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Road Runner Sports
155 Village Drive, King of Prussia, PA 19406, United States
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Road Runner Sports
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Ma
Review №1

This a great place to shop for shoes. They fit you to proper size and type by analyzing the way you walk/run and arch type. If you become a member, you can try out your new shoes and bring them back for full refund if you dont love them. They also have a nice selection of other running gear and have an awesome tent sale where you can get great deals and purchase returned shoes for a third of the normal price. This is the very best place to shop for running top brand shoes. The people who work there are always friendly too!

St
Review №2

My wife and I stopped in a few weeks ago on our way back home. I needed new running shoes for a 10k I was going to run in a few weeks.The staff here was nothing short of amazing. They took the time to get everything correct for us. I can honestly say the pair of shoes and insoles they fitted me with were perfect. Ive never had a pair of shoes fit so nicely in my life from day one.I dont normally write reviews for my experiences but the staff went above and beyond all expectations. Basically they gained a customer for life.

Mi
Review №3

It was a great experience at customer service. I was carefully attended to with all necessary support that makes me feel good.Most importantly, I loved my product purchased. It makes me feel very comfortable walking & discount was unbelievably reasonable.I think I will be checking in more often

Ry
Review №4

Great experience. They make sure you leave with the exact shoe you need- comfort, style, etc. When I went they were very busy and still made sure that I was taken care of quickly and left happy.

Sa
Review №5

It was an amazing experience! I just started at orange theory and was told this was the place to go for a real running shoe fitting. I was blown away by the shoe fitting process. It was definitely on the pricey end but worth every single penny! I plan to take my husband and daughter there for a good shoe fitting. Ron was the man by the way!! Ask for him when you go he knows his stuff! My only gripe is with the shoe companies!! Make more wide sneakers! People with wide feet work out too!!!

Ei
Review №6

Don’t shop here, way more trouble than it’s worth. I went in recently to replace the 2 shoes I always get, I made the mistake of saying the color I liked, so he sold me a 9.5 bc they probably didn’t have 9 and he wanted to make the sale. They do the thing where they babysit you and they’re the only ones to touch the boxes. A size difference like this will only be noticeably when I start running again and get heel rubs from them slipping.They try to sell you new insoles when yours are

Sh
Review №7

We will never go anywhere else for running shoes after our experience with Meredith. My wife and I both got a new pair of shoes based on the “perfect fit” technology along with support inserts made by Road Runner Sports and we couldn’t be more happy with the products and support we received. Top-notch all the way around, don’t look anywhere else for running shoes but here!

Da
Review №8

A truly awesome shopping experience! Pat was so knowledgeable, professional and friendly. Looking forward to our next visit. If you are looking for the right running shoes, and want to buy with confidence, run dont walk to Roadrunner!!

Za
Review №9

I was recommended road runner sports from a friend and they didn’t disappoint. They did an assessment of my gait and my arches creating me a custom insole. I was also paired with a shoe that is built for someone like me. As a result, I’ve had less knee pain while I run.I will definitely be back when winter approaches for some trail running shoes

Pr
Review №10

Responsive and knowledgeable staff, extensive selection of shoes, apparel and other gear.

Te
Review №11

Road Runner Sports in King of Prussia is a great store. Everyone on the staff is fully trained on the shoes and other products that they sell. They are very helpful at all times. The shoes for running and walking are nicely displayed and the staff can tell you which ones to check out based on your needs and any foot issues you may have. I would say that in retail today it is often difficult to find people in stores that know their products well. This is not the case with Road Runner Sports as everyone is an expert and they enjoy helping their customers. They have a great location as well and I am so happy that they are in King of Prussia. They are my go to shoe store for sure.

ka
Review №12

Shopping for new sneakers can be a daunting experience, but not at Road Runner Sports. Their associate, Pat, expertly navigated me through the process with ease and knowledge. I appreciated the tools they use to assess gait, arch, planters fasciitis that I currently have in order to determine the best shoe for my feet. Pat brought out 5 pairs of sneakers and patiently explained each shoe and how it would address my concerns. The end result, he helped me to find the perfect shoe! I will come back to Road Runner Sports and Pat, the next time I need a new pair. Thank you!

M
Review №13

Outstanding service from this store. They really do know how to fit you with the correct sneaker. I overheard some great interaction between other customers and the sales associates, while I was in the store. Amanda was my sales person and she was excellent. I am buying all my sneakers here, going forward.

