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Ben & Jerry’s
3234 N John Young Pkwy, Kissimmee, FL 34741, United States
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Ben & Jerry’s
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Ev
Review №1

When I was here I tried their main icecream flavors and they do not even compare to Häagen-Dazs. Also I do not support their soloing out of israel as if there arent bad people doing bad things in all countries with their poor logic. They should not sell in any country with that logic. Soloing out Israel is clearly antisemitism.

Ti
Review №2

Always a good selection and the staff is great.

Ja
Review №3

Literally one staring because of their new nasty kaepernick ice cream

En
Review №4

I had the best experience of my life coming into this place. I’m normally an ice cream guy but coming in here with my nephew, the way we were treated and how everything tasted was just off the charts. A no doubter 5 stars and highly recommended for everyone who wants to eat the best Ice cream ever!!

To
Review №5

Whats the best treat for yourself after a movie time? Ben n Jerrys ice cream! Love this location! Always have had a nice customer service there,as well as ice cream,and a milkshakes! Variety of chocolates ice cream they have is just amazing! Quality is always on point!

Ha
Review №6

The ice cream is delicious and the service is quick and efficient.It would be nice to put more tables and chairs outside; and keep it clean.

Jo
Review №7

Keep your communist politics out of your ice cream or move to Cuba.

Ad
Review №8

I love Ben and Jerrys ice cream. The store was clean, customer service was great and they had a nice variety of ice cream. The ice cream is soft, creamy and had the perfect amount of pre-added ingredients.

so
Review №9

I was so excited to come in and get my cookie cookie sundae that comes with 2 cookies, ice cream, whip cream and topping and let me tell you the worst experience of my life the cookie was as hard as rock. I asked for them to be warm up like I always get it but according to the employee it takes too long to put in the oven... Ok? Too long for who? Me or the employee? I had to dig my wooden spoon just to break the cookie in half. The employee also tried cutting one cookie in half and just giving it to me like that. Had to remind her that it comes with two. I can break the wooden spoon easier than the cookie. Overall terrible experience. Sucks that this nearby location is not worth the drive.

MI
Review №10

Hello Everyone, Visit This Place On Monday November 5, 2017 Is Awesome But Very Expensive & Also Delicious & Caught Newest Pokemons Took Photos For Proof & Yes There Is A PokeStop In The Loop At Verizon Store Very Exciting & Have A Wonderful Blessed Day Or Evening Everyone !!

J.
Review №11

The store was clean & customer service was great! Always great tasting ice cream.

Ke
Review №12

Great to try flavors that arent available in stores. Expensive.

Os
Review №13

The Best BEN&JERRYS Store, ice cream are delicious.

Pe
Review №14

I went today with my family after watching a movie next door and it was such an amazing experience. From the moment I walked in it smelled amazing and the customer service was excellent. The young girl whotended us, Veronica, was so kind, patient, and made excellent suggestions, making our decisions a breeze. Her attitude was so chipper and she had great energy! The ice cream is a bit more expensive but you can tell it’s worth it with every bite. Will definitely be coming back! Great ice cream, and fantastic employees!

Lu
Review №15

Your ice cream is good but I have a complain because every time I go with my boo boo you don’t have Vanilla ice cream and that’s one of my favorite so please try to have a good reserve of vanilla ice cream

Ke
Review №16

The ice cream is really good and the girls who were helping us were super nice. They have great chemistry and team work. They both helped us because we were a large group. Not sure what their names were but they referred to each other as V and Jay. Great ice cream and customer service. Very friendly, comfortable and happy environment due to those girls!

I
Review №17

Hot two kids size 1 scope each sprinkle on top, paid $12.36, what the heck!!! What type of ice cream that is ??!!!Soooo expensive don’t go there, any other ice cream shop taste better and price is way more reasonable!!!Forgot to say the price for that size is not listed on the menu!!!

da
Review №18

I came in earlier today and Veronica was amazing. She was so nice and patient! She helped us pick out our flavors and let us sample a few. The ice cream was great too! We had such a great experience!

