From start to finish Destination Cycle made my first Motorcycle buying experience a breeze! Hannah did an awesome job answering all of my questions and finding the perfect motorcycle. Leslie in Finance did great with getting my paperwork processed quickly and shared some much need tips for a new rider. Thanks for the great service and look forward to putting down some miles on my new bike!
These guys were super friendly and knowledgeable. The staff made my purchase fun. The GM, Jason, even took time to shake my hand and answered all my questions. I would recommend this place to everyone!
I really loved the experience I had at Destination Cycle. The greatest sales person helped me. Thank you Hannah. You are kind and very patient, not to mention helpful. That was greatly appreciated. The best finance manager ever. Thank you Leslie. I enjoyed your sense of humor, and your incredible speed with the paperwork. I will be sending snapshots of the Appalachian Mountains......just kidding. This place is helpful, clean, and reasonably priced. Thanks again for making this a great experience.
Best dealership Ive been to. They were incredibly fast at getting an MT07 delivered to the store and gave me a great price on it. I traveled 4 hours and saved money while getting to support the awesome team that works at Destination Cycle.
This was honestly my best experience purchasing a vehicle and I make a vehicle purchase every 2 years for the last 25 years. I absolutely loved Leslie as my salesperson. (I am a disabled veteran and I just had chest surgery 2 days prior.) She was very accommodating and patient and has an awesome personality. Michael in finance was amazing as well. We all shared a lot of laughs. I just felt very comfortable with the entire staff. Love this dealership!
Leslie was very helpful through the entire process. She answered all of my questions, sent me pictures and videos since I live out of state and also helped us figure out an error in the listing which resulted in a lower price. It was smooth and easy as it should be! Highly recommend Leslie to help you find the perfect bike!
The hanna was more than helpful. She went out of her way to make sure everything was taken care of. Very smooth low pressure purchase. I highly recommend. Great people to deal with.
Matthew helped us purchase the bike. My goodness what an amazing helpful person this is. He was always available to talk and ask questions and would text me most of the time, cause thats what I prefer. Best place to buy from and Matthew needs a raise! Best customer service Ive had!!! Best online purchase Ive ever made.
Matt at Destination Cycle is the Best! Communication has been great and working with Matt has been refreshing. I’ll go nowhere else. Thank you Matt!
Hannah was an amazing salesman. She helped me find the right bike. Sent over countless pictures and videos. Showed any damage and made sure I knew everything before I even said a price. A beautiful bike was what was ordered and an even more amazing bike once it showed up halfway across the country. Thank you Hannah pleasure doing bisnuess with you and Destination cycle family. Thank you all!
Absolutely wonderful. Hannah was a tremendous help throughout the whole buying experience. I bought a 2013 yamaha styrker and they made it just such a nice experience.
My Salesman was /Is Fantastic(Matthew Meeks, The Leslie Fisher Great & the fastest with paperwork Ive ever encountered. Chuck Hood in Parts was very helpful. This is on my purchase of a Benelli Tnt135 2021. Thank you All for a wonderful Experience!!!!!
From start to finish Hannah was fantastic! I found the exact bike I wanted and after a few messages we agreed on a price (even better than listed) and first thing the next day I signed the papers. Michael, the finance manager was fantastic too, didnt feel like he was trying to upsell anything and was a very genuine good dude. Overall I would definitely come back for another bike, and its a 3 hour drive.
Destination Cycle was by far the best buying experience I have ever encountered. I am big on being greeted when walking into a place where I am going to potentially spend money and they were on top of it. I worked with Hannah on the deal and she is as easy going and welcoming as it gets. I dislike being pressured into anything, but with Hannah it was nothing like that. She gave me my space, but was there when I needed information on a bike. Overall, the whole buying experience was GREAT! The whole staff themselves at Destination Cycle are friendly easy going! I will always recommend buying from them.
All the employees here are fantastic, especially Kat, Hannah, and Leslie. I purchased a Kawasaki KLR 650. I am extremely satisfied with the service here. I will definitely do business with Destination Cycle again.
