Completely seamless and straightforward experience, from my initial email inquiry with Ava Wiley, to the actual sit-down and leasing process with Ryan Layton. My wife and I were treated like family right from the start. Eddie and Daniel made the financing easy, and having the dealership manager Jon Chic come to meet us and answer any questions was great.

Romeo Kia has been one of the best auto dealers I have ever dealt with. I have gotten my last seven cars there. I have bought and leased, and gotten all my service there. Never had a problem and there are always very polite land helpful. Not planning on going anywhere else👍

My lease was up, and I was prepared to spend a day frustrated at the dealership. To my sweet pleasant surprise....it was an easy day. Dealing with truly experienced salesman...and understanding my situation.Everything work out great....the whole team congratulated me at the end of day .

I couldn’t be more pleased with my experience at Romeo Kia. Not only do I recommend going with a Kia (I love my car), I also can’t say enough about the level of service I received from Ryan in particular. I wish that all people were as responsive, communicative, and accommodating as he was. He made the whole process simple and pleasant because he went above and beyond. Highly recommend.

I have purchased a few cars over the years, but this time around I was unable to visit the car dealer because I live in Europe. I contacted several dealers in the tri-state area and only Romeo Kingston responded in the affirmative and agreed we could indeed work a deal from a distance and across a 6 hour time difference! Thank you David Boyle for being that willing sales person. My daughter is now the happy owner of a Kia Soul Plus. Thank you Romeo Kia of Kingston. I will recommend you to my many friends in the Hudson Valley.

Our buying experience was without a doubt the best yet. I would without a doubt recommend our salesman Alex Lomasney, he’s the best. I love my Sorento even more than I thought I would. Thank you Alex!

Had the best experience at Romeo Kia. Car shopping is one of my top least favorite things to do (Id rather go to the dentist) but Ryan in sales made the experience fun and enjoyable. We even had some laughs. Best of all he worked out a great deal with me and I absolutely love my Kia Soul! Wish all car salesmen were like him.

Thanks Alex for a smooth sale. Very professional and helping out with my new car. I love it!’

Bettina is a very knowledgeable, and intelligent agent in internet sales. She is quick to help with anything you need in your car buying experience. I would recommend asking to speak with her when you call in.

My salesman Alex and the finance manager Eddie were phenomenal! I DESPISE car dealerships but they made the process easy and painless. I will be a faithful long term customer of Romeo Kia!!!

Everyone provides excellent customer service. Easy smooth buying process. No hassles.

Sold me a car with messed up breaks while I was 8 months pregnant. Told them I just needed a car for my son and trusted they would sell me a safe car. 3 months later my breaks are making a weird sound and they said I would have to pay $800 to get it fixed and that it wasn’t covered under warranty.

Fair prices, prompt service, courteous staff who dont attempt to sell unneccessary repairs. Im very happy with their work and customer service.

Car is amazing at excellent priceGreat sales agent and sales managerFinancial terms are good, but once I said I didn’t want the extended warranty, I wish he wouldn’t have tried so hard to push it on me.Other than that, everything was niceEasy and smooth transaction

Friendly and efficient service. I feel safe and secure with my new brakes. My Technician Kirk did a great job!

One of the easiest things for me to do was to give Romeo Kia and especially Ryan five stars!! I really dread car shopping but my cherished Mini Cooper was on its last legs and needed to find something ASAP. I was so happy to have found Ryan! He made my car shopping experience a true pleasure. All my questions were answered in a prompt, detailed and professional manner. No questions were to big or small. I received a very fair price for my 2020 Kia Soul and trading in my car also proved to be a breeze. Thank you Ryan and Romeo Kia!

Great care, friendly atmosphere, and willing to go beyond to satisfy their customers

The service techs were not able to give me a reason why my car shut off after going over a bump, at 70 miles per hour, on a major highway. They did not try to look into it further, just stating it need an update. I was told they would call me on Monday to discuss further (on a Friday) and they have yet to call. Communication is lacking at Romeo Kia. It took 4 1/2 months and several phone calls to get my vehicle serviced last time there was a safety issue. My car isnt even 2 years old. Im very disappointed in this dealership.

