Amazing customer service. Willing to work with your schedule. I had my headlights fix in no time. 100% recommend to come her if you want to upgrade your headlights 🔥
The team at Outrageous Custom is phenomenal. TJ ensured my expectations were met and still went above and beyond. They provided excellent service I fully recommend taking your vehicle to Outrageous Customs. I wanna thank everyone involved and looking forward to further modification
TJ and Bryant at Outrageous Customs are the best. They treat everyone who walks through the door with respect, care, and professionalism. Im so glad I found this shop .They repaired my truck after getting side swipped parked in front of my house. Not only did they do the best job I have ever seen, but on one of the hardest colors (Black). I had my truck repair at one of the national car repair places before and there quality was sub standard in comparison with the quality of Outrageous Customs.Outrageous Customs also installed a lift kit on my truck and couldnt be happier. Outrageous Customs is the best option for anyone who wants Fair prices, quality work, and the best customer service in the killeen area!If you want or need any work done to your vehical from paint,lift kits, led lights and much much more call Bryant and TJ at outrageous customs. You wont be disappointed.
I really appreciate you guys and thank you so much for getting my baby back right!!! After a wreck my baby was looking sad. They did everything they needed to do to ensure she was just like she was before the accident.
Best price and best service around. I cannot walk away from my truck without looking back 5 or 6 times. Which is exactly what you want. They have awesome-sause package deals that you wont be able to walk away from, as well as knowledge and super polite staff! I got a 3.5 inch lift, LED headlights and fog lights, smoked tail lights, train horn installation, rims and tires!
I had my led headlights and front bumper splitter put on by outrageous customs. The experience was amazing. They were extremely friendly and helpful. I was kept posted during the duration of the job. The prices were extremely reasonable. I would highly recommend this place for any collision work or after market custom exterior work.
Bryant, Ms. TJ, and the O.C.C. Team are amazing! They treat everyone who walks through the door with the utmost respect, care, and professionalism. Im proud to say that I havent found another shop like theirs in the Austin Texas Area.They offer great services outside of collision repair and auto customization including, helpful rental car, interior work, and even detailing!Outrageous Customs is the BEST option for anyone who wants to be treated well by folks who really care and take pride in their work. Fair prices, highest quality of work, and amazing customer service!Give them a call or stop by for a quick chat and quote today. You wont be disappointed 😉
Trying to support your local business has become the worst thing I have ever done.I went to this collision center called outrageous customs( the worst experience ever) I paid out of pocket to get body damage fixed on my vehicle. When I picked up my vehicle I had paint on my head rest, my light and bumper were not placed in correctly, I paid for my bumper to get painted (which was not done ) I purchased a new protector for under my vehicle and they placed it in witb metal screws not plastic tabs which destroyed my bumper . I also paid for my back windows and eyebrow of my car to be tinted . The back window s where tinted I was informed to come back and when I tried to come back I was informed they don’t tint. She also refused to refund me for a weather strip I purchased that she didn’t instal on my car which I have a receipt for.Tj the owners wife informed me if I had any issues I need to contact Bryant Ford at Lyft king because she wasn’t going to deal with my vehicle. Come to find out she is very insecure and feels as if everyone is interested in her husband which is why she no longer wanted to work on my car and let her do worker’s damage my vehicle.When I went to Lyft king like she informed me to do she Informed then she never said that. She then set up an appointment for my vehicle which I went to to find out my headlight was broke (which is why it won’t set in place right ) she informed me that she gave me a gift of cleaning my lights and my light was not broke when I brought it in but is now broken and she refuses to take responsibility and fix it.I would advise any and everyone to stay away from this business it’s drama and they don’t take responsibility for anything that they do wrong!
Outrageous customs was very professional and produces great work. Would highly recommend them to anyone in the area.
I absolutely love outrageous they were able to match my custom paint they repaired my car in a timely manner the staff is incredible and friendly and very professional I have zero complaints if I could give them 10 stars I would thank you guys for everything you did for my vehicle⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Very quick turn around. I was skeptical about what I wanted to do, T.J. assured me I wouldnt regret it. I am very pleased with the job they did on my Audi. Id recommend them to anyone.
TJ and her team are very professional and understanding. I very much recommend this shop to anyone. Keep up the good work!!
I would never go there again. They do not follow or cover their warrany. And the lady up front is very very rude. So dont waste your money there.
Awesome experience every time I go to outrageous I took a friend there to get an estimate for their car that has just been in an accident and they were able to help him and get him a rental car the same day God blessed business I would recommend it to anyone
Tj and the mem always take ❤ of my vehicle and they look and feel like knew moneys money 💰. Thank you all. TB
I took my car here after the ice storm where I had alot of scratches and a dented hood. Within 5 days I had a brand new car. They are very professional and took care of me. Also they paid for me to get my windows tinted!! No other place does that, that I know of!!Highly recommend!!!