I had a great experience at Destination Cycle. No pressure and when I made a decision the buying process was simple and quick.
I had a great buying experience with Hannah and Michael. I was looking for a certain bike and they were the only one in the area with it. Great communication with Hannah and Michael getting sales details worked out a day before purchasing. They had everything ready to go the next day and it was the easiest/fastest motorcycle purchase I can remember. Traded in a motorcycle too and felt like I got a good price on my trade in and my new bike.
Hannah and Michael were so easy to work with. Both were Im very friendly and appreciative of the business. Hannah did a great job replying to my questions and sending pictures of the ATV in a timely manner. I look forward to purchasing my next UTV there at Destination Cycles.
Shout out to Leslie and Chuck for going above and beyond the call of duty to take the time to answer numerous questions regarding a HD10 Lonestar that I purchased at an estate sale. Even though I have a local Can Am dealer, I make the trip to Kerrville because of the honesty, knowledge, and professionalism of folks like Leslie and Chuck. Thanks to Chuck, I now have the smoothest riding and coolest looking side by side in the local area. Cool Daddy-o ..... thank you, Sir !
Went in to look at a used Yamaha R3. I spoke with the salesman who was pretty young . Talked about the bikes that I owned and hes never heard of any of them. Im old and so are my bikes. Was kind of a humorous conversation. I walked in with a drive out price in mind .They made an offer I countered with my price and they took it . Very quick and painless. While I was waiting for them to prepare the bike I had a nice conversation with the finance guy about his military service. Very quickly the service department had my bike ready to go.All in all one of the easiest vehicle purchases Ive made.
I recently purchased a side by side from them and the process was phenomenal no headaches at all!Matt the sales rep that took care of me and made it easy for me considering I live states away highly recommended to go through him since he was so helpful and kind!
Powersports dealerships are almost universally bad. But here, it’s a family owned dealership and I was able to get the bike I was looking for on the same day. Hannah was awesome and Campbell made things easy. Worth the 3 hour drive to never deal with big box dealerships again.
Matthew and Cam made the purchase of my Kawasaki Versys easy and stress free. Both were experienced, knew what they were doing and made my purchase a fun experience.
I had a great experience buying my first motorcycle here! Friendly staff, great customer service. One of the best buying experiences I’ve had thanks to Hannah!
Fantastic job by Hannah getting everything together.. Got there at 9am, Mr. Hicks had me out the door by. 9:30. Love the bike
Haven’t picked up our bike yet. But so far, perfect service. Leslie has taken great care of us!
These people are great,have our club meeting there every month.
This place is outstanding. There isnt a 6th star or I would give it 6. Adam and Campbell are 2 amazing people. I went to Texas to pick up a Suzuki burgman 650. I landed in San Antonio and they sent someone to pick me up at the hotel drove me to the dealership. Day I got the bike it was raining so I stayed another night. I had a small hiccup before I hit the road. Called campbell to report it. The next morning they had a guy pick me and the bike up took it to the shop and had it fixed with no other issues. Props to the service team who worked on it and got it fixed in a timely manner. I Drove it back to KY with no issues at all. I would highly recommend if you are looking for great service, great merchendise and friendly people this is the place to go. Thank you adam and campbell for all you did.
Ive bought several bikes over the past couple years at different dealerships, but this was my favorite! Definitely worth the 5hr drive. Leslie was was very helpful and the entire process was super easy. I also like love almost all the staff are veterans 🇺🇸
Blake was excellent. He had everything ready when I got to dealership. Very patient and believe me I texted him a lot. The sales staff was great as well. Finance manager Michael Campbell had everything ready to go. And very friendly and helpful. I got a good deal as well. If I ever buy another bike I will give them a call first.
