We told Art their salesman just what we wanted and all the bells and whistles that we asked for and even more! The low mileage in a used vehicle was a must and he went out of his way to show us their inventory that matched what all we asked for! We were very pleased that we found such a great car! We weren’t pressured at all and but he made the deal and went out of his way! We will be buying our next vehicle here!

If you are ever looking for top notch service (thank you David), than this is the place to go. Friendly customer service with staff that goes above and beyond to help.There is no other place I would take my Lincoln to get serviced. Give them an opportunity, youll be pleased you did. Thank you Ken Stoepel Ford

Shopping at Ken Stoepel and working Alfred Hernandez has been a true delight. As a customer, it is a far better experience to buy my vehicle vs. being sold a vehicle along with a bunch of other stuff you didnt want or asked for. This is reason along with competitive prices is why I keep coming back.

I bought a Lincoln MKZ about 2 weeks ago and I love it, Nathaniel was the salesman that set me up with the best deal I could possibly get! He even got me complimentary weather tech floor mats because I wasn’t a big fan of the carpet ones. Go see Nathaniel if you want a great salesman and the best deal!

Shana was awesome. Not only did she work me in without an appointment she took the time to verify my FordPass account which resulted in a no-cost oil change and tire rotation. Not to mention they have one of the nicest waiting areas around. Thanks so much!

The Service Department is great to work with! I was an out of towner with a Friday afternoon problem - they solved the problem by 9:30 Saturday morning and I was on my way. Shana Bates, Jim Clarke and the shop manager were helpful, understanding and courteous. They went out of their way to help me. Thanks - great service!

We never thought that we would purchase three trucks from the same salesperson and the same dealership in three years but thats how good Gary Washington at Ken Stoepel Ford is! He is extremely courteous and professional and definitely knows his vehicles. Gary makes the whole process painless and easy and actually enjoyable. We look forward to our next purchase with Gary.

I only had a spare key & remote made but I was told it would be take up to 2hr.. But waiting in the lounge wasnt so bad.. All the employees were very courteous & helpful.. The coffee machine was great too

On the way home to Brazoria from Sonora my husband’s 2010 truck literally died. We limped into the service bay pulling a travel trailer with no power. The service man was out with his computer in 2 minutes. The problem was something electrical and obviously not an easy fix. My husband had been looking for a new truck for sometime and had a list WITH HIM of what he wanted in a truck. Within 30 minutes Eric Schwartz had found him just the perfect truck with a few cool options he didn’t know he wanted. The dealership had no problem letting us park our travel trailer in the back and treating our big dog like their own. Eric helped us unload and reload all our stuff we we’re bringing back from deer camp. We were so blessed to have broken down in Kerrville and having met a really great guy who was more of a friend than a sales man. Than you so much.

I recently purchased my new car here and was very impressed with the excellent customer service I received from Alfred Hernandez. He was very helpful in finding me a vehicle on short notice.

My search for the vehicle I wanted landed me at Ken Stoepel Ford. I met with Art Schoonover and we spoke about price and trade in value.Ill admit I was VERY surprised how easy it was because Im used to dealing with large city dealerships that try to squeeze you for every single penny. We came to an agreement for a great price and fair trade-in. Art made the process easy, fluid and comfortable. Tom Hinckley in finance took care of the numbers and here was my wife and I driving home in my truck from Ken Stoepel Ford!Im very happy with my truck. You know how you see these commercials for dealerships that throw out words like trust, integrity, and professionalism? These guys actually get it.Who thought going out to Ken Stoepel Ford in Kerrville, TX would of been one of best and easiest vehicle purchases ever?I highly recommend this place. Take a look at their inventory if youre in the market for a new or used car or truck. Finding a great dealership is half the battle people. And this is definitely a great dealership. Thank you Art and Tom. My family and I appreciate it.

Our Ford Super Duty was broken into while we were traveling through from Kentucky. Their service department was able to take the truck and fix the damage and get us back on the road without losing any time!!! Hospitality and kindness was greatly appreciated!

