user
The SpokesMann
523 E Andy Devine Ave, Kingman, AZ 86401, United States
Appearance
The SpokesMann
Comments
Ap
Review №1

Truly exceptional service. New to Kingman and this is my shop now. He made adjustments to my bike I never would have thought to ask for and the ride quality of the bike has never been better. Prices are incredible too. In depth explanations and he doesnt take advantage of customers.

Ch
Review №2

A real bike shop. Would also recommend a visit for info on local trails. Loved the riding around here!

Co
Review №3

Best customer service. Great prices. Very helpful and wants to help. Only shop I go to now. Best shop in town.

Ry
Review №4

It was my first time in the bike shop and I was really impressed with Ed. Great guy and very knowledgeable when it comes to everything mechanical. He took great care if my bike and did way more than I expected. To top it off it was very inexpensive. Thank You.

Je
Review №5

If you are traveling to Kingman to hike or ride - STOP HERE FIRST!Quick, friendly, and reliable service- my bike always comes back to me better than when I dropped it off. Pricing is very competitive, support small businesses! Edwins devotion to the sport and lifestyle of cycling is unmatched. He has also personally built miles of trails in the region and is a wealth of knowledge- highly recommended.

Jo
Review №6

Good customer service and fair prices. I would recommend The Spokesman to anyone.

Ro
Review №7

Very nice and polite answered all my questions and his prices were awesome for everything I needed done

Ke
Review №8

Ed is fantastic. He is a great mechanic and provides the best customer service if any store in Kingman.

Sa
Review №9

If you have any bicycle needs the Spokesmann is your guy!Hes been hooking our family up with great bikes since my boy could toddle & every size of bike after that.He went out of his way to help my niece order parts to build her own skateboard deck.He is knowledgeable, helpful & fun as heck to visit with.Ed is a community man. On his time off hes building trails & making our community a better place.Every community needs a bicycle shop like the Spokesmann.

Ly
Review №10

Got my bike tuned up for the first time. Its definitely something I need to do more often than ever 5 years! Lol

Ry
Review №11

Ed is the best bike shop owner Ive ever worked with. Hes extremely knowledgeable about bikes, the engineering and technology behind bike building, trail building and systems, and the general area. Whenever I come in he treats my bike with respect and dignity, often taking it upon himself to put it up on his bike stand and lube up the chain. Hes enthusiastic about getting people excited about cycling and empowering them to have the best possible experiences in the saddle. The SpokesMann is all about education, inclusion, and fairness and you can feel it from the moment you step into the shop. 5 Stars.

Ma
Review №12

Amazing service! Very knowledgeable. Was able to fix a broken spoke nipple and true the wheel while I was still at the shop. Thanks SpokesMann!

Mi
Review №13

This guy is highly knowledgable,always tunes my bike perfectly

Wi
Review №14

Awesome little bike shop Ed, the owner knows a lot and looks like he has a lot of experience, he not only took off my old free wheel and he put a new one on he was also showing me what he use and showed me some places where my bike needed new parts or need to maintain Better I will definitely come back if I need something new

Gm
Review №15

Ed is a true professional and very customer service oriented. He knows his stuff and had me riding my mountain bike in record time. His prices are very reasonable and he shared some very helpful tips. I highly recommend Ed’s Spokesmann. Thanks Ed, and I’ll be back.

Be
Review №16

Ed was awesome and very helpful. I called all the shops in town as I was going to be flying in and visiting my brother who lives in town. Ed was by far the most helpful before I even left the east coast. I got there and he set me up to ride by assembling my bike and giving me the the run down on local trails. He was also very awesome to just talk bikes and riding with. When it was time to fly home he packed my bike up and wished me the best. The Spokesmann is pretty rad dude🚴‍♂️🤙. The next time Im in town Im definitely gonna have to swing by. 5 put of 5 from this guy

da
Review №17

Very good bicycle shop.

Da
Review №18

Ed offers great service. Id recommend him to anyone with bike issues in Kingman.

Co
Review №19

Really knows his stuff when It comes to bikes

Pa
Review №20

The owner, Ed is a classic example of a bike guy. Super knowledgeable, will be happy to send you off with some good advice rather than fix something that doesnt need fixing. You cant go wrong if you go to the Spokesman!!!

Je
Review №21

The jam. Definitely knows what’s up and how to take care of bike enthusiasts. Goes out of his way to make sure you are safe on your bike. Definitely professional. Won’t clamp your bike by the frame and scratch it all up. So to the guy who complained about that and only that, get a life.

Ph
Review №22

Great work. Had to get my bike fixed while traveling through Kingman. He was very knowledgeable and fixed the bike quickly incurring lots of additional cost.

