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AT&T Store
1607 GA Hwy 40 East, Ste B, Kingsland, GA 31548, United States
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AT&T Store
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Ra
Review №1

Kristina has amazing customer service and is very helpful. If you need help with your phone go see her. She is great at applying screen protectors and is gives honest feedback about phones and accessories.

Ve
Review №2

Marissa was very polite and very versatile. She is an amazing sales rep. She is very people friendly, shes great at multitasking and she knows her stuff! Thank you so much for your great customer service and skills. She was perfect and you dont find that around the corner 😃

Bi
Review №3

Wonderful employee helped out tremendously has knowledge on all products definitely recommend this store to help with ur needs

Ch
Review №4

Marissa was so kind and helpful to my 15 year old daughter and me. We bought a new phone, added a new line, and she transferred her pictures, etc. from her previous phone very quickly. Chris was very nice as well. They make a good team. I love Camdens AT&T!

Cj
Review №5

I went in asking questions about how much my bill would be when I switched to this company. I was told that they could get my bill down to a certain amount that I was looking for. After I was reassured that my bill would be this said amount that I had agreed to.. I get my first bill which I know was high but I didn’t expect it to be as high as it was but then came the second third and then the fourth bill. And each time I went to the store I was told the credit hasn’t hit for trading my phone in which after I looked I seen that it did. First they signed me up for the most expensive plan there was so I didn’t understand how my bill would be the price I wanted with 2 elite plans. I got fed up with getting no help at this store I went to the yulee location. The gentleman there was able to figure out exactly what was wrong. When I asked the kingsland location EXACTLY what my bill would be each month after EVERYTHING…they clearly lied because he did not once mention that I would be paying almost $50 a month for damn insurance which in my opinion is RIDICULOUS.

Am
Review №6

Every time we come here the customer service is impeccable!

Ka
Review №7

Kristina is rude, doesnt wear a mask, and has a child (also without a mask) in the store all over the furniture. I understand life happens, but at least be nice to people.Staff also told me conflicting information which cost me money

Jo
Review №8

Chris was amazing like always!I have been his customer for around 6 years and always is a pleasure to do business with him! Recommended 100%

Ra
Review №9

Christina was fantastic,friendly and knowledgeable she helped us buy 2 new phones. Would definitely go back!

Da
Review №10

Representative (Marissa) was rude to other customers with many customers in the store listening. Laughed about it when the lady walked out of the store and asked others “Was I rude?”. Also spoke about Covid vaccine opinions with customers and used foul language with customers during discussions. What should’ve only taken about an hour ended up taking 2.5 hours in store. We were told accessories were buy 2 get 1 free but got charged for all 3. Representative did not even notice until I told her something was wrong. Was told to come back next day for a refund. Very dissatisfied with service.

Am
Review №11

Ive been in several times and everyone is always great. Chris is especially attentive, kind and friendly.

Ti
Review №12

Kristina (and Chris) were super helpful! It was a busy day, but they made sure to check in with us as we waited! Kristina made sure we got the best deal! Highly recommend this location and the staff!

Am
Review №13

Christina is rude. I went in to pay my phone bill and to buy a new phone at my most recent visit until she was so rude I changed my mind. Very unprofessional, unpleasant and seemingly could care less to earn a phone sale. I was trying to understand pricing and familiarize myself with key benefits of each phone and what price for each phone to make a decision and she was truly very unhelpful.With each question she became more unpleasant than the last. Normally the employees are always so helpful, caring and seemingly happy to help. Maybe she had a bad day. I’m not sure.

Ma
Review №14

I recently upgraded my iPhone and they made the experience easy and convenient for me.

je
Review №15

The representative, Jesse, has a horrible attitude. He wasn’t friendly at all. I mean from the time I walked in the store he had an attitude. This is not my first bad experience at this location. After reading another bad review about this same Represenative I know for sure this guy just simply has horrible customer service. This is my very last time coming here. I would rather drive to Jacksonville.

Ja
Review №16

Very great staff the woman I spoke with was very helpful went above service and taught me a few things about my phone I didnt know. She worked Sun. 01/17/21around 4pm

Jo
Review №17

Fast friendly service. Chris and his team are awesome the greet you with a smile and make you feel like family every time you walk in the store. Love this store and recommend it to everyone I know.

Ca
Review №18

Kingsland, Ga.The young man named Chris, knows what he is doing comes to giving me the information and I need to sign. He was patient and very polite. he made me feel like a valued customer and I would be happy to do business with him again. Thank you so much.