Erik was such a huge help when we came in looking for a car. He asked pertinent questions and narrowed us down to the perfect car. Everything was handled quickly and professionally while keeping a hospitable atmosphere! Would definitely recommend to anyone looking for a new vehicle.

Friendly staff, great service, quick turn around.We are so thankful for Ken Stoepel Ford. You guys saved the day. Our family was traveling back to Fort Worth from a week at the Coast pulling an RV in our 2019 F350. South of San Antonio, we threw a check engine light and a wrench on the dash. NO ONE in a 100 mile radius could get us in. Ken Stoepel Ford replaced an injector had us in and out in less than 24hrs. We give this shop 10 stars. Definitely recommend them for your service needs.

Great experience! Thank you Sam Hernandez

Gary Washington was a very big factor in getting us into a 2021 F-150. He never stopped looking for the truck we were searching for. Thank you Gary for your hard work!!

My wife and I bought a used vehicle from Ken Stoepel Ford and our experience was the best we ever had. Our salesperson Marselo Chavez is the reason. He stayed late with us, let us drive the car twice, gave us all the info we wanted and then some. Absolutely NO pressure. He is one of the reasons we bought the car.Also, Juan Rodriguez made the financing and paperwork extremely pleasant and fast. Would recommend Ken Stoepel Ford to anyone because the way these gentlemen treated us!!!Mark NashComfort, TX

Bought my new Ford Explorer and couldnt be happier. Steve Black is awesome. He is professional, knowledgeable, and no pressure. Very patient with me test driving several vehicles and deciding which one was best for me. The overall experience was great. Will recommend Steve and Ken Stoepel Ford to my friends. Will definitely go back for my next new vehicle.

Shout out to Eric who helped us to get our new vehicle! You are awesome and the application was so fast!

If youre looking for a new Ford, definitely hit up Cecelia White at KS Ford. Ive dealt with a lot of dealerships throughout Texas; Cecilia and her team are by far the best and make the entire buying experience such a breeze and a pleasure. I ordered exactly what I wanted (F-250 Lariat FX4 Black Pkg) and at a price that you seriously wont beat at any other franchise dealer in Texas. There are no gimmicks or ridiculous charges tacked onto the price. Ive been to every dealer in San Antonio, Austin, DFW, Fredericksburg, and even San Angelo. This is my store now. Ill be back for more - waiting on my Mustang GT to come in from the factory and Im positive itll be another amazing experience. Thanks Cecelia! Youre my go-to gal. Dont go anywhere else!

Great car buying experience!! Our salesperson, Cecilia, was super friendly, no pressure, just an all around good person. We bought the new Bronco Sport, Badlands, and we love it. The transaction was easy, honest and fast. If youre looking for a new Ford, go see Cecilia White for a no hassles, no haggles car buying experience.

Having Alfred as a salesman is greatest customer service and buying experience you will ever get!

Our journey to obtain our own Ford Bronco Sport was a very pleasant experience! Steve Black is a thoughtful, caring, and steadfast salesperson. From the very beginning, Steve made sure he supported us in our journey, giving us updates on the building progress, to taking pictures when it arrived. We absolutely love our BS Badlands edition and can not wait to take it for road trips! If you are ever in need of a new Ford, Contact Steve Black, he will take good care of you in the entire journey!

I was looking for a specific vehicle that met several wants. Sam Hernandez was wonderful, he looked far and wide for vehicles that fit my needs. From several options I picked the perfect vehicle. Never once did I feel pressured, Sam definitely made me feel like he was on my side, looking out for what I need. Answered all my questions at any time of the day and evening. I highly recommend Sam Hernandez to sell you your next car.

