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The Armories
564 E Osceola Pkwy, Kissimmee, FL 34744, United States
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The Armories
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Jo
Review №1

Always a pleasure doing business here very professional and knowledgeable on firearms and laws. Matt always going the extra mile for great customer service.

or
Review №2

I purchased my first Firearm yesterday and I had so many questions. Gage Mcdermott was so nice. He answered every question without hesitation. Was very knowledgeable and very professional. I recommend this shop to everyone. The best experience in my first purchase. White Glove customer service. Thank you Gage and thank you the armories for hiring nice staff.

Mi
Review №3

A paradise for who love guns. The best gun store I ever visited. The crew is too nice. Ask for Jon. He helped me really nice this morning with a nice buy I did. For sure they will start to see me there frequently.Thanks Guys

Ja
Review №4

The Armories in Kissimmee is the go to place for your needs, whether its to buy a new weapon, ammo, or accessories. The staff is great; knowledgeable, courteous, and professional and will most likely answer any question you can throw at them. Kudos to the manager, very honest and straight forward guy and I would personally like to thank him for the services he provided. Excellent place and will keep my business there!

Ch
Review №5

Been to this location twice and always receive the best customer service. They take the time to explain everything and never feel rushed. This place will continue to receive my patronage as long as I live in Florida.

C
Review №6

The folks at The Armories on Osceola Parkway are phenomenal. Great customer service and friendly. Gage, our sales associate, was excellent. Very attentive and knowledgeable. If you’re looking for a Gun store with a variety of products and great service at fair prices then The Armory is where it’s at.

Ed
Review №7

Awesome gun store for sure! Went in to buy ammo and wasnt expecting to buy a gun today but as I went inside and saw the huge arsenal of weapons they had, I knew I was walking way with something today. Andrew was great, as soon as he was done with another customer, he came asking if I needed anything, I had my eyes on a H&K P30 for a while now and they had one on display. I told him I was really interested in that P30 and he handed it to me no problems. He answered any questions I had and even gave me other recommendations as I was a little indecisive on whether I wanted to spend that much on a pistol. Needless to say he made the buying experience easier and I walked away with a new P30, my first handgun. Great store and great employees, I will be sure to come again. 👍

Si
Review №8

Moving to Florida was a big eye opener with regards to the 2A world. The staff in the Kissimmee store are all great to work with. They provided me a great starting point for researching and tips with my firearms projects. The services and sales provided are great. The environment is always welcoming. This is my goto LGS and I recommend this shop.

Ay
Review №9

Greatest gun shop in all of Orlando. Mark and John were incredibly helpful individuals and are truly passionate about guns. They have my business for life.

Se
Review №10

The Armories staff was awesome in helping me install a muzzle device. We had some issues with my used part and they replaced it and got everything sorted out for me. I would highly recommend the Kissimmee location to anyone looking to buy parts, cans or get some gunsmithing done.

RG
Review №11

Overall outstanding staff with excellent knowledge and customer service. Online chat for Q&A is always spot on with exceptional attention to details. Gage and Steve have been solid individuals to work with. From the time you are greeted upon leaving the entire team makes you feel at home and has you wanting to come back. Each week it seems like the inventory is topped off with more items. The wide selection of products is a one stop shopping for anyone. They have gift cards for the loved ones who just arent sure what to get their family or friends.Very happy with each visit and hope to see them again real soon if nothing more than to just browse the awesome selection.Great job guys (and ladies) and dont forget their other locations too!

J
Review №12

Great purchasing experience and customer service across the board!Awesome selection, if Im ever in the area, Ill definitely visit.After searching 20+ local stores here in northern Utah, and then branching out nationwide, I finally found a shop with the exact model of Sig Sauer I was looking for. Purchasing and arranging shipping to my local FFL by phone was easy.My local FFL did not send The Armories their license for the transfer when requested on Tuesday, and I needed the firearm for a trip I was taking on Saturday, but after following up the the FFL and getting the license today (Thursday), The Armories shipping out the firearm overnight to UT for no extra charge! Shout out to Brian for great customer service, and helping me out!

St
Review №13

Hands down the best gun store in Central Florida! Great customer service!! Cool staff 😎 Love my new glock!!!

