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Pet Cove
820 E Center St, Kingsport, TN 37660, United States
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Pet Cove
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As
Review №1

Love this place! The employees are super nice and knowledgeable and there is always a wide selection of products and animals.Ive gotten several guinea pigs and a bearded dragon from them and they were very well taken care of and healthy.I would definitely recommend this pet store over any Ive been to previously and will continue to do business with them. ❤

Te
Review №2

Dont miss out by misjudging this small building. Once you enter Pet Cove you are in for quite a pleasant experience! Inside you will be greeted by warm and friendly employees that are full of knowledge.When other Big Box pet stores did NOT have the fish I had driven 72 miles for! PET COVE did! I find their selection of fish very satisfying. I am pleased with the conditions of their aquariums and thats a big plus for me!Pet Cove works with me in every way possible.I cant wait to go back again soon.THANK YOU PET COVE!

mi
Review №3

We discovered Petcove after adopting a ball python that had been neglected that was a little over 2yrs ago all the ladys up there are amazing an definitely helped us transition our python into bigger rats and taught us the ropes answered questions no matter how dumb they were as 1st time owners we greatly appreciated it and last year I decided I wanted a chinchilla an after a couple months of not feeling confident in taking care of one they took her back without judgement an explained the challenges of owning one and on top of our every couple week trips for feeders they always have something new to browse and the cat is always doing something in there an Snickers is a beautiful addition to the store I hate to see reviews of people slamming these ladies 99% of public arent always pleasant and on top of keeping a tidy place they get a thousand questions a day so I appreciate the straight to the point answers an help when u ask customers for life

Et
Review №4

They always have cool things and a lot of animals and they are extremely helpful

Ke
Review №5

I always get my lizard Feed there. Tracy and kaleb and leyla are always nice.

Ch
Review №6

Best pets store Ive been to. Great selection of pets and accessories. Shopping local in this case was way better than PetSmart. They even have pet shrimp!

Re
Review №7

Bought our parakeets sugar and skullie there nice people! Love our birds!

Le
Review №8

Pet Cove is definitely worth checking out! They have a wide variety of exotic pets including fish, reptiles, small animals, and birds. The staff is very friendly. They have great prices on feeder insects, and plenty of options for beardies and other reptiles. Its also a great place to just look around even if you dont plan on buying anything.

Wi
Review №9

Dont know what I would do with out pet cove they are amazing people to deal with and I dropped my old pet store and now they are the only one for me. Parking is the greatest but that has nothing to do with the actual store. You need to go check out them out. They have it all

Ga
Review №10

I avoid large pet shops like petsmart and I love supporting small businesses. This is by far one of the best places you can go. Employees are super friendly. We go regularly just to look around or get crickets or fish food. Sometimes add a new family member in the process. Lol Overall you cant go wrong here

ru
Review №11

Best pet store around!!!! Always fun to see what new animals come in and the staff is extremely friendly. Only place that you can get feeder mice for snakes as well

Ra
Review №12

This is a really good pet store for what it is. My only issue is that they keep their betta fish in these little vases. Other than that, the employees were very helpful and answered any questions I had. This place definitely beats Petsmart by a long shot.

Sp
Review №13

Such a variety of animals to choose from live feeder rats and mice beautiful fish and reptiles such a sweet store cat lives pets 10/10 would recommend

Al
Review №14

Awesome store! My little one was so excited by everything he saw. Thank you all for helping with replacing our tadpole that passed away with 2 little frogs (and pretending to be the frog doctor). Our little one is so stoked to have his little frogs 🐸

Ta
Review №15

My fiance and I originally came here to purchase crickets because our local petsmart was out. There was a stronger odor from inside, I was initially not interested in being there because of this however I didnt know they had so many pets. Once you get past that they are amazing people. Very friendly, and so suggestive. We ended up not only getting crickets but also we bought a parakeet we named glory and we are fairly sure we have found our forever pet store!!!

Pa
Review №16

A lot of pet supplies to choose from. As far as feeders for your reptiles, petcove is awesome when it comes to keeping what you need. I wont purchase any reptiles anywhere else but here. The staff is also super nice and knowledgeable on all fronts. Since the first day we walked in petcove they have always treated us like family.

Ja
Review №17

Great and knowledgeable staff i go all the time

Wo
Review №18

I absolutely recommend this place! The employees are super friendly and their fish seem to be in superb care. Compared to Sea oddities this place and the prices are amazing! (Their African Grey is hilarious.)

ca
Review №19

A little limited on bird supplies, but they have a great supply of parakeets. The staff are REALLY knowledgeable about the care of birds. Love the store, love the staff!!!

