This was literally one of the worst customer service experiences I have EVER had. I would give zero stars if I could.They told me it would take one month for my materials to arrive. After waiting a month and half, I called them only to be told that it would be an additional two and a half months. When I said I wouldnt have ordered knowing it would take that long, they basically shrugged.After waiting four months for my shower materials, no one called me to tell me that they had arrived. They then tried to deliver the supplies on the wrong day when I was out of town. I had to screenshot them a voicemail FROM THEM to prove that I had requested delivery for Thursday.Worst of all, we had ordered the particular materials because we needed an off-center drain on the shower pan. Yet the drain was centered. When I spoke to the manager, he tried to say that my contractor had signed off on the order (even though he hadnt checked to see how the order was placed yet). Then, he basically said I had no recourse even though the shower installation ended up requiring the drain being moved and hence was more expensive. When I got a little heated, he then hung up on me. I am following up to see if I can file a complaint with the BBB about being offered no recourse for not getting what I ordered.

Extremely knowledgeable, very professional, courteous, and friendly. Theyve had everything Ive asked for in the way of plumbing supplies, so I see no need to ever go anywhere else.

So expensive

After buying 12 boilers through Security Supply for our business several years ago the contractor who installed them is unable to get parts promptly through Security for repairs or replacement as they dont have them in stock. This is affecting tenants at an apartment complex leaving them without heat & hot water and is unacceptable. We are going elsewhere from now on.

Worst customer service ever, prices are outrageous compared to other local Supply Houses. I’m a tradesman and I will never shop here again.

The guys here are really knowledgeable. I found that I could ask how to fix my furnace and the gave really useful tips. Plus they were right about what to look for and the parts I needed. The prices are really competitive as well.

Very helpful! Reasonable prices. A pleasure doing business.

Very knowledgeable staff I had everything I needed on hand and they were able to answer any questions that I had

They have what you need,very helpful

Helpful, friendly staff