Based on the terrible customer service, lack of communication, and unapologetic attitude- I would Not recommend this Body shop to anyone who values their time.This business says it opens for business at 9AM.The doors to the shop office were not open upon me arriving about 9:05AM- 9:10AM; Monday morning. I approached the doors, to find them still locked, and a young man standing in the parking lot says to me: “We will be with you shortly ma’am”. Okay, I didn’t know if this young man was an employee or not, and I was confused for the entire time I was there. (Due to lack of thorough communication)However, I still waited around for about 5 more minutes. The owner- TJ, then comes in about 5 minutes after and opens the door, lets me inside, and barely engages in any dialogue with me then, too.-No apologies for running late, no apologies for the doors being locked, no type of consideration for my time or business as a customer.**SIDE NOTE: I work for a dealership that sends this Body shop lots of business- You’d think this be an easy “done deal” type of transaction/service, as my Job has recommended this place.To add, last week Miss TJ (owner) and I had been communicating through emails; Where I notified her of Monday being the day I would drop my vehicle off. I never received an email back informing me of any other details such as a time, any procedures, or instructions...I was ultimately irritated after miss TJ having a piss-poor customer service attitude, dragging her feet to help me or acknowledge me, poor communication skills, and no consideration whatsoever. I then grabbed my keys and told her I would go elsewhere. She didn’t seem bothered by that either.So unfortunately this business did Not have the opportunity to work on my vehicle, and I hope they can work on better customer service training, tactics, and communication in the future.
Remember when you were a kid and got a fever so you get to skip school a few days but then you start missing your friends so when you got to see them again you were happy.this was me when my car was in the shop, after the delay due to the snow storm I missed it so much that when I finally got to see my >100HP car I was so happy.
Really good experience nice people exceptional and honest work a friend of mine came through as well also very happy would definitely recommend and also come back
I called this place multiple times for an update on my damaged vehicle and they seem to keep making excuses and not giving me answers. Some examples are It will be ready soon and sorry im on lunch at the moment The customer service quality is pathetic.
The do Jeeps too;If you want to do something unique done to you vehicle, then this is the place for you. The service is very welcoming and the cat too. The Mopar light bar I wanted for my jeep doesnt exist anymore, and the other places near by wouldnt even look at my idea. I presented the pictures, and waited a few days. Not exactly what I wanted, but that was my fault. Left out some details. Still highly recommend this place if you want a custom job done.
The dopest place in killeen for any customs dealings with your vehicle!! Always there when you call, Always on time! You’d be a fool not to go through them.
Overall service and communication is bad; workers do not answer their phones, was told to meet at a given time and did not received call back. Poor service.
Woowww just wow!! Absolute art in the making, they fitted my kit perfectly and put the car together flawlessly. Definitely coming back again and again
Very friendly and helpful. Owners and Staff. Theyre willing to work with you and flexible to achieve the best outcome for both parties. They will do their best to save you the most money for repairs. They did a great job on collision repair for my 2015 Chevy Cruze and also some paint repair. I would recommend them to anyone and Ill be using them for any custom work I need done to my 2000 Chevy S10 that I dont feel comfortable doing myself. 10/10 service.
I’ve been to multiple places in Killeen for my car and this is one of the best places. I am so glad I found a place in this small town that I can trust. The guy that helped me was always happy to help and answer my calls and questions. Best costumer service I’ve ever experienced in Killeen.
Severely not impressed with the service from the front desk clerk, she is rude and simply not professional. The owner Bryant is very straight forward and a credit to his company. My rim was sent off for repair and came back with more damage and a high price than I was quoted. I received a discount for the additional damages, but the rim want balance correctly. I was just today when I dropped the rim back off was that repair company cant say if they will fix the problem because of the additional damage caused by outrageous customs. I was told by the clerk that I could get my money back because she has plenty of money and dont come back, WOW. my wifes car still hasnt been completely repaired either, we were told one week for repairs that turn into 3, we picked up the vehicle and part of the bumper wasnt fixed, the free gift we choose was never done either and the battery was dead. Bryant replaced the battery which was great, and yes we missed our appointment to get return the vehicle but when we went back to drop the car off the plug and play piece missing from the bumper wasnt even painted yet and we were told we have drop it back off so they can take it too Kia to get it looked at.. this is crazy, the clerk made the comment to me today with my rim situation, she didnt have time to talk to me because she needed to drop her child off at school, now thats service right.. come on..
The customer service was great! The prices was good as well! Definitely will be doing more business in the future!
The team here at outrageous is Awesome!!!! Ive used their services atleast 5 times over the last few years and have NEVER been disappointed!!! Thanks TJ, Bryant, and the rest of the team!
