Everyone we have encountered at Kissimmee Motor Sports has been nothing but helpful, kind & professional! We bought a Slingshot from another company and a service plan through them. I tried to cancel with the other company to do business with KMS but unfortunately we signed a contract & it’s a no go. We did have KMS install our LED lights & look into a weird noise in the belt. I can’t say enough good things about the service guys! Shout out to Juan & Elio for going out of their way for us to make sure our Slingshot looked amazing!I would highly recommend them!!!! Thank you to everyone who helped us & I look forward to doing business in the future!
I think it probably is a good store. They had a few slingshots that I wanted to inquire about and I wanted to know if they had any jet skis however we walked around outside and inside and we were never even acknowledged. Which shows that the customer service is lacking.
If I had anything to say bad it is this.They need to smudge their building. The energy is just not right. I felt it when I walked in, and it slowly started bringing me down the longer I stayed.Other than that, the people are niceI had a good experience.
Everyone there was very pleasant and professional. I knew what I wanted and they did not try and force anything else on me! They were very informative and knowledgeable. They also gave me a great deal on my accessories and followed up with a call to see how my riding was going! Going back when I’m ready to purchase my CanAm! 🤷♀️😘
Jamie is my guy! I got a z650 back in November. Ive rode the wheels off of it. Great commuter vehicle. When Im ready for upgrade or just another toy, Ill be back. Service department were friendly and answered all my questions, did my break in service quick.
The people here are top notch as are the products. You can’t beat Kawasaki and Rafael was an absolute professional to work with. I live two hours away from this business and found that they really have the best service— and ability to get you what you want. Not pushy. Helpful. Five Star Service. Thank you —Kissimmee Motor Sports!!!!!! Very happy customer.
Great customer service. Good pricesI highly recommend this dealership!
Edward was our Saleperson for the purchase of our 2008 Harley Davidson Heritage Softail. Edward gave us great service and a great price. The Motorcycle was delivered to our house within 48 Hours. Thank you, EdwardDebbie Ozgol
Bought a Vulcan S ABS and a helmet from Ivan. Financing was very competitive and the price was the absolute best I could find after hours and hours of research. I felt like the staff was professional and knowledgeable. Most importantly, I felt like they were trustworthy and genuine. Hands down, best buying experience Ive had! (This is my 3rd bike).
1st time purchase of a motorcycle from a dealer most were 2nd hand. Rafy my salesman and the other staff there made me feel welcome and were friendly and informative. Would purchase again from them no regrets.
This place is awesome and I know for girls that love speed this is the place to go..
Just purchased a used kx450 about 2 weeks ago. Sale rep and everyone was amazing only issues I had was When we rode the bike for the first time noticed clutch was slipping and they were already closed so couldn’t until Tuesday when they opened. Spoke to mike and a service person and they were trying to give me a quote which I won’t pay since I just purchased the bike that Saturday. Was told I’ll get a call back and never received it.
Friendly and helpful staff. Nice inventory.
Took my 2007 Yamaha vstar up for clutch cable replace and oil change. Spoke with Trisha over the phone, who was very polite and professional, the service I got was outstanding, they did a fantastic job, they also cleaned my bike to where I thought, is this my bike(immaculate). The service team in all was awesome and for what its worth, I highly recommend them.Thanks KMSKeep your head up and the rubber down
Great place staff was super friendly and helpful. Rafael answered all my questions with a smile on his face the whole time. Carlos was super helpful as well. The rest of the staff was very patient and they all seemed to behave like family.Lastly the place was super clean. I highly recommend this place if your looking for knowledgeable staff that won’t haggle you! There are other motorcycle shops closer to me but they were not as attentive and didn’t seem to care.Thanks guys you have a customer for life! Even for the small things I will travel to this place first.