I want to say this place is very helpful and out going I want to thank Erick for helping me and my family getting a bigger car and making our dreams come true and thank you to John for working with usEverybody needs to go to ken stoepel to get a car they work with you and help you they helped us for sure so thank you Erick for your hard workJohnson family 😊😆

Big time happy with our purchase at Ken Stopped Ford.. Trying to buy a truck in todays market should be avoided if at all possible due to supply and demand issues...but...if you gotta or you wanna...I can highly recommend Ken Stoepel Ford in Kerrville, Texas. Zach, their internet sales guy has the inventory up to date and knows status on inbound stock, Michael in finance does his job well and is a straightforward pro. Charlie Alexander, our salesman, was dogged in getting the sale done on both the company and our end. Most places today, the sales and backroom staff sit back and expect a sale and if something is amiss, well, theres the next customer. Charlie ran down The truck we came to see, fixed a glitch in a customer hold, had all the paperwork done and we had our sale done in under 3 hours. Picking up the truck the next day, Charlie had everything ready to go like a professional salesperson does. Bottom line, Id send my Mom and my kids to work with Charlie and the crew at Ken Stoeple Ford and wouldnt feel the need to go with them.

The following is a list of steps taken so far, for a known problem, that still has not been resolved 38 days later. Ken Stoepel Ford referred to as KSF from this point forward.Aug. 30th 8:30 am - 2018 F150 was dropped off at KSF to address rattle on start up. A known issue on Eco Boost engines. Made a special point to make sure they had correct phone # as this is a company vehicle and KSF has had problems calling the correct number for our company vehicles for over a decade. I harp on KSF having the correct number because (as I have explained to KSF every time I bring a vehicle to them) I greatly value being kept in the loop about the status of my vehicles so I can work around not having my work vehicle.Aug. 30th 4:18 pm - Received courtesy text from KSF at correct number.Sept. 1st 10:44 am - Returned call to KSF after they called wrong number to inform me of what they had found. I was told my number had not been saved in their system despite receiving courtesy text 2 days prior. I instructed KSF to proceed with repairs.Sept. 9th 10:23 am - I called for an update on my work truck as I had heard nothing from KSF for over a week. I was told they needed extra permission to remove valve cover and possibly remove cab to inspect for extra damage to the engine. Again, I instructed KSF to proceed with repairs.Sept. 16th 10:10 am - I called KSF again as I had heard nothing about my truck since my call on the 9th. I was informed in the last 4 days a member of their team had contracted covid and the service department had been closed for safety. I fully understand and respect this decision, however, I was never notified that my work truck would be sitting idle for 2 weeks. Again, KSF failed to keep me in the loop about my vehicle. The person I spoke with on the phone said they would have someone from the service department contact me, that day, to access my truck so I could retrieve tools I needed to work.Sept. 16 3:54 pm - I called KSF again as I had still not heard back from the service department.Sept. 16th 4:27 pm - Finally received call back from KSF. Was told I could pick up vehicle and would receive a call to reschedule.Sept. 17th 10:07 am - Picked up truck and drove 3 blocks to where I work. Popped the hood to see if I could see any evidence of work and was met with a light coating of dust covering the entire engine bay. No handprints, tool marks, wiped areas, nothing. absolutely nothing to indicate that any work or inspection of parts had occurred at all.Sept 28th 3:25 pm - Called KSF and left message to inquire about new appointment.Sept. 28th 4:14 pm - Received call back from service manager telling me it would be 2 or 3 more days for his entire crew to get back from being in isolation and I would receive a call then.Oct 7th 11:12 am - As I write this review, I have yet to hear back from KSF regarding a pickup that was originally scheduled to start repairs over 38 days ago. At this point not a single screw has been turned. Despite repeated requests to be kept informed on the status of my work vehicle KSF has failed to call me a single time without me calling first and having to leave a message. For the cost of these vehicles, I absolutely expect better service than what has been provided. Even basic requests to be kept informed have been ignored. All I can assume is that KSF is in hopes I will exceed my warrantee mileage while waiting to be called back so they can charge me for the repairs of a known issue, to a vehicle which was purchased, and had all scheduled maintenance preformed at KSF.I highly recommend staying away from Ken Stoepel Ford. The service is abysmal to say the least.

The service department rocks! I came in early today on a holiday weekend scrambling to get my AC fixed. They squeezed me in and I was out of there in two hours. David was awesome!

Great dealership to deal with, Sam is an extremely good salesman, Tom the finance manager was upfront and straightforward, overall very impressed with the dealership.

We had a great experience buying and selling with Erik S. He was great every step of the way. He is great at what he does and I feel lucky to have worked with such a great employee.