En
Review №14

Went in looking for ammo, and typically when I go to a gun store I’m expecting either no greeting or complete rudeness. These guys really shocked me at how friendly and passionate they are about their products and services! My new go to store for guns and ammo! Highly recommend them!!

Ar
Review №15

After shopping around for a particular revolver I decided to build a relationship and not just make a purchase. I could have saved a little money going some where else but between the customer service from Steve and Gage I was sold on good old fashion service! Kudos to the management team and owner for hiring and training people that care about people. I will do most of my shopping here from now on when it comes to firearms. Everyone there was friendly and despite it being busy maintained a great atmosphere. Thanks again all of you for treating folks with courtesy and respect.

ke
Review №16

I couldnt be happier when I walk in to this place, staff is friendly, knowledgeable, and selling things isnt their game. They really want you to make the right choice for you. I have recommended the Armories to all my gun loving friends. Thanks John for all your help and all the staff there.

Ke
Review №17

My go to ammo and gun store. A bunch of really helpful guys who will take the time to help you out with whatever you need. Great prices and are usually stocked up when other stores are bare. My guy Steve always comes in clutch when I need him 🤘.

Ke
Review №18

Matt and Steve run an amazing storefront along with the rest of the staff! They have a great selection of firearms and ammo on hand, consistently. Recently, I was running into an issue with my AR 15. It was malfunctioning at the range so I brought it in. The knowledge the staff posses when it comes to firearms is unrivaled, in my opinion. They knew the issue and the solution for the issue just by describing it to them. Because of this, I felt confident handing it over to them for work. The turnaround was extremely quick; just a few days I believe. The best part of my experience was the time they spent with me going over the issue and the exceptional customer service I got. I knew I was in good hands from the moment I brought up the issue. Needless to say, my rifle is operating flawlessly and probably even better than before. I’ve also purchased other items from them like handguns and a suppressor. They have gone above and beyond, every time. I know I can trust their recommendations. These guys are extremely experienced and qualified. Give them your business, you won’t regret it! Definitely consider The Armories over the competition.

Ga
Review №19

My go to place in Kissimmee for ammo and guns. Great employees.

La
Review №20

The sales staff is friendly and knowledgeable. The prices are right and the atmosphere is great! The Armories is the place to go for all your firearm needs.

An
Review №21

We went to the re-grand opening of the armories in Kissimmee today and it was great. Every employee that we encountered from talking on the phone to talking to them in the store was phenomenal. They werent bothered by the questions I asked and went out of their way to make me feel like I was family. And the event they held today was awesome. From the free bbq to the raffles they held to the free stuff they were giving away. It was a blast. Its too bad that I live an hour away otherwise I would be there every single weekend.

G
Review №22

I recommend the Armories to everyone. When I come here I feel like a valued customer and I am treated with respect. Ive been to local shops that ignore you when you walk in or speak down to you like youre wasting their time. The Armories welcomes you upon entrance. Never thought Id get that from a gun Shop!Im newer to owning firearms and because of their patience and willingness to explain things to me, Ive bought both a handgun and my first AR15 from the Armories. I had a small issue with my Ruger AR and the manager immediately replaced it for me by the next day.The selection is great and the employees will go out of their way to show you items on the sales floor. Best gun Shop Ive ever done business with.

Lu
Review №23

Huge thanks to The Armories for making my first firearm purchase a great experience. Staff are awesome. Well educated, and very helpful. Cant wait to go to the range.

J
Review №24

Lovely energetic staff....I love the spirit and atmosphere

Be
Review №25

Outstanding and knowledgeable customer service from all associates. Great selection.

Al
Review №26

I’ve been a customer here at the armories in Kissimmee various times; and John (as well as the rest of the staff) have been nothing but excellent when it comes to their knowledge, how well they take care of every person that walks into the store, every expert in the store greets people as they walk in. From start to finish; purchasing a firearm or just wanting more knowledge. This is the place to be!

Kh
Review №27

Gage and Steve we’re both incredibly helpful in assisting me over the phone and when I came in, no other store can compare in regards to pricing and customer service is unmatched. They were very thorough when going over any questions I had regarding my purchase and very insightful. 10/10 would shop here again !