Had a good experience with buying the new Kia Carnival. The sales staff especially David Boyle was very helpful. I will definitely go this dealership again. Oh and I love my new car!

If you want the best deal, and the fastest friendliest service, dont look any further

Kaleb was super helpful and I really like the way I’m treated every time I come to Romeo to get my Kia Serviced. They definitely know their stuff and prices are reasonable too.

Ryan was a huge help and made the process of buying a new car so easy! He went out of his way to make sure i was happy and safe. 10/10 would use him again.

Alex Lomasney is the kind of low pressure car salesperson I didn’t think existed before meeting him at Romeo Kia. Thanks to Alex, we made our purchase at Romeo Kia, and without the above-and-beyond assistance of Daniel McCarthy we couldn’t have finalized the details. Thanks for a good experience!

Super satisfied with the service we received!!! Every one that we interacted with was very attentive, friendly, informative and very concerned with our care and satisfaction. Their teamwork was obvious, and that shows great management. We are truly grateful to the entire team at Kia of Kingston for making our stressful situation with an abrupt Toyota lease end, turn out so smoothly! Romeo of Kingston handled everything! Down to the last detail....includingreturning our lease to Toyota. They took care of all the paperwork. We were treated with absolute respect. We are really happy with our purchase of our used Honda CRV. They are true to their word and only sell cars that they personally screen for quality. We are looking forward to doing more business with them in the future and would highly recommend them to any of our friends! And our sales person was awesome! He went above and beyond to help us out of a really tight 2020 kind of a situation, if you know what I mean.... His name is David Boyle. If you want great service, you should ask to talk to him. We were so lucky to have him!! Thank you so much!!

My boyfriend and I came here to buy a car and Ryan helped us out. Ryan went above and beyond to find us the car that we wanted while staying in our price point. Ryan found our dream car, a Toyota rav 4 and we took it home the same day! He was very honest and patient with us the entire time and overall just a genuine nice guy. That is the kind of person you want to go to if your making an investment in a car. Highly recommend!

Good service, outdated building, wish they were in larger area, very cramped lot

Im only giving free stars for now because so far so good I finance a 2015 g m c Terrain. Within that Finance was a warranty to cover bumper to bumper and Im glad I got it because I didnt have the truck for more than four days before the transmission went and noticed that there was some clunks from under the car when driving over bumpy roads,and a problem with the power steering. They took the car in and gave me a loaner. The car was with them for just about 40 days, I just got the car back last week, they replace the transmission with a new used one, as well as replacing the rear shocks thinking thats where the noise was coming from, unfortunately the initial noise from our chief complaint in the beginning is still there that banging noise over bumps so Romeo Kia replace those shocks and I believe a tie rod and then sent it to Romeo Chevy have the transmission replaced. Now I dont know how it works but I guess since I sent it to Romeo Chevy and they were the last ones to touch it they were responsible for the initial noise that I was complaining about a little awkward to me. There was a little lying from the service manager at Romeo Kia the gentlemans name is maquel, he had told me to go following Monday to Romeo Chevy let them know that the noise is still there see their service manager Sean and then see a lady named Melanie for a loner. Unfortunately when I got there they had said that they were clear with the service manager over at Romeo Kia that there wasnt going to be any loners I was a little upset and it was unfortunate ultimately I just wanted get the truck fixed so I didnt mind sitting and waiting around for a few hours. They found where the clunking was coming from guess it was some rear sway links,and has said that power steering fluid needs a flush, opposed to the whole pump which was suggested my the service manager at romeo kia, as well as I want to resurface the calibers and Lube something lol I cant remember, but they cant get it in until Monday, so I am hoping that they are going to do the right thing and get the truck into the shop when they said and fixed the initial complaints of which we have. And in the meantime it is and was a little frustrating because Within 2 months of me having Finance Terrain I had put down $3,000 that included my trade in and pays close to 7500 towards the loan and its just a little daunting and defeating to only have had the truck in my possession for 6 days but Im at least grateful happy the warranty I purchased is being put to good use and Im sure set that the team over at Chevy well take good care of us. I will let everyone know how we make out when we bring the truck back on Monday. I know its a lot to read Im trying to be as honest as possible so lets see what Monday brings and Ill be reposting for a follow-up