I was a first time bike owner looking into a few different options of bikes in the local area when I was lucky enough to find a Ducati Monster 821 Stealth that wasn’t 1000miles from where I live. I contacted Destination Cycle/Hannah for more information and was immediately contacted back and given great and friendly service. I went up that day and took it home with me after meeting the rest of the staff at the shop and getting detailed mechanical inspections and sales options. I could not be happier with both the efficiency and work ethic of the Dealership. Thank you.BlakeGoddu
Thanks Destination Cycle and Steve Christopher for the great customer service! I live in San Antonio, but it was totally worth the drive to Kerrville. Great relaxed atmosphere to look for a motorcycle with a super nice staff! Thanks again!UPDATE! I got my dream bike at a fantastic price!Awesome looking Can-Am Spyder RT Limited Se5.Thanks Again Destination Cycle!
Bought a Motorcycle from here recently, really friendly people, good service, upfront about everything. Blake the sales guy did a great job! Thanks for the good work.Love the bike!
Recently sold my bike, met Jason. The transaction was smooth, easy, and fair. Super friendly and easy to work with. Thank you!
Called and spoke to Blake (friendly & knowledgeable) he knew he exactly what we were looking for. They had it in stock, advised them we would be driving in from out of town by the time we got there it was fully built and ready to go! On our drive in, we spoke to Campbell in the finance dept super friendly and did everything we needed over phone all we had to do at our arrival was sign a few forms & load up our new toy! In & out of there in less than 30min talk about customer service this is the place! We will definitely be driving back out for any future purchases!
Made a purchased quick and they did well. I do recommend them.
I was looking for a Royal Enfield Himalayan, they had several to choose from. I was in and out with my new bike in no time.👍
Very nice people. Got me in and out the door quick.
I recently bought my Honda CBR300 and I am thankful they had a team that wanted to make me happy. The bike itself was in almost perfect condition. When the price didnt meet my budget they offered a different approach! I am happy to welcome home my new baby and the trip from San Antonio was worth it. Thank you so much again!
Excellent experience. Fast and easy. Staff is very friendly and helpful.
Reminds me of that feeling back when I was considered an addition a an adopted son at J&J Cycles in my hometown of Ypsilanti way back whenThank you all for the welcoming, friendly demeanor and the vast knowledge of Hannah, Michael, GM Jason, Blake for allowing me to use his phone charger, Leslie, Kat, Patrick, James, Jack and for youall service to our country of this United States of America and continous service to our vast riding community
Destination Cycle was so amazing to deal with. We drove 925 miles one way to purchase from them. Our sales rep Leslie was awesome to deal with. She sent pics and videos of our new rig. They had all the extra parts and accessories we wanted, ready and waiting for us. The sxs and accessory prices were definitely worth the drive. Leslie, Robert, and the entire team have exceptional customer service. Even the title person was proactive knowing we were from out of state, had the proper paperwork prepared so we could make it street legal when we get home. They even helped load it onto our trailer and strap it down. We highly recommend Destination Cycle. Thank you Leslie 👍🏻
Leslie was great! Personable, caring, and no pressure! Ask for her by name!
Adam (sales) and Campbell (finance) made this the best vehicle purchase Ive ever experienced. I found the bike I wanted at their store (more than 80 miles from me), and will only be patronizing their shop from now on. The only vehicle purchase Ive made where the staff were completely up-front and followed through with everything they said. If they were able to do something for me, they made it happen. When they werent, they told me without beating around the bush. Very knowledgeable and accessible throughout the entirety of the process.Sitting down to fill out paperwork was the fastest Ive ever seen: not because they didnt ask questions or didnt care about me getting taken care of, but because everything we verbally agreed upon they made happen. The back end of the purchasing experience was just as professional and phenomenal as the front end. They take care of you even after the exchange has been made. Again, even though its that far away, my next bike(s) will only come through them. The epitome of professionalism, courtesy, integrity. Well done, gents.
Great experience at a classy dealership. Very well done. Thank yall.
Shout out to Blake for a great buying experience. Good test ride. I came in looking at the bike specifically and he didnt deviate from my goals. Huge plus was the ability to text him. I have a super busy schedule and it allowed me to make plans to come in from out of town and get what I was looking for. Thank you, Sir.