Ch
Review №20

The staff Is very knowledgeable and helpful. It was busy, but they still helped every customer promptly. This is the only place I will buy fish, they are almost always healthy and the tanks are very clean.

Ro
Review №21

I love this place! I now visit regularly to get crickets for my many critters. I am always greeted by the stores cat and friendly staff. They always have what I need with prices a little cheaper than the big pet stores. The only problem I have is that I can not send my wife in to get the crickets because she will come out with a new critter every time, lol. But that has nothing to do with the establishment. I highly recommend shopping here and support a local business.

Me
Review №22

Staff is always so helpful here! Its always a quick in and out, if need be, or a short stay. Either way, Im always greeted & helped out!A nice, small store.

Je
Review №23

Great place very helpful and friendly people. Love this place been going there for years.

Is
Review №24

Great store with a great staff! Huge selection of small animals, fish, and other products!

do
Review №25

I was just in there. I spent 30 minutes or so just walking around and looking at the birds. The shop was clean and I found a green cheek that I would have bought. The problem is no one ever acknowledged I was even there. I passed by the register several times and no one ever said hi. This was with only one other customer there.

Pa
Review №26

Friendly, knowledgeable staff! From what I could see, they take great care of their animals. Just the other day I purchased a baby python from them who is absolutely stunning!

Da
Review №27

This pet store is very clean. I purchased more fish then I intended to. I actually would have purchased more but the employee pointed out some new arrivals had come in with ich. I appreciate his sharp eye! I will be stopping here when I make the trip from Kentucky again.

Ja
Review №28

Just about every kind of pet you can think of. Very nice staff.

Sh
Review №29

Nice pet store & workers are really polite.

So
Review №30

I have a large variety of reptiles and fish . I have been able to purchase everything I need there.

Ja
Review №31

They have a decent selection of fish and fish supplies. They seem to cost a little more than a big chain pet store.

St
Review №32

Very clean and helpful. Good variety of pets and products. 5 day guarantee.

Je
Review №33

Place smelled like something died!! Was bad, grey parrot is a biter but loved how he kept whistling at all the ladys... Dirty bird lol

ro
Review №34

Ok selection of fish, snakes, lizards, frogs, spiders, rodents and pet supplies. What you expect from a small shop only snakes they really have are pythons but the people are nice and friendly.

SF
Review №35

Very good place, friendly staff, lots of choices. They have fish, rats, chinchillas, guinea pigs, snakes, very large/best selection of reptiles.

Bi
Review №36

Didnt know that this place was here for around 30 years. Made me feel ignorant when I asked questions about being a new snake owner. So good at communicating. Maybe you should be more friendly when people ask questions, yeah? You may have more costumers 😊.

Re
Review №37

Experienced staff. Beautiful fish, reptiles, creatures! All well cared for.

Re
Review №38

The place is much bigger than it seems from the street, and carries a lot of specialty/exotic pets and supplies that otherwise would be ordered online. Super friendly staff and the customers in there clearly feel like family, coming for questions about care and future plans. Definitely coming back!

Be
Review №39

Always friendly, this place has things other places dont 😊 the fish selection is always great 👍

Ka
Review №40

I would recommend this place 1000x over. they have an amazing selection of everything you could think of and more. i have a ball python, and a skinny pig. i did not get my python here, but i did get my skinny pig! he’s very sweet and semi tame- although he’s not the easiest to handle. he was very well taken care of when i got him, but i did have to switch up his diet a bit to make sure he was getting enough vitamins. i also get my feeder mice from here, i would def recommend, they have many different sizes to fit your snake (or other reptiles) needs. the staff are friendly, but my only request is that they would start wearing masks, only because i know two people that have passed from covid, and i would hate for that to happen to anyone else. it just seems they aren’t taking the pandemic seriously.

Ja
Review №41

Helpful employees and lots of fish. I will be using them more in the future.

Fi
Review №42

Fantastic place. Great prices on feeders for my snakes. Lots of supplies. Great staff.

Sa
Review №43

Family owned and very nice people great service will continue going back

An
Review №44

Fish have ick and die whenever I buy them

mr
Review №45

If the blonde lady is here do not ask her for assistance she is the least friendly employee and hopefully she gets fired and doesnt get employed again

As
Review №46

First time there, they were unloading a shipment and also being very interactive with the customers in the store.Prices on all animals are fair, as well as other products the store.I will be going here again!