Excellent service and care for the customer

I had a fantastic experience at Romeo Kia of Kingston! I traded in my 2017 Forte for a nice new shiny 2020 Forte. The team, especially Bill and Dave, were super nice and helpful. I did not feel pressured to go with Kia and I made the decision on my own after test driving other cars. I highly recommend Romeo Kia!

Love my brand new Kia Soul. Thank you to Ryan and his team for their professionalism and kindness. I will refer everyone I know to Romeo Kia.

I recently purchased a used car from these guys for my business and my experience was nothing but pleasan. Ask for Fredo he will do his best to make sure youre happy.

I brought my car to Begnal Motors for an oil change. They informed me that fluid was leaking around the area of my front differential and advised me to bring it to the Kia dealership to check what was going on. I drive over to Romeo Kia on Shwenk drive where I had originally purchased the vehicle. I was greeted and told the attendant what Begnal motors had just told me. The man went into the back and came out and said if I was willing to pay for the first hour of service then they would check it out. Stunned I replied but service is $119 an hour. They just needed to look and see what the problem was. The man told me it probably wouldnt be that long but they have to secure at least an hour. I needed to know what was wrong so I reluctantly agreed. The man came out 20 minutes later (I timed it) to tell me that it was just a seal and asked if I wanted to order the part. I said maybe, lets see what it costs. He said ok I will have the guys check and be right out. 20 minutes later (40 minutes of being there total now) he came out with a huge laundry list of things wrong with my car, that are NOT wrong with my car. He only typed a couple of them into the final checkout. I wish I had taken a picture of all of the things they were claiming were wrong and needed immediate attention, including new tires and a full alignment, which I just had done at another location. After all of this he hits me with a bill of $126.52. They did zero work to my car. They looked at it in under 20 minutes and still had the audacity to charge me for a full hour. The manager was kind enough to knock $25 off of a bill for an estimate. I have had work done on my property, cars, etc and NEVER pay for an estimate. They are just looking and judging what it may cost. This is the reason that I go to other companies to get my car servicing done. I will NOT use Romeo Kia again! I am also bringing this to the better business bureau. Absolutely ridiculous to charge anyone for an estimate, especially people that purchased the vehicle there not 2 years ago! Goodbye Romeo Kia

We had an excellent experience with Romeo Kia. Our salesperson was David Boyle and he was a pleasure to deal with.

Great dealership....just leased a Kia Soul +. Everyone we worked with at the dealership was friendly, helpful and interested in making us happy. The pricing was fair and there was no high pressure sales tactics. Their follow up was great; we were even emailing with the General Manager at 10: 30 pm. Thanks again to Shane, Ron, Dave and Lucia.

I had an amazing experience purchasing a 2019 Hyundai Accent Limited. The Romeo KIA of Kingston has an incredibly friendly staff. Beth was quite knowledgeable and was able to make the process of buying a car actually enjoyable. She went out of her way to insure all my needs were met. Beth brings a unique touch to the Dealership world, Kingston is lucky to have her! If I could, I would give more stars!

Great service department, didnt feel pressure to get service that I didnt need.

Nikkia @ the Service Dept is excellent! Great follow up and A+ in customer service.

We didn’t purchase a vehicle here, but the man we spoke with tried his best to get us what we wanted. They were so helpful, kind and honest. Thank you for trying your best!

Great experience !!

Went to look at the car but not available, lied on the phone and took my info and hit my credit 8 times 😡 still that not enough, the price of the car jump up double. Big scam be careful, still dealing with my credit for seven years all thanks to Romeo Kia 🤯

My wife and I had such a great experience at Romeo Kia and our salesman Jordan London that we bought 2 cars in 3 months! It was a relief to deal with a knowledgeable salesman and a dealership that was true to their word. I highly recommend a visit to Jordan London at Romeo Kia if you are looking to buy a car.