Re
Review №28

I make sure to Go to this location at least weekly because of how helpful and knowledgeable staff are as well as a consistently well stocked showroom. Staff is also very accommodating and understanding.

Pe
Review №29

Great discounts, all my guns are from here but always pay attention to their website sometimes the discount from the website they wont have it in store.

Sh
Review №30

All the folks are very helpful and easy to deal with. Concealed carry course is excellent.

St
Review №31

Im a new customer. I really like the clean and organized store. Three staff members actually greeted me! Refreshing! They are very fast and Knowledgeable. Thanks. Youre my Go To store from now on!

Mi
Review №32

Love the employees kind and very knowledgeable. Going to buy a subcompact in a few weeks from them. Do i recommend them HEY YA I DO

Vl
Review №33

Incredibly knowledgeable and friendly staff. Gage was very helpful and kept me informed about our FFL transfer from Florida to TexasI would most definitely recommend for anyone that is in the market for a firearm and/or has inquiries about such

Mi
Review №34

I bought a suppressor(actually 3) from this shop. I also bought a mount separate at the same time as the suppressor. 6.5 months later the suppressor is in and approved. They told me they must of sold the mount on accident and they’d let me know what they were going to do. A month later I’m still waiting for the accessory. I am having to make multiple calls to the store to check on stuff and am promised calls back and they never call back. Even worse I sent 3 buddies there who accumulatively purchased 5 more suppressors! I just purchased 2 more suppressors and switched to a different dealer so at least they won’t get the money from these next ones. If you are in Kissimmee just drive right by this store and go to a diffferent, better gun shop.

sh
Review №35

This place has some of the most helpful and polite staff members and also are able to keep lots of products in stock during this crazy time to be alive and they keep their prices very reasonable. I highly recommend giving them your business.

Ki
Review №36

First time visitor at this store a week ago and bought a Smith & Wesson Shield Plus. They had ample of staffs and all of them were very courteous and professional. However, they had their price listed higher than the MSRP (Over this gun which I bought to the least). That was rarely seen to me. They did have the price lowered to $1 below the MSRP but only after my challenge (The price was still higher than all other stores I found listed on their websites right on the next day). I had called them for the price and they said that they wont give out their price over the phone.. that explained why.. . Besides, I was surprised to see no staffs wearing mask but all the customers did. I dont think Ill be back to shop for my guns at this store.

Gl
Review №37

Today I stopped buy to purchase a gun part after I spoke with the online customer service and this is how I was greeted. “do you have a gun in that bag”. I responded and said yes but it was incomplete and the gentleman at the counter said he would have to remove it from the bag and clear it. I said I would remove it and he can check it. He got more vocal saying He would have to remove it. All of the sudden another salesperson came over and got indignate towards me stating it was company policy that they remove and inspect it. All the tine he was getting in my fave I had most of the bag removed and put it on the counter for him to clear. It was very clear the salesperson did not have any experience with folding braces on ar pistols and was tugging furiously at the buffer extension and charging handle to open the bolt. I told him to close the stock before you can operate the charging handle. He did so letting the charging handle and bolt fly not once but twice. The bolt will not lock without an empty mag in the gun and I had told him it was incomplete. Then he went over to the far counter looking for a muzzle brake and blast deflector, that I had already inquired about along with a second person. While they searched another person came out of the back and they were too busy laughing to bother with me. I picked up my gun and left. When I got outside the only other customer exited behind me and made a point to tell me they went devcon 5 over the situation and I agreed. The person that got involved a made a jerk out of himself had a beard and was approx 5’-10 tall . I then drove to shooters world and met some customers who had a similar experience with the same rude man at the Kissimmee store. He sure made a great salesman for shooters world. I was ready to purchase the brake and cover at almost $200 and Kissimmee lost that sale. Just a final note I have purchased firearms from the winter garden location and was treated much better and nicely.

Ap
Review №38

I never even been here BUT anytime I have called, unlike other gun shops, they are VERY customer friendly and helpful. Steven was very patient any time I have called and informative with answering ALL of my thousands of questions and he even recommends places to go (outdoor range, other shops, types of guns to try, etc) if he doesnt have what you are looking for. I will end up coming to this location to purchase JUST BECAUSE of the customer service Ive received over the phone :)

Ch
Review №39

I took my concealed carry class here and have bought 3 guns. Pleasant experience every time. I love this place!