Cy
Review №19

Was very pleased that they have vegan options. There was only one person serving at the time so it took a bit long as it was lunch time but I was pleased with the flavour and price. Great option and as said they have vegan options too

Fa
Review №20

Had an amazing experience here today due to the excellent customer service Veronica provided. The store was a bit busy and she was alone but she got everything done in a timely manner and she was so kind! Amazing ice cream and amazing customer service

Ke
Review №21

An okay place top grab ice cream before or after a movie. They have plenty of flavors to choose from.The workers are polite and attentive. Have no complaints about the staff.Only problem is that the place always seem to be dirty. Especially the outside seating.Price is fair.

sa
Review №22

It was my first time here and Ben and Jerry’s and I had happened to look at the reviews before coming by and noticed quite a few 5 star reviews naming Veronica, to my surprise she was the young girl who tended to me and that young lady is such a hard worker and definitely has amazing customer service. I see what all the rave was about! Great Ice Cream and AMAZING customer service!

Ha
Review №23

THIS PLACE IS SO AMAZING!! The ice cream is really good and the workers there are super nice and chill. A worker named Lizzie was super duper nice and she made sure our table was clean and that we were enjoying our ice cream :)

Na
Review №24

Freshly blended ice cream. Nice waffle cones and bowls. Can pretty much customize any sundae any way you like. Prices are a bit steep for ice cream though. And, this is my preference, but since they can make freshly blended ice cream, why not try with soft serve? That would bring their game to a higher level.

Br
Review №25

Tasty ice cream and caring staff! The young lady who helped my daughter and I tonight was so friendly and informative. She was very interactive and patient with my 5 year old. I believe her name was Juman. Will definitely be returning!

Be
Review №26

Great customer service and the best ice cream.

Ju
Review №27

Great ice cream, even better customer service. I have a nut allergy and Veronica was very helpful and gave me a list of ice creams along with their ingredients. Will be coming back soon!

An
Review №28

The young lady that served me was LOVELY, but for a Saturday having only one person working was concerning. She did a great job making my order fast and smiling. Fantastic customer service.

Ke
Review №29

It was my sons birthday and he wanted to try a banana split Sunday but they ran out of bananas. A very friendly staff member not only went out of her way with our sons peanut allergy making sure she got a unopened box of ice cream but made up for not having bananas with giving my son a birthday cookie sundae on the house. We are very great full and appreciate it very much.

An
Review №30

For one, I think theyre over priced. Secondly, they keep there waffle cones in the fridge or freezer. When I asked for it, I got it w two scoops. The cone was soft and was falling apart because it was so soft. I paid over $10 for it. Not worth it at all. Thirdly, they also throw people out once its 10pm which I find very rude. Not something people would be comfortable with. Most places lock there doors so no one else would come in which makes better sense and do their cleaning while the customers inside finish their food then lock the door behind them. I will never go there again sadly.

De
Review №31

Delicious ice cream. Good customer service. A few tables available inside and outside.

De
Review №32

Came in today and had such a nice experience. Veronica was super nice, fast, and had an answer for all of my questions. The ice cream looked and tasted great too!

Iv
Review №33

I went to this Ben & Jerrys this Friday night. It was very busy and the young man who helped us had exceptional customer service. He was taking care of many different things at the same time because he was working alone and still managed to take care of us!! Maybe have more than one employee to work on Friday nights, It does get very crowded. The Ice Cream was Delicious!

Je
Review №34

Flavors are good. Service is okay. Prices are too high!! The quality of the ice cream is fine but not is excellent for the expensive prices.

Ra
Review №35

The ice cream was ok but Dont buy water here too expensive 😳and ice cream either thanks

Da
Review №36

Very clean store. Veronica’s hospitality and attentiveness made my time at this store so much better. Keep it up.

Je
Review №37

Absolutely loved the place! Amazing customer service and amazing ice cream. Veronica was great!

Ro
Review №38

Wanted $5.00 for one tiny,and I MEAN TINY!!!! scoop of ice cream.. will not go back to this store. The owner should be ashamed of themselves 🤔

Cr
Review №39

My family and I came by on Saturday and Britanni initially helped us and she was great but since my family is a big one, her coworker Gabriela came to help us to make it quicker and she was amazing as well I love the fact that If we needed anything in Spanish they were able to help us because our our English is not that good but overall a great customer service from them me and my family will definitely stop by again

me
Review №40

I tried to order a birthday cake for my daughter. The one and only person in the store knew nothing about the cakes or the process of getting one . She had to call the manager for every question I had. They could not even tell me how many people the cakes fed. I finally gave up and left . I am very disappointed and I have to let my daughter down because there is no other Ben and Jerrys around. They shouldnt sell a product they have no knowledge about.