I went here after a terrible experience at another Ford garage looking to buy a Ranger truck. Old fashion customer service is alive and well here. They were courteous, listened and made sure I was going to be happy with my purchase. The sales associate Gary was too shelf.

Been to both fast lane and regular service, they actually go out of their way to make the customer happy. Repairs on my truck were quick and didnt charge me for anything extra, bill in both cases came out less. To top it off shopping right there while you wait, or huge park with dog park right next door.

I ordered the new 2021 Ford Bronco Sport Badlands for my wife. It came in early and exceeded our expectations. Nathaniel did an excellent job in helping us choose the right package. I would highly recommend Nathaniel to anyone who is looking to purchase a new or used vehicle.

Big time service with small town treatment.I live in Cedar Park but found the truck I was looking for at KSF.Gary Washington was friendly, helpful and made sure the truck I got was the truck I wanted. He made it clear that me walking out of their happy was the priority.I liked them so much, that when I had a friend also looking for a Ford, I recommended them and Gary found them a truck as well.

Awesome experience, great people. Sam was an awesome sales rep and worked really hard to get me approved. Will definitely be back for my next car

I bought a new F150 platinum about a year ago and Sam Hernandez was my sales professional and he and the experience could not have been better. Not only was he amazing during the purchasing process he has also been there for any questions I have had since. I highly recommend working with Sam and I absolutely love my truck.

When another dealership failed me Sam at Ken Stoeple Ford came to the rescue! They made the buying process as easy as pie. When they say hassel free they mean it. I will certainly be back for my next vehicle and will send others !

Logan Landen has shown the upmost professionalism and care every time I go to this establishment. He is knowledgeable, friendly, and makes me feel at ease. I would highly recommend asking for him. 5 STARS!

Ben was a big help navigating the order process.

I’ve bought several cars from Sam at Ken Stoepel Ford! They treat you like family and no pressure at all! It’s been so good my daughter bought her first car from Sam as well!! Thanks Ken Stoepel team!!

These people claim to discount a vehicle cost, then add thousands of dollars for warranties that are useless, and insurance that doesnt pay off when you file a claim. GAP insurance is a farce and the company will not stand behind it. I paid for the GAP insurance and then when insurance totaled my vehicle, it was MY insurance and the salvage that was required to pay off the loan. Basically, a $20,000.00 car was acquired for $6,320.56.I had asked the salesman what this car would be worth if it was totalled and I was told it would be worth what I was paying, so I went through with the purchase. I gave the service department my business for the first three months, but they were so rude and condescending when I brought my vehicle in, that I decided to use another company closer to home.

Great people here. I did not buy from them but I wish I did. So friendly and they worked really hard to find me what I wanted. It just didnt work out. Maybe next time!

Excellent staff and service. All you need to keep your Ford with 300k+ on the road with proper service by these fine folks!

If you’re looking to service your vehicle from a values-based Ford dealership that operates professionally and efficiently with a customer service focus, look no further.I was 13 hours into a road trip from Corpus Christi to El Paso to Big Bend National Park when my F-150 had a malfunction of the Integrated Wheel End system. With the vehicle under warranty, I contacted 8 dealerships within 250 miles on Friday morning and was told by all 8 that they were either understaffed or would be unable to help for 4-5 days. When I reached out to Ken Stoepel Ford in Kerrville, 3 hours away, I met David in the service department who took a different approach: he told me they were committed to helping and would find a way to help if I brought the truck in. David did an exceptional job with managing my expectations, fitting the vehicle into their schedule, and answering questions. The service department at Ken Stoepel is unlike any that I had ever experienced. The team repaired the truck quickly in accordance with Ford’s service bulletin and had me back on the road in a timely manner. Thanks for your help this weekend!

Shana in the service department is a Wonder Woman!She got my 2017 Ford Edge (bought at Ken Stoeple Ford Kerrville, TX) in and out so that my sister and I could enjoy a safe and worry free long weekend road trip.Im so proud to support my local Ford dealership because they take care of me.