Be
Review №40

Went in there for the first time today. I had such a sweet young lady name Ariel give me such great customer service . She explained everything to me that I needed to know with great knowledge and even gave me her suggestion . I felt so welcomed when I came in. Can’t wait to start my classes . I’ll recommend to speak to Ariel . She has light ocean eyes and amazing hair .

Br
Review №41

If I would have the power to give this a 0 star I would the customer service is horrible. I called about three to four times to make sure they had my gun in stock they said yes when I was 10 minutes away. When I finally got there they told me that they never had the gun I was looking for in stock. All 3 to 4 times I spoke to a women there. When I finally arrived nobody asked me If I needed help I was there for about 7 minutes waiting for somebody and I finally had to stop one of the employees that was walking pass me. I would say avoid this store not just because of the customer service but trying to get a price on anything they would not tell you unless you come in which is ridiculous nobody should have to travel 5 or 20 or even a hundred miles to find out a price for something because they wont tell you over the phone.

Li
Review №42

Bebo is an excellent customer service agent! He helped me choose the right protection for my house that fit my needs. He provided me with great information and he made sure that I left the store with everything that I needed.

Fr
Review №43

Great customer service! Everyone there is always nice. They never price gouge like other shops . Prices are always fare. Highly recommended this place.

M
Review №44

Best gun store in Central Florida!! Even with guns and ammo hard to find during the pandemic they always have a great selection, great prices, and great customer service. The whole team is there to help with any questions whether you’re a seasoned firearms enthusiast or a first time GUN buyer they can help.

Ga
Review №45

Gage and steve are officially MY BOYS!! i had ordered my gun online. The shippings department leaves at 5pm. They went out of their way to make sure i took my gun home the same day it came doing stuff outside of their responsibility!!

Me
Review №46

The Armories is the only place in Orlando I will shop. Fantastic employees who greet you by name, know what you like and they have amazing deals. I can’t say enough good things about this place. Will definitely be back (again and again!)!

Ro
Review №47

I retired from over 30 years in law enforcement at the local and federal level (in several states) & this is one of the best firearms dealers Ive ever done business with. Besides being knowledgeable & courteous, they located a hard to find firearm I wanted to purchase. I had contacted dealers from Ocala to Orlando and The Armories were the only one willing to take my information and contact me if they were able to find the weapon. Only a week later they called with a new one in stock and at a fair price. Highly recommended.

Ro
Review №48

I went to the armory in Kissimmee looking For opticAnd this chance I had the pleasure to deal with dustin..he walk me through Why I should get what I get and why I don’t need other things.......in this store Everybody is super knowledge especially dustin..I am super happy with my purchase which I buy a red Dot ....thank dustin ....for take the time.....With me

St
Review №49

The Armories is hands down the best firearm source Ive encountered. The owners are extremely knowledgable and it trickles down to their entire staff. Im always amazed at their ability to track down scarce items in the current marketplace. Would recommend them to anyone looking to purchases a firearm or take their CCW class.

Ni
Review №50

Absoutley loved it. I am a female employees made me feel welcomed. Answered all my questions. Very knowledgeable about all their equipment. I am very Novice with guns. They even teach you and show how to disassemble, how to hold correctly, and make you feel comfortable using a gun. Give you do and dont. The shop does offer free cleaning on your guns. They do also offer complementary coffee in the shop. As well offer conceal weapon certifications and other classes. They are are fairly price. As i visit for my first time there was a lot of returning customers purchasing and satisfied. When it comes to customers services excellent, very clean store, store is organized, great price, free gun cleaning, free coffee,. Husband and i are satisfied with our purchase thank you very much.

Bu
Review №51

It would be nice if their website had their inventory and prices. At this time, I do not want to shop so ordered from Sports Academy near them and just picked up my shotgun and hand gun after the waiting period. I got a good deal and was in and out of the store in 10 minutes. Once this virus is over, I come by and check out what the store has but for now it would be nice to see an inventory online with prices.

