Where not nice when I spoke to them on the phone. Brought the piece in for a estimate as I need it to match the original door. The young man and the owner were not friendly in the least and I would say down right rude and hostile. Both of them combined spoke no more than 5 words to my mother and I. The price seemed decent but I will never come to them for anything since they already have a bad attitude attached.Never have I experienced such horrid customer service ESPECIALLY with the owner being present.

Terrible work, terrible price, terrible people.......go anywhere else. Overcharged for lousy work.

Spoke to Nicole on the phone. Best customer service Ive had in a while! They didnt have the product I needed but she was extremely helpful and informative about the product, and even recommended another local shop that might be able to help me. Thanks!

Noce guy runs the place very helpful.

I used Kingston Glassworks to do some work on my office in Woodstock a few years ago. I also had them out to look at a large project last year. When I called yesterday to engage them on the project the owner was rude and unpleasant, and said hes have to pass on the project. He said something has happened and he needed to get the business back on its feet. I was really taken aback by his attitude and surprised that if the business was in trouble hed pass on work. I own a local real estate company and refer a lot of local businesses to our customers. Ive sent Kingston Glassworks tons of work. I will no longer refer Kingston Glassworks to anyone.

Never been there.

Excellent service!

Everything was great!

Amazing work

Great