Very friendly experience. They took the time to show us in detail what we needed to know about our new 2021 Can-Am Outlander 570. Thank you all.
Leslie was super helpful and very responsive. The purchase process and delivery was fast and easy. So far enjoying the Can Am👍
Paid $750 for 4 loose screws and oil stain on the driveway. Also charged for light adjustment that wasn’t done.
Looking for a Bike ? Destination Cycle is your place! Leslie and Campbell we’re awesome! Campbell went above and beyond what he had to for me and I appreciate that! Leslie helped me pick out my first bike ever! They’re so selfless. Not out to just make a sell or over sale anything. They could care less. And cared more about what I truly like. So when I move up to a bigger bike. I’ll definitely be getting it from here!
This place USE TO BE ok! Now it is run by negligent condescending, know it alls, and all customer service has gone out the window, and so has the regard for customers safety and life!after taking my bike in for a simple rear tire change, after waiting 3 weeks for a tire order because the parts guy never ordered it, so they cost me a day off work there already, because I was never told the tire never arrived, and had to wait 3 weeks to ride more, THEN when they changed my back tire, the rear caliper was NOT TIGHTENED ON AT ALL, (yes you heard right, MY BRAKS WERE NEVER EVEN BOLTED BACK ON!! JUST PUT IN PLACE) so after a 300mi ride i heard a bad noise and check it out to find I had just rode the texas hill country with 2 sideways pads and a caliper not bolted on, and my rear bracket not assembled correctly, which damaged it and the washer due to the negligence and lack of inspecting, by a man why swears on his life, He checked it also did not tighten on one side of my exhaust and left 3 other bolts loose and when brought up, all I got was an IM SORRY, I sent all the pictures and everything, and they said bring it in and they will replace the brake pads, I told them NO, they need to replaced all the compromised components, and I had to TELL THEM they needed to compensate me for the time and stress and the wasted days and destroyed components, they DID NOT OFFER COMPENSATION, OR TO GO ABOVE AND BEYOND, I HAD TO ALL BUT BLACKMAIL THEM JUST TO GET IT FIXED, AND ME COMPENSATED, THEN, when it came time to get it fixed, on the scheduled day, I am told they did not think, they were replacing the pads since I had already replaced the destroyed ones! And so after scheduling a day off, they had to reschedule again due to their negligence, and so when the parts finally made it in, and I got the bike picked up, they strapped the motorcycle down on the trailer in a fashion that put enough force on 2 body panels and it poped the clips out right there, and they left it strapped like that! I HAD TO SAY TO HIS FACE, do not strap it like that there is allot of tention on the fairings, so right in fron t of me, HE DID IT AGAIN, and told me it would be ok, soI HAD TO ASK HIM TO DO IT RIGHT! And after a day of working on my bike, and me clarifying to the manager to not let it get strapped down wrong, IT CAME BACK STRAPED WRONG ANYWAYS WITH MANY BODY CLIPS MISSING AND MORE FAIRING BOLTS AGAIN!I worked here as a technician a few years back and it was run much better and professionally, and now apparently the owner does not care about his customer, or business anymore, and has no morals! Because I have contacted him numerous times when I found out, he never knew about the situation and he has ignored me completely, all I can get is excuses and lies from the service writer and manager,BOB, YOU REAP WHAT YOU SEW!DO NOTGO HERE, THEY BARELY FIX BIKES THEN SELL THEM, AND THEY WILL ENDANGER YOUR ENTIRE LIFE YOU HAVE BUILT WITHOUT REMORSE< JUST WORDS< AND LIES!!!!AND NOW THEY JUST IGNORE ME, well folks, STAY AWAY IF YOU VALUE YOUR LIFE!! THIS PLACE IS DANGEROUS, AND THERE IS HARDLEY ANY REPAIR KNOWLEDGE BETWEEN THEM, JUST LIES AND EXCUSES!
The boys over the hill at Destination Cycleare some of the best Ive ever had the pleasure to do business with !Top notch sales and service !!!