After a terrible experience at another Kia dealership, I traveled nearly an hour to Romeo for the work to be done on my Sedona. They were excellent! Friendly, quick, thorough and great prices on my new tires. Thank you so much! You have no idea how much I appreciate you!

Straight up, on car pricing. No pressure on the purchase. Of course during the final parts of sale they try to offer additional warranties, and push a little on them (Finance Manager). Overall, pleasant transaction, and purchased and took home vehicle within 3 hours of me looking at it. Mike was pleasant to work with.

I literally couldn’t give this place a worse review. Absolutely disrespectful service. Don’t honor their own promises. They don’t clean their cars before selling them. Sold my parents a car that has had problems since purchase and won’t fix it. Told my mom she shouldn’t “drive that fast” and then “the car wouldn’t shake” for saying she does 70MPH on the highway.Trying to convince my mother to return this car. Hopefully she will. This place doesn’t deserve her or your money.

The experience was awesome. There was no pressure and all the sales people were friendly. The atmosphere was very inviting. Took a test drive and Mike was knowledgable about the car. Picked it up the next day and it was ready and detailed for me. Great dealership!

I took my daughter to Romeo Kia Kingston to buy her first car because I had heard that Joe Maz was a great sales guy. Oddly enough, when we went in, it was Joe that offered his help . He was great! I wanted my daughter to do this on her own and Joe was the perfect person to help her. He was very easy for her to talk to and he actually listened to what she had to say.I personally hate car shopping because of pushy sales people wanting you to buy something that is above you budget. Joe wasn’t like that at all. He asked a lot of questions to determine what would be best for Becky and got her into something that was safe, reliable and affordable! Thanks Joe! Much Appreciated!!

All staff were courteous, thoughtful, and thorough. The salesman, Bill Martini, really took a lot of time and care to answer our questions. He was friendly, easy-going, and made us feel at home. I never felt like I was under the “hard sell” which is something that makes me avoid salesmen when possible. This dealership seems to take customer service and reviews seriously. The service at Romeo Kia exceeded my expectations and I love the new car!

Jordan and the whole Romeo team were fantastic! We got a great car for a great deal. Come test drive a Kia and see what I mean. Love my new ride! We have had our 2019 Kia Optima S for over 6 months now and have had no issues. Jordan was our salesman and he was very professional and not aggressive. We felt comfortable throughout the whole buying experience and recommend him to all people. He follows up with you to make sure everything is going well and we can tell he really cares about his clients. He has the first desk when you walk in the door. Thanks again Jordan !!

My recent experience with Romeo Kia was simply amazing. Everyone was so welcoming and friendly. Chris Jarrin and Bill Martini were both so very friendly, kind, and knowledgeable! They took the time to listen to my needs and wants and found me a vehicle that is perfect me. They made my car purchasing experience truly awesome. I highly recommend Romeo Kia!

Wonderful sales and management team. Couldnt have had a better experience buying a car. Daniel, one of the finance managers, was great and made signing everything a breeze. Highly recommend!

Worked with salesperson, Bill Martini, who was awesome. Straight forward, no pressure approach led me to finding the perfect car for myself. After more than 2yrs of looking at many vehicles, I couldnt be more happy with my new Kia! If youre interested in one, go see Bill, hes the best!

We went in for an oil change on our older model and left with a new car. Wow! .... But we wanted to take a moment to thank Romeo Kia -- in particular, Joe Mazziato and his associate Elizabeth. They helped guide us throughout the process -- working with us on our specific car needs, explaining details as well as making it fun. They were a pleasure to deal with..... Thank you, Joe and Elizabeth. And thank you, Romeo Kia team!