Great experience! Called on parts, spoke with Bradley (professional & knowledgeable) - had parts in stock, such a plus! Truly enjoyed our visit, ALL staff are extremely pleasant and enjoy their jobs (another bonus, great job management). Ended up supporting another great local company as we grabbed awesome stocked items! From our company to yours, Fat Bottom Trikes says GREAT JOB!
Rafy is a great salesman. One of the best I have worked with. We was down from Indiana and he took care of me. No pressure and sold me what I wanted. Thanks for all your help rafy!!
These guys have a Grade A service department!I have had 2 of my family’s MX bikes maintained here and they have always done more than an exceptional job for us. Big shout out to your entire Service, parts, and cashier staff.Always smiles when I’m here and I am always treated like family. Thanks again for everything.- Eric
Everyone here is very friendly! Shout out to Ivan for getting me the best deal, he was very friendly, polite, and easy going! Keep up the good work, will definitely be back in here to see you!
We came to buy a bike for my grandson and he needed an upgrade and when we contacted Rafy Gomez he welcomed us back with open arms and got it taken care of! Two thumbs up for service and quality! Thanks Ray Gomez and Kissimmee Motorsports!
As usual I received outstanding service. Dropped my Polaris highlifter off for some maintenance and a few minor problems. Been doing business with these folks since August 2017. Very professional and courteous.
Had what we needed at a good price
So impressed with all the staff at Kissimmee Motorsports. Rafy was great to work with and was always willing to go the extra mile to make sure everything was good. Highly recommend him! Carlos was awesome as well. Very down personable and willing to help in anyway possible. Mario and his staff made me feel comfortable the entire time. If you need a bike, this is the place to go!
The best Kawasaki and Polaris dealer in all Florida!! Great staff amazing Service Department really looking for help the customer 👍 like a family place!
If you come, I highly recommend a guy named Ralfy, great person and great service
Rafy was the man to go to, very happy we got to deal with him, he was very kind and very professional, don’t think my purchases could of been any easier!
I spoke to somone named Mike he told me that they give free repair estimates. i had some questions for the service department and spoken to the service manager the next day he answered my question then I told him mike from sales told me you offer free repair estimates not only did he tell me no they dont but they charge $300 i told him why would I pay for repair estimate when everyone else offers free estimates Honda, BMW and Harley Davidson i asked to speak to the general manager. The general manager called me back and his name is norm he told me they charge $300 for repair estimates i told him you are taking advantage of people during a national pandemic which is illegal then norm asked me what do you do for a living and I told him what does that have to do with you wanting to charge me $300 for a repair estimate then norm cussed me out for no reason. I called and asked to speak to the owner and the lady that answered told me he is out of the office till Monday i told her you need to call him and have him call me back asap its regarding the inappropriate behavior of the general manager norm she told me no I wont give him a call if the owner wants to speak to you he will give you a call next week. My recommendation is to not do bussiness with this place who do you know or ever heard of ever charges for a repair estimate the answer is no one thats a red flag. If I can give them 0 stars I would. There are lots of reviews here with 5 stars with no comments thats another red flag.My reply i suggested you fire mike because he told me that your company offers free repair estimate. Here we go again not telling the truth and being dishonest i did not use profanity you did. Happy customers that give you 5 star reviews with no comments that suspicious at best. successful you are not look at how many bad reviews you got and look at your reply to the issues they have with this bussiness. Instead of apologizing for your behavior you double down on being rude and disrespectful after I talked to you I found out that somone I know stop by your company few weeks ago and they were charged over $300 for a repair estimate oh wait but I thought you only charge $129 for a repair estimate I just caught you in another lie. Learn to be honest and upfront with people stop disrespecting people that are pillars of the community and focus on training your staff both in the sales and service department not to lie to people just so you can get them in the door. Please get it togther fast the people employed by your company are counting on you.My opinion dont waste your time dealing with this company they are gonna yell, scream at you and disrespect you for just asking questions. Dont be mad at me for calling you out instead improve your process and improve your employees attitudes and may be you will Stay in busdiness because of my review 2 people I know that were over charged for an estimate got a refund for everything they paid over $129 fee not by your bussinesd but by thiet credit card companies than you for falling for every trap I set for you lol.