Although they did a superb job at installing lowering springs on my s550 mustang, I trusted their work and drove back home only to find out my rear wheel was about to fly off and the lugs were loose.The job was fast and good, just a simple error to triple check the wheels. I could have caused a very bad accident or possibly injured myself.They had very good customer service and fixed the problem when I drove back after tightening the lugs myself with a electric impact.
Loved it. Customer service is the best..Prices are very fairHighly recommend.My truck n I appreciate you
My experience with Outrageous Customs/Lift Kingz was absolutely exceptional! Brian is a class act and along with shop manager Matt, they expedited my lift install to accommodate my work schedule. They work very well with Tires To You and other specialty shops in Killeen. Everyone at Outrageous Customs represents with a positive attitude and TJ runs a tight ship! Take your vehicle to Outrageous Customs and you will not regret it!
Over the phone the lady was very polite and helpful once I arrived due to her being LATE it turned into a whole big situation with her calling the police on Me but showed up with a bag of Chick-fil-A
I walked in as an unsure customer and left feeling like a valued member of the family. Beyond impressed by the professionalism and care exhibited by the crew at O.C.C. I will never go anywhere else for my custom needs. Thank you O.C.C. Crew, you guys are awesome! **Firefighter approved**
Highly recommend. Great customer service. Very professional. They know there stuff.
They did an amazing job on my vehicle repairs ! The level of customer service we received went above and beyond . They even detailed the inside and went the extra mile for there customer . The process was extremely easy and stress free . I highly recommend them for any auto body work you need done you wont be disappointed ! They even have a rental service to put your mind at ease while your repairs are being done . Will be back for all my auto body work and custom jobs !
I called to request a quote and the lady who answered seemed very annoyed and gave me short answers without even showing the slightest bit of care for my request. Would’ve loved to come here with the work they put out but the lack of customer service is sad.
I love their service, very good body work you can’t even tell where I got hit and they also fixed my head lights and they look like new ones, also they detailed my car in and out AND my Engine too which was sooo awesome !! I love love love !!! Thank you so much 5***for everything !!! I definitely recommend them big time !
Amazing work from O.C.C. Came in for a color match repair and was helped right away! I am very glad with the outcome
I highly recommend. Someone rear ended me and I had to get my bumper replaced. Outrageous was able to match the color of my car, which is something that the paint department at Audi couldnt do for touch ups. The color is Magna Red. It looks like a mixture between red and orange. The staff seem was very helpful and worked with both my insurance company and the other guys insurance company.
Why 5 stars? because there’s no option for 6 stars. THEYRE AMAZING! They do anything and everything you want done to your vehicle. I recently purchased a spoiler and i went in to set up an appointment the same day i got the spoiler; they set up my appointment in less than 3 days and installed it for a great price! great prices, great customer service, great atmosphere. I will definitely be going back very soon!
Amazing customer service! Very professional and personable!
Went in told Brain my problems an concerns said he could do the job for me took about an hour in an out. Great customer service might I add. They can definitely get my business again.
Came here to get my lowering kit installed on the truck. Outatanding customer service, and beyond quality work. Definitely recommend and will come back in the future!
Fantastic!!!!! TJ and Brian are walking in Excellence. They installed a leveling kit on my 2019 GMC. The work was Fast and the service was what I call “executive elite”. I enjoyed the experience and the service, also my truck looks great. I will recommend all my friends to them for paint and body, lift kits or maybe just to rent a car. Wow I almost forgot they tented my truck for free just for doing business with them. It is 3M by the way. How in the world can the do this? I enjoyed this beautiful team taking care my baby. Rw
Had my windows tinted by Rico today. He did a professional job and I felt like he treated my vehicle like it was his own. I appreciate him treating me like family and I left feeling like they valued my business. Thanks and Ill be back soon!
Ive been going to this place for a long time, and I always get the best customer service specially from Bryant, just great personality overall. Always treats you with respect and very humble. Also, every parts that I need to get painted was a 100% match with great quality. I came to this place 1 time and never thought about going somewhere else. If you want to have a satisfying results on your vehicle then I highly recommend everybody to check this place out. This shop is absolutely a 5 star collision center. Also negotiates in prices very well. thank you for everything Bryant specifically that last piece i got painted. tnx again man -Lois
Great staff!!!Did a lift on my RAM 1500 ECODiesel Bryan & TJ and Batman 😺awesome check them out !!
Beware of the LYING DUCK that works the front desk. Apparently she is the owner. BEWARE.
I was beyond impressed with not only their customer service but their work! My insurance company had never given me issues until this claim but Outrageous Customs went above and beyond for me! I truly cannot express how thrilled I was to get my vehicle back.