Ch
Review №52

Throw away the five stars and replace them with five diamonds. The Armories-Kissimmee know how to take care of their customers and they know the definition of Customer Service. All of the gentlemen there know their subject matter and are great in communicating; from returning a phone call to answering the phones professionally. I’ve bought and sold guns here and just purchased my first AR-15 here. Highly recommend this place.

Em
Review №53

This place is very unprofessional the staff have no customer service and the manager for the store also has poor customer service especially when explaining the return policy. Matt Brett which is the store manager was the one who assisted us with our purchase and never explained that if we canceled we will be charged a 20% restocking fee and also we were not able to return the ammunition’s. If he explained that at the beginning of the purchase we would have never bought the ammunition until we got the armor. This is just unacceptable and unprofessional especially coming from a manager. I work for a retail company and I am also a manager as well and if my customers were not informed about something I use a one time courtesy. MATT BRETT the manger should not be running a store. He didn’t even acknowledged us and apologized for the inconvenience and just kept doing what he was doing. I am so livid by this experience and I wouldn’t recommend this place to anyone. POOR CUSTOMER SERVICE EVER

Ro
Review №54

I came early to see what new inventory they had if any. A week prior I purchased an expensive firearm. The same guy that processed my firearm for that purchase was the one that greeted me. I told him what I wanted to see and he felt kinda pushy sales wise from the very beginning. Not giving me the time to really enjoy what I was doing and go through the process of figuring out what I wanted. I looked at just 3 guns and he told me he had other people to help. Which I understand, but only about 10 minutes had gone by and I waited in line for a long time twice in the week to purchase the firearm I had purchased from them. Once to have the background check and the other to pick up the firearm. Then I come in today and he cant even spend 10 minutes with me, like I was wasting his time. I honestly felt kinda offended and just left.

Ch
Review №55

I purchased my first firearm here and I’ve already ordered another one. EVERYONE here is attentive, helpful and Professional. They take their time to answer all your questions and ensure your are well informed.They offer cleaning on all new firearms you purchase. I highly recommend coming here for your firearm needs. Ammo is cheap here as well.

ca
Review №56

On September 2 I walked in and I want to purchase a gun is my first gun and Matt good care of me he was awesome he walked me through the whole thing when I purchased my gun he set up the class he did everything he can to make it comfortable the experience was wonderful When I called to see if I was approved I came in to pick up my gun in a purchase another one with John he was also very nice I have no regrets coming here to purchase two amazing guns and now I’m taking the class with them

Bu
Review №57

Only used for an FFL pick up of an out of state firearms purchase. Ignored by every single employee. Felt like I was at a car dealer being pre judged as I entered. Vibe being given off was obnoxious and condescending.The closest and most convenient location to my residence, I am still a potential customer who may have purchased accessories or ammunition.Only person who bothered was young female cashier. She was friendly, polite, explained the transfer requirements. As Ive been a CCP holder for decades, there was no waiting period to consider, took home firearm immediately.Cost was less than expected. After completion of paperwork, firearm was handed over counter and the business was done with me.Not ONE employee acknowledged my presence as I entered and then browsed every inch of the store while waiting for my firearm; asked if I required assistance; offered to answer any questions on my new firearm. An utter loss of a potential sale and a very bad and lasting first and last impression.I would not spend my dollars in a business that does not respect me as a consumer.I wouldnt hesitate to use them again for an FFL transfer. Why go out of my way when theyre right down the street?

Le
Review №58

The staff is super helpful and knowledgeable. They have a good selection of AR platform riflles and semiauto handguns at very reasonable prices. I love this place.

Ch
Review №59

One of the better shops in Central Florida. Have had good days and bad days with these guys, based off my experience, but still good compared to most shops nonetheless.

Be
Review №60

Awesome service every time I go. Always willing to help you work within your budget when looking to make a purchase, and John, the concealed carry class instructor, is great! 100% Recommend!

Em
Review №61

Great people to do business with, knowledgeable and friendly. Sig master dealer, can order hard to find models.

Ka
Review №62

Love this place. Everyone knowledgeable and super helpful with any questions. Matt was amazing and has superb customer service. NEVER disappointed.