First time coming into Kissimmee Motorsports and loved it here! Very knowledgeable staff and had the exact bike I came for! Rafy(salesman) and Carlos(finance mgr) were AWESOME!! Got us in and out and we will definitely return when its time to make another purchase!!Thanks to the staff and team over at Kissimmee Motorsports!!
I had a great experience starting with my first phone call.Ralphie Was great. He wasn’t pushy, he knew a lot about the machines he was selling.The finance team and Mario were able to get me squared away with what worked for me.I recommend Kissimmee Motorsports to anyone getting into power sports. Even if it’s a little bit of a drive, it was worth it to me.
Kissimmee motorsports is a great place to shop at!!! With all the accessories and vehicles there is no doubt you will be satisfied with your visit. The staff is great too... I recently purchased a bike and a few accessories at this dealership with the help of Paul Maldonado & Lyle they are both great sales man and service providers. Paul Knew everything I needed to know about the bike and made me feel welcomed. Not once did I ever feel like I was being scammed or such. The atmosphere felt great and if you have questions about anything, everyone one there knows something about motorcycles or they ride one. So that outcast feeling is out the window. With their stores positive vibes and great employees you will be sure to get what you need in no time. Thanks Paul & Lyle
Very friendly guy named Rafael and great services.
I usually never leave a bad review anywhere, although the last time I came here I had a great experience this time wasn’t it. First impression is everything ! I stopped by today interested into getting on another bike and pick up a new helmet the senior Hispanic salesman that sits in the front was quick to send me to another dealer while I kept asking specific questions about bike availability he would just reply “no” without even looking at me we couldn’t even get a proper greeting felt very stereotyped and uncomfortable I even asked if I can go inside cause he made it seem like he didn’t even want us to come inside... but thankyou to the female and gentlemen in the back that made our experience a bit better by the helmet area even offered discounts, but I lost all interest in purchasing anything from there.I don’t think I will be coming back
Third time buying a bike from here. Always enjoyed a nice welcoming feeling walking through the door. Recently just bought a new motorcycle, Paul was great along with Robert going over the electronics with me. Never once did I feel like was being pressured by anybody. Mike and Carlos also gave the real numbers and not just estimates. Would recommend anyone to them.
**READ THIS**Its been awhile since my last review, because I dont often find many companies worth writing about. After doing a lot of homework, and going from dealership to dealership I found the best price at Kissimmee Motorsports. I bought a 2019 Ninja 400 ABS for $1000 cheaper than anywhere else in the state. I thought it was a trick at first... but I come to find out they really just give you the straight up price out the door if you ask for it. No BS, just the facts.When I arrived, the process was about as fast/clean as it gets. Everything was ready for me, the staff was amazing, etc. The building itself is great. Plenty to look at while your at the store.I also must give a recommendation for Robert. The guy is great to work with, super friendly, no pressure, etc, etc. I drove all the way from Daytona just to shop here, and it was worth the trip. I will be using Kissimmee Motorsports in the future!
Paul Maldonado was amazing. Didnt push anything, was very easy going and made the experience overall pleasurable. Came in for a 2017 R6 and thats what I got. Went smoother than expected. Thanks Paul!
Just bought a bike from here. The salesman Robert was great to me, and I can tell everyone there were good people. They even cut me a little discount on my bike.
Rafy made my purchase a true pleasure. Im in sales and have high expectations when Im the customer. Rafy exemplifies what a professional salesperson should be. He promptly replied to my internet inquiry, and provided answers to all of my questions. He was easy to reach by phone and email during the several days between my initial inquiry and the date of sale. During the sale he made me feel like a valued guest. He even personally washed and detailed my new Mule. And of course, I received a follow-up email and phone call after the sale. KMS would do well to have Rafy teach ALL employees how to be a true professional. Your employees are the face of your business....Rafy made my experience with KMS very positive! (I drove 2.5 hours each way to deal with Rafy because closer dealers failed to serve.)