N
Review №14

The individual attention given to the customer is worth going here for running shoes. The custom inserts are well worth it especially if you struggle with back issues. The employees are patient and dedicated to helping you find the best option that works for you.

Ke
Review №15

My son started cross country and had heal pain. Took him in to see if they could fit him properly ro help with the pain. Most of the experience was great. Unfortunately he was fitted into shoes that did not work for him. However we signed up for their vip club and was able to return after him trying for almost 2 weeks! Meredith was awesome!!!! She recommended shoes for him that he loves and she even noticed that the custom inserts we had done there were done wrong the first time and fixed that too. Very happy with our experience!

Ni
Review №16

What a friendly and helpful crew the staff at the King Of Prussia location are! My time in the store was quick and in that short time I hade 3 associates help answer my questions. I walked out with wonderfully fitting shoes. I will definitely be back againz

jg
Review №17

I went for the tent sale . Everyone is so helpful at the sale. I love shopping at your store. All the employees are so welcoming .

Ka
Review №18

Kristi helped me for a very long time pick out the most perfectly comfortable sneakers I’ve ever had! She was amazing! Very helpful and nice. She wasn’t at her normal location but I wish she was because she gave great customer service!

Ly
Review №19

Meredith greeted me when I entered the store and did a fantastic job of presenting me with three different stability shoes to choose from. Then after she helped me dial in the right model she found a second color option. I am confident that I have the right shoe for my needs. I really appreciated Meredith’s knowledge of running shoes.

Ka
Review №20

Came in 10 minutes before store closing. Employees were very friendly and efficient despite me doing some browsing, I ended up with a new pair of shoes I hadn’t planned on buying. That’s some real sales ability! It was a whole new brand I hadn’t used before and so far they are great. Always a good experience at this store.

To
Review №21

Great start, very personable. Got my last pair of running shoes here for the last 3 years, always leave satisfied.

We
Review №22

Outstanding customer service from Amanda. She was knowledgeable about my favorite brand of shoes and even turned me on to new running socks as I’m training for another marathon. Thanks, Road Runner! I’ll be back!

Da
Review №23

Friendly, knowledgeable staff always wanting to make sure you’re thrilled with your purchase!

Ma
Review №24

Ash was super helpful. She listened to what we needed and made suggestions that were on point. She made the whole experience pleasant and fun but was also very efficient!

ma
Review №25

Best shoe store in the area. Tracey is a top notch salesman. Only place I go to get my running shoes.

To
Review №26

Great store, great products and selections. Brandon was very helpful

Ni
Review №27

The employees are always super friendly and knowledgeable. They’re always willing to take the time to help you find the perfect shoe for your needs. I’m a VIP member and it’s 100% worth it!

To
Review №28

Better than the average sneaker store, especially if your feet are as hard to keep comfortable as mine are.

Le
Review №29

I love Roadrunner! The workers are always helpful and so patient! Meredith helped me and my son try multiple pairs of shoes and she was so kind. I always prefer to get my running shoes here!

Er
Review №30

Ash was great in helping me find a new pair of running shoes. I appreciated her expertise and guidance.

Ji
Review №31

I’ve shopped online for years and this was my maiden voyage to the actual store. The staff and customers we so happy and friendly! Meredith was awesome 😁 She never made me feel rushed in the decision process and was so informative of not only my sneakers, but my feet! All in all I left with the perfect sneaker and insoles that will have my feet and legs rejoicing for miles to come.

Wh
Review №32

Such a great experience! I was looking for better running shoes as I’ve been doing more frequent and longer distances, and my sales associate helped more than I could have ever expected. He analyzed my feet/arches, ankles, stride, weight distribution, and stability — I was even wearing the wrong size?! He also made custom in-soles. I ended up with multiple fantastic options for new sneaks, and loved what I ended up with (3 color choices, too). Best of all, I’m now part of the Membership Plan, which paid for itself in the savings it offered from my one transaction. I even went back today to score some polarized running shades for only $30!!! Love that place, and the service.