Super quick, easy and pleasant purchase process. Would highly recommend.
Just bought my first bike at Destination Cycle. All staff members at the shop were great. Leslie sent me an awesome video of the bike I was interested in before I arrived and was prepared to answer any questions. One of the best buying experiences Ive ever had.
Traveling through, needed a rear tire, no appointment, had us back on the road in 45 minutes, fair pricing, friendly staff, very helpful!
Very helpful staff.
Leslie and Micheal were so helpful with our purchase. Super professional and nice. Everything was super easy. They even had paperwork ready for me just to come in and sign. Come and check them out.
Leslie Fisher was my UTV maven and she provided excellent service throughout my transaction. Hope to do more business here soon.
My buddy Jarrett told me about this place & I wouldn’t recommend it to anyone they sold him a bike with a worn out clutch then blamed him for it.
I recently bought a 2017 KTM RC390
Place was awesome, Leslie was great and Cambell was charming, attractive and dapper.
I recently purchased a 2017 FJ-09 from them. We had talked on the phone about a week prior to me driving 3 hours away to get the bike. I had a trade in, and they gave me $1000 more for my trade than what other dealers had quoted. The staff is very friendly, and they know their products. Any time I had a question, they responded with a legit answer. They had the bike inspected, serviced, cleaned, and waiting for me before I arrived. They also got me the payment I was looking for. Overall great experience, and I would happily do business with them again. Andrea was a great sales woman. Curtis didnt stop trying till the deal was made. Michael was very easy and pleasant to talk too, and worked hard at finding me the financing I wanted, Suprina was very delightful to finalize the papers with, and Aaron was very knowledgeable in service, and thoroughly showed me everything I needed to know about my new FJ. After finalizing the deal, the service employees loaded up and strapped my bike down in my truck for me, and I didnt even have to ask! There is a great set of folks who work here, and you can tell they all enjoy working together. Hope to do business again one day with yall!
Thanks to Leslie Fisher for the excellent experience in ordering my 2020 Roxor.She kept me up to date in whole process. I would highly recommend her if anyoneIs looking to purchase a Roxor. She was amazing to work with. By far the best purchaseExperience Ive ever had. Thanks again Leslie!!STEVEKeithville, La
Very attentive to customers wants and needs
Great service!
Blake was a nice guy and got me really interested in a brand new 2020 yamaha r3 as my very first bike I just finished a motorcycle class in Austin and went to look at bikes wasnt planning on buying one right then and there and he sat there and explained a lot about the bike for me answered any questions I had about it and everyone there was very friendly and nice I was in and out of there in less than 2hrs with no trouble whatsoever I rode my new bike all the way to Fredericksburg and im am super happy with my purchase and will go back and trade my bike in when I am ready for something bigger or different
Had a great experience with Leslie helping me out with the purchase of my FZ8. Super helpful and friendly service she got me set up with a bike that I am very excited to have
So, I searched for about two months for a good deal on a DRZ400SM, and I couldn’t find a reasonable deal in the Austin area. I called these guys up, and negotiated a killer deal on one over the phone. They were really great to deal with. They weren’t greedy, and were very transparent with the pricing with no tricks or other BS that most dealers try to pull. And to top it all off, they have a shop cat named Crankshaft. I will be shopping with this shop when I get my next bike
Great experience, Leslie and Campbell were great to work with. I will definitely go there again for my next purchase.
Fantastic place! I drove 85 miles one way just based on my experiences on the phone. Prices were the best around. In person they didnt disappoint. Steve the salesman and Campbell the finance manager went above and beyond to ensure that I got a very equitable deal. I couldnt be happier with the Roxor and I cannot recommend these guys highly enough!
I rarely write reviews but, these guys deserve a good one. No BS, no nonsense, straight to the point. They gave me deal that made it worthy driving 250 miles to get it. Thumbs up with both hands. Give them a shot. There is nothing to lose.