Amazing place to come buy a bike! Jaime thank you for making my dreams come true brother! Thanks to you Im riding a beautiful ZX6-R. Anyone looking to own a Kawasaki should come here first before going anywhere else. Trust me they will get you on the bike of your dreams.
If you are looking to buy an ATV or side by side, ask for Paul Maldonado. He made the process of purchasing ours very easy. He was super friendly and even took care of our two year old son while we went through the buying process! Thank you Paul!!! 👏🏼👏🏼
Rafy Gomez was awesome service and very informative definitely my go to guy for future purchases
Amazing deals! I just bought a kawasaki Ninja 400 and they even delivered it for free! This is an amazing place for beginner (like me) and advanced riders! Will come back soon.
Bought a KX450F from here. All the staff seemed pretty chill. The guy who helped me was Jaime. Awesome guy, quick and painless process. Definitely recommend this place. Thanks again.
Ive bought 2 motorcycles from here. Good service.
Had a pleasant visit. We look around about an hour. We looked everything over and ask a lot of questions. My Bride and I thought it best to search all avenues and ponder on all the facts. We decided to weigh all facts before making our final decision. The Shop was clean and salespeople were pleasant. Not pushy.
My buying experience was stress-free. I enjoyed the fact I did not have to go back and forth haggling prices. The final sale price was already the lowest within a 250-mile radius. They even filled my gas tank on a used purchase which you dont see that too much anymore.I would definitely buy from them again. Thank you, Robert Gregg and the staff at Kissimmee Motorsports!
So here was my experience with Kissimmee Motorsports I order 2 tires for my motorcycle on the phone well the guy told me that it was going to cost me $130 to have them installed because I bought the tires from them when I got there they tried to charge me $201 to install my tires after me wanting my money back for the tires I have purchased then the manager came out and spoke to me and gave me the deal that Lyle had offer Im just saying if you go there be aware out whats going on because they will try to over charge.. after it was all said and done I was satisfied with my tires raffy l the salesman was really nice...
My total buying experience was great from start to finish. Rafael Gomez was a great salesman, very knowledgeable of the product. The whole process was great with the rest of the staff as well, I highly recommend Kissimmee Motorsports.
If you are slightly thinking of ever getting a bike, definitely come see Rafi he will get it done with good pricing and little hassle.Piedras comprar tu primera motora ven y ve a Rafi con poco problems!!
The most professional Kawasaki dealership we have walked into. Everyone was very helpful, informative, and super friendly. Gave us an awesome deal on a ZX6R and would 100% buy from them again!
Bad Coustomer service I would give it no star
Theyre great display bike, helmets jackets & customers!
I had such an amazing experience purchasing my bike. I was greeted the second I walked through the door by Rafy Gomez. I could not have had a better salesman. I told him exactly what I was looking for and without hesitation he made it happen! Big thank you to Rafy, Carlos in finance and the rest of the team for the wonderful experience!
More like a 10 star experience!!!! To start with, Central FL is a comfortable laid back environment. No pressure buying experience. Our salesman Jesus is wonderful. Extremely knowledgeable and he adds to the comfortable buying experience here! One of the managers, Charles, is also wonderful! These people are up front, honest, to the point, and the best prices around. Theyre worth driving a long distance to and are above and beyond any competition!! We are so excited to use our new Can-Am Maverick X MR!!!!
From the minute I walked in to the minute I left, I had a wonderful experience. Aaron had answers to everything and had the patience with me. It was an easy going process to get approved. I am in love with my new bike, will be back in the future for my other purchases. Thank you Aaron and the entire team for a great experience and for getting me riding.