We just recently bought a 2017 Ford Edge. We went in to look to see what they had and how much they would take for a trade in and ending up driving away with a new vehicle. We are beyond satisfied with the service we received from William Ring. He did everything he possible could to get us to leave with a beautiful SUV and really took his time looking for one that would fit our needs. Not to mention making sure my children had plenty of snacks and water. Highly recommend William Ring. Thank you and the rest of the team for making this happen!!

I recently got a new car from Romeo Kia of Kingston, as well as my previous car and the customer service is always outstanding.. you are greeted as soon as you walk in and they really treat you like family. They make it known it is their job to find you your dream car. I had a wonderful salesman Jordan who really went above and beyond not only to find me a car but to make it affordable... I highly recommend this dealership.

Everyone was very helpful and professional at their job. Thanks you Jordan for the interest you gave me at acquiring me a great car and the deal I was hoping to get. Thanks again.

I recently visited Romeo Kia and had the pleasure of being helped by Joseph Mazziato. I am giving Kia a very careful and great consideration in deciding what vehicle to purchase . Joe was fantastic in explaining all the details and answering all of my concerns. He helped me steer towards the vehicle that I actually need. He is a priceless employee. A pleasure to deal with Thank You Joe

We were impressed from the start with the follow about out new car interest from Damon. It really brought us into the showroom. We were treated with respect and knowledge by Daniel. He didn’t try to “push” anything and was there to answer all of our questions. We are very pleased with our new Kia Sorento. The only negative was the lack of parking but it is a very small dealership

They really care about the people who come in. Daniel was kind and helpful at a moment that was challenging for me. I wasn’t really ready to buy a car but they made it really easy! And they gave me a great Kia Soul and a great deal!

Daniel McCarthy was very professional and courteous. He understood my needs for my growing family and was able to answer any questions I have. He’s humble and researched anything I asked. I bought a Kia telluride.

Romeo Kia is definitely where Im referring all of my friends too, my experience with Chris J. was wonderful from the moment I walked through the door. He made sure to show me the selection of what they had in my price range and within my preferences and I left a very happy customer. BTW the Kia Forte is a great choice!

I am so in love with my brand new car thanks to Chris Jarrin! He was so patient and made sure that I got exactly what I wanted- especially since it took several visits, and phone calls to figure it all out. The whole team was super knowledgeable and honest and made me feel very comfortable making such a big investment. I will be going back for all my service needs! 5 stars!!

Quick and easy process! The people were so nice and didn’t push you to do anything you didn’t want to! The best experience I’ve had!!! Thank you guys!!

I do not recommend Romeo Kia for service of the Niro hybrid. After 2 service trips and hundreds of unecessary dollars, our problem persists. Ill never go back.

Unfortunately after a month of having the car I bought from Romeo Kia, I have to change my initial review. The process of buying and getting the car was fine but now Im a month into having it and the check engine light pops on with 6 codes! One being a misfire. So I spent over $200 to fix the plugs and coil pack and when I went in there, nothing but corrosion. Dirt and debris all around the spark plugs and they were corroded. After all this the problem still isnt fixed. They reassured us when we bought the car that they looked over everything. Id call bs on that seeing as how spark plugs are easy to check and these ones are very easy to get to. Maybe this is also why they push a $2,000 warranty on their cars as well. Not happy with the condition of the car so far.

Such a wonderful team of people! Everyone was so helpful with all the questions I had. Joe Maz was the gentleman who helped the most and he was so patient with me. Thanks Joe!

Half of these guys are great. Usually going to the GM/Chevy branch of Romeo they always make a deal, even with subpar or no credit they work hard to make something work. Cannot say the same for the rest. The salesmen are pushy, rude and dismissive. Probably not a great idea to send someone a request for a review when I literally got up and walked out. The guy that we spoke with initially after inquiring online was awesome though, the salesman we were passed off to... not so much. If we return to Romeo at all, it will be back to GMC for us.I should add that I did not even get to see or drive the vehicle I came in to look at. I was immediately pushed into driving and even taking home something else. The salesman insisted I “loved it” even though I was pretty clear that I was not sure I liked it at all. I was clear that a co sign would be doable on the vehicle we came in to see, but not the vehicle I didn’t like. I don’t know anyone in their right mind who would jump through 30 hoops to get a car they don’t even like and I’m really not sure why they would send me a request for a google review after all of that.