I had a first class truck buying experience at Stoepel ford of kerrville. Erik Schwartz responded to my inquiry on an F-150 I had been searching for in a very prompt and professional manner. They provided me the photos and information I requested. Then they fairly valued my trade. When I made the one hour drive to kerrville they were very respectful of my time and did exactly what they said they would do and more. This was a great experience and I highly recommend if you are tired of the runaround in satx at the big dealers you give Erik and Stoepel a chance to earn your business. I am a very experienced car buyer and I was just very very impressed.

About 5 months ago my sister and I helped our mother purchase a pre-owned suv from Ken Stoepel and Sam Hernandez was awesome to work with! He was personable, knowledgeable, and best of all honest! Thank you Sam for your patience and help! For all your vehicle needs...ask for Sam! ❤️

We love Stoepel Ford! We have bought many vehicles there for the last 18 years. They have always been fair and provide great customer service! Talk to Sam

Buying a car was a big deal for me.I hadnt had great or even good experience in car buying in the past, so being a single woman who really loves Jesus, I prayed. For well over a year. One day outta the blue, I stopped at Ken Stoepel Ford, and met Marselo Chavez. PRAYER ANSWERED! Marcelo is very knowledgeable and took time to listen to me. He was patient and kind. I didnt feel pressured in any way, and was treated very respectfully. I believe if I call Marcelo up in 8 months or 3 yrs from now with a question, he wouldnt hesitate to answer. Also, Tom Hinckley in the business office was very helpful and just as kind. Finally! A GREAT car buying experience! Thank you, Jesus! Thank you, Marcelo, Tom, and Ken Stoepel Ford!! Continued blessings to you and yours!

Thank u SAM for your hard work time and focus to help me purchase my f250 ... never was the a Idol moment was serious about a sell and yet at the same time a bit humorous ... great personality.. also a thank you to mr. Dawson between these 2 men they made the transaction smooth as possible ... ken stopel Ford is beautiful and comfortable with their newest additions thank for the opportunity

I purchased a used truck here and the experience was great!There were a few problems with it after delivery but they fixed it right up.I would definitely buy here again!

These guys gave me the best experience I had at any car dealership and that’s the reason why I came out with my 2018 F150

Sam is the best at dealing with cars, we bought TV a truck and he got us the deal we were looking for. I was gonna buy from a dealer in Sam antonio but Sam and his team saved me a trip. Y’all should go see him!

QuickLane and the service department are both top notch at this dealership. That was a major factor in why I bought my latest truck here. For me its more than just the sale of a vehicle. Its their level of integrity and service that will keep me coming back. Kudos to my sales guy Gary Washington.

I had a key that now & then wouldnt start auto(worn). I asked if they could make another from it with ford code for key. That was a waste of time. I found a good key on the 3rd day & had them make another one from it, (Worked). Altogether=3-4hrs x3 days + $105 (expensive keys) Nice people.

What can I say about Ken Stoepel Ford and Gary Washington that I have not said before? You see I have purchased 6 cars now from these two. You say why? I say why not? Its the down home service you get when you walk through the door. Its the friendly faces that greet you, the atmosphere. And, then theres Gary Washington our favorite sales person. Since moving to Georgetown i decided I wanted to purchase a new vehicle. I picked up the phone and called Gary. He said come in I have what youre looking for. We did and he did. He wanted to have the car cleaned before me taking ownership . So, we left it and he drove it to our house in Georgetown! How is that for service?I cant say enough about Ken Stoepel Ford and our friend, best salesman Mr. Gary Washington. Go see them for your car or truck needs you will not regret it. thanks so much for knowing your customers and their needs!We have purchased 5 cars from Ken Stoebel Ford in Kerrville. We first met Gary Washington when we were looking to trade my Mercedes 2 door in. My husband felt I needed something that sat up higher. We took the Navigator for a test drive. Being new to Kerrville we were asking about churches and restaurants. He was great to work with and after that we have bought 4 more . Gary is super knowledgeable about the vehicles, and customer service he is off the chart. We have recently moved but we will be back to buy a car from him. Because he is honest and hardworking and just an all around good guy!!! From that first meeting we consider Gary Washington a friend. So if you are looking for a new truck or car go see our friend Gary Washington at Ken Stoepel Ford!!!!!!