Great experience, very knowledgeable staff. Our salesman (Rafael) worked hard to help us with all our questions, and their approach to service couldnt be better. And the owner was right there to jump in answering questions and helping us gain the know ledge we needed to make a decision. We went there to browse the UTVs, and ended up walking out with a new Kawasaki Mule MX Pro. Thanks for a great experience.
Great service and patient staff. Since my first review I’ve to back because it is still a great shop prices are pretty good compare to other shops. Environment is surpassed your expectations in cleanliness. I’ll sure be back again
Polite and professionals! After a little misunderstanding The manager and sales consultant Rafy went above my expectations, I recommend this place, after searching for a good deal in different dealerships I left from here with the best deal of all. If you care about your money investment come talk to them.
Let’s just say,Carlos and Rafy Gomez, went above and beyond. They are absolutely the best!! I couldn’t be happier with my Volcan S. She is very much loved already.PRO’S!AMAZING DEALS, AMAZING CUSTOMER SKILL’S, ILL be only going here for my business!They are top notch the best.I couldn’t say it any better than that!!👏🏼👏🏼👏🏼👏🏼Thanks guys for going above and beyond. SERIOUSLY THE BEST!! 😁
After driving 81 miles one way and then being told they cant make a deal because saying my trade is only worth $2,500. When I know its worth more than that. Would not do business with this dealership. Buyer beware this dealership will waste your time.
Rafy is amazing!!! He helped us out so much with our purchase!!! He got us exactly what we wanted!!!! Carlos was super nice too!!! Everyone one there was awesome and super helpful!! We appreciate everything!!!! Thank you!!!
Made appointment at 11am. Bike still not touched at 1245pm.
Great customer service. Rafy made everything super easy and he was an awesome sales man. I’ll recommend him always!
Great customer service. Carlos. ortiz and Rafy Gomez did an amazing job getting the bike ready and making sure everything was perfect. Would highly recommend them for anyone interested in buying a bike or atv.
Everyone at the dealership was very professional helpful and informative the process was smooth and uncomplicated the fastest Ive walked in an out of a dealership. They cut out the back and forth hassle that most dealerships give and gave their best price upfront overall a great buying experience will be buying from them in the future!
I just purchased my third Dirt Bike from this dealer and Rafael was my salesman. I would highly recommend them and will definitely be using them for any future purchases. Great service and honest people!
Rafy and Mario were excellent - customer service was great- the purchase was smooth and I got to home with my unit. Everything we wanted for the unit was satisfied. I will be back for my next unit.
These guys were awesome. Extremely pleasant and low pressure sales process. The worked numbers for me before I got there, which was huge since I drove two hours from the PSL to buy my bike.I originally thought Id be buying a used Concours, but when I got there they had a new one at an excellent price. Mario and Jaime worked numbers for me and presented all my options in an extremely professional way. Ultimately, I ended up going with the used one just because I didnt really want a payment.Whenever Im ready to trade this bike in for my next one, Mario and Jaime are definitely the guys Im calling first.HIGHLY RECOMMENDED!!!
Paul was amazing in helping my boyfriend buy his bike. Very accommodating and pretty much every question or concern we had, he helped us out 100%. He made it a stress free purchase, very professional, friendly, and would definitely recommend to someone else purchasing a bike!
Only went in to buy a tire. But they were friendly and happy to help.
We had a great experience, Robert was awesome. We came from Vero and in the 2 hour drive they had our KLX110L serviced and ready to go along with the paper work by the time we got there. Everyone was very friendly and the place was spottless. We will definitely do business there again very soon.
They said 45 minutes for a tier change. Took 2 hours and 30 minutes thats because.. I brought the tier ready and just need it to be changed
It was a nice place to visit. Couldnt come to terms on products I really wanted. The showroom was clean and the employees were friendly. Worth the trip though. Learned a lot and became educated. My son picked out several things he wanted. Had a nice day
Bought a Kawasaki Ninja 400 from Rafy he was great. Found me the bike I was looking for and worked out a great deal.