Da
Review №63

That was the nicest an most helpful place. The people were great. Matt was so helpful with all my question. Showing me how 2 clean my guns an i wouldnt take my business anywhere else thanks guys. An special thanks 2 matt 4 all the knowledge an help. Have a great day everyone hope 2 c u soon

C
Review №64

Highly recommended. Great guys, friendly and patient.

An
Review №65

Great place. Trava took care of me and made buying my first firearm very easy. I also noticed how well the other gun pros took care of their customers, they are very efficient and helpful.

Ro
Review №66

I’ve been a customer to this store for a few years now, everyone in this store is helpful and knowledgeable. But one person that stands out the most is Steve Miller, he always goes the extra mile . Last week I purchased two rifle scopes for my wife and I to install in our ar 15 . He not only gave us the best price, but he installed them on the spot even though the store was busy. Steve is a great asset to this store and that’s why we’ll always come here.

Bu
Review №67

Fantastic customer service provided by Matt. I believe he is the manager of the store, but he took time to help me get my 1911 today. Great salesmanship, not pushy or dismissive AT ALL, took all the time in the world to talk about what I want, very welcoming the second you walk in (Welcome to the Armories! From everyone). Wide variety of everything you may want, and if they dont have it in stock they will order it for you. Great customer service and great pricing gives you a customer for life.

Do
Review №68

Always ready to educate and help customers get the best weapon for their needs. Fantastic customer service, you feel like your joining a family and not just visiting a gun store. They know their weapons, this coming from a US Navy & British Army vet with 23 years experience.

Da
Review №69

The guys and girls here really care about their customers..They do get busy and try there best to help everyone.

Ra
Review №70

AWESOME!! Staff very friendly and knowledgeable. Great place to shop for your gun and ammo needs...from 1st time gun owners to experienced enthusiasts.

Ra
Review №71

Update 10/15: Matt is the guy to go! Took care of my rifle as promised. And I was so pleased with the service that ended up buying a revolver. Price was unbeatable. Thanks Matt.Update - 9/24: Spoke with Matt over the phone and he made it right. Your barely see that behavior from merchants anymore. Looking forward to meet him in person on Saturday.When buying accessories for your gun there, make sure they have everything needed for installation. I bought a muzzle break from them for my AR-10 and after 3 weeks on their shop, they couldnt install it. And when I got back my rifle, the flash hider wasnt installed. Wouldnt buy anything from them ever.

Ch
Review №72

The gentlemen at this facility give excellent customer service. They welcome you and give great advice about their products. Steve also helped me a few times and helped me pick out a few items. If you are looking for a gun store with great service look no further. Trust me on this one I rarely leave comments.

EC
Review №73

I really enjoy to visit this place, great costumer service and inventory

St
Review №74

Best gun shop around. Very friendly and knowledgeable staff. They took all the time I needed to answer questions and let me inspect a lot of different items in the shop. Highly recommend and earned my business for sure. Matt was amazing! Thank you!

Ro
Review №75

Stopped by 2 weeks ago. Have no idea what warrants the high ratings. Things were promising when I saw they offered free coffee for patrons but it was cooked down & cold. I spent 20 minutes walking around the store (tough given how small it is). ***Not one*** employee said hello to me, asked if I needed help, etc. the entire time I was there - and believe me there were far more employees there than customers. Disappointing is all I can say.

bu
Review №76

This is hands down the best gun store I have been deal with and let me said that I have visit gun stores all the way from Orlando to Miami.There are many good gun stores and there are others not that good. This one win specially because of the customer services.The most important thing to me on any store is a good customer services. The person who assit me with my purchased was Ariel. She is excellent. She was tremendously patient, knowledgeable and professional and not rushing at all. That is what make the transaction very easy.Also the other staff in the store also were friendly and professionals which created a very comfortable atmosphere.That is what it make me come back.Thank you ArielUpdate,, glad to say once again only good things about this gun store.Last week I visit the place again looking to see if they can help me to adjust a front sight since they have better tools than me. Once again the person who assit me was Ariel, she talk with who I believe was the manager or owner, not sure but great person also. Sorry didt catch the name. He immediately assit me. Fixing the problem in probably less than 20min he even clean it. I really appreciate the service and this is the way I have to say once again Thank you.