Gr
Review №23

Ed, the owner, was unusually thorough about doing adjustments. However, this doesnt make up for the inexcusably horrible customer service. He forced an argument with a first-time customer, merely because he didnt wish to respect my simple preference regarding the bike mounting method. I dont like it when bike mechanics pick it up or mount the bike by the seat post, causing the tail light mount to get knocked out of position. Picking up / mounting by the frame easily prevents this. He argued that the frame tends to get scratched, is why he wasnt willing to do it. All it takes is putting some soft material in the bike clamp to prevent that, never mind that my frame is already scratched, as I pointed out. But, he was quite stubborn and unwilling to respect my wishes.In fact, he childishly wasnt willing to work on the bike if he couldnt do it his way. Quite the arrogant attitude he knows best or knows all, and doesnt care what a customer prefers or knows. Customer service CANNOT GET ANY WORSE than this my-way-or-the-highway disrespectful attitude. I did nothing to justify his totally confrontational and unreasonable behavior. He was a genuine total a--hole, right off the bat.Also, he originally told me the wheel cost $65. In fact, it cost $45, plus $20 labor. He was never forthcoming about this, and only after the fact was it shown on the receipt.Needless to say, I will not ever do business here again. If those writing the numerous positive reviews were aware of how despicably some customers are treated, they may realize just how misdirected their reviews were.

Sh
Review №24

Ed Mann is the master bike mechanic in the tri state . If can be built by man it can be repaired by Mann

Mi
Review №25

I, being a fool, got a flat and then proceeded to wreck my rim. It was an absolute, absolute disaster, especially as Im touring!! But the folks at The SpokesMann truly went above and beyond to help me out.In the most inventive and creative fashion Ive seen in a bike shop, I walked out better than ever with a new rim and a great experience. I cannot say it loud enough - this is THE place to bring your bike, and they will not disappoint. Great people, great results.

Ry
Review №26

Ed services my bike well. One day. I will service him.

Fi
Review №27

Talked to Ed on the phone and he was very helpful and thoughtful in helping me. Thanks for your time.

Me
Review №28

Hubby and I always stop at the local bike shop when we come to a new biking area to learn from the local experts. Ed was friendly, knowledgeable, and genuinely excited about biking. He even gave us some good suggestions for camping.

De
Review №29

Took time to educate me on how to care for my bike. Definitely going to be a repeat customer!

Ja
Review №30

Best bike shop in Kingman AZ! Ed is such a great dude, and knows everything there is about building up a bike. Thank you so much for today!

St
Review №31

Up to date technology and skill with old school wisdom. Ed is the Mann!

Ke
Review №32

Ed is the only trusted bike mechanic that we take our bikes to. He is full of knowledge on BMX, mountain (both geared and single speeds), and road bikes. Coming from a beginner, he has always made sure to explain things thoroughly. It’s evident that he’s not out to make a sale but rather to ensure you have the best riding experience. His passion for trails, riding, and bikes is second to none.

Ja
Review №33

The SpokesMann is the ONLY shop i like to go to in Kingman for all my bike parts & maintenance. Ed is always thorough and listens to everything i have to say.

Jo
Review №34

This guy is world class.

Sh
Review №35

Stopped in on a bike tour, fixed my bike same day and stayed late to do so! at a reasonable rates! Great to chat with and give tips and advice on gear and the trip!

Mo
Review №36

Awesome shop and owner is extremely knowledgeable on all things bikes. Ed has been working on bikes his whole life and is a trusted name in town. He just recently went out on his own to open a shop. Ed is the only bike mechanic in town that I would trust to work on my bikes, and since most bikes are the cost of a small passenger car these days, the mechanic you take your equipment to should be highly trained like Ed. The other thing I love about the way the shop is operated is that there won’t be a salesmen there trying to sell you useless stuff you don’t need to get riding. The shop operates in a manner that is all about keeping you in the saddle and pedaling no matter what you type of bike you pedal or whether your bike cost 10k or 100 bucks, Ed will get you what you need to keep pedaling. Five stars for this shop all the way around! Plus his shop is dog friendly which means you can take fido with you while you’re getting your bike worked on. You will not be sorry you took your bike here or bought a new bike. Ed is also super knowledgeable about all the local riding spots so if you’re from out of town be sure to stop in!

Ro
Review №37

The best bike mechanic Ive ever brought a bike to; thorough, knowledgeable, passionate. Always over-the-top with his inspection and repairs, looks into details that you would never have thought of.

Ma
Review №38

Ed is the most professional shop owner and mechanic I have ever dealt with. If you need work done he is the person to see. I will not go anywhere else. Matt Wagner.

Da
Review №39

Social security 🔢 are the Mark of the beast

Al
Review №40

Best bike shop in town. Period.

Ca
Review №41

GREAT SHOP. Were pretty sure Ed is the original inventor of the bicycle reincarnated. Not only is he one with two-wheeled machines, but he gives a lot back to the community.

W
Review №42

The owner, Ed, is very knowledgeable. He teaches as he fixes your bike.

Information
13 Photos
42 Comments
4.8 Rating
  • Address:523 E Andy Devine Ave, Kingman, AZ 86401, United States
  • Site:https://facebook.com/TheSpokesMann/
  • Phone:+1 928-303-8329
Categories
  • Bicycle repair shop
Working hours
  • Monday:8AM–4PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Similar organizations
  • Bicycle World1825 E Northern Ave, Kingman, AZ 86409, United States