Just picked up a new 2020 KX for my son and I must say the buying experience was top notch. From the first contact with Robert and meeting Norm the sales process very organized and professional. I would highly recommend Kissimmee Motorsports, their team will take care of you! Thank you again!
Paul was awesome. Made everything run totally smooth. Will highly recommend to friends.
Rafy Gomez and Carlos were a great help today getting my best friend the bike of his dreams can’t wait to work with them on my next purchase!
Very pleased with Kissimmee motorsports. I called looking for a special edition rzr that was not in stock and Mario and Rafael found exactly what I was looking for. They also did a great job of getting all the accessories I wanted to add (wheels, tires, lift, winch, etc) and made this a very smooth transaction. I take delivery of my new rzr next week and cannot wait. I highly recommend the crew at Kissimmee Motorsports.
I Would like to take the time to thank MR Paul Maldonado for the OUTSTANDING job he real made buy a Motorcycle very easy all while take care of another customer. If your looking to buy a motorcycle look no further this is the place to go.Even If you happen to stop by and not buy a Motorcycle please at least thank Him for his service (Military Vet}. With that said thank you all at Kissimmee Motorsport
Rafy and Carlos were amazing. Helped us get a kawasaki 650KRT! Thank yall so much. Get experience!
“Very friendly caring and knowledgeable salesman. Made the experience really simple and enjoyable. Very pleased with the service and the the bike. I highly recommend Jaime for any of your cycle needs. You will be very pleased and well taken care of. Thanks for your support.”
This is my favorite dealership to go to! I purchase my sport bikes here because of their customer service. They make the shopping experiment outstanding!
Ordered dirt bike parts from them on a Monday was told it’d be there before weekend. I called Friday at 2 was told it’d be here Monday. I understand they can’t help that but was a little disappointed. Parts came Monday, good customer service, nice toys. Would come back
Outstanding service. No pressure, friendly and responsive. Great experience overall!
Very friendly staff. Took time to explain the work they did on my bike. The service supervisor was excellent to talk to and made me feel comfortable asking so many stupid questions. lol. Hope to see you all soon.
Purchased a 2019 4 seat turbo Rzr today. Norm and staff treated us fantastic no hassle excellent deal and will definitely recommend to everybody we know. Thanks for taking such good care of us.
Paul Maldonado was easy to work with, very knowledgeable and made the process super simple, thanks for all your help Paul!
Jaime made everything incredibly easy and fast.
Paul Maldonado.Is the man.... Talk to him for good deals and get you what youre looking for. GOT ME FINANCED IN SECONDS AND OUT THE DOOR.
The whole experience was great. In and out in under an hour at a price I was very happy with. They are good at what they do and their experience is evident the moment you walk through the door. They are the real deal. Rafy is a great salesman, he treats you like a friend. No high pressure sales tactics. I wont go anywhere else for any motorsports related gear. Thanks Rafy and the Kissimmee Motorsports team!
I have been coming to this shop for a couple years now. I have never had any issues with the staff and the Service Department have always been very good in working with my bikes. Their prices are very fair and great service. I never purchased a bike from them but if in the future I decide to I will definitely come to this dealership
Parts customer service bad....
Ralphy G. Awesome customer service and sales. Help with a fast and easy no negotiations with a bike can say this was the sales team ive dealt with!
Expedience was excellent from Rapheal and kissimmee Motorsports i would advise everyone to come here thank you so much! God bless
Wow.... The experience of buying a motorcycle has never been better. Have you ever wanted to go straight to the point with your seller? Have you ever wanted your seller to give you the best deals?All you have to do is simply go to The Kawasaki dealership and talk to Rafy Gomez.The sale didnt took forever. He seemed Geniunly interested in me as a customer and he made sure I was walking out with what I wanted at a great price. I highly reccomend tbis dealer (This is my first motorcycle).