I was in the market for a 1 ton truck to pull our 5th wheel with. Id been searching the internet for several weeks and eventually saw a beautiful one at Ken Stoepel. Being that I live in the Dallas area and the dealership is in the San Antonio area, all negotiations had to be completed over the phone. Once we agreed on a price, I bought an airline ticket and flew down there. Danny Flores (my salesman) drove out to the airport to pick me up. You have to have some level of confidence to by an expensive truck online and then buy a 1way ticket to pick it up. If its not as advertised, I would have been stuck. This truck was everything it was advertised to be. My buying experience with this dealership was excellent. I would highly recommend them if you are looking for a car/truck.

I bought a new Bronco sport from Sam at Ken Stoepel and it was hands down the coolest and easiest thing I’ve ever done!! Of course I’ve bought 4 cars from him but everytime it’s this way! Go ask for Sam, he’s the man!

Sam is the best salesman and Ken Stoepel! He was able to quickly find another company vehicle for Royal Pane Window Cleanings fleet! Ask for Sam!

It was a real pleasure buying my new Ford Ecosport from Ken Stoepel Ford. The salesperson, Art Schoonover, was very professional and easy going. Everyone else was great as well. Yes, they will get my business in the future.Michael Gallagher

This place is amazing! Blake did an awesome job. I drove from San Antonio the deals were so good. I gave them all the information on my trade and when I arrived none of the information changed. They actually did what they said they would do. I still can’t believe it!! I will always drive that hour for these guys.

Steve Black was my car salesman. We had a few complications, but he worked very patiently to get me into the exact car I wanted! Very happy with everyone’s kindness and drive to accomplish what I wanted!

I don’t usually write reviews because I think they are a waste of time, but I had a great experience at Ken Stoepel Ford and wanted to share it. We were waiting on an oil change at the Quick Lane and decided to kill time by wandering the lot to look at new SUVs and Trucks. Erik Schwartz approached us and said he would get keys to open any vehicle we wanted to see. As it turned out, a new 2021 truck was on the lot in a color we loved. Thank you so much Erik and Tom Hinkle for your help in getting us into a new vehicle.

I recently picked up my new 2021 Mach 1 Mustang from Ken Stoepel Ford. Eric Schwartz ordered the car for me and got me an amazing deal. Eric was a pleasure to deal with as well as Ken Stoepel’s amazing staff.

Great experience, they were very respectful that I want ready to buy now.

Sam Hernandez got me set up with a great suv!Dealing with Ken Stoepel was very proffesional, I had a great experience.

I had the best experience at Ken Stoepel Ford. Being a first time car buyer can be stressful but the wonderful help and friendliness I received from Garrett Stoepel and the rest of the staff made the process so easy! Garrett was so patient with me while I was trying to decide what I wanted and helped me pick the car of my dreams. I couldnt be happier with my decision to buy my first car from Ken Stoepel Ford!

My son got his first car here sales person sam Hernandez was awesome.

I was caught by surprise when my truck started to misfire in the middle of a cross-country trip to get to flight school, whilst towing a 7000lbs travel trailer. Boy was I lucky to have stumbled upon this dealer and their Assistant Service Manager David (I think that was his name). I was greeted with a smile and a genuine interest to help. David quickly got my F-150 in the queue and their techs got my misfire taken care of quickly. I am so grateful for their much needed help and kindness. I am happy to say that I reached my destination safely and on time. I highly recommend this group of friendly professionals!

I have never found a Ford dealer this accommodating they were friendly kept me informed of the progress of my truck everybody was so nice it was unbelievable thank you

Bought a new truck at Ken Stoepel Ford this month and was very happy with the experience. Did my research online, service rep Eric Schwarz had the truck ready for test drive when I arrived at the dealership. He offered information and provided information without hovering or pressuring. Matt Duran in finance handled the purchase paperwork efficiently and in record time. Follow up phone calls and emails to see if all was well. Forty years of driving, eight vehicles purchased, this was the best car-buying experience Ive ever had.