Ke
Review №19

Kingsland ATT is a scam. Jesse will yell and bully you. Not actually an ATT store. No masks. No hand sanitizer. Just a reallly scary experience

K
Review №20

The manager Chris and Assistant manager Kristina were super friendly. Amazing customer service between those two.Would definitely recommend!

D.
Review №21

This is an awesome store! I recommend it to all that live in Camden County. The staff is very knowledgeable and friendly. No pressure to purchase anything. They work very well together and helped my wife and I with all of cell phone needs.

Tr
Review №22

Went in to get help with a phone and Chris was absolutely the best, definitely our go to store from now on

Jo
Review №23

She ate pizza when she serve me and work

Tr
Review №24

I was surprised to find this store as EVERYONE in town told me I would have to go to Florida just to have a face-to-face to have questions about my old 900 rollover plan and option I can make to it without truly changing it. Well I went in with my dog (a Southern Black Mouth Cur) and as luck would have it I was met by the Assistant Manager Kristina, she was knowledgable, affable, and attentive to all my requests. As time went on and I knew that I would be time resource heavy I let other customers be helped while a waited. In time the traffic in the store subsided and I was also helped be the Manager Chris, this gentleman was able to pickup right were Kristina had left off and guide me through all the possibilities with my current plan as well as newer plans. These two are a credit to the At&T family and their Customer Service was Second-To-None! These two would be an asset to any establishment in my opinion and AT7T are very luck to have them. Regards

Iv
Review №25

I love the employees over here! They greet you once you walk into the store. They go above and beyond to help your needs and solve any issues you might have. The store manager Greg helped me and he is the absolute best!!! Thanks for all your help Greg!!!

jo
Review №26

Needed new phone asap...was helped the second I walked in and walked out with new phone in 30 min ...only thing wrong was they did not have a cover to fit it

Ti
Review №27

Great staff. Knowledgeable, friendly, helpful.

La
Review №28

Thank you KRISTINA for giving a great deal on a new phone and such an amazing experience. I recommend any and everyone to come see her here

Ta
Review №29

I got really good service from this place, the girl working was awesome! I wish I could remember her name, she had dreads I remember that. She was so helpful and friendly. Thank you!

Lo
Review №30

Very sweet and kind people

Th
Review №31

Superb customer service, instantly greeted by Assistant Manager Kori Harris. She was the only associate on duty and I watched her handle multiple customers (some not so nice) with ease. She was calm under pressure & extremely professional- even when some of the customers were unnecessarily irate & rude. She was also super patient with a different customer who did not understand her phone plan- even though Kori politely explained it numerous times. I drove to this store from Fernandina because the stores in my area do not ever have anything in stock- especially SIM cards. After the fantastic experience I had with Kori at this store, I would gladly drive back and bypass other AT&T retailers. I highly recommend this store- particularly if Kori is working!

Ke
Review №32

I love this place! I go in every chance I get. Chris is very knowledgeable, and has helped me many times, from cell phones to internet service. Chris got my communications on point! Go see Chris for all you communication needs in the Kings Bay GA area.

Jo
Review №33

Would definitely recommend going to this store for ANY of your needs. Store manager Kori is patient, friendly, and extremely helpful. 10 out of 10!

Ha
Review №34

I came in for a technical issue with my phone. Kori helped me resolve it without making me feel like a hassle, and also saved me money on my wireless bill by doing a bill analysis for me! I have never been to this location but I will drive an extra 15 minutes to come back! She was very professional and genuinely wanted to help me.

Ji
Review №35

The store was extremely clean and the knowledge and assistance of the assistant manager Kori was superb to say the least. Although the store seemed rather full she was able to manage and assist all personnel in there with tremendous professionalism and an incredible attitude troughout the whole purchase. I personally will be referring all of my personal friends to this store

Jo
Review №36

The store closes an hour early everyday. I would not recomend. Terrible service. Youre best bet is to go across the state border to Florida.

Ja
Review №37

Love the vibe of this store! Everyone was very friendly and attentive. I love my new phone!

Je
Review №38

Awesome service! Was greeted right away and the representative was very knowledgeable and helpful! Would give 10 stars if I could!

Va
Review №39

This was best customer service I have ever experienced. The staff was very helpful and very knowledgeable. Clean and friendly environment and very helpful.

Ap
Review №40

Overall great experience. I was greeted as soon as i walked in and was taken care of in a timely manner.