Ch
Review №47

This place has got to be my favorite pet store in the area. In my opinion, they have one of the best selections of fish around, and they always keep their tanks really clean and well-kept. They have a great selection of aquarium necessities such as medications, water treatment chemicals, and Driftwood pieces. They also keep a great selection of frozen foods.The little floating potato pictured is my boy Haku, a freshwater Dragon Puffer Fish that was definitely an unusual find in our area. He was in great health when I got him, and he has been thriving for the last 3 or 4 months! I highly recommend dropping by!

Ky
Review №48

Love this place they just have the bettas in really small tanks.

Je
Review №49

I really like shopping here, they always have a large variety of fish, both salt and freshwater. Knowledgeable employees as well.

Wa
Review №50

Only place that sells feeder mice for snakes. Has everything you need for reptiles, birds & other pets.

Sa
Review №51

Everyone that works here is awesome 😎👍

Ka
Review №52

Great customer service and a wonderful locally owned business. The owner and employees really know aquatics and exotics. They are a wealth of knowledge, and do not mind to assist...whatever your needs may be.

Ja
Review №53

Alot of variety for a smaller pet store. The people were also very friendly and helpful.

ta
Review №54

Great place to buy animals/ small pets

Ac
Review №55

Very friendly and helpful staff. Cages and tanks were nice and clean! Amazing place and prices are pretty good on everything too!

We
Review №56

The most wonderful ladies work here, this pet store is packed full of all your pet needs, and the lovely ladies are highly knowledgeable

Sh
Review №57

Love the place cheapest crickets in town

Ri
Review №58

Really great customer service wide variety of special pop##mmmhg:/+]

Ro
Review №59

Fish are sooo expensive but the people there are really nice and helpful

*c
Review №60

Caleb is so awesome!! He helped me with everything I needed to know 😊

Ch
Review №61

Wasnt even waited on. Practically ignored by the staff. Had a question answered by another customer and they referred me to another store.

St
Review №62

Great place has plenty of reptiles and they have really good service

Ta
Review №63

They didn’t seem like they knew a whole lot about the animals they have, kinda rude too.

Jo
Review №64

Caring and considerate people every time I am in the store.

Re
Review №65

Great place a lot of really cool fish and pet stuff very busy too so give yourself time when you go

Jo
Review №66

Sold me a Rare color Pyramid Butterfly Tang that actually was quarantined. The rare color was because the fish was sick. Also purchased a Singapore Angel fish. Spent in excess of $100. Introduced them to out aquarium. The rarecolor Pyramid Butterfly Tang died within a day . Next went the Singapore. Started treating immediately but ended up losing 3 more species that had been with us since out aquarium start up. Treatment of tank and loss of fish cost us amore than $400 before we got everything treated and back in balance.Look closely at her fish, those arent just raw sores where other fish have hurt the fish..they are sick. For instance an eel that has open sores.No refunds on saltwater fish and I get that. But dont quarantine a fish then lie about it and sell it. Dont they even care about peoples other fish and aquarium!Buyer beware, this is no good establishment.Keep your money and buy some place else.

Sy
Review №67

Always amazing customer service. Beautiful shop always well taken care of animals and very clean. Love our new mice

Ni
Review №68

I love the people that work there. I have shopped with them for several years

Ta
Review №69

They were pretty good I bought a cage from them for my chinchilla they have many animals there and will help if not busy...

Co
Review №70

Great selection and prices staff was super helpful way better selection than petsmart and more knowledgeable

Sh
Review №71

Always a great place for my pets needs

Ga
Review №72

Best pet store near me. Not much to complain about at all.

Ne
Review №73

Awesome staff. great selection. healthy fish and lots to choose from. much better than petsmart. the place over all seriously needs a deep cleaning top to bottom.

Re
Review №74

I truly love to shop at pet cove the owner and staff are outstanding the fish are reasonable prices and I rarely have any die

Te
Review №75

Love this store Layla and Kaitlyn are amazing and they know theyre stuff especially when it comes to the animals you can tell the truly care about them. Thank yall

Pe
Review №76

Been buying my crickets and other pet supplies for awhile from them. The staff is awesome..I highly recommend pet cove.

Sa
Review №77

Had everything I needed. Very friendly. Amazing selection, better selection and cost than big box stores. I’ll be back for sure. Thank you

Ja
Review №78

Clean shop nice staff. I wish they had more saltwater fish and corals. Pricing on corals they do have is a little high.