From the moment I walked in the door it was a great experience. It was the first time I purchased a new car and didn’t feel like I was dealing with a salesman, but felt more like I was dealing with a friend. Besides being super friendly and knowledgeable, they were also efficient and had me driving out in a new car within a few hours. I will recommend KIA and ROMEOKIA to all my friends.

Most pleasant experience ever!! Would recommend 100% professional service!!! Will buy next car there also definitely.

Chris Jarrin did an awesome job as well as everyone I met today at Romeo Kia. I got a great Lease on a brand new Kia Forte and they bought back my Optima so I owe nothing on it. Chris is very honest, upfront person and listens and responds to all questions and concerns. He didnt give up on me, thats for sure, he has been calling to check in with me to make sure I was satisfied with the Optima and told me about the great deals they are offering. I did want a smaller car and I got it today. Thank you, Romeo Kia.

Called about a specific vehicle and said we would be traveling an hour to test drive the car and we made an appointment. Get to the dealership to find out the car is being test driven and sold. Complete waste of our time.

We worked with Daniel to get the deal we wanted. Highly recommend their team. Most friendly and informative showroom we went to.

10/10 would recommend Chris Jarrin at Romeo Kia! He has such a good vibe and definitely makes car shopping a fun experience! Totally excited with my new car ☺️!!

Purchased a new Kia Soul today from Joe Mazziotto. FANTASTIC! Service was amazing and I felt like he really took the time to work with me and find the perfect fit. 13/10 recommend!!

Wood Bill had me try and test ride multiple vehicles until I found the right one. Thanks for a great car purchase experience this is my second KIA and no disappointments yet.

Just had some routine maintenance done on my car. I am always satisfied with the service. Special shout out to Carla for being so amazing :) thank you.

I have to say that having worked at a dealership years ago.. and having bought vehicles other times in my life . That THIS was by far the MOST enjoyable car buying experience!! Joe Mazziotto was extremely knowledgeable, friendly, and hospitable! ( Katie you did a great job at making sure I was well taken care of!! )Joe helped me with finding out what my needs versed wants were in a vehicle.. and getting an awesome color too!My Kia Soul is a PERFECT fit!!Everyone sushi be so lucky to have Joe help them with their car buying quest!!

Worst car buying experience ever. Everything seemed fine at first until they had me test drive a vehicle that I absolutely loved and was ready to buy just to find out that someone had already put a deposit down several days prior. Then they had me look at another vehicle that I also liked and when we came in to start the paper work they said the car was a bad idea because the carfax werent clean. Ultimately I ended up with a SUV that I was happy with until I got home and realized it didnt have the drop down 3rd row seat that they said it had. They told me the 3rd row was dropped down and when I got home to put it up there was no third row seat. I called them and told them I wanted to return the vehicle because they lied. I needed 3rd row seating due to have 5 children. The women I bought my car with said someone would call me back and they never called me back.

Great Dealership. Had to purchase a new vehicle fast due to my Jeep dying. Called the Dealership. They were very accommodating. Sales Person was very professional. I was in my new Kia Optima in no time.The Dealer Manager Lucia made my experience stress free.I would highly recommend this dealership. They also have Chevy, Ford stores.

We purchased our Kia at romeo a couple of years ago. We just brought it in for service.Mike Tartaglione in the Service Department is Hands Down the BEST!!!! He was very professional, and returned all of my calls in a timely manner. Even though they were very busy he took the time to listen to all my concerns and addressed each one. Taking care of our needs and making our visit very pleasurable. I definitly recommend Romeo Kia not only for purchasing a vehicle but Also for Service!Thank you Mike !!!!

The whole gang here is great! Absolutely A+ and wouldnt go anywhere else when going with KIA! Actually the whole Romeo fleet of dealerships is the way to travel if you are within 30-40 miles of Kingston! Great people and great deals!