Gr
Review №77

The Armories has been my go-to shop ever since I moved to central Florida from Texas. From my first AR build to my most recent visit on Wednesday to pick up an FN, everyone Ive interacted with has provided first class service every step of the way. I look forward to every visit to the shop, and you should too. With the best/friendliest service and best prices in central Florida, whats not to love? Do yourself a favor and stop on by.

ed
Review №78

I have done several transactions with various shops and the Armories is thus far the best experience I’ve had. From the friendly and genuine welcome greetings to the extensive knowledge of the staff (looking at you Steve) the Armories is the place to go specially if your a first time buyer. Which by the way if you buy a firearm here they’ll offer you free lifetime cleaning. Can’t beat that!

Re
Review №79

Having recently taken a CCW class and being told there was a general shortage nationwide on handguns, I wasn’t expecting much from The Armories.Boy, was I in for a pleasant surprise!I walked in and was immediately greeted by Ariel. I explained what I was looking for, and not only did she have one of the guns I was considering — she had FOUR! In stock. Just like that.Well, I explained that I didn’t want to purchase one without firing it first and she quickly replied “By all means! I recommend....” and gave us the name of a range we’d already planned on visiting.Fast forward to later that same day. My time at the range helped me decide which gun I wanted, but now my husband was getting the fever too (not hard to do since he’s retired Army). We headed back to The Armories and found a much busier store. Ariel was busy, but our wait to be helped was short and then Bebo waved us over.Okay — at this point, someone upstairs (God? Angels? Lucky spirits? All three?) was reeeeeally looking out for us because after getting me sorted super fast with my gun, by husband asked Bebo “What parts to you have in stock to make an AR-15?” Bobo’s eyes lit up like a kid’s on Christmas morning — it just so happened they received a big shipment after our morning visit to them — and with that my husband was off to the races!Bebo spent at least the next half hour stepping my husband through options, many of which he recommended based on his own personal weapons assembly experience. Other guys would listen in on the convo and chip in with their two cents. It was really fun and a fantastic experience.If the salespeople weren’t amazing enough, here’s another reason to feel good about shopping there — they don’t work on commission, so you can rest assured you’re not being recommended something just so they can make a quick buck or they have extra product on hand. No...we felt super good about our experience there and look forward to returning to pick up our goodies after the background check!Thanks to the ownership and management of The Armories for having an amazing team in Kissimmee!(***I will be copy and pasting this same review onto Yelp***)

An
Review №80

Lifetime free cleaning!!!! Due to Covid, it was hard to stand outside and wait for so long but it was worth it and understood. Happy with my purchase.

St
Review №81

What an amazing shop! I’ve never had an issue here, the staff is friendly and setting is extremely nice. Everyone here seems to be enjoying themselves as much as I am when I am the shopping or just admiring all that they have to offer. They have a great selection of new and used firearms and can quickly get any special order firearm into the store if you they dont have it in stock. Matt and his staff have gone above and beyond to ensure every firearm purchase I make the is the best experience it can be. I am forever a customer of the Armories! Thank you Matt for your knowledgeable and professional support as well as excellent customer service.

Jo
Review №82

I have purchased 3 firearms from these guys and they were all very helpful and well knowledge on their firearms. I would definitely go back and highly suggest them to my friends and family!

Ma
Review №83

My husband and I went here to buy our first handgun because many of our friends recommended this location. Matt helped us he was very kind and knowledgeable of their products. He was very patient with our many questions. I wasnt aware that they had concealed weapons license class, which he informed me that they offered womens classes every other Wednesday and if we wanted to take it together as a couple we could attend a class on Saturday. He selected 3 guns that would fit mine and my husbands hand well and gave us details about each gun. We purchased the Smith and Wesson 9mm and we were very satisfied with our purchase and service received. Thank you again Matt for all of your help.

Ed
Review №84

Best place in Central Florida to purchase a firearm, have been countless times to either buy a firearm or accessories and each time the service is just as good if not better than before. Can’t wait to see y’all again and do some more business.

Li
Review №85

Great place. Friendly staff.