Sa
Review №79

It is amazing! I work here and I raise mice for them. Check out my varieties of speckled, longhaired, shorthaired and more! I do not sell the white ones there. They got the white ones somewhere else.

Ka
Review №80

I would give this place LESS than 1 star for Covid ignorance if I could, absolutely no customers and no employees wearing masks! I was told it was because they dont work. Ok...too bad because had a nice fish collection, but not getting my money

Ra
Review №81

I recommend anyone looking for anything pet related to go visit Pet Cove first. Friendly and knowledgable staff. I still go to big Corp pet stores if I have to, but I would always choose Pet Cove first.

Am
Review №82

Always super friendly and helpful! Make you feel like family!!

Je
Review №83

They were so knowledgeable and helped my find the right fish for my little tank.

su
Review №84

Plenty of fish to choose from. Great prices

Kr
Review №85

The staff is very nice. all of the animals look healthy and are taken great care of. the lady answered every question i had. the betta fish are not in small cups which is great to see. i had a great experience here and i definitely will be going back!

Ky
Review №86

Overpriced supplies. Poor quality in animal health. Lots of sick/dead fish in every tank. Photo of an axolotl I rescued from Pet Cove showing extreme gill damage due to poor water quality. There was very little attempt to keep the animals in appropriately sized enclosures and they were all filthy and way too packed. Axilotl was kept in a 2 gallon tank that was at least 76°f and they need maximum of 65°. Sick fish were kept with healthy ones and left seemingly untreated by the sheer number of dead in the tanks. Store smelled of ammonia and most of the corals were bleached. I service was slow and hesitant and they clearly are not concerned about anything but saving face, even if it means ARGUING with their customers.

da
Review №87

The owner she is absolutly wonderful and very caring for her animals and her business just a awesome enviroment to be in...angela&jeff

TI
Review №88

Love this place. Very knowledgeable people and will do whatever they can to help with your needs. Thank you guys for all you have done!!!

Ch
Review №89

Great place to shop from. Very reasonable.

Ja
Review №90

My wife and I love pet cove, its always like visiting friends and swapping stories about our pets.

Mo
Review №91

Super helpful and sweet employees, plus the animals are very well taken care of! Definitely recommend shopping here.

Ja
Review №92

The lady is super nice and had no problem answering my questions. There was a wide variety of pets and products. They were much cheaper than the big chain pet stores as well. I will definitely be going back.

Hu
Review №93

One of the best fish stores around

Je
Review №94

They have a wide variety of freshwater fish and a few choices for saltwater fish. I did notice 1 tank where a few fish had ick. Which hopefully all the tanks are running off of separate filtration systems so it doesnt spread. Anyway, all the fish looked healthy otherwise, and it did seem to be contained to 1 tank only. Store is a little on the small side, so not a lot of room for inventory. However, store is neat, organized, and the staff is very friendly.

Pe
Review №95

Not your usual pet store. Snakes, spiders, lizards and fish. Knowledgeable, friendly staff.

Tr
Review №96

Very helpful and friendly. Would definitely go back and buy something else. I got a ferret today for my daughters birthday

Sc
Review №97

Prices are a little high but pretty good selection.

Ch
Review №98

Good place for exotics.

Li
Review №99

Some of their animals are kept incorrectly (i.e. Leopard geckos kept on calci-sand/quartz-sand) which is distressing but they have good quality feeders. They keep banded crickets instead of house crickets which is the only reason i keep coming back. Would not recommend buying lizards/reptiles here however.I do not keep fish so I cannot speak on those.

Br
Review №100

Cute store they even have a store cat that chills. Staff is friendly, got lots of fish, mice, rats, guine pigs, and sometimes chinchillas and ferrets I believe. Selction on supplies is a bit small as its a small store but worth the look

Information
100 Photos
100 Comments
4.5 Rating
  • Address:820 E Center St, Kingsport, TN 37660, United States
  • Site:https://facebook.com/thepetcove/
  • Phone:+1 423-247-3474
Categories
  • Pet store
  • Bird shop
  • Fish store
  • Pet supply store
  • Reptile store
Working hours
  • Monday:11AM–8PM
  • Tuesday:1–5:30PM
  • Wednesday:11AM–8PM
  • Thursday:11AM–8PM
  • Friday:11AM–8PM
  • Saturday:11AM–8PM
  • Sunday:11AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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