I highly recommend shopping here! My salesman Dave VanOrden was a breath of fresh air. As a female, I was looking around for a female saleswoman because of prior experiences. I cant stand those fast talking, loud talking, high pressure salesmen. This was not the case with Dave at all. Instead of trying to sell me he simply got to know me and just helped me. Not one time did he try to sell me ( which is what sold me). Well, the car already sold itself, but its all about the experience for me. He has great character and shows incredible professionalism. I drove away with the white 2018 KIA Optima XE that Ive had my eye on and its a super sexy car! Everyone should check out this dealership and experience it for yourself! Even if youre not ready to buy yet- just see for yourself how nice everyone is as well as knowledgeable. Thank you Dave for all of your hard work! Many well wishes as I know you will be prosperous now and in the future.

AMAZING EXPERIENCE! Go see Joe Mazziotto at Romeo Kia in Kingston for a stress free car buying experience! No pressure! No gimmicks! Just a great salesman with the experience to get you into a car not only that you will be 100% satisfied with but will be within your budget as well! Joe listens to you and answers all your questions. I never felt rushed trying to decide which car I wanted. Will most certainly be going back to Romeo Kia!

Jeremy in the Service dept was excellent!!! He kept me under my budget, while suggesting things that were overdue or needed to keep my Sorrento running at its best. He kept me updated on each move and explained it all to me so I left with an understanding of all that had been done. Jeremy is a keeper.

I had the pleasure of talking with Joe Mazziato A few days ago about purchasing my new Kia Telluride. I was very impressed with Joes way of expertly answering all of my questions. The vehicle fits my needs, and I will be purchasing very soon. Thank you Joe. It was a pleasure to meet you.

Joe Maz was awesome in helping us get a great deal on our trade. I love my new Niro! We will definitely be coming back to Romeo Kia for future cars!

Thank you Bill for a pleasant experience, this is my 2nd purchase from Romeo Kia in Kingston I highly recommend them.In the past buying a car was stressful and I dislike the whole sales game. There is none of that at Romeo, straight shooters and they listen to what you want.Thanks Cora Smaldone

Honestly, this is one of the best places Ive ever dealt with regarding my car. The service is always prompt, the employees are friendly, and they go over everything with you if needed. If youre looking for a new car or have a KIA and need to get service, go here. I will never go anywhere else

Got a great brand new Kia Soul+ from this place at a great price! Cesar my sales guy and the manager were fair, honest & stayed late on a Saturday night after closing to get the car ready the same day. Plus they were able to beat my banks financing by 2% points. Love the car!

Great experience. I showed up an hour early, yet they took me in quickly and were completed before the time my original appointment was scheduled. There were no issues honoring my coupon as well.

My wife and I were looking to trade in our 10 year old car and lease a new KIA Optima. Romeo KIA made the experience extremely easy, quick, and not stressful at all. We are in the middle of purchasing a home(which is stressful enough) and Romeo KIA kept leasing a car the easiest job weve ever experienced. Dominick and Paul were very friendly and knowledgeable about their cars. Lucia was so friendly and comfortable to work with.We will definitely go back to Romeo KIA to buy or lease our next car!We LOVE LOVE LOVE our KIA Optima!Thank you!

Im on my second lease from Romeo Kia and have found them to be exceptional to deal with. They have a very relaxed and friendly atmosphere that you dont normally see at car dealerships and they really have the customers best interests in mind. I strongly recommend them to anyone in the market for a new or used car.

