Customer Service staff is always very attentive and helpful. Store is clean and well-stocked.

Sean in the toy department was great. Very helpful and went above and beyond to help me find what I was looking for.

The wait time to get your item once an associate has been notified is the shortest of all the stores Ive used. And I use all the major retailers in the area, and its not even close. I have never waited more than 45 seconds to get my items once an associate has been notified. BEST CURBSIDE PICKUP PROCESS HANDS DOWN

I went to guest services for a return. I was satisfied with the cashier, Kayla, She was great in handling my return. Great personality.

My only real complaints are that a lot of items buy one get one half off dont actually ring up correctly and you pay full price unless you catch it and let them know. I bought an R/C car for my son at a different store and it was exactly $20 less then Target. They are definitely overpriced. This location seem to have more issues with price issues. The icee machine is always broken too and the popcorn could be more fresh, I had burned kernels too. The Starbucks is always good. I stop in only a few times a year.

Value and customer survey - always great!

The ease of ordering and pick up

The quality of products sold!

Love the selection at Target. Prices are great. Employees are helpful, knowledgeable. I love my RedCard- use it at Target and many other places.

The Target pickup makes my life so much easier. After working all day I usually just want to go straight home. So when I need to make a purchase it’s so much easier to shop online and just go pick it up. Wish I had discovered this sooner!

My niece used the baby shower registry and it was so quick and easy to pick something out, then check out knowing I had got exactly the right thing. Pickup was quick and pleasant, as well.

I love Target! I have always used Target for my go to, must have,andessentials. Love that I can shop online and pickup when Im in a hurry.Keep up the good work, cashiers, stockers and all essential workers. We love and appreciate you very much!! Thank you all !!

Glad you had the product advertised on sale, and at a good price.

Convenience, staff very friendly - most times they are right out or already waiting on me

Great service awesome people!!! Absolutely love it there me and my wife enjoy the starbucks there aswell!!! We go there practically every day!!!

I love target. Every state or city i go into a target they are usually always on point. And I also love being able to go to Starbucks in most targets

Clean, lots of interesting products. Could do with a bit more stocking, some of the items I found were almost out of stock.

Target web ordering is fast, efficient and very effective. Ready to be picked up in 2 hours or less.

Friendliness of service desk personal.

I like Target better than Walmart!! But lets work on a few things. Make sure you have staff to checkout the customers. At this time nobody wants to stand I need line waiting because there are no registers open. Most of all have the items you are advertising on sale!!

They have an incredible selection of toys and games. This is not the place to buy staple items, but there are many things here that you wont find elsewhere. The store is always clean and the staff helpful.

Wonderful place to shop employees could be a little more helpful but I love the store

It was great to pick-up my item (Projectable Star Wars LED night light, a gift for my friend Aaron) at the store, which saved enough time to keep me from being late to my next destination (church).

Its was the best experience i have ever had. !!! Your employees was on spot and very organized .. Most of all very friendly ... Thank you and MERRY CHRISTMAS !!!

My family enjoys the variety if unique items. This is a great store to find Christmas gifts for great prices.

Cleanliness of store/shopping carts during the pandemic, ease of ordering online and pick up in store, customer service worker was very friendly.

The pivk up is so easy

In July of 2019 I stood in Targets Starbucks for 8 minutes with my children. For 8 minutes we were completely ignored even though I was clearly waiting at the counter- close enough to rest my hands on it. I was there and there were no other customers. There were two baristas working. I waited patiently for someone to greet me. No one even looked at me. A man came in and was greeted and served- right in front of me and my children- and yet we were treated as though we did not exist. I am writing this on the anniversary of having been treated so horribly to let you know that my kids remember how they were treated that day. That they were hurt by it, and that no one has ever responded to my complaint even though I reported it. Just imagine your child remembering such a thing a year later and not being able to explain why.

I love to shop here you can find anything and everything here I even found high heels for my daughters pageant she is so excited and they did not cost me an arm and a leg

Selection, but a different clientele, than what you are around at walmart...more consideration

I literally pushed the button on my phone to notify we were at the pickup area and I swear she was already headed to the car with it. Awesome service!

This was so convenient I will absolutely use the service again

Theyd rake the money in if theyd just staff the checkouts instead of trying to drive you to self checkout by artificially creating large lines at the two lanes actually staffed every time Im shopping there.

Everything I needed was found there. Employees helped happily even though they were obviously busy.

The location is simple and friendly, clean and efficient. Prices are satisfactory and the quality is cost-efficient for what I shop for. I have returned and plan to again.