Ji
Review №33

The level of service is fantastic yet when you just need to pick up something quickly that is also possible, even when the store is busy.

ka
Review №34

This was the first time being in this store and I loved it. Meredith was fabulous and explained everything to me till she had a call…then Pat took over and continued the wonderful service and answered all my questions 😁 My sneakers are a delight and I thank both of them for saving my hiking feet for another 70 years😁

Mi
Review №35

My salesperson was knowledgeable but more importantly treated me with respect and gave me his complete attention, great listening and a impeccable manners.I am 62 years old and was treated with old school manners and service.

Ab
Review №36

I was not thrilled with my experience. I received a call from a manager. I called back. I was put on hold for several minutes. No one came to the phone. I gave up.My sneakers are not really the right size. And I feel as if I didn’t get the best care.I would appreciate some follow up as they were 150.00This is an edit.I did get a very nice call back from the mgr. i went back and returned my sneakers..got a different size.And then ... they were not really right for me either.The manager-Aislyn was so very very very wonderful. I went back again. She figured out different sneakers for me.I even bought another pair. So, i am a very satisfied customer.And I strongly recommend this store. Excellent customer service.The manager is a wonderful representative for this company

Me
Review №37

The sales people who politely greet you at this store are helpful and very knowledgeable without being overbearing at all. Plus, the selection of sneakers and running shoes is excellent! Their VIP program gives you discounts on shoes as well as a generous return policy even after you wear your shoes! Prices can’t be beat. I wouldn’t ever shop anywhere else, including online.Merle Savedow

je
Review №38

No sales people pressure. If I needed help someone was available. Great selection of gear. Will continue to use RRS.

Ja
Review №39

Process was fantastic but shoes may be half size too small I’m gonna give it a week I have socks on and shoes are pretty tight but let me see what it feels like in a week. My normal shoe size is 11 1/2 but I’ve been buying 12s in these 12s are a little bit tight but I’m willing to give it a week before I come back and utilize my VIP

Na
Review №40

When we first walked in we were kindly greeted by staff. All throughout the shopping experience we were helped and supported. Brandon helped us find shoes and did a fantastic job assisting us in finding the best fit and support. 10/10 will visit again. Thanks everyone at Road Runner!

Le
Review №41

The team member service was fast, efficient and friendly. She digitally measured my daughter’s feet to ensure a great fit. We were in and out with a great pair of shoes in 10 minutes.

Ma
Review №42

Love the tent sale!!! Great selection of shoes and clothes.

Mi
Review №43

I was fitted for some running shoes today by Ash. She took me through the full analysis, molded insoles and fitted me in shoes. What an awesome girl!!! She was super helpful, very friendly and listened to my needs from start to finish. I left extremely happy with my purchase, but even happier I had Ash to help me, she was amazing. I recommend asking for her, you won’t regret it.

Ch
Review №44

Excellent experience, attentive staff, knowledgeable, they helped me out right away and my purchases have been great!

Tu
Review №45

I really enjoy shopping at this store. The staff is knowledgeable and the personized experience wonderful. They were instrumental in getting me the right running shoes post-injury. Im always asked about my family when I stop in. I cant rave about this store enough.

Sh
Review №46

I ❤ this place. Great tent sale as always....

Li
Review №47

Patiently brought out a variety of sizes and widths and offered to special ordered my weird size in a fun color. Who wants black running shoes at 5:30 am?

Pa
Review №48

I love the This runner store so much .I have been shopping here for about Three Years so far.

Di
Review №49

Great experience with helpful employees. I had an analysis done to ensure I bought the correct pair of running shoes for my feet. The employee thoroughly explained the results and recommendations. It’s nice that I can return the shoes within 90 days if they don’t work, but so far, so good!

De
Review №50

Nice store. Not at all crowded. All staff wearing masks in proper fashion and socially distanced. Excellent selection. Knowledgeable employees. If you want to run and avoid injury a great place to shop.

Cl
Review №51

Very friendly, super high tech fitting system, competitive pricing.

li
Review №52

I finally got the most comfortable sneakers I always wanted!! Staff were so helpful and professional and the whole process and experience were wonderful!

Na
Review №53

Aislinn was extremely knowledgeable and friendly. She was able to help me find the perfect sneaker for me! Will definitely be going back!

Da
Review №54

Great customer service and even though I popped in the store without calling ahead the shoes I wanted were in stock.

Au
Review №55

Ash was phenomenal and I hope she is there to support us every time we need any running gear! Thank you for all your help Ash you were great!

De
Review №56

Great service to get the right shoes. Lots of choices. Our whole family comes here.