Let me start by saying the service department has the most incompetent staff and has “provided” the worst customer service experience I’ve ever had in my whole life. I brought my car in over 3 months ago for a clicking and ticking noise coming from the instrument panel and it is STILL not resolved. When I brought it in the technician diagnosed it as an ac actuator problem. For that part to come in it took forever and I would have to call continuously to see if the part had come in. The service department would ring and ring and ring and I would be forced to leave a message and my call would never get returned. The receptionist had even hung up on me one time when I told her I needed to speak to the manager. The parts supervisor told me my car part had come in a couple days ago and when I asked them why I never got a call they claimed they tried to call me. I demanded them to give me the time and date because that was not true and they said “it doesn’t matter, when do you want to come in?” The technician replaced that part and the second I got my car home it was making the same noise. About two days later my Bluetooth had stopped working in my car and the date and time wouldn’t show up on my car display. At that point the service manager gave me his personal number so we would be able to speak directly since there had been so many issues. However he would take a day or two to get back to me I dealt with it. I brought my car back in again to have them find the source of the noise. My car stayed with them for two days and they claimed my car was not making the noise and they couldn’t diagnose it therefore. My car makes that noise every single day and continuously! I needed my car back so I took it back. At this point I’m completely fed up and have given up. I tried to reach out to the service manager and when I made my last appointment we agreed on one time(10am), a half hour later I get a confirmation call saying my appointment was at 8am opposed to the time we had booked. That was the second time my appointment was booked incorrectly, they can not even do that right. The ONLY time in this whole process anyone has tried to make this right was someone in sales who agreed to fix this with my car is if I bought another car from them. All they care about is your money and making a sale! I will deter all my family and friends from this place and will never buy a car from them again. Absolute disgrace!

The sales staff was friendly and knowledgeable. The dealership offered me a very competitive price. I did a fair amount of research and was in contact with numerous dealers. They truly earned my business!

Exactly the car and the price I was looking for. Eddie and Randy worked to get me the exact vehicle I was looking for at the exact price I needed. They both listened to what I wanted and more importantly what I needed and worked together to get it for me. I would highly recommend this team to anyone looking for a vehicle new or used.

Romeo kia of Kingston New York is a outstanding dealership that gives you a great price. They will work with you regarding a trade into a new vehicle. I recently traded in a two-year-old Sportage on a lease to a brand new Sportage with the features that I wanted. They worked with me giving me a great deal on a new car while almost zeroing out my two-year-old lease during a recent lease return event. Any other dealer I would be upside down about 5k to finish paying off the three-year lease. I not only received a great price but a great upgraded car.

We walked into this Kia dealership to casually browse their selection of cars (because someone we know recently got a Kia which they loved). We were not expecting to buy a Kia. I loved our Subaru and was fully expecting to replace it with another Subaru. But, we fell in love with the new Kia Seranto! Bill, from the Romeo Dealership, was especially helpful and courteous. A true professional. He made everything easy and even fun. If youre on the market for a new car, I recommend that you go and see Bill at Romeo Kia, before making a decision.

The the customer service that I received from Bill martini and the rest of the staff at Romeo Kia was fantastic no pressure sales I came to look at a different Kia and this one was in amazing shape and I got such a great deal and was treated with a lot of kindness and care really appreciate the staff at Romeo Kia

Heard the Finance manager say you would of punched this guy in the face because my husband wanted a better deal... after he talked about shaving his dogs rectum in front of the entire sales floor... real mature. Dont waste your time coming here.

Joe Mazz is THE best. He did exactly what he said he would do. He got me into the car I wanted, and in the payment bracket I could afford. The entire process was a little long, but I wasn’t being taken on a rollercoaster ride that I wasn’t in control of. I was comfortable with the entire process with joe, he gladly answered ever odd end question I had with a smile. When he showed me the Kia I purchased, he showed me every spec about that car from bumper to bumper! No other dealer I’ve went to did that! Thank you Joe for making this experience a memorable one, from buying my first and probably not last Kia, to learning about a weather rock 😂. It was great working with everyone at Kingston Romeo Kia. Thank you!

I originally had a 5 star rating due to the great sales staff experience which is still true today. I purchased a used truck and has almost been a year, truck parts get worn and break, and I understand that. What I dont understand is why it is taking the service department 3+ times to fix the same issue? 4 times to fix a rear differential seal and going to be a 3rd try at fixing a drive train pulley. Only reason I go back is because I have a warranty on the truck or Id take it somewhere else. So as far as the sales department, great service from Joe, but the service department gets the 1 star.