I been going to this place for the past 4 years now. I had many services done here. I had window tint, body work, lift kit installation, and winch/front bumper grill installation work done on my truck. They never let me down and had always surprised me on the craftsman work they did. I recommend Outrages Customs Collision Center to everyone including Military Soldiers, Veterans, and Retirees.
Left bolts not tight at all could spin with my hand and left trash in the bed of the truck
Love love love them .Especially TJ..She does a great job . Great customerservice . Would not go anywhere else .
Great job on wiring the jeep light bars. nice touch adding the blue wire loom. wasnt expected but nice touch adding it. great price, great people. did job when was told and kept at estimate. had bad experiance at custom trucks of killeen that forgot about my scheduled date but outrages took care of me. will be back for more jeep acc.
Very customer friendly and professional staff. Recently had some work done to my car and Im very pleased. 👍👍
Really appreciated their service and work. The body job that was done on my husbands car is flawless. Loved it
Go low go high its one place to go outrageous customs one of the best shops in Killeen get your car the way you like
This is one of the best places to get a lift, paint, body work n more stuff done at this guy n his team members are gud n clean at wat they do thanks bryant
Bryant and TJ were Great! They saved my car from being totaled and brought it back up to 100%!!! Shop is cool, car chargers, accessories etc. Gave me a rental that was awesome and didnt have my car long! Definitely my forever Colision/Custom Care Center!
Outrageous Customs did an outstanding job on my C6 Corvette. All around great experience from start to finish.
If I could give this business 10 stars I would because the quality of the work is amazing, customer service they go above and beyond expected expectations. I needed a Lyft reconstructived on my vehicle the damages were overwhelming I thought that there was not much that can be done but I was taking care of in a timely manner I was shocked but more so I was happy about the way I was treated. So all Im saying is that if you would like a good business experience and you want the job done right try these guys out trust me you will not be disappointed because I vowed to give him all my business, on all my vehicle upgrades and issues.
The people are awesome here, everyones a comedian. Its always good vibes. Good prices and the ppl working always look out for the best interest of the customer. Id vouche for this place in a heart beat. 👍👍👍👍
From custom work and collision repair (which they do) to nerf bar installation (which they did) to todays hurry up door handle installation on mommas car, this has been an outstanding customer service operation! I can, and do, highly recommend this business!!
Fast, professional and great prices. Great experience, will definitely go back.
I DO HAVE TO SAY THIS . FIRST TIME BEEN THERE IM VERY HAPPY WITH THIS AMAZING PLACE, THEY LIFT MY TRUCK AND TOOK GOOD CARE OF ME, NO PROBLEMS AT ALL, GREAT SERVICE GREAT EXPERIENCE AND IM DEFINITELY BRINGING MY OTHER TRUCKS BACK TO THEM, FROM FAMILIA INK TATTOO CO THANK U,
Been here 3 different times with 3 different vehicles. If I could give 10 stars I would Bryant and TJ will treat you like family and will not stop until the job is done
This place is something you need to visit. quality, customer service and on top of that best prices.
I must say I am very pleased with the outcome of what I thought was going to be a code 10 man down situation! It all started with a bent rim, my first thought was to take it to the dealership and get a new one. Well lets just say EPIC FAIL, of course they tried to hit me over the head for $500 to get a new one. A friend reached out to me and told me to see if its repairable and referred me to Bryant Ford (owner of Outrageous Customs) on Facebook. Im usually skeptical when it comes to third party places fixing my car other than the dealership and I had no idea rims could be fixed. I really didnt want to pay $500 at the dealership either if I didnt have to. So I immediately hit up Bryant on Facebook and explained to him my delima. He told me to bring it by so he could take a look at it. Bryant was very professional, and had exceptional customer service. I mean from the instant I met up with him at the shop to check out my rim I knew I had made the right decision and he was going to take care of me. I dropped my rim off to Bryant Thursday morning and had it back the next day Friday morning. My rim looked brand new, you couldnt even tell it was ever bent! Oh, and I saved A LOT of money! So with that being said I was definitely a satisfied customer and I will be referring friends and family to him also. I also will be taking my car back to get my projector door lights installed by him on my 2016 Dodge Charger! Outrageous Customs is definitely the place to go if u want outstanding work, exceptional customer service. Make sure you go see Bryant Ford he will take care of you forsure! Thanks again, you saved the day! :)
OMG!! OMG!!! OMG!!!!So I had a mark on my door plus a huge scratchs on my door and I thought I would have to get a new paint job. By me being active duty military station at fort hood, and about to deploy I didnt have the funds. But Brian came and said no just a little buffing is all you need and after 20 min my car look brand new OMG!!! I encourage anyone to come try them out. Im amazed!!!!!!!! THANK YOU SO MUCH😭😭😭😘
Very friendly. They know their stuff
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