Questionable hiring practices. I know a person 18 years old senior in high school, applied for a position any position. She had 11 months experience in cashiering and stocking product. Awesome work record on top of it. Her current employer was never called for verification but she received a letter that she wasnt what they were looking for. She moved to the area 5 years ago and has a northern accent was this the reason she was overlooked? If it was how long does someone have to live here to qualify for a job, her family has paid weighty taxes and thousands at the store while here as well. What happened to our customers make the best employee s. Why bother interviewing her at all if this was the issue. Certainly not being qualified carried weight in their decision as she has more experience then many, not to mention she had to go in on days off due to the locals that lived 10 minutes away kept calling off due to weather in the forecast. She merely didnt want to continue to drive 45 minutes to work one way each day during the winter as knowing how to do snow removal here is not heard of.

I always have a positive experience at Target. The employees are very friendly and happy to help if I need help. The Target employee I talked to today was very nice and personable. The Cartwheel app makes it easy to save money and find things in the store if I dont know where to look.

Clean, neat organized store every time I shop

Friendly service. only place medical gloves available.

I ordered online. They gave me a 2 hour window but it was ready to be picked up almost immediately. I went right in the store, didnt have to wait in a long line, and the service was excellent.

Books - prices are on the high side of normal but they do price match with other target stores.Clean restroom. Friendly staff. Impressively well stocked for the Holiday Season.

Clean store and great products you cant find anywhere else

I had a sleeping baby with me and was able to drive up and connect my location. It was SO ideal for a momma. Especially since my little one had been fighting sleep for hours and was snoozing away. I didn’t have to make a peep or wake her by getting out of the car and dragging her into the store. The store associate was outside with my entire pickup order as soon as I pulled up. All I had to do was sign and wallah! Oh and did I mention it’s all for FREE!

Easy to order and pickup!

The team members were very friendly, helpful, and the process went quickly, so I was in and out with little to no contact.

Cash registers with cashiers were busy - so I used the self checkout ...and wouldve liked a price check. Under the circumstances I will have to go back. Otherwise everything else was great. I would have liked more time to shop!

Clean store. Excellent customer service!

This is probably my favorite Target in the Tri-Cities area. All of them are nice, but the Kingsport location feels modern, and has self-checkouts. The second-most modern is probably Bristol, but the lack of self-checkouts makes quick purchases a bit more bothersome. Johnson City is the oldest of the three and definitely feels different to most Target stores Ive been in, though at least they also have self-checkouts.The benefit to Target is that you dont tend to have the same riffraff as a place like Walmart. During the afternoon on a weekday, Target can be a very quiet place to shop. You typically pay a bit more for that experience, but they often have sales and clearance items, plus the benefits from the Target app, which can help even things back out.

Every time I purchase food there the container is sliced or popped open and I cant eat the food I buy. Im talking over half a dozen times this has happened. Its really unfortunate because I want to support target and this is the closet store to my home. It should also be noted that they have an incredibly small selection of food and you really need to check the dates on stuff because sometimes the bread is right about to go bad. They have no produce but there is an Aldi across the street so that isnt a big deal. BUT PLEASE RETRAIN YOUR WAREHOUSE PEOPLE- THEY ARE TOO ROUGH WITH THE PACKAGES! (Ive also had to hand in cut up bags of bread and such to the staff that I didnt purchase but it was going bad on the shelves. The people are lovely but some need to be trained again.) Again, the employees are great people but some training in the warehouse department is needed.

Store is nice and clean, easy to findwhat you are looking for and theyalways have the neatest seasonalitems. The employees are helpfulplus the starbucks is great too.

Took my 11 year old for Legos that showed in stock on Saturday . They were in the back. Told a 11 year old they would call Monday so he could come and get them so I had to call and still can.t get a time to pick them up or a date. Would not be so bad if they had not told a 11 year old kid. Went to Johnson City TN and the nice lady went in the back and got them for him. Great customer service.

Great experience purchasing a wedding gift on-line. I was in and out of the store in just a few minutes. My gift was ready for pick-up, already paid for, just had to show my ID. And I know the couple will love it because it was on their wedding registry. Thanks,Target!

I love target and their deals

Quick easy checkout. The store is well stocked and clean. There are some things that are better deals when you order online and opt to pick up. Ok deals through cartwheel on the app.

Great selection. Friendly staff. Pretty much have all the essentials. Great store!

Had to call 5 times in a row just to get someone to answer the phone, only to be told the manager wasn’t in the today and was told they “couldn’t release that information” when asked when would be a good time to contact them. Need to seriously look into replacing large majority of your staff.

Target Drive Up was the most convenient shopping experience I have ever had! I recently suffered a back injury and it enabled me to do my shopping pain-free. I will definitely be using it again!

Pick-up was ready within a few hours. No waiting in line.

Very friendly employees - my experience at this store is always amazing. Customer service is especially great and always has a smile and quick returns. Restrooms are clean and the whole atmosphere in the store is wonderful.