Bi
Review №41

Good ice cream

Al
Review №42

I took my grandkids and 2 of their friends here. The place is a little pricey but the young man who waited on us was so patient and kind with the kids. The kids loved the ice cream and Grandma was really impressed with the service.

Th
Review №43

I was not at ben and jerrys today.

sa
Review №44

Im making this late review because I just got back to my hotel, but the service was wonderful. Such a nice young man who attended us, I came from out of town . I came to visit from minisota and so far before this stop, the service has been bad . Very rude and just not good service but after this visit Im Ben and jerrys I change my mind about Florida . Good ice cream too, great service . My kids loved it !! I will definitely come back before I leave !!!

D3
Review №45

No options really or topping options just like sprinkles or oreos and I got oreos as topping and it was stale the ice cream didnt even take like ice cream it was disgusting

Vi
Review №46

The lady at Ben & Jerrys was not wearing a mask or glove at the Ben & Jerrys at the Loop in Orlando FL. Bare hands! Eww.

A-
Review №47

Store was very clean, line went by fast, waffle cone was yummy and Veronica had great customer service.

Gu
Review №48

The ice cream was really expensive for the taste and quality! 3 small cup and 3 wafers $33 Mi dug ice cream was okay but almost malted, my daughter loves icecream and she doesnt eat it completely. Honestly I prefer menchis less expensive is per oz and is so yummy

Br
Review №49

Okay, get in and get out. Area can be a little sketchy

Vi
Review №50

I am a grubhub worker, on Tuesday May 21 i received an order from here and when i got there the 2 workers were on their phones I told one of them the girl, she is light skin and has brown hair and braces that i had an order and she proceeds to tell me that they werent accepting orders and I said to her that I could tell her what the order was or show her what it was and she said that the tablet didnt have an order but the tablet was off so she then said you see i dont have anything and I told her if she turned it on maybe it was there she turned it on and the order was there so it was like she didnt want to work then after she was saying that they didnt have the ingredients for the order i dont think thats a good attitude for a worker you keep an eye on them or have someone in charge

Sa
Review №51

A very nice place to grab the scoop. The workers there were very friendly.

Sa
Review №52

Veronica is the BEST! She was extremely professional and courteous, really enjoyed our interaction with her!

Ma
Review №53

Very good ice cream, very nice staff Veronica to be specific, and a well organized store

Da
Review №54

We were there on Friday night and Ryan was awesome. My nephew has a peanut allergy and Ryan took every precaution of cross contamination. He even offered a small discount and I told him no thanks as I appreciated the training or knowledge he had regarding the situation. BTW, I had this new ice cream they informed me had just come in. It was called The Bob Marley. Banana ice cream with caramel swirl and small chocolate chip pieces. To die for! I will be back again often.

be
Review №55

Coffee buzz buzz is the best!!! Was served by two nice employees named nat and gabi!!! then was greet by a lovely young lady liz who cleaned our table as we ate our ice cream! the staff and the place give out an amazing atmosphere to be in!! I loved being there this evening!! will be back when imhungies!!

Br
Review №56

Love the ice cream but never enough employees when you are trying to order plus adults cutting the line and getting away with it. Just buy it in the store and bring it home.

JM
Review №57

Love this place cool prices great ice cream cool atmosphere girls always with smiling face

Jo
Review №58

They close before 10pm . I have been there two times and nobody want to open the door! Sorry but you are next to Regal guys... please dont do that.