Va
Review №86

The staff was AMAZING! I want to personally thank Tura for helping us through everything and answering all of our questions which were a lot!! This location is great and very helpful.

Je
Review №87

I’ve been shopping with the Armories since 2011. You will not find a more qualified, knowledgeable and personable sales team ANYWHERE in Central Florida. Combine their team with great product availability and you have an unmatched shopping experience. Thank you guys!!

An
Review №88

I honestly loved this place before. It was the only shop i would shop. The old manager was luis i think, he was great he took the time to learn peoples names, and would personally great you. After i stopped seeing him, it completely changed. I brought in a ruger gp100, to take advantage of the free cleaning. They explained they put it in some sort of cleaning chamber, when i got it back they hadnt put a drop of oil on it. It was so dry, the hammer or trigger wouldnt even move. After this i avoided them out of frustration for awhile. Recently i went back in and it was just a collection of the most miserable people i have ever seen gathered in one place. They had what i wanted but i didnt want to give them my money. I always preferred to support them, but after this last trip, i think for now on, i will just order what i want offline, for a cheaper price and just worry about paying the transfer fees. Its honestly a disappointment.

Ca
Review №89

The level of information I have received at the Armories is always great. Pricing most of the time is good. When they have a Sale, pricing is phenomenal!Really good time of professionals! Has become my go to gun shop.Added benefit is complimentary gun cleaning on guns purchased there.

An
Review №90

The only gun shop I go to that gives customers all the knowledge they need! Signed my wife up for their all girls ccw class, & can’t wait for her to be able to defend herself if I am not around! Highly recommend!

D0
Review №91

All you need in a firearm store, great service and selection!

Ja
Review №92

Just bought my first gun here, joe was great! He helped me cerakote my gun and saved me $50. All around great atmosphere with great prices.

Lo
Review №93

Bebo and staff are amazing.Great place to do business with.

jo
Review №94

Fantastic place and even better people! Thank you for helping my wife and me get what we need! Keep up the good work!

JC
Review №95

If you are looking for Best Customer Service and Great Prices THIS is the Place to GO!!! I went there looking for a conceal carry gun and their service was awesome. They show me lot of different options, they treat me like a friend . They gave me some goodies for my purchase, like a small flashlight, hat, knife and also Invited me to join a BBQ they had going on. First time I get that kind of attention on a Gun shop. You guys earned another loyal customer here. Thank you!!!

Al
Review №96

These guys were great. Matt was very helpful. He knows how to take care of a customer. Thanks you guys for a great experience.

Ma
Review №97

What great shop with a friendly and knowledgeable staff. They’re soon to be expanding by taking over the unit next to them. Oh yea, they offer great prices as well. You can’t seem to go wrong by shopping at The Armories.

Li
Review №98

Being deaf & mute, I thought communication would be a problem... boy, was I wrong! The sales man stayed with me and my significant other as we asked questions about guns. We both used pen & paper to facilitate communication and he was really cool about it. We both left the store with a brand new revolver and two happy customers. Were definitely coming back - to get ourselves a second gun. Their customer service is TOP-NOTCH. They didnt seem lazy or showed bad attitude as in Oh gosh, I hope no one is staring while dealing with deaf-mute customers.Very happy with The Armories... we hope to see the same sales man again.

Ga
Review №99

Bought my first gun here! Great staff very informative and knowledgeable keep it up guys. God bless 🙏🏼

Da
Review №100

Went in to have an assessment on a front sight replaced on a 1911 model 80 officers. They held my slide for 2 weeks. I called to check after 1 week. No response. Went to collect my slide and the gunsmith tried to tell me that there was only ONE manufacturer that makes staked in sights (for the most customized handgun on the planet) and thats why no response. The were working hard to come up with a solution. Shame,it is a nice shop,but they will get none of my business.

Information
77 Photos
100 Comments
4.6 Rating
  • Address:564 E Osceola Pkwy, Kissimmee, FL 34744, United States
  • Site:http://thearmories.com/
  • Phone:+1 407-201-6133
Categories
  • Ammunition supplier
  • Gun shop
  • Firearms academy
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–6PM
  • Friday:10AM–5PM
  • Saturday:Closed
  • Sunday:10AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Credit cards:Yes
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