Target is my favorite store, they are awesome

I love target

Target has some nice things. I dont care for their restroom policy.

Very quick, efficient, the young man that brought my order out was very friendly.

For the most part I have good experiences, however tonight I had to run by there I arrived at 9:30 very aware that closing time is 10:00 and I had every intention of being done shopping and out before 10. After about 10 min of shopping a closing announcement was made and I understand that is to make customers aware that they are closing to start making your way to the front. I’ve worked retail, I know this process, so I know how it is for employees being ready to get off work, But I also know that a customer arriving 30 min before close or even 5 min before close should be treated the same as their first customer of the day. With that being said my sister and I both felt as though we were being watched/followed by so many associates. I understand they have to give a clearance but that should happen once the store has closed. The customers in that store technically still had 15 min of shopping time left. We (the customers) should not have had to feel uncomfortable for any reason! I had one associate ask me if I needed help, now I wish I would have gotten her name because that’s customer service, not acting like you’re a bunch of spies waiting and watching someone’s every move and walking around talking with each other because automatically the customer feels like it’s about them. Once I got to the register there were two associates standing there talking and stopped mid sentence when I got up there so obviously it wasn’t work related and more then likely was about us or the customers there. I worked retail for years and treated every customer LIKE a customer and I just get irritated when I don’t get that type of respect in return. And I also feel like making closing announcements 5 minutes apart is a bit ridiculous when we clearly had time left to shop! Employees need to realize that customers are the reason they have jobs. I understand one person don’t really matter at a store like that but it’s the stores of that size that DO treat each person like they ARE important are the stores I will choose to shop. I had just got off work a bit earlier so there weren’t many stores still open but I certainly made the wrong choice.

The products, the people, and the selection of cool stuff. I feel comfortable shopping there. Plus, their Pizza Hut treats are great.

Target was well organized, well stocked, and the sales people were friendly in general. The only unfriendly face we dealt with was the woman at customer service who helped us with an order wed reserved for pick up because our local Target was sold out.

Best store ever! I could live in Target. Always cute stuff with mostly reasonable prices. Especially if youre using cartwheel and the RedCard. Have whatever Im looking for in stock 98% of the time I go.

This was the 1st time I have ordered online & pick up at store. It was very easy & the cashier was very helpful & nice.

The employees are just wonderful and the store is always so clean.

Target is always clean, well stocked and I always have a very nice shopping experience

I had a great cashier who helped me set up my Target wallet. I love this store and all the Christmas decor makes me so happy this time of year.

I love Target. The store is always organized and the employees are friendly and helpful

I love shopping at Target. The store is always clean and well organized, staff are always helpful and friendly. It’s always a pleasant shopping experience.

Needed a dolly to take item back in. A gentleman was outside with one and I asked if he could help me. He took out of back of my car, took me to customer service, completed the entire transaction in less than 2 minutes. Very nice!

Quick & easy pick up

Very good selection of items! They ave every organized and good prices too! Good customer service

Great finds - toys clearance!

This Target is always kept neat, clean, and is well organized. All associates are knowledgeable, or seek out another associate who is knowledgeable to help, if needed.

Not a fan of the brand.

I like alot of the products

The convenience of not having to search for an item only to find out that the store is out.

Amazing staff and awesome customer service

Pick up services make life so much easier when you have sick kids.

Dont think you can get much faster, professional, courteous service ANYWHERE - did i mention super fast!!

It was fast and easy to get the item I wanted. One item was out of stock but I was able to get that from a different Target location.

I love this store, they have a great selection of clothes and shoes. Its also a great place to grab a few groceries! Employees are generally helpful and they always have alot of lanes open during the holidays!

I cant say one negative thing about this place. I never have trouble finding things I need and everyone is really nice. Great customer service.

Target is very customer-friendly. They know how to take care of their customers never had a problem at Target.

Target feels safe and friendly in this time where the states are in a bit of turmoil.

Variety inexpensive. lots of handicap accessibility.

Easily the best Target in the tri city area. Great staff, huge store, and fantastic inventory. Theyre never out of anything.

I was unable to checkout .... No help from anyone... had to beg for 10seconds of asstance to cancel my order just so I could leave. Waited a week and went back pretty much exact same experience... Are all employees at Target so overwhelmed that the new pikucy is to ignore and hope customers just go away?

Availability of products and the ease of using drive-up.

Quick in and out

Selection of products is great! love the drive up and pick up services!

Target is a fantastic store with a very wide variety of products to choose from with fantastic prices.The store is always very well stocked, with very helpful employees .

I like targets selection and quality of products

Its a nicer store (read: newer) but customer service sucks. If you go and know what you are getting its great. If you need assistance (getting a case unlocked, larger items brought out), then expect frustration and LONG delays.

No line easy to do without barcode had order number

Employees are always so polite and make it easy