Jo
Review №41

Was having issues with my phone for a long time and the rep was able to show me a quick solution to the problem with a professional and polite attitude. They also ended up saving me over $30 a month with a new phone as well! I will be doing all my business here from now on

Mi
Review №42

Kori was an amazing person to work with. She was able to upgrade and add a line to my account and made it seem easy. She also transferred all of my info and made this the best ATT visit that I ever had. If I could say one thing to Kori it would be BURRrrr.....GUWOP

Br
Review №43

Could not be happier. ASK FOR CHRIS O (The manager). Came in to inquire about swapping to AT&T from Verizon. I wanted the FirstNet service that AT&T has and setting up my acct had some hang ups. Chris cintinued to work on my acct after I left the store and called me when all was said and done. All that was left was for me to do was come in and sign my paperwork. Chris got me an amazing deal AND to make up for the delay in setting up my service, he was able to get me some amazing add ons. If you are looking for service with AT&T I highly recommed asking for Chris!

KE
Review №44

Read the Fine Print...NOT all sales associates know whats going on...

Jo
Review №45

Chris Overstreet,went way beyond his help in setting up our service Many thanks.

Mi
Review №46

Great experience. Helped so quickly and was very informative and knowledge.

jo
Review №47

Love this store. Wouldnt waste time going anywhere else!

Th
Review №48

To expensive. They dont want to do their job. Went inside to ask for help with something 3 different times and got told each time to leave the store and go online. online can offer you much more help I can . Thats what he said.

ju
Review №49

Kori H did a great job helping me out with my bill and helped me with a new phone. Would definitely recommend this store to my family

Jo
Review №50

Prompt and helpful.

Da
Review №51

Such a friendly and helpful staff! Was able to help me out and answer all my pesky questions! I will definitely come back to see them with any future problems I have!

Au
Review №52

Kori was very knowledgeable and helpful through the entire interaction. Thanks to her I switched from TDS to DirecTV! Couldn’t be happier

Ad
Review №53

Awesome customer service! Very knowledgeable staff and very helpful every time i walk in.

Ch
Review №54

I had a wonderful experience great customer service very professional, knowledgeable on all there products and extremely helpful best customer experience I have ever had.

De
Review №55

Came in last week to get an upgrade on my phone. Was instantly greeted once entering and did not have to wait for service. Ato was the gentleman that helped us with the upgrade. He was very relatable and easygoing, as well as, very knowledgeable of our needs and the products. I initially went in to get a 16GB of the SE, but he helped us decide that the 62GB would be a better selection for myself. Left very satisfied and he made the whole process very easy. Such a great guy. Thanks Ato!

Ge
Review №56

Kori took the time to help me out with an insurance issue when the corporate store in Jacksonville told me there was nothing they could do. Recommending this location to all my friends!

To
Review №57

Major Tom at St. Marys Att. Ato. Was patient and respectful in service .I received more than support that was beyond . M.T.

Du
Review №58

We have been in twice to upgrade and have had wonderful experiences both times.It beats the drive to Yulee or Jax.So thankful we have a local store that we can walk in and ask questions.

E
Review №59

Worst customer service experience ever. Long story short Chris and the manager ( no name tag, but a big muscle-y guy) were extremely rude and trying to make a deal and push us out the door the entire time. When I tried to ask questions and clarify the deals Att was offering they made me feel stupid and dodged the questions. We had a trade in phone and were offered a crappy deal until we went to the Jacksonville location where we received $300 in trade in incentives that were never mentioned by these idiots.Please dont waste your time with these rude guys, take the 30 min drive to Florida and save the hassle. I hope Att sees this and replaces these two employees trying to short change their customers.

Ch
Review №60

Extremely knowledgeable and helpful staff, clean store. I highly recommend!

Ta
Review №61

So far so good. started on the 13th of Jan 2015.

ma
Review №62

Sweet cell phones should check them out today

Ja
Review №63

I will be returning to this store for all my future needs. The store in St. Marys was clean and the staff there were extremely helpful.

Ja
Review №64

Useless group of people running that store. seem to have zero knowledge of what their doing.

He
Review №65

Very friendly and helpful customer service.

Vi
Review №66

Would be better if they were ever open!!

La
Review №67

Awesome store wonderful staff very helpful

Di
Review №68

Since I am not teckiethe staff has been so helpful and kind

Ch
Review №69

Dont try calling though because they dont answer after multiple attempts

Go
Review №70

They are always attentive and awesome !!!!

De
Review №71

Nice people

BK
Review №72

Excellent service!

Jo
Review №73

Great customer service

Je
Review №74

Chris is amazing!!!

St
Review №75

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Information
13 Photos
75 Comments
4.4 Rating
  • Address:1607 GA Hwy 40 East, Ste B, Kingsland, GA 31548, United States
  • Site:https://att.com/stores/georgia/kingsland/116582
  • Phone:+1 912-297-9700
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:11AM–6PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:8AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
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