Everybody there was absolutely amazing! Campbell is the best Finance Manager I have had the pleasure of doing business with! We will definitely be back!!!
I dont normally write reviews but I was impressed with the people at Destination Cycle. All were very friendly and knowledgeable, not pushy but were there to answer all my questions. All around pleasant experience and Andrea even made us some coffee late in the afternoon when my wife and I mentioned we might like to have some. Michael was professional and explained everything so we could understand it and most of all was friendly and honest. I would recommend this place to my friends. Also the Can Am Defender has been great so far.
Third new bike Ive bought from Destionation.Smoth and fast transaction.
Andrea and Curtis have been nothing short of amazing! The customer service here has been very welcoming also. The bike selection is extremely nice and very well priced.... for sure worth the drive from San Antonio for my first bike. Thank you destination cycle!
After thirteen years of dreaming what it would be like to own a new and clean looking motorcycle- Mr Campbell helped me achieve that goal and made it happen. I have been getting gear from here since I was 17, and now own a fine product, thank y’all so much!
I had a great experience with Destination Cycle. Andrea and I worked out a good deal on a new Yamaha Grizzly through email. I showed up to close the deal and was in and out with my new Grizzly in less than an hour. They even helped me load it in the back of my truck. Excellent customer service!
Nice staff, came here after my brother purchased a bike. Gave bike info online for trade, never heard back and made mention of what I had when I was there a week later and guess wasnt interested in it which is fine. Just seems good practice to communicate as other places I was looking at similar bikes (including in Houston) at least called back.Decent prices and honestly, they could have sold a new bike if they just were a little more proactive to talk about trade and/or just call back. Went with a different bike and dealership and just bought a new Harley but that doesnt mean this place was bad, just that this time lost a chance, especially when I was looking to buy two bikes. Still may use them for my sons first motorcycle.Want to give 5 stars but honestly lost a sale for the above, as simple as it may be.
Adam and Michael were awesome! Best buying experience I have had to date. Thanks again guys!
Knowledgable techs and very helpful doing all they can to keep my bike safe on the road. Parts guy super friendly and helpful. I am grateful there is a decent shop this close to Fredericksburg. Thank you destination Cycle crew.
Leslie helped us drive in from Castell and pick up a Rhino in less that 20 minutes. She was super helpful, polite, honest, and we are happy with our purchase
Got a great deal on a wonderful new 2018 Suzuki V-Strom 650. Steve, Andrea and the whole crew were a pleasure to do business with and made it well worth the drive from Houston. Big thanks to everyone at Destination Cycle for such a great buying experience!
Went there to look at a specific bike but it was not in stock. Salesman Dan was still very friendly and informative and took the time to show me some other bikes and answer all my questions. He and the Finance Manager made a good impression, were friendly, and very professional. I will definitely come back to check out their products.
Leslie and all the staff were excellent
Best motorcycle dealership ever! I walked in and told them I could not buy a bike but was interested in one. The entire dealership bent over backwards to help me and never tried to pressure me into anything. Im definitely going to be purchasing my bike from them.
The atmosphere and staff here at Destination Cycle are amazing! They have so many cool toys to pick from! Great selection and better prices! If your in the market for a bike go see Andrea (A-bomb) Barker, or Dan the Man DaCosta!
I never would have thought I would have two new bikes in a years time. Perfect atmosphere and incredibly great customer service! This place makes dreams come true and more! Cant wait to have a garage full of bikes I get from yall!
Yesterday we drove from Houston to Kerrville to trade in our 2019 Defender Xmr on a new 2020 Defender Xmr Max... this is the second time we have made the drive from Houston just to purchase a bike from Destination Cycle... the sales Manager Michael Campbell was great the first time around and was amazing this time as well. Ours salesperson Leslie was very friendly and even called us a few times on the drive up to make sure everything was good. We did all negotiations on the phone and all the paperwork was ready when we arrived. They even stay open a bit late to wait for us to get there! I refer all my friends and family to Destination Cycle, and will be back when we are ready for an X3!