S
Review №57

Always friendly service with a good selection footwear! Nice selection of items needed for run safety and nutrition.

Do
Review №58

Very nice store, friendly and accommodating staff, good inventory, good location.

Dr
Review №59

I was having trouble figuring out the best shoe to buy for my flat feet and painful shins. A friend told me to check out roadrunner Sports in King of Prussia and it was a great experience. Ron (713) took me and my 11 year on the treadmill and analyzed how we walk, what our arches and foot width mean and it was really eye opening. He explained what type of shoes would be best for us and why and we even were able to get custom made insoles because I have really low arches and my son has really high ones. What a cool store! I will be buying all my families shoes there from now on.

De
Review №60

Customer service is amazing. Every employee is very knowledgeable. I wouldn’t buy sneakers anywhere else!

Ma
Review №61

Great experience and super friendly staff. Brandon was great!

Ti
Review №62

Greg was great and friendly. The experience was great.

Ma
Review №63

Great customer service! Signed up for VIP Family and already made up for the annual cost with the initial purchase and getting reward dollars already as well!

Jo
Review №64

Needed to exchange a pair of running shoes from Christmas. The exchange was made without any problems. New shoes are terrific. Customer service was also terrific. Enjoy shopping at this store.

Am
Review №65

Ron and Pat are excellent- professional and helpful. I Won’t shop anywhere else for running shoes.

Mi
Review №66

Wonderful staff, they take their time to get you in the right shoe. The imaging and video work really shows what is going on. GET THE INSOLES!!!

Da
Review №67

Nice selection with no inventory to back it up. you see shoes but they didnt have the stock sizes. ( I am size 10 Mens )I ordered the shoe and was told that We say 3-5 Days2 weeks later I called and was told to call the number on the website. 15 days later I received an email. I may get them? Dont pay until you have the shoes

Ai
Review №68

Got to experience the perfect fit process with Ron today and I was very satisfied. Not only do I feel like I got the shoes I need but I also learned a lot about the way my foot is structured which I found very interesting.

Mi
Review №69

Great running shoe buying experience ☺️

De
Review №70

Looking for running shoes and the gentleman helping me was overall pretty helpful. Measurements came back that I was a Narrow shoe (between A and B width) and the employee said he was not able to get any shoes in narrow width, wasnt even able to order them.... He kept having me try on regular width shoes and was more concerned about selling the insoles. I appreciated the time it took to take the measurements but I went online and found 100 different narrow running shoes to pick from. I ordered them and had them in 2 days from Brooks. I dont understand how a running store 1) Doesnt have narrow width shoes or ability to order them and 2) Trying to sell me a shoe that is not appropriate for my foot. I would probably go back again for running merchandise but definitely not shoes

Mo
Review №71

What a great experience! Ron was so knowledgeable and courteous and I feel like I have the perfect pair of sneakers! Walking on air....

Ma
Review №72

Pat is a rockstar!! He hooked my boyfriend and I up with some great shoes today. He ran an analysis on us at the same time while keeping both of us engaged. While discussing the specifics, Pat used easy to understand terminology and answered all of our questions, happily. My boyfriend being an ultra runner and myself being a beginner, both of our needs were met. We left with a great first impression and 2 pairs of shoes. We will be back! 👍🏼

Gr
Review №73

Went over the weekend with my gf and she was helped by ash, got her shoes, custom insoles and a few other things. Ash was very nice and helpful. I decided today to go get my custom insoles for my running shoes and got fitted in few minutes and also was helped by Ash. Love this store!

Am
Review №74

Stopped in today to get some new running shoes and was blown away. My fit expert, Amanda, was excellent. Despite being busy and helping out multiple customers, I still felt I had her full attention. She was very knowledgeable about the products, made great recommendations and even got me to sign up for the rewards program, which I rarely do. I expected to get a running shoe but I ended up leaving with a full inspection of my feet, custom insoles, the most comfortable shoe I ever had. All in all a great experience and will continue to make my sneaker purchasing here from now on. Great company, great staff. Amanda absolutely crushed it, give that girl a raise!

Lo
Review №75

Super helpful customer service.

Ch
Review №76

Pat was knowledgeable and friendly! Thanks for everything.

Al
Review №77

My father had become inspired to change his lifestyle after retirement. I took him to road runner sports in king of prussia to get an evaluation when he said he was getting blisters from his walks. Pat was the sales associate that helped us and he was so great!! He was so nice and friendly and spent a lot of time with my father, who loves his new walking shoes. Pat should get a raise for his outstanding customer service and extensive knowledge!

Mi
Review №78

I stopped in on a recommendation because I broke my back and shoes arent providing me with the comfort and support I needed. Greg helped me out and solved my problem. The service and products were fantastic. Greg is loaded with knowledge so I recommend highly

Be
Review №79

This was such a great experience! They figure out what the best shoe is for you based on your specific needs and then find the perfect fit for you! The VIP plan guarantees that you are happy with your selection, if not, you can come back exchange it within 3 months for something else. Crazy, but true! Im telling all of my friends about this place!

Re
Review №80

The customer service is impeccable. The product suggestion, the attention to detail and personalized advice keeps me coming back and back. Thank you!

De
Review №81

Great services and love my sneakers!! They fitted my boyfriend and he couldn’t be happier with his running shoes.

Ro
Review №82

Had a great experience at Road Runner Sports. My Fit Expert was Jesseca (store at Valley Forge, PA). She was very helpful and did a great job of creating 2 pairs of custom inserts and was able to order 2 pairs of shoes online for me. Overall a great experience.

Do
Review №83

What a great experience I had at my first visit at RoadRunnerSports today! Amanda was so helpful and I absolutely loved the care of getting the fit for you version of purchasing the right sneakers for your unique feet and comfort level. If you havent given the technology a try - its a must!

Mi
Review №84

Customer service was great!

Ma
Review №85

Road Runner Sports is the perfect running store, very helpful!

S
Review №86

Gabriel from the KOP location was great! This was my first time going there and he was super informative and helpful. Ended up with some great shoes too!

Mi
Review №87

Once again, we had outstanding service at Roadrunner. Amanda was an outstanding fit expert. She made sure we chose the right shoes for our feet. We also got the insoles that are made specifically for our feet. Dont hesitate to go here. BTW they give a Veteran discount. Kudos to Amanda

Je
Review №88

Great experience! Very helpful!

Dy
Review №89

Ron was great! Spent an entire hour with me finding the perfect running shoe. Great service!

Za
Review №90

Nice store but the staff are extremely rude and pushy and impatient. They are unprofessional and if you don’t sign up for VIP, they mistreat you.

Wi
Review №91

Great place to buy a pair of running shoes! Kind and caring staff!

Jo
Review №92

Courteous, efficient, and plenty of variety.

Ol
Review №93

So helpful and got a great deal

Mi
Review №94

My brother and I received amazing customer service and a great personalized shoe buying experience here! We were helped by Amanda and I appreciate how thorough she was with the entire process! Unlike most places, the emphasis of their service is on making sure you purchase the best performing shoes for your individualized needs. I will definitely be taking the rest of my family here for their next pair of shoes. Best place, hands down!

Mo
Review №95

My husband and I had a great experience at this store! Jaelen was our Fit Expert and he did an awesome job fitting us for our new pairs of running shoes to take on 2021!

Ma
Review №96

Very knowledgeable staff and easy working with. Thanks

Mi
Review №97

Excellent shopping experience. My wife and I stopped in on recommendation from our primary care physician. Ron was extremely helpful taking us through a full foot analysis and ultimately helped us select a style shoe best suited for us. The experience was thorough, very professional, COVID-19-safe and best of all our shoes feel great! We will definitely shop here again.

Da
Review №98

Came in for the first time today and I’m sure thankful I did. Getting the foot evaluation is super helpful. Greg was kind, knowledgeable and provided great options to try out. They’re also mindful and cautious during these times.

An
Review №99

Was fitted by Aisilinn (Ashlyn?) for insoles and running shoes. She was super helpful and knowledgeable. Thanks!

Vi
Review №100

Great service! Had a problem with a pair of shoes and since I had the VIP plan the exchanged after owning them for 2 month!

Information
16 Photos
100 Comments
4.4 Rating
  • Address:155 Village Drive, King of Prussia, PA 19406, United States
  • Site:https://stores.roadrunnersports.com/pa/kingofprussia/running-shoe-store-713.html?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_term=713
  • Phone:+1 484-322-2570
Categories
  • Clothing store
  • Running store
  • Shoe store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–5PM
  • Wednesday:Closed
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:11AM–6PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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