Ki
Review №59

The milkshakes were very tasty and the scoops are large. Wide variety to choose from.

ja
Review №60

First time i came here last year the service was aweful and they were out of vanilla.. only one person behind counter spoke English.What a pleasant surprise on todays visit. The server was so pleasant easy to understand and did i mention friendly. The store was spotlessly clean. Ice cream good

Ir
Review №61

Ben n Jerrys employees closed and locked the doors in my childrens face in a rush when they saw us come to the 40 mins before close time as the staff laughed it while my children walked away. Mostly good reviews mean absolutely nothing to tearing down a child. Well done Ben n Jerrys @theloop

St
Review №62

Fabulous ice cream and so much more in the mall. We like to go after seeing a movie right next door.

La
Review №63

Very nice place, pleasant staff clean inside enjoyed it

La
Review №64

Great service and the ice cream hits the spot.

An
Review №65

Great place to take the family. It can get busy at times but the staff there can really handle the traffic. Highly recommend checking this Ben & Jerrys in the loop.

Jo
Review №66

Ice cream tasted good but expensive. Bianca was the girl who helped us and we did not like her service. Rude and was focused on other things.

ra
Review №67

Ana did her thing.she is amazing. Made the ice cream so much better with great staff!

Jo
Review №68

Great ice cream and friendly attendant.

ma
Review №69

It was my husband and kids and myself first time at Ben & Jerrys wonderful experience.

Ro
Review №70

Delicious.

Ch
Review №71

I was greeted with tremendous customer service the manager Ryan was very helpful and choosing flavors he was extremely funny and polite and was there from start to finish

Ri
Review №72

The ice cream was good. Pricey. But decent

Ro
Review №73

The best store to enjoy with your Family!!! ♡ When you want Ice Cream, Ben & Jerrys is the place, they also have an excellent customer service, go for fresh Waffle Cones, they make it in front of you!!

Ra
Review №74

The Icecream was delicious but the ladies that work there are terrible, racists and they dont know how to explain what is it in each shake or drink. Very disappointed.

Pa
Review №75

Good service. Ice cream is delicious.

ca
Review №76

Great ice cream great service a little over price...

An
Review №77

32 different flavors. Nice, clean place. The ice cream is good.

Do
Review №78

Best crepes clean place calm and good service

Jo
Review №79

Great customer service and great ice cream!

J
Review №80

❤ best place ever! Try the chocolate is life!

Jo
Review №81

Best ice cream ever. Highly recommended.

Om
Review №82

Loved it.. been a while

Ch
Review №83

Friendly staff and my ice cream choice strawberry cheesecake was delicious

Gi
Review №84

Excellent ice cream but expensive. Nice customer service.

Ir
Review №85

Price was very high ! Did not like any flavors. Girl was very nice and patient.

Al
Review №86

Even more expensive then buying a pint. Two people small bowl scoop plus almost $14....wow, still dont think its that good for under fifteen bucks ice cream.Sorry Ben, Sorry Jerry!!

Ju
Review №87

Well I dont know of IT was for the Esther or that, but the ICE cream waffle cones where bad, not at all crispy

Pa
Review №88

Great ice cream selection and awesome customer service!

St
Review №89

I found it a little expensive for a simple ice cream with some sparkle.

Bo
Review №90

Good ice cream, nice staff

Mt
Review №91

Terrible Ice-cream

Ma
Review №92

Delicious icecream

Ro
Review №93

Mediocre flavors, high prices and the founders love to breach their politics. I guess they think they are smarter than the rest of us!

ma
Review №94

Very efficient and reliable service.

Li
Review №95

Great ice cream & service

Mi
Review №96

Ice cream was not up to the cost. Too much money for not all that great ice cream.

Ga
Review №97

What can you say about Ben and Jerrys ice cream.. 😊

Jo
Review №98

Good ice cream.

Jo
Review №99

Good friendly people

Ti
Review №100

Their prices r ridiculous tho ice cream is good

Information
100 Photos
100 Comments
4.3 Rating
  • Address:3234 N John Young Pkwy, Kissimmee, FL 34741, United States
  • Site:https://benjerry.com/theloop
  • Phone:+1 407-483-8029
Categories
  • Candy store
  • Bakery
  • Ice cream shop
  • Caterer
  • Snack bar
Working hours
  • Monday:12–10PM
  • Tuesday:12–11PM
  • Wednesday:12–11PM
  • Thursday:12–10PM
  • Friday:12–10PM
  • Saturday:12–10PM
  • Sunday:12–10PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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