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Verizon Authorized Retailer - Russell Cellular
902 Sierra St, Kingsburg, CA 93631, United States
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Verizon Authorized Retailer - Russell Cellular
Comments
Ju
Review β„–1

Great customer service n pleasant tho I only had a ?. 😊 n took care of it

Ma
Review β„–2

Brandon was the absolute best! He stayed determined to help us get our new phones!!!

Do
Review β„–3

Forget about it ....great customer service I mean really forget about it... great customer service thats all I need to say

Da
Review β„–4

The crew at Russel Cellular were very compassionate and helpful in setting up my new iPhone.

Ve
Review β„–5

I probably could have done most of this online, but I initially wanted to visit my local store to β€œshop local.” Didn’t realize how many advantages there would be. I left the store with my new phone and watch with all my information transferred to the new devices. The ability to have a pleasant customer service experience almost disappeared during the fakedemic but it never left this store. Thanks!

Sh
Review β„–6

We had an awesome experience with Julian and Marc, we would definitely refer people to go to the Kingsburg store.

Ab
Review β„–7

Kim did an amazing job juggling customers while working by herself. She was friendly, knowledgeable and got us a great deal. I would give a 5 star review if employees had more support to help them do their jobs better and more efficiently.

Ch
Review β„–8

Kaylee was wonderful and very helpful as long with Julian who helped get me the best deal

Gr
Review β„–9

My first experience was great this morning however this guy opened the store, me and another man went in, the guy never said hi and never acknowledged us Im never going back again. Both of us said hi to him and he never even looked at me something is wrong with him.

Be
Review β„–10

Really great customer service Kimberly helped me get a new phone, case and screen protector and helped me save money with there promotions

Er
Review β„–11

Great experience at Kingsburg Verizon store. Kassidy very helpful makes payment easy no struggles. Very helpful 5 stars.

TH
Review β„–12

Went in to the store for some glass for my new iPhone 12 mini, will helped me out and he was so fast and efficient got my glass on perfect .

Mi
Review β„–13

I was not able to make or receive calls. Kimberly was very competent and very friendly. She had my phone working and I was on my way in a very short time. Very good service. Thank you Kinberly

Re
Review β„–14

Great service, walked out with an Apple Watch I wasn’t planning on buying but it was a great deal and my daughter is happy, friendly service, we left happy

Le
Review β„–15

Had a gal named Kim who assisted me.She was new only there for 2 weeks. It didnt matter cause she did a great and professional job..I was kinda stuck what I wanted, so as soon as other customers entered she excesses herself and help all who came in, which I did not mind at all. As I could see all were pleased πŸ˜€Thank you Kim for keeping it real.KudosπŸ‘πŸ‘πŸ‘‡πŸ‘‡Lelanie Felix

Su
Review β„–16

Overall experience was good! Josh helped me out he was polite, knowledgeable, and just a really nice guy! I am happy with my new iPhones and iPad ! Highly recommend Russell Cellular in Kingsburg! Ask for Josh! Thanks again !Brenda L

Sa
Review β„–17

Very friendly and helpful staff! Manger is great! And Josh is very helpful and very knowledgeable.

Ma
Review β„–18

I was able to get a new phone fairly quickly with the help of Kimberly, she did an awesome job! Thank you!

St
Review β„–19

5 Star Service with Kimberly and Joshua @ Kingsburg Verizon with expertise and very knowledgeable phone retail business.Thank YouSTEVEN

Me
Review β„–20

Knowledgeable & great serviceAwesome service from Will. Always friendly and knowledgeable. A great asset to your company.

Er
Review β„–21

Very polite Kimberly is the best πŸ’―

Ev
Review β„–22

Came in to swap my boyfriends phone, because he broke the previous one. It was a great experience because Cara helped us through an easy process! Come see them! They are awesome & will help you with all your needs :) 10!

Ro
Review β„–23

Arthur was super helpful treated me like I was his only customer. Military friendly, he welcomed me home. Got set up properly and educated me how to use my new phone. Thank you I will keep coming here as long as Arthur is here :)

Jo
Review β„–24

Will was amazing !!!!! He made everything super easy and quick. Even distracted my kids as I was buy a Christmas gift!!!!!

De
Review β„–25

De’Angola has wonderful customer service and stayed later to help me with my purchase. He was quick and made sure I left happy. Highly recommend!

De
Review β„–26

Vivian was an awesome clerk who helped me in a situation. Her kindness and professionalism speaks volumes. This is the only store Ive been coming to.

Fr
Review β„–27

DeAngelo had great customer service. Kept a smile on my face while also helping me and had great conversation. Great employee.

Sh
Review β„–28

This store has the best customer service! DeAngelo and Vi are so helpful and believe me I need a lot of help.

