Worst Experience buying furniture Ever...From beginning to end. I could literally write a book but to keep it short.... While being shown furniture my sales rep was eating.Lets skip to delivery....I definitely didnt get what I picked out. The delivery driver left because he forgot a piece for my bed, he called to come back 4 hours later. (I live 10 mins away from this location, if that) However, I work nights so i was sleeping by the. I had to call THEM the next day to get my bed assembled.If you just need to buy something to sleep on ASAP look here. If you want quality furniture go to Ashleys...I went there for my first bedroom set although very beautiful I felt it was a little overpriced. I definitely regret not going there.
I never leave bad reviews neither do I like too but this was to upsetting. I purchased an entire bed set from this place back in July 2020. From the beginning when we set it up we knew the bed was not sturdy and looked cheaply made. But We tried to give it the Benicia of a doubt. In November, 4 months from purchasing the set the bed frame completely broke. Now to January 6 months after our bed frame broke. I will be getting in contact with the furniture store to see if they can do anything about it. DO NOT RECOMMEND THIS FURNITURE STORE. Their beds are cheaply made and they are not sturdy at all. Save yourself your time and money.
Dont overlook this place! Huge selection ranging in price and quality. Looks unorganized when you walk in, but theyll find what youre looking for. Staff was very helpful!
I always experienced friendly staff. The sales ladies are always nice. They have a variety of furniture and sometimes even used. The prices are really fair compared to other local stores. They can even order different sizes
You gotta check out furniture world they have a lot of hidden treasures in their
HORRIBLE...the Owner Ms. Chan (i think) has NO Customer service skills. The staff is super sweet (Debra and Barbara very helpful) and the two guys were great. But the owner, the Asian lady needs to focus on customer satisfaction and not try to use the customers. I will definitely not go back. Learn on customer service skills and focus on keeping customers. Not lying to them. Moving forward, my business will be at other places. Not because of the products, not because of staff, but because of ONE person (Ms. Chan) and her unprofessional behavior.
This place sale water damage furniture as new. Bought a king size bedroom set that was supposed to be new. After they delivered the set I noticed a strange smell. I have had the set for about a year and the smell has gotten worse. I checked the chest and they put large moisture absorption packages in the bottom. Inside the chest mold has grown. The set cost more than $1100. Now the chest is no good even after having clean twice. Buyers beware.
If you like antique, they have some.
Great price, and polite customer service
We purchased a beautiful Ashley living room and bedroom set. The staff was very friendly and helpful but not pushy. I felt like we got a great deal. We even got free delivery the same day.
I cant believe Ive lived here all these years and didnt know about this store! I read the reviews but decided to go look anyway. The store reps were extremely nice and they had great furniture with GREAT prices. Went in to buy used furniture but came out with a new set instead. All prices were negotiable so they worked me a bundle deal and even delivered it for free the same day. Will definitely be back in the future. Thanks!
Awesome customer service 👍Great prices, cute furniture and a big variety to choose from.
The owner is an absolute professional. She will work with you on any selection you make and she will honor all sales. It was refreshing to shop and purchase (hassle free) from Furniture World for my new contemporary pieces!!!
Got a beautiful bedroom set. Ms Chong was really helpful. Highly recommended
I love this store the lady that own it cares about people
Ms Debbie is great sales person and very warmth welcome
The owner is awesome and prices are really low for new furnitures
Decent place to make a good deal
You can find some great things at great prices here
Great prices and excellent service. Ill buy there again soon.
Friendly and helpful staff!!Great prices on beautiful furniture.
Loved it, purchased good used table set for good price and the service is great
Best prices. Great staff
This store can help you if you have money dont have money never seen money
Great customer service!!
Not my cup of tea!🤔
Nice pieces
Fair friendly people
To high