First time purchase of a truck best service I’ve ever had thanks sam

I had a great experience with Ken Stoepel Ford. From Terry Massey, Samuel Hernandez, and Tom Hinckel in finance were extremely helpful and efficient. Look forward to continue our business

Thank you to Gary Washington for going above and beyond in customer service! He made a courtesy service delivery and installation of my new truck plates today IN THE RAIN! Superb customer service, sir. Thank you for leading the way and setting an amazing example. You have my familys continued loyalty in vehicle purchasing for future needs. Much appreciation and blessings. Stay safe everyone .

I inquired about a 2008 GMC Canyon earlier this week, but unfortunately was told someone had already had a pending offer on it. But I mentioned to them to please give me a call back, whatever day, If that deal didn’t go through. Low and behold, I received information a few days after that the offer fell through and I immediately told Art, mark it as sold! Arriving to the dealership ready to make a paid in full purchase, Art and manager Tom were happy to help, and made the process THEE most painless vehicle purchase I’ve been through (I paid in full for my 2020 wrx and it took almost 4x the time to get me out the door.) I’m very happy the dealership followed through with their word to call me back, because I snagged an amazing deal! Thank you to Art, Tom and their team for helping me get a work vehicle!

Brought in my 2020 vehicle for service related to sub/speaker issues. A number of issues occurred over the 2 months it took to still not resolve the issue. However, the last straw was noticing a dent made at the back passenger area. The dent extends outward, made from the inside of the vehicle. Not only have the issues not been resolved - despite being told on numerous occasions that all issues were resolved - now my vehicle has been dented. I am not sure if the individual(s) working on the vehicle were aware they made the dent, but it certainly wasnt brought to my attention by anyone on staff. I dont trust the dealership anymore, so there is no point in returning to see if my original complaint could eventually be resolved. Or returning at all, for that matter.

Buying with Ken Stoepel was really simple and painless. Sam Hernandez made the buying process really enjoyable and helped us to get a great vehicle at a great price, definitely recommend!

Treated very well. Worked us in for brakes. Friendly staff. Highly recommend.

Only place I will shop. Old school customer service. Charlie Alexander will take excellent care of you, give him a call!

I will never ever buy a used car from this dealership again.

Three Fords in a row here. Great service and selection.

Love this place! I would recommend to family and friends. I took my vehicle to other places for service before I discovered this place. You don’t need to buy a car or truck from the dealership to bring it to the Quick Lane for new tires, break work, oil changes or inspections. The prices are good, they are fast and really nice guys! Most of all, I love the free snacks!

Great experience Erik was a perfect car salesman.

Great customer service, love our car!

Great customer service!!! They go above and beyond! Sam in sales is someone I will definitely work with again!

I appreciate Erick Schwartz’s help in finding the car I wanted. He listened to me and took care of me. I recommend Ken Stoepel Ford.

Eric and Juan were great. I wasnt pressured to buy anything. Just had a casual conversation with Erik while killing time while my moms car was in service. Looked at a couple of vehicles when I came across a 2019 F150. Almost had to put a leash on Erik to get him to help me check it out. Wound up driving it off the lot the next day. Juan worked tirelessly to get the approval, even after the lenders went home fore the night.(bankers sheesh) One week later, Im totally in love with my new truck. Thank you to everyone at Ken Stoepel Ford.

Very good service. Knowledgable and friendly staff.

Very friendly and helpful when we had a low oil pressure issue with our 2019 F150 on our way to big bend.

Buying from Sam was so easy and smooth!! Go buy from him!!

My family is from Oklahoma and we had an exceptional experience. From the first contact I had with Gary Washington to delivery of our vehicle was absolutely flawless. Gary was nice enough to drive our vehicle to a local car mechanic for a pre-inspection that we really appreciated. I called Gary on a Monday morning and we took delivery of our vehicle by Thursday afternoon. I highly recommend these guys and would do business again with them in a heartbeat!

Great selection of vehicles and my salesman was amazing he helped me find the best vehicle for me

Always awesome service