Ma
Review β„–29

Excellent customer service. Very helpful.Kelsey knows here stuff.

Ve
Review β„–30

Had problems in Verizon store. Clerk was rude and not very helpful. Called Verizon wait for assistance 12 to 15 minutes called dropped. No one to answer. Wow. Not happy!

Ju
Review β„–31

We went to the Verizon store in Kingsburg the staff was very helpful and took the time to assist us 10!!!! All the way! Go see Kelsey! She will help out the best way she can!! 10,10,10!!!

Ch
Review β„–32

Cara was professional, knowledgeable, and very helpful. Got in and out quickly.

Ro
Review β„–33

Great customer service from Kelsey!! Been using this location since forever and always there when I need them. Thanks Kelsey!! :)

Sh
Review β„–34

Kelsy at kingsburg verizon helped me very quickly with my phone issues and did it with a smile.

To
Review β„–35

De’Angelo gave me fantastic service in the effort to port my number from AT&T.Outstanding!!

Ar
Review β„–36

Great store if you got the right representative. Recommend finding a good representative and sticking with that person.

Ed
Review β„–37

The ladies there were so helpful

MI
Review β„–38

So very helpful. I come Burbank Ca just to have Kelsey do me phones and stuff

Mi
Review β„–39

Very professional.super friendly and patient .Answered every question .

Ba
Review β„–40

Heather went above and beyond to help me out when my phone flew across the floor and shattered. When my new phone came in the following day Kyle was able to retrieve all of my contact information. These two wonderful people made an unpleasant experience turn into a great one!

je
Review β„–41

Kelsey is an awesome representative. When it comes to customer service shes your go to girl.

Je
Review β„–42

De’Angelo was of great help with my problem. This store has always had great service.

Do
Review β„–43

Great service.

Li
Review β„–44

Andrew has always been attentive. I make it a note to come and see him all the way from Parlier. He is simply the best.

Ma
Review β„–45

I love this store and the people who are here are very helpful and they are always looking for the best thing for you

zr
Review β„–46

Arthur @ Kingsburg Verizon store went so above & beyond the call of duty. Thankyou thankyou thankyou for making me feel like the most important customer Verizon has & for fixing all my account issues - people like Arthur are the reason Ive been with Verizon for almost 30 years!

Da
Review β„–47

This place is one of the reasons, Ive stuck with Verizon. The staff is generally friendly and knowledgeable, although it often requires a wait as they can be quite busy. Over the years theyve had some top notch people, but lately not quite as much. Since it is the only place in Kingsburg where one can walk in and get help with a phone problem, they seem to stay pretty busy.

Co
Review β„–48

Great sales guy, just the right amount of talkative, and friendly atmosphere. πŸ‘πŸ»πŸ‘πŸ» Would recommend

Da
Review β„–49

Savannah Sanchez was a amazing help with my iPhone! Knows what she’s doing.

Ri
Review β„–50

Excllent, Kelsey Thank you very much!

Ti
Review β„–51

They are always willing to answer my many questions and provide great customer service. Verizons Droid line up is absolutely amazing and they introduced me to my new love the Galaxy Nexus!

Ph
Review β„–52

The Kingsburg team is amazing. Bend over backwards to resolve all our issues.

Ph
Review β„–53

Andrew does an amazing job of taking care of me every time I come in!

Ka
Review β„–54

Kyle was very helpful! Very pleased with my experience.

Ga
Review β„–55

Heather Urias is a great customer service employee. She was very respa tful and patient.

Ju
Review β„–56

I was on lunch and they were f asst, funny and very helpful

Na
Review β„–57

Friendly and knowledgeable great people to work with A++++ great service

Di
Review β„–58

Andrew is always super knowledgeable and very helpful. I always know I can count on him.

sh
Review β„–59

Always excellent service at this location.

Ka
Review β„–60

Friendly staff, clean business, good productsπŸ‘πŸΌ

Ju
Review β„–61

Great staff. Helpful

ju
Review β„–62

Arthur was so helpful and insightful.

Do
Review β„–63

Every one was very helpful.

To
Review β„–64

Kelsey Five Stars!

Ga
Review β„–65

Very good service and close to home

Hu
Review β„–66

Very helpful and very nice people

Mo
Review β„–67

Staff is super helpful!

He
Review β„–68

I love this store.

AC
Review β„–69

Great staff, great product.

De
Review β„–70

Didnt have what I

Ji
Review β„–71

Andrew and Kelsey are great

Ti
Review β„–72

Helpful

Information
3 Photos
72 Comments
4.9 Rating
  • Address:902 Sierra St, Kingsburg, CA 93631, United States
  • Site:https://russellcellular.com/?y_source=1_NjE5MDQ1Ni03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 559-897-1600
Categories
  • Electronics store
  • Cell phone store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:12–5PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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