Im leaving a 1 star review because we had driven far to get a nice homecoming dress and the one day we came they said the dressing room isnt in use...That day. So discouraged I had to go. Just a disappointment

This KOP location is the absolute trash! The hours are not updated online and when you call they never pick up. I understand stores are short staffed but they should at least update the hours online or have an answer machine of the stores hours for that day. Every time I come here the hours change… first it’s 11am, then it’s 12pm and now it’s 1pm! I’m currently waiting out here for an hour for them to open because Iast time I was here they opened at 12 because of being short staffed…. I arrive with a note on the door that they open at 1pm…. I’m very annoyed. The manager or the owner of windsor should have a better communication system for their customers….

SPECTACULAR! I went to a ton of stores in the mall trying to find an affordable evening dress for a business gala Im going to, but all the dresses were so expensive and I didnt even like any of them. Just as I was about to give up, I poked my head into this store and Im SO glad I did! The store has an awesome selection of beautiful evening dresses that are so affordable! At Nordstrom, Zara, Express, etc., I was trying to find any dress that Id feel comfortable wearing, but with Windsor, I had 10 dresses that I was struggling to choose between because I loved all of them! I ended up getting a beautiful black evening dress for only $40 and its something that I can wear to other events in the future if I switch up the accessories.The people working at Windsor were seriously SO nice and they helped me pick out dresses and gave me advice for what to wear based on the event Im going to. They were really patient and it felt like they genuinely wanted to help me find the right dress.I wish Windsor had been at KOP when I was in high school, because Id definitely have gotten my prom dresses there! If I have any future fancy events, Ill definitely return.They also have a ton of other less formal but SUPER cute clothes, shoes, and accessories.Im kind of in love with this store.

Unfortunately, this store does not allow you to try on dresses and their special occasion dresses are items that are not returnable. Well you just screw the customer don’t you?

Love their clothes but the lack of sales in store is absolutely terrible. They are trying to be upscale, but the clothes are THAT great of quality to not match online sale prices.

Beautiful dresses but is not fair the highest size there is a 